Eureka Forbes Complaints & Reviews

I am really fed up with Eureka Forbes's Aquasure. i never had any problem with tata swach. aquasure tap i have changed n number of times just paying Rs 200 everytime. (Rs 100 for the tap and Rs 100 for the service charges). 15 days back when my tap broke once again i gave request for service which was not responded quickly as there is no customer service centre attending to it. they have made it more complicated wherein we have to send an...

I had good trust on aquaguard, I have purchsed the dr.aquaguard magna on 2-7-15, from the first day onwards it's giving truoble, water leaks continuously, unskilled technician came for the service not fixed the problem.Now the taste of the water changed.While checking the tds level is 500.How can we drink the water which gives such tds level.Today is 10-7-15.From past 8days I never used the product.Investing the money on this is waste.In...

Niraj Kumar 5808 Nandi enclave vedavathy block Bsk 3rd stage Bhuvaneshwari nagar-560085 10/07/2015 Dear Sir/Madam: On jan 2013, I purchased a water purifier (aqua sure Nano RO) from you: model Nano RO, at a price of.9400/-.. . The purchase agreement was made at your store located at (adishwar Banashankri kathrigupe) of the store. Describe the problem: In the next year I have taken AMC for amount 2800/- they replaced all the filters...

First I made complaint to local service centre (Calicut, Kerala) on 8/6/2015, I didn't get any response so I sent email compliant request on 29/6/2015 to customer care then made compliant to Bangalore office over phone on 1/7/2015 and got complaint registered no. 82284444. Till date there is no response from the Company. Eureka Forbes's after sales service is very very bad....

dear manager I am santharam sure presently residing at Ghaziabad. Recently i had recently registered a request to service my Eureka forbes ENHANCE RO and change the filters as needed. After a looooong wait and repeated requests for 8 days, one gentleman came and changed the filters. Within one hour the system had stopped working. After a day of complaint, the same gentleman had changed one more component. We started using the water after...

Eureka Forbes Customer Id is [protected] I have booked Dr. Aqua Guard - Magna on 11th June, 2015, offer was with free Water Bottle and Recipe book. Paid online Rs. 12, 990/- on 11 June'15. Shipment arrived on 19th June'15, but asking for Cash On Delivery basis. But I have paid the same on 11th June'15 and bank shows debit accordingly. So the shipment got returned. Since then i haven't received the product. On 1st July'15 I received...

I have ordered the AQUAGUARD ENHANCE RO product through online on 12th Jun 15, but the product was not delivered in time (till date it was not delivered) and not even single update about the shipment. Due to my urgent requirement I have cancelled this order on 21st Jun 15 (My cancellation reference no: #0322) and taken another product from the local market. Subsequently I called customer care on 22nd Jun 15 and informed about the cancellation....

I purchased Aquaguard RO-Genius model in Aug'14. It was working OK for few months but it is giving trouble for the last 2-3 months and got faulty 10 times in the last 2 months having same problem. Every time service engineer from Eureka Forbes come do some wire twisting and it starts working again. But they couldn't provide the permanent solution. Now it again became faulty and despite registering complaint, the fault is yet to be attended...

From 15 june 2015 I am reporting this issue .support executive will call as you have raised the ticket and without solving they will close ticket, coz they have been asked to call and closed the tickets without resolving issues .more than 10 times I have raised the ticket but no action, I am unable to find the escalation matrix. web site step 1 and 2, 3, 4 are written that are of no use. before 72 hrs plus I have raised request through online...

Respected Madam/sir my complaint no is [protected] which was registered on 13/6/15. Water is leaking from the RO system and the pump is not functioning properly. One of the company engineer came to attend the complaint with head phones in his ears so that he was deaf to my complaint, told me that the pump needs replacement and will be back within 24 hours. repeated reminders to the company and also repeated calls to the Amritsar head office...

Dear sir / madam, my complaint id no :[protected]my customer id no: [protected]this mail is to bring to your immediate notice that your eureka forbes service center people (Including manager mr. Vvs rao and technicians : chandrashekhar and akhbar) of hyderabad city is becoming worse day by day to be deal with. They are just making fool out of customer and inspite of their fault instead of appologizing they are taking nonsence to your customers...

not respond on my calls my register mobile no : [protected].
complaint no:81556576 on 15/05/2015
complaint no:81867551 on 05/06/2015
complaint no:92304569 on 08/07/2015
i have call recording company sales person kundan having mobile no: [protected] abusing me, and say now cant do anything against me or company.product is saled out thats why take advance payment.

I purchased Aquaguard by paying 17000/-...

Reproduced below is a e-mail that I had sent on 26th June 15 to customer care, Eureka Forbes. No response till now (8th July 15). This is Eureka Forbes - A TATA ORGANISATION - customer care!!! "I spoke to your Visakhapatnam Office ([protected]) after obtaining the number from your Bangalore office on 16th June 15 and placed a request for supply of a hose for my vaccum cleaner. I was promised that the item will be delivered within a week's...

I purchased Aquaguard by paying 17000/- Rs and it started giving complaints within 15 days of purchase and service people come and change the filters which are very costly and are not covered under warrenty and each month one has to pay 2500/-Rs for service ie just to change filters. Aquaguard people will come and advice to change filters and pay the money. If filters are not changed they say that presser is less and output is less. These...

Hi, On 6th July I called your Mahalakshmi layout office for a new machine demo. I was given [protected] Mr gangadhar's number . I called the number and was connected to a call center. I informed them that I needed a demo. Call and come in the evening I am out of house .the person said ok. After that I received 10 calls from various sales people for the demo. I was in the hospital -kept telling people that I can't meet today as the...

Dear Sir/Madam, I own a water purifier from Eureka Forbes. I am writing this letter to you after making a thousand calls to the branch here in Jharkhand. People in this branch just don't give a damn to the customers. I have been calling since a long time now and they do not answer to my calls. And if they answer, they make absolutely dumb excuses. They are very prompt and active when they want a contract/agreement done between then and...

Dear Team, My self Sumit Pawar, I have Aquaguard Reviva RO+UV product on my home. I have purchased this product from your official online site on 17th May & received product by courier on 23rd May. Following are some details regarding this- Cust.ID- [protected] Mob.no.[protected] Order no.[protected] Inv no.- [protected] DC no.- 25527461 After many many followups by call on following phone no's my installation done on 9th June. -[protected] -[protected] -[protected] -[protected] -[protected] To...

I have recently purchased Dr Aquaguard Magna UV from Aquaguard website.But its been more than 30hrs there is no intimation or any information on my shipment status from Eureka Forbes team.Multiple email and multiple times they have been contacted but no help as of now. My user id is [protected] and my transaction id is 62757.The item was booked in the name of TapanKumar Jana. In other cases they are very prompt and repeatedly make promotion...

I have purchased a product online on the 11th of June 2015 under the guidance of Eureka sales person Raju. My Customer ID is [protected] My Transaction id is 57811 Product Name: EUROCLEAN WET & DRY Order Form No. [protected] Name: Sandeep PinCode: 577201 Place: Shimoga Mobile: [protected] email: sandeep.[protected]@gmail.com Employee Code: 9080086 I was assured that I would get the product within 7 days. And it's been almost 1 month...

Poor service and even their technicians Specially Mr. Chandrashekhar rao and mr. Akhbar as well as the manager Mr. VVS rao of hyderabad branch is ill mannered .Mr. VVS RAO has told me straight forwardly that please go ahead and lodge any complaint anywhere as he is not afraid of it.. to start off with the irony I am an AMC customer who was fool enough to take 1yr AMC in FEB 2015 and after making repeated calls from june 2015 till 7th july...