Eureka Forbes Complaints & Reviews

1. AFTER LODGING COMPLAINT ON 17/06/2015 AND 19/06/2015 FOR AMC, IT WAS ATTENDED BY TECHNICIAN MR. SAI KUMAR (CHINTAL BR, HYDERABAD) ON 22/06/2015. BEFORE CHANGING THE FILTERS ON PRESENT AMC, PRODUCT WAS MAINTAINING TDS RANGING FROM 60 TO 70 AGAINST GROUND WATER TDS 812 SINCE INSTALLATION AND AFTER AMC IN 2014 EVEN. ON PRESENT AMC AFTER CHANGING THE FILTERS ON 22/06/2015 THE TDS INCREASED TO A RANGE OF 115 TO 120 WITH A BAD TASTE OF WATER....

I have been ordered Dr.Aquaguard booster(product code:GWPDDRBST00000) on 16/06/15 with online payment by SBI atm as Rs.10490. Aquaguard has been delivered on 19/06/15 without free personal purifier.I have informed to your executive Mr.Saurabh[protected]Ph no.[protected]) on 19/06/15 for installation, but nobody still not arrived for installation and your executive Mr.Saurabh[protected]Ph no.[protected]) not received my call. So, i request...

Sir Iam from Sri Ganganagar 335001 Rajasthan I have complained about my aquaguard to local office of eureka at Sri Ganganagar on basic ph no.[protected] . No one had came for service for three days then I again called on same number yesterday to remind them again the staff recived the phone talked very rudely with a slang with my mother and yet complain not resolved I want you to take this matter seriously other wise I have to knock consumer...

last year our company purchase a vacuum cleaner wet and dry now the vacuum cleaner motor carbon bush damage when i contact the service center he inform to me the company not provided the carbon bush if you want to carbon bush you have purchase complete motor .dear sir this is not logical method beacuse my requirment only bush not the motor my motor is ok condition.the carbon bush is special size so not available the markit.so please help...

I'm from Hyderabad. I bought Dr Aquaguard Geneus + more than 10 days ago online. They did not deliver the product till now and above that no one is picking up phone or responding to the request. I paid ₹22, 990 online trusting the company and now I'm not getting my product delivered. When I send them an email they called me and said they will get back to me in couple of hours after contacting logistics team and even after 2 days they did...

We purchased Dr. Aquaguard RO 2 months back. The Executive who contacted us was Mr Manoj Kumar, Ambattur, Chennai Branch. His mobile no. [protected] During the purchase, he promised us to give Rs.1000 discount + cover + stand for free of cost. when his manager came to our residence for collection, they were asked us to pay the full amount of Rs. 15500 (without discount). When I asked the executive, he said, he will return Rs. 1000 by...

WE ARE JAIPUR BASED BUILDER. EUREKA FORBES JAIPUR SALES REPRESENTATIVE Mr. SACHIN MATHUR ( [protected] ) & BRANCH HEAD Mr. HUKAM SINGH ( [protected] ) APPROCHED ME FOR SALES OF VIDEO DOOR PHONE. AFTER NEGOTIATION WE PURCHASED 3 PCS. WE WERE DELIVERED VIDEO DOOR PHONE AGAINST ADVANCE PAYMENT. DETAILS MENTIONED BELOW. ADVANCE PAYMENT DATED 06.10.14 CHEQUE NO. 74898 BANK PNB AMOUNT 10500 DELIVERY DETAILS DATED 08.10.14 DC...

Since last one month i am trying to get done service of my RO that is under AMC but no final action has been taken by company. While selling product they come several time but when service is required they do not like to listen. It's like a dream come true if there toll free no responded. It is really disappointing....

We had a problem with the water handle of Aqua guard Magna for which we had raised complaint on 19---June-2-015 There was absolutely no response whatsoever and after numerous phone calls to customer service. funking service and now on service centre numbers are telling not reachable...

I have purchased Aquaguard Reviva RO+UV Water-Purifier in online on 14 Jun 2015 by making payment 14990 Rs, And got the payment details receipt in mail. Customer care executives promised that installation will happen within 7 days. i called them many times, there is no proper response. Details as below. Customer ID : [protected] 14990.00 Rs against Invoice Number : #425868 Transaction reference Number: 75445 Date: 14 Jun 2015. Eureka...

I booked Magna HD RO +UV on May 3rd through online channel and paid the full amount. And they delivered a wrong product ~10th May (got Enhance product) and then after I am following up daily with Customer care and most of the times they don;t pick up and when they do they give false promises saying " we will call you back in few mins" and so far never got a single call back after 1 month of following up. Very frustrated and WORST customer...

Eureka Forbes is the worst company you can buy the products from and, worst customer service ever. A sales executive named Deekshith Gowda never answered the calls after he took the whole sum of money 17, 490 for a water purifier acqua guard with the order number[protected]. So many calls and complaints were made to get it installed. Finally a month and after constant follow ups we got the product. This water had the plastic smell and contamination...

I have complaint to your Local office in Dehra Dun to change REGIN of the Softner which was due on16.02.2015.They have always informed me it out of stock.I am under AMC till 13.03.2016.Contract NO. IS 23033131 .kindly arrange to send REGIN of Softner to your Dehra Dun branch. Also kindly arrange to extend my AMC by four months. Prem Varma, C/O V.K.VARMA, 21 Old survey Road, Dehra Dun. Phone[protected], mob.[protected]...

Hi, I had submitted my service and amc renewal request on 20th of june 2015 and since then no one had attended it. My registered no. is [protected] Everytime the service request by me is not attended promptly and i have to escalate it to sort things out. The eureka customer service team if they check my account, will know the history ....

We had a problem with the water handle of Aqua guard Magna for which we had raised complaint on 14-Jun-2015 (complaint num [protected]). There was absolutely no response whatsoever and after numerous phone calls to customer service, a representative came after much insistence and promised to come and replace within two days. However we came to know that the complaint was closed without any resolving the issue post which we were given another...

We purchased - Megha, water purifier on 20 January 2015. We have had constant issues with the product since purchase. Your service people have visited us thrice in the past few months, but they have not been able to resolve the issue with permanency. Request replacement or refund. Severe actions shall be taken in case of no response....

i have called the customer support continuous 7 days for service ..and everyday they says that the person will visit today.bt its 7 day today bt nobody came for the service, and even not any call from their side i got..still the problem is unresolved..worst rxperience with aquaguard ..customer care no is alwayz busy..sometimes we have to call 5-6 times continuosly then they pick up the phone at last..i must say very bad service by aquaguard...

DEAR SIR, WE HAVE PURCHASED AQUA-GUARD WATER PURIFIER MODEL GENIUS UNIT SERIAL NUMBER 3004689 VIDE INVOICE NUMBER 022364 DATED 11.03.2014. THE DAY IT WAS INSTALLED WE ARE NOT SATISFIED WITH THE SYSTEM AND WHEN WE ARE LODGING THE COMPLAINT THE COMPANY EXECUTIVE ARE SAYING THAT YOU HAVE PURCHASED WRONG PRODUCT AND YOU WILL FACE THE PROMBLEM REGULARLY WITH THIS PRODUCT. WE HAVE LODGED COMPLAINT OF OUR SYSTEM SIX MONTH BEFORE AND MECHANIC FROM...

I bought Magna in the month of January 2015 and the tap got loosened 5 days back.I made a request for service on 15-06-15 and no response whatsoever.Thereafter I called customer care and filled complaint on 17-06-15. They said service engineer will attend in 24 hours. I waited for 2 day and then called back again, they gave same answer with the promise that they elevate the complaint. Once again i called today and response was same fake promise....

I Have purchased a water purifier from Eureka Forbes. Sales person committed that at the end of the anniversary free candle will be provided later I come to know this was false commitment done by sales person. I called that sales person but he changed his statement saying I didn't said anything about this. I raised a complaint on customer care but didn't get any response to my complain. I also tried to call Dinesh Patil(sales person) but...