Eureka Forbes Complaints & Reviews

Poor service and even their technicians Specially Mr. Chandrashekhar rao and mr. Akhbar as well as the manager Mr. VVS rao of hyderabad branch is ill mannered .Mr. VVS RAO has told me straight forwardly that please go ahead and lodge any complaint anywhere as he is not afraid of it.. to start off with the irony I am an AMC customer who was fool enough to take 1yr AMC in FEB 2015 and after making repeated calls from june 2015 till 7th july...

Sir, My Customer ID is [protected]. I placed an order for aquaguard reviva on 22/06/2015 for Rs.14990/-. At the time of booking their representative said that the product will be delivered within 7 days but even after 7 days my product is not yet delivered. I have repeatedly called their customer care but still i haven't got satisfactory results. Even i have tracked the product through GATI courier services but its last destination shows...

Your service men Mr.Shailesh Singh visited our home on 04/07/2015 morning to see the machine not working. He told us that filter is jammed of dirty water. He cleaned the filter & told us he will visit again on Sunday i.e. on 05/07/15 to fit the white filter in water purifier. He also made a Service Receipt of Rs. 1850/- for one year on 04/07/15. But still today he has not visited our home. We contacted you on your numbers provided on receipt....

I bought the dr Aquaguard Magma on 20th of June. They forced me to buy a pre filter which I did. They charged me 850 for this but the actual Mrp is 700. This is cheating. The pre filter consumes lots of power and takes an hour time to fill 6 liters of water. I had made a complaint on 30 th June to check & change the pre filter but yet after 1 week there is no response. Complaint number is [protected] Name Sadiq Somani [protected] If...

My customer id is [protected] i bought aquaguard compact in the month of feb an its still lyonglying in my house as i had called customer care for a change in product but no i has contacted me den after so many call to customer service my issue is not resolved yet as i want to change my product to booster...

Dear Sir / Madam, I had made payment for 2 year AMC contract for my acquaguard last year. As per contract all the filters etc to be changed each year & the 2nd year was due in April-May-2015. Non of your service men visited for changing the same as per AMC. I had raised a complaint with your customer care delhi for change of filters against complaint no. [protected] and follow up activity no. [protected]. I had also received phone...

Aqua guard person came and changed the catridge .But it deposits black carbon. When i complaint against it, there is no action from Aquaguard. Always we get reponse as we will take action as early as possible . I do have kids which affect their health also.

Please do not go for Aquaguard since the service is pathetic in Pune. There is no assurance that they give genuine parts....

Hello, Incident Location:Sector-17, Vashi, Navi Mumbai. This is to inform you that ur company is full of frauds. On 15th july ur installation guy(rather CHOR)SANTOSH KADAM ([protected])came to my house and took advance installation free, gave me Reciept and told product will be installed in 2 days. After that he is not picking call, I called up higher management as well so after 10 days he told he will come tomorrow but since then he...

I have placed order online for Air purifier Dear Team on 30th June, payment made via using credit card .No confirmation received yet whether my order is confirmed or not.Amount has been debited . I am trying to call customer care but no response .Was reading the reviews of other customer seems your company is fraud.Once payment received after that no revert from your end.Please let me know what can we do next, whether i will received my...

i raised a complaint on the Branch Manager Satish, Ambattur, Chennai Branch and the ID is 1095107 on 29th june. Till now, no action has been taken. Eureka forbes is the worst in customer service the persons who are working there are worst in characters. i pirchased DrAquaguard jst 2 months back and the product is making so much of problem. Waste of money to buy Dr. Aquaguard. Not worth. i need the following complaints to be rectified...

I replaced my old Aquaguard purifier last year. The new model is pathetic. Based on advice from sales person, I have fixed an external filter also. once in 2 weeks, the filter stops working and there is no drinking water. when I lodge a complaint, the technician comes after 2 days. I am forced to buy 'can water' even after having Aquaguard filter. I am totally dissatisfied with the service. Yesterday, my filter failed again. I lodged a complaint...

After the Demo request booked on your site & the demo done last week, your visiting executive after testing the Tap Water sample advised to upgrade the present Aqua Guard INOVA Water Purifier installed on 09.08.2004 with Aqua Guard MAGNA UV model with 07 Ltr. storing capacity. Accordingly the advised model was booked under buy back scheme on 03.07.2015 vide Eureka Forbes Ltd. Advance Receipt no. 268 / 22039 with assurance to install the...

i n.lakshmi holder of eureka forbes product reviva ro ordered it online order no.[protected] and invoice no.[protected] is not satisfied with the installation done by the service person and raised a complaint no. is 82270394 .but no one turned up since 5 days i'm calling the customer care but no one is responding properly .and the machine is lying idle t my place ....

I am raman sharma from amritsar. I am having a ro of aqua guard make model nova me and i have it's amc for two years. Since last one month i am regularly contacting eureka forbes for replacement of it's filters but every time customer care gives me a new complaint number and a fake assurance that within 48 hrs it will be done (Last two complaint no's are [protected],[protected] but things are still at square one. If nothing happens...

I am eureka forbes holder and i have transferred to shujalpur district shajapur m. P. And i tried to fitting of forbes. We are request to the fitting but expired of 2 month no any service provider came to us. This very rubbis. Please immediatly resolve my problem...

Dear Sir/Ma'am, I Kabita Nayak, customer of your product "Aquaguard Enhance RO+UV water purification" . Order date of product 06/06/2014 with advance amount, receirt no[protected], Address of the receipt: 6-3-789, 507, pavani prestige, Ameerpet, Hyderabad and Date of Installation on 21/6/2014. After some month ( 2 month before) I find out the the out side damage(crack in front ) with this product. Unfortunately, i was not complain in the...

Hi, I bought water purifier from the Eureka in the month of Nov 2014 but it got problem in the may 2015, it is different story i dont want to compain on that. To rectify the problem i register complain on 13th June 2015 for service. also they said technician will clear the issue within 48 hours but they came on 3th July 2015. thanks sabarirajan T chennai - 600 016....

My customer ID is [protected]. I live in Chennai Ambattur and my pin code number is 600053. I have made an online purchase of Dr.Aquaguard HD RO water purifier on 26/6/15. I have made the full payment of Rs.15, 490 /- for the same. Sales person from T Nagar Chennai office Mr.Sampath ( Employee code : 904968, contact number : [protected]) has assisted me for the above purchase. He had delivered the product to my residence on 27/6/15 evening. On...

2 years service contract on 16/09/2013 for Rs 2400/- for my aquaguard model no. ST- 2000 for the period 16/09/2013 to 15/09/2015.Contract receipt no.[protected]. Whenever any person comes from Eureka Forbes for servicing after due checking he says that the filter candle could not be changed due to non availability.I have contacted the concerned office, head office, customer care and lodged complain but no action has yet been taken.it appears...

I have purchased Eureka Forbes Aquaguard on 10.05.2014 of Rs 13996/- having unit Serial Number [protected] in the Name of Mr.Tapan Kumar.Subsequently the aquaguard damaged so many times and after giving so many calls they are serviced the system .After proper investigation i came to know that the above unit serial number is issued to another person Named as Bulu Mohanty for Rs 8990/-.Then agian i investigated the same at Forest Park,...