Eureka Forbes Complaints & Reviews

The said request is yet to be closed & now we don't want this to close anymore. Your replacement unit arrived yesterday & your service person today whom did not let do anything. We have been practically begging your service from last 14 days...Not anymore!! Your service persons visited once only & did nothing to solve the problem or replace the defective unit. We in continuous touch with your people but they have promising...

Hi My self Ganesh S Ingawale. I have brought aquagourd compact prodect. Already 8 months completed and given lots of request but still nobody coming and just fed up with services from aquigourd Cst care. Kindly look into this matter and do the immediate action. Previous complain no. 81756229. My registered mobile no. [protected]. I need speedy reply. Awaited for your feedback....

we were asked to make full payment for a water purifier and it was made with an assurance that as soon as the product is delivered it will be installed. 4 days after several reminders a day it remains in packed condition. The service manger Dipesh kept promising and after teh second day blocked the numbers of my wife, my mobile and the landline so we could not contact him. Initially he was extremelly oversmart and said that since we had been...

I bought Eureka Forbes vaccum cleaner from chennai T.Nagar Vasanth & co, they deliverd the vaccum cleaner to my home after which the next day we opened and saw the wire pull back switch is not working properly, we called the service center and booked complaint, service technical person dint turn up and he came after one week and said he cannot repair on spot as it seems to be advanced machine, i dont understand what is advance thing wire...

Subject : Very poor service I am trying to get service for my water purifier. I have also log request on last thursday(25th june 2015) then again I did it for two times as I haven't get any call from your side and no one come to my home for the service. Two of the request number are as follow [protected], [protected] (as far I remember) last request number :[protected]today 1st july 2015) I also tried to log the request by your web...

We bought aquaguard hot and cold through online after talking to their representative in phone.He encouraged us to pay online and send us payment link through mail we ordered online on March 30th and our Customer ID: [protected].The product itself took 1 month to reach our doorsteps.After installation we found the piece is defective.Water is leaking from inside and very less water we get in bottles.More water goes out than we get in bottle.We...

We raised a complaint on the Branch Manager Satish, Ambattur, Chennai Branch and the ID is 1095107. We need the solution at the earliest. Thanks & Regards, Kavitha [protected] Pls refer to my complaint dated 29th June. Till now no proper response on the below complaint With reference to the complain on the Executive, Mr. Manoj Kumar. The Executive returned the balance amount of Rs. 500 along with the stand. He apologize for his...

I have shifted my residence from Mhow, MP to Mumbai recently. Since 29 June morning I have been submitting my request for reinstallation of RO at my new home. But even after 48 hours no technician has turned up to address my complaint. Every time I call up the customer care they assure me of sending somebody but it is just a false promise. For two days I'm having to manage drinking water from outside for self and family....

Respected sir . my name is Deepu S R . My employee code is 9079061. I have worked this company in 7 or 8 month. I resigned from this company in November. But I don't get my bending salary . I am complaint to regional office but no use full. So many employees are like same issue. Plz help me sir...

I had purchased one water purifier (Aquaguard Enhance RO+UV) online from your website on 17th June 2015, Wednesday, and the payment was also made through net banking on the same date. My customer ID is : [protected] I was told that the product will reach at my address within 7 days and the details of the transportation will be given soon. I waited for one week but there was no response from your side. So on 22rd June 2015 I tried...

I had purchased Aquaguard Reviva RO+UV+TDS Controller from your website on 8th June 2015, customer id [protected] with full payment have been made online through credit card. Firstly the product was delivered after 10 days with no updates being provided for tracking numbers and delivery status. Secondly, there was no automatic installation services provided. I had to go and request for installation service. This was not all, the installation...

I purchased your Aqua sure water purifier & requested for installation from last two to three weeks. In this period, 3 to 4 times I registered a request for installation, No positive response received from your side. This is the worst service provider I ever seen…… Below are the request numbers for your reference. [protected] [protected] [protected]...

I duly order a aquaguard water purifier on 25.05.15, through online with online trasaction.After one month company not delivered the above product I collect transaction details from my bank and sent to company by email.They are not replying my mail, and over phone also not getting positive response.I am residing bangalore city and online shopping contact office for eureka forbes is mumbai.The anount which trasfered to forbes is 14990/rs.This...

Service Engineer broke body of aqua gold in the amc. Maqsood [protected] smooth talked sold magna aquaguard. Took money to deliver on 25th. Begged for delivery. And now for installation for last two days. Mr razzak not responding nor anyone cares in call centre or in mumbai office...you should have repaired machine if broken by your service eng...

With reference to the complain on the Executive, Mr. Manoj Kumar. The Executive returned the balance amount of Rs. 500 along with the stand. He apologize for his mistake. Thank u so much for Ur immediate action But the Branch Manager, Mr. Sathis didn't gave respect to a customer and he is telling that we had got benefit of Rs.1000 and Bcoz o[censored]s the executive had lost his money and job. More over, he is asking us whether do u have any...

On 07/06/2015 Customer ID [protected] I was insisted to buy a aquagaurd reviva water purifier by the sales team for INR 14999/- with promises of 7days installaion. I bought the product and it was promised to be delivered with 6 working days however the product reached after 8 working days. When i contacted Harish TL mobile no [protected] enquiring about the product delivery he mentioned that once the product is reached I need to message him...

Dear Sir, Really I am very sorry to say that as such a MNC company & highly demand company, we are suffering the commissioning of our CLASSIC water purifier. Since last one month, nobody are attending to do the job from your side. Recently, your service provider not responding our call also. I am feeling very bad to purchase the purifier as such company. Your costomer satifaction is totallu nil. I do not know, how you are doing appointment...

On 11 june 2015 i had booked one dr aquaguard eterniti through onlie portal vide transaction no [protected], and its payment was done by credit card amounting rs 12490/-, but regret to inform that the same has not been delivered to me as aon date.Inspite of my repeated requests/enquiries your response is totally nill.
Hence i request your good self to kindly cancel the said order immediately and refund my money immediately....

Requested to attend the problem of non working of my water purifier on 26.07.2015 under my customer id [protected]. Repeated reminders fell into deaf ears.Being assured every time that technicians would be attending in no time.Just now I am told that it would not be possible before tomorrow (28.06.15) since service is provided up to 6.30 p.m.Unable to purchase so much drinking water. please help me out....

We have RO Filter - entered into 2 year AMC in July 2013 - basically quarterly service and 2 times Candle replacements. 2nd Candle replacement was done in Feb 2015 - in May 2015, Filter stopped working - Technician says it has to be replaced - but it is less than 3-4 months. he says sorry - some candles are like that. we thought it has atlas 6 Months of warranty - but technician says No. I paid 8K, 2 years back without doubting,...