Eureka Forbes Complaints & Reviews

I have purchased Aquaguard Enahnce UV+RO from Devi International, Jayanagar. Once they delivered that, have register for installation. One person came named Prashant ([protected] and [protected]) from Aquaguard. He did the installation and have asked him to install one extra filter for mud cleansing. He has installed one local filter saying it is aquaguard original filter, he charged 950/- INR for that. And from day one there was leakage of...

Name : K. B. More ( Krishnaji B. More) Mob. No. : [protected] Cust. Id : [protected] my Aquaguard Classic UV Water Purifier are stop to work from April (only 8 Days work after buying) & No Technician or officer still visit and solve my problem after many complaints. I decide to buy your company Eureka forbes company water purifier in April month. For the product i call the registered dealer of my location Mr. sunil, he was visit my home...

I would like to bring a serious issue facing by us to your notice.We are using Aquaguard filter for last four years. Last month we renewed the AMC and replaced the filter .Three weeks back we shifted to our own apartment and raised request for installing the filter at our new address. Eureka Forbes customer care gave the contact details of Service Engineer(Mobile:[protected]).He picked our call once and we gave the address.After that he...

We purchased an RO Enhace some two years back. After the first free service, the RO develops problems. The man on service advised to take AMC for peace of mind. Since then, after every two/three months, the machines develops problems, the motor has been changed, the filters have been changed and an additional filter has been installed on the advice of the service man. But the problem remains there that less quantity of filtered water and...

I had purchased UV + RO purifier (Enhance) from Eureka forbes in November 2014. However every month since then there is a break down & had to call the service guys. Giving the call log nos. [protected] - 17th June [protected] - 30th May [protected] - 27th May [protected], [protected], [protected]. I had also taken additional filer as suggested by the technician last time. But till now the issue is yet to be resolved. I either need replacement...

I have ordered online Aqua guard Compact on 27/5/15. CID no is [protected]. i wanted to pay cash on delivery but The sales person asked me to pay by net banking or debit card.to get benefits and early free installation and free delivery at home . when I have not recived the purifier I contacted the customercare not found satisfactory answer, After the assurance from a customercare executive it will be deliverd and installed on 8/6/15. neither...

Dear Sir. I'm swapna from Hyderabad ( [protected]) I have purchased eureka forbes last month now it is not working . Pls sir I have taken this for my 7months old daughter So that I can give her good water. But now it is not working. See the photo and water level...

very disappointing that a reputed company behaves like this. I purchased a aqua guard total enhance (item code Gwpdenhuv00000) and it has not worked since I purchased it. When I contacted service centre, they are not responding well. So far I have logged 3 complaints but very poor response. the latest complaint number is 81947237. The service person who contacted me made two appointments with me. I waited at my flat taking half day leaves...

Hi Eureka Forbes Team I am very much worried for your service after sales. Its been 4 days past still i don't positive response for replacing my broken tap of Magna RO-UV purifier and ultimately i would say tap are made of low quality. If this is case i would definitely not recommend any Eureka Forbes products to my family and relatives. Here are my contact details if you are least bothered solving your customer problems: Name:...

I have a Aquaguard Total RO Reviva under AMC. I raised a complaint on June 11th. The service person, Mr. Lakshman attended to it and replaced cylinders. In the past, when this was done, the water overflowed and cut off didn't happen. I asked him to wait to check if the problem does not recur. He assured me that the problem would not recur and that if there was any issue i could reach him on his mobile and he would attend to it immediately....

Hi I bought a RO+UV Aquasure model in Sep, 11. Since then I have been taking regular AMC (Annual Maintenance Contract). This time I took it for 2 years. Till last year, AMC was provided by Tannu Enterprises where Mr. Jai Prakash ([protected]) used to entertain us. As part of AMC, membrane and filters are replaced once annually and for us, they always used to be replaced towards the end of the tenure, i.e. at the time of renewal of AMC...

Dear Sir / Madam, This is to inform you that i have bought a new RO Magna machine on 15/02/15 Ref No - S.H/9058018. Cal-III/AG/ From Eureka forbes Ltd Southend conclave. 1582, Rajdanga Main Road. Kol- 107. Sales Person Mr. Subir Halder Code 9058018. I feel highly disappointed to inform since the first very day my machine is not working properly and facing problem every day, have made number of complaints every time technician comes to...

i have complained many times for the ROP SERVICE and their is no responese to this.My complain no. is[protected].i have recived also a message that you have chnaged the filters inmy ero machine worth rs 2000 approx, but actually no body changed my filter than why ui have recived this meassage.mu customer id is [protected]...

in continuation of complain dated 17/04/15:-- since the last time, after having requested Aquaguard for permanent soultion of the malfunctiong machine "Aquaguard Magna", i have registered complain 14-15 times atleast through my registered mobile number:[protected] and to name a few complain numbers are:81390566, [protected] etc.but now since last two times of my registering complain no body from Aquaguard has turned up and since then...

On 7 Jun I logged 1st service request to service my Aqua guard Enhance UV machine . One technician came next day and told some parts need to be replaced . The machine is under AMC till 2017. After that no body contacting or turning up . Again logged a complain#81946430 calling CS but no body turned up . So pathetic service, can't imagine, After logging the complain I repeatedly called CS and every time a new person picks up and says escalating...

I had bought the machine on assurance of your representative regarding the prompt installation of the machine once it was received which proved out to be tall promises and fake claims as the real scene was very different when I had received the machine, We had to literally chase your guys for getting the installation done. if this is not enough, even the seniors are covering the staffs back and kept fooling me about the installation status....

Hi Eureka Forbes Team, I have purchased DR. AQUAGUARD AQUAGUARD REVIVA RO+UV from eurekaforbes.com. I have raised an installation request on 11-Jun-2015 and requested to do an installation on 13-Jun-2015 (Saturday) and they have agreed. Compliant No: 92100094 Contact No:[protected] I have done lot of follow-up's, but still the executive didn't turn-up for installation. Eureka Forbes call center guys are cheating their customers....

We have purchased an top model purifier named AquaGuard Geneus, the after sales service is the worst i have encountered till date.I have raised 3 requests dating 1.1st may 2015 - complaint no.[protected] 2.31st may 2015 - complaint no.[protected] 3.6th june 2015 - complaint no..[protected] despite assurances over the phone, none of the them have actually come and reviewed the complaint, even if people have attended the call, would give...

I have been taken a round from Eureka Forbes service team and customer care. Its just frustrating and irritating for a customer from couple of weeks to just get a solution/fix for my water purifier. Till now made many-many follow-ups. I really don't know how such a big company as a pathetic service. Ticket Number - [protected]/[protected]...

I purchased Auqasure Prime by online from Eureka forbes Website as on 20th May 2015 of Rs.8199/- through Credit card on( EMI basis). On the website they written that product will be deliver within 5 days but my product not yet delivered to me.After that I following/Call to their customer service (call centre[protected] from 10 to 12 days but they answering me your product will deliver to you within 2 days.I call then still...but same reply...