Eureka Forbes Complaints & Reviews

i have given 5-6 times service request but no one is coming for service. i have a valid amc but still there is none. my family is planning to buy another water purifier. aquaguard only belieaves in sellling not in service. asit kumar banerjee [protected] apcar garden, asansol...

I have purchase enhance green r o on dt 18.2.2015. Vide invoice no, [protected] dt 18. O2 2015.my custmer i d [protected] account gangasingh shakyawar md 2 / 71 mig duplex bajrang nagar indore m p .at the timeofpurchase mr ajay khanndelwal told me i will give you full time service . But nobody suggess me to how cleane the machine, and when, secondaly ll t d s has not counted till dt. And, no any services provide by them . So, pl look into...

Hi All, I purchased this product called Aquaguard Magna RO-UV-UF 3 months back in Bangalore. The worst thing has happened is that it is not working as there is no water supplying to the machine. Even worst part is before buying this product the sales guy called me 100 Times to se'll this and now when there is a problem they are least bothered to respond to my calls. I am assuming that they are cheating the public by offering second hand...

Your representative turned up after 5 days from complaint on 22/05/15 and left half done which are clearly shown in the pictures attached My Customer Code-[protected] and under AMC cover validity upto 20/11/2015 Please look into the matter considering gravity of negligiency in such condition of reeling Heat Wave throught out the city and left Water filter without repairing...

Eureka Forbes water filter model ‘Eternity’ On March 14th, I had the misfortune of buying a Eureka Forbes water filter model “Eternity” ( Order No.[protected]. Ever since buying the water filter, the machine has been giving us continuous problems and it has not worked properly and even today the problem continues. I was informed that this is a high technology water filter and the company sales person (who incidentally has not...

I have purchased Aqua guard Genius from Eureka Forbes 2 years ago. Over a period of time (1.5 years approx) the adapter was not working properly. So I have given the service request for the same. Till date they have not turned for services. I have communicated through e-mail also, but did not get any responses. The details of the complaint are furnished below Complaint No : 81639788 Requested On :[protected] I would like to lodge...

Hi, I had made payment for your product via online for Dr Aquaguard Compact on 7th of May 2015. I haven't received the product nor been followed up by any of your officials on the delivery, hence I had raised complaint with your customer care 3+ times and still there was no response, so I cancelled your product and asked for the refund. Customer care told me they have cancelled and will process the refund, I am calling customer care again...

I have not been provided the service by the said company despite of complaining them 15 times till date (26.05.15) for my R O system which by purchased by me has been a nightmare for me. Complainant name - Satyapal contact no. [protected]...

I had complained to Eureka forbes service centre on 15.04.2015 for service of my R O system. Since then I have made 15 calls to their Cust. care no. 39883333. But no effort has been made by the above said company to either contact or call me regarding the subject till date (26.05.2015). Finally applicant made the call to private service provider for the service of my RO system and paid Rs. 1500/- despite of my right of 3 free services as...

Dear all. i purchased Eureka forbes vacum cleaner. I paid first advance amount 2000. after that i paid full amount through cheque. that sales person still not giving money. that guy name is ramesh still not paid the money to me. But every day he is telling different story....

I have done the AMC 2 months back. Now when my Eureka Forbes water purifier stopped working, I raised a compliant 5 days back. No communication from Eureka Forbes Service Support since then. When I call the Service Support number, they assure me that by 5 PM same day technician will come to my door to fix the issue but no one came or called me. I have contacted 4 times until now, each time I am being told that my complaint has been escalated...

i have a service contract with eureka forbes for 1yr validatity . The contaract begins on 29 july 2014. I am facing some problem with the aquaguard so filed a complain with the company . complain number 81571099. it was filed on 11 may 2015 .As per the rule the complain will be address within 48hrs . I have called the helpline 3 times to resolve the issue and wrote to them as well but the issue is not solved . I feel cheated .Water is the...

Dear Sir, I think i did blunder while ordering through u people. First of all i got product in 01 month instead of 07 days that to without any free gift. Now i am struggling for installation of same.I have incurred more than RS 200 and a lot significant time while taking to ur no [protected], every time they will ask many details and finally say that i will forward ur request and u will receive a call. But when i will get that call that...

On Monday may 25th 2015 I purchased a refill cartridge of Aquasure Amrit online through the eureka forbes site. Shockingly the transaction was not completed, but the money Rs.449/- was debited from my account. The transaction ID on my bank statement is[protected] I tried calling the main eureka forbes number, who refused to register my complaint and instead gave me #[protected] which no one picks up (tried 7 times). I want this money...

I had lodged a service request with Eureka Forbes on Wednesday, May 20, 2015 for getting my aquaguard (Aquaguard Enhance model) serviced. I was told that I would get a service within 48 hours of lodging the service request. The service request number is [protected]. However no one has turned up for doing the job. I have called up 3 times at the customer care for sending someone to service my aquaguard, but it is of no use. It is getting...

I have entered into an annual maintenance contract for the water purifier model classic at my house located at flat No.B/403, Sita Kutir, Veena Nagar Phase II, Off L.B.S. Marg, Mulund West, Mumbai 400080, Maharashtra, under contract receipt No.[protected], which is valid till 7/12/2015. Despite repeated complaints no technician is being deputed to service the machine and replace the used carbon granules. My complaint No. is [protected] original...

I bought a water purifier from Eureka Forbes during March 2015 [just 2 months back]. Though I was warned by so many well-wishers that Eureka Forbes is one of the worst customer service company, I still bought it thinking that atleast inside Chennai their service would be better. But it turned out to be true that it is pathetic in terms of customer service. For over 1 month the instrument was working fine, but in the beginning of May 2015...

request no. [protected] has been lodged one month ago and as on date it is not resolved and when contacted the hyderabad head Ms. Bina Khan[protected] she is not able to solve the problem and tried to contact her boos Mr. Natraj ([protected]) but I am not able to contact him and always the mobile is switched off and sent many sms regarding the complaint and till not no one is responding....

I have booked service for Aquaguard RO 3 days back. And it is 72 hours no one has attended the machine. I have been assured that some one will come today and attend the machine, but it was a total lie. After first service, one novice engineer came and messed up the machine. Now my RO is just like normal aquaguard. I have verified with local engineer and they examined and told that some machine is not working. I believe that the reason for...

Since last 7 days back I lodged a compliant low water to tank, and after continuous follow up and complaints to customer by difficulty it was attended last 5 days back and replaced the filter and since that the water not drinkable for good and safer health, in this regard many complaints and mail to eureka, but no action, , still the problem is persists and main important is the product is under AMC ... And customer care not helpful best...