Eureka Forbes Complaints & Reviews

I Sahul Ameed R booked an AQUASURE AMRIT WITH KITANU MAGNET CARTRIDGE (2 QTY) online from your site Eurekaforbes.com on 7th April 2015 but I did not receive the product till now. My customer Id is [protected] and my transaction id is[protected]. Regards, Sahul Ameed R. [protected]....

I HAVE PURCHASED AQUAGUARD DEO WATERPURIFIER IN 2012 AND EVERY YEAR I USED TO CHANGE ALL FILTERS, SO THIS YEAR 2 MONTHS AGO I PAID RS 3000 TO CHANGE ALL FILTER WITH TRICHY LOCAL COMPANY SERVICE PEOPLE IN KK NAGAR, THEY SENT THE GUY TO CHANGE, AFTER CHANGING THE ALL FILTERS THE NEXT DAY THE MACHINE WAS NOT WORKING, SO IMMD AFTER MY COMPLAINT, THEY CAME AFTER MANY CALLS/10 DAYS LATER, THEY CAME AND SOLVED, BUT AGAIN THE NEXT DAY, THE MACHINE...

We have raised 3 service requests so far for RO Purifier. Everytime someone visits but the problem doesn't get resolved. Arvind Kumar from Gurgaon has been attending this complaint and says that he will replace the defective machine. Even after several follow-up, the repair work hasn't taken place....

I Gaurav Suri got installed a water purifier ( Aquaguard Geneus RO) from Eureka Forbes authorised dealer: Mark Enterprises ( Near JMD Garden, Sohna Road, Islampur, Gurgaon-122001) Bill No:14423 on 19/04/2015 and it stopped working on 02/05/2015 ( ie within 12 days). No one keen on after sales services and delegating us to others.We registered our complaint on Eureka Forbes Customer Care to customer care executive Asif Ansari under Request...

Hi, I have a complaint against Eureka Forbes. I have purchased a water purifier from Eureka Forbes in month of September 2014. In March 2015 the water purifies stopped working due to some unknown reason. The product is under warranty. I registered a complaint with Eureka Forbes customer care on 30th of March 2015. Complaint no. is 80930647. Its been over a month registering my complaint. Event after repeated calls to the customer care,...

Dear Sir, 1. It is submitted for your info that I filed a request for service of my Aquagard compact catridge model with change of candle on 16th Apr 2015.After repeated reminder a rep came from your side and tried to service the equpt.He changed candle but what he did I donot know, unfortunately the equpt stoped working which was working.earlier.On enquiring he said that flow was less which he tried to improve but unable to find the defect....

Hello, I am having problem with my Aqua guard (Green RO model, Eureka Forbes) for around 3 weeks now. I have registered complaints on your customer care number multiple times. One technician came after 10 days of follow up, but could not repair and went back. After that he did not reply or came back. I have called customer care center about this and registered multiple complaints after the visit of technician but of no use. I have to order...

[protected] is the machine number of new aquaguard machine purchased by my parents in jodhpur, Rajasthan. The new piece did not function at first so another piece was changed which initially was non functional but engineer mad it functional .The Machine is off road again since Yesterday . If this is the state of new piece and new models then company needs to seriously check its quality and service it provides.being The important...

Hello sir, I Saurabh Choudhary booked a Aquasure Aayush online from your site Eurekaforbes.com on 11th April 2015 at 5 pm but I did not receive the product till now. My customer Id is [protected] and my transaction id is 47729.Everytime I call the customer care, they give us a new date and promise to deliver or refund but no action has been taken from their side. so plz help me in getting my money back. Regards Saurabh Chaudhary [protected]...

Aquaguard Geneus WP (NEW) – ITEM CODE – GWPDGENUS 10000, INVOICE NO :[protected] Dated 04.11.2014. Customer ID – [protected]. SALES OFFICE : RAMAPURAM Chennai – 89. After collecting the water after 4 Hrs there is layer of brown sediment at the bottom.This complain has been there from the beginning. After repeated Complaints your Technician has not been able to solve this problem. If the machine is faulty I would like...

. I am in warranty period. wastage water not come out. but purifier water comes very hot. i complaint madras office more than 15 times but complaint acceptable. no service till date now. iam buying water can daily 2 cans. iam calling service centre daily but service people cut my phone iam thinking daily. today iam stress now. what can i do. tilll date no solution. my investment is18000. iam not a rich man. euraka reps. brain wash to me so...

sir, I have been harrased by these AQUAGURD service personell. I have logged complain on 24 apr 2015 & 27 apr2015 (doc[protected] that in my model AF the sediments or the iron guard may be change by paying. iam under service contract, but service centre NARENDRAPUR KOL-103, they refuse to send services till date.several times ihave talked to executive of aquaguard. pl look into the matter, these issues have cost us medically &emotionally...

When I came across a sales agent's phone number on justdial.com, I gave a call right away and the sales person asked me to order it online through www.eurekaforbes.com and mention the employee code number and order number[protected] on the order form, promising me that the product would be delivered and installed on the day of order: Saturday, 25th April, 2015. However, the order was delivered on Monday, 27th April 2015, after calling him...

We have purchased a water purifier from Eureka forbes in Oct2014. It is Aquaguard Magna with RO+UV and dont know what not. It never worked properly. We raise a complaint every month almost and it is not resolved at all. The worst part is their customer service. It makes sense to have customer service for us to call and complain. But their way of defining the customer care service is so pathetic that you message them that there is a complaint...

Sir, This is to bring to you notice that your company's representative working in our city and highly irresponsible and uses very abusive and offensive language to the customers on lodging complain to them. We lodged a complain directly to the Service centre and a Service Man visited on 27.04.2015, he took Rs. 750 for some parts changing though we had an AMC and still motor is leakage an AT PRESENT RO NOT WORKING AND NO WATER TO DRINK....

Respected sir/madam,

I regret to have purchased the CCTV camera from your company. I have been registering a complaint against the non functioning of the camera from past 6 months and your technicians are not able to resolve the issue till date.You need to appreciate our patience since we are following up with your technicians till date to solve this issue. Do u guys even know to provide a service!
I would not recommend...

I was ordered AquaSure Cartridge by online on[protected], till its 2 weeks completed. Even I not yet received my product. Customer care persons not responding properly, online messaging systems (chatting) not working. Eureka Forbes very very poor deal with existing customers regarding sale after services....

Our Aqua Guard is not working properly often required to be a attended by your staff but not working up to the mark. Your Maintenance staff is often attend our complaints to foot right but on very next day it is found that again this system is not working from the date of purchase. Module details are as under, for your ready reference : Module Name : Aqua guard Classic AG HIFLO Date of Purchase : 25/03/2015 Sr.. No. [protected] You...

This is S.V.R Reddy belonging to visakhapatnam. I have purchaced a water purifier long back and paid "three years service contract". the valid period of the contract is from[protected] to[protected]. There is no service from u since past 8 months. My coustmor code is [protected] . i request u to please send the person to do service. My contact number is [protected]...

1. Complain no 81628020 dated 23 apr 15, given by executive on tele [protected].till 1800 on 27 apr 15.nobody has attended the complain 2. marathahalli area executive ([protected]) has assured to send mechanic on 25 apr 15. 3. i contacted on 27apr15 to [protected] at1000hrs, he told that machanic will come within two hrs, after 1400 hrs phone is engaged. 4. at 1700 hrs i contacted 39883333, she told that within two hrs mechanic will reach...