Eureka Forbes Complaints & Reviews

I have been using Eureka forbes water purifiers for the last ten years. they collected AMC every year from us. currently i use protec model water purifier . I paid Rs 4230/- silver type AMC in trichy. i got shifted to chennai. now we had a problem in water filter it seems. what this cheap fellow did was he replaced the filter without our concern with a used one from another customer. he argued that this is their procedure. always they use...

I PURCHASED A WATER PURIFIER ON[protected] WIDE RECEIPT 331/38877, through MR.PRAFFUL ACHARYA CODE[protected] WHICH IS NOT WORKING FROM THE LAST 8 DAYS, SERVICE REQUEST SENT FROM 14thMAY to 18TH may 2015 consecutively, but no response, i also got a phone call on 20th May 2015 via [protected] at 15:46 but still no response....

I have undergone an AMC contract with Eureka forbes Authorised service Partner M/s Maa Kali Enterprises, Daltonganj, Jharkhand for my Aquaguard Protec Plus water purifier. I have been engaged with such services since the completion of warranty period and it is now the second year of so. But I am not being delivered any services despite of several complaints. the agency once came during AMC renewal and afterwards never turned back for any...

I have purchased aqua guard classic water purifier under Emi Scheme on19.12.2014 Rs 1000 was collected As advanced amount And was said that the Emi 919 would deducted from bank from the month of jan 2015 to oct 2015 ( ten Dues ) And cheque was collected from me . On the month Of Jan 16/1/2015 amt.919 was deducted On the month of Feb & march amount Rs. 1319 was deducted instead of Rs. 919 after making several calls & complaining in account...

Sir/mam I purchased eureka forbes aquaguard water filter in the year 2000 keeping in mind that the company is very reputed.I usw to renew the AMC of the unit withut break and i was fully satisfied with the services till[protected] and after that due to unsatisfactory services by the franchise i managed to take the machine as and when required to company's repairing centre at w.e.a karol bagh Delhi. But now the company stopped providing this...

I purchased aquasure xpert yesterday I was told that we would not require any service for the first two years and after that we need to change the RO membrane which would cost Rs.2000. Today a person from EF has come to install the product. He says we need to change the filtersand membrane every year which costs Rs. 4000 which is too high and unaffordable. I want to know the procedure to return the product as we are misguided by the sales...

I have entered into a service contract as per receipt No.[protected] for the period from 08/12/2012 to 07/12/2015. The service being rendered is utterly poor and disappointing. Unless we call for the service to be done, no technician is sent by your concerned department. The above complaints relate to servicing the machine and refilling the filter with charcoal aids for filtration. However despite waiting for your technician to come and attend...

Dear Sir, We have been facing the problem of overflowing of water from our SENSA RO MODEL from last 1-2 months. We lodged the complaint for the same at customer care as mentioned above the complaint no's for your reference. After repeated follow up’s with concern service people & repeated complaints, We were advised by customer care to directly call the company officials at Delhi to resolve the issue. So, we contacted the Area service...

I have lodged a complaint with eureka forbes for my water purifier. They turn up immediately for AMC, as its a source of revenue, But at the time of service, even after 10 calls they do not respond. I called up Chand Shaikh [protected]. Phone is switched off. These people are making me mad. NO response at all. Eureka forbes is worst....

I have purchased water purifier SENSA Blue G 5 years back. The item is under AMC. I requested the company for service/attend fault through customer care at Chennai (Tel. No. [protected]) on 22/4/15 vide complaint No.81215632, thereafter I requested more than 4 to 5 times till date but no one is detailed/reported. It is not understand as to howmany days we need to wait. Kindly advise further course of action on the issue/ poor responsibility....

I am using aquagard gold nova model for last few years without any complaint but few day back my machines outer cover has broken and it i tilted rt side.i have given one complaint few days back unfortunately i have lost the no .and today since morning i am trying to give another complaint but the local no line is busy .as i am a working woman i could not give much time to repeatedly call the service no.so kindly consider my problem as early...

I have purchased an Aerogaurd air purifier with action from Eureka Forbes through on line.Since it delivery it is not working. My customer id is [protected]. My mobile no is [protected]. Kindly replace the product or refund my money of Rs 12990....

Dear Team, I would like to express my utter disappointment towards the standard of service rendered by Eureka Forbes- Kolkata service team. I hv purchased a product (Water Purifier) 2 days back where the sales person were Mr.Satyajit Ray ([protected]) & Pintu Das ([protected]) and since last evening the water filter isn’t working. The info. was shared immediately with both the sales persons and then after I hv been continuously...

On 13th May, your executive(Ram Prakash) came for servicing but broke our aqua guard, in spite of complaining several times they haven't repaired it yet, it's been a week but we are ordering water from outside. I spoke to area manager as well( Sunil) but his tone was so rude and not tolerable. I don't understand if they are the ones who broke our aqua guard then why are we suffering. They don't even follow up, plus when I said I will complain...

I have purchased Aquaguard total duo wp at a cost of Rs.17000/- + accessories Rs.1000- per stand, Rs.500/- per cover + Rs.1500/- for two tap connections connecting from water supply taps. Total Rs.20000/-. on 08.03.13. After that they charged Rs.2095/- for membrane and annual maintenance contract Rs.4500/-. From the day of purchase it is giving trouble. After several calls wasting lot of money on phone calls, the customer service is very...

My Registered mobile number [protected] Customer id [protected] and my invoice number 336689 I ordered ro enhanced model on 2 may N I Paid 13999 rupees that product . Yours commitment we send your product in 7 workings day but still i have not received your product I called to many time your customer care number they are all time say your product deliver in today or tomorrow I deprived to your service and your department Many they...

Purchased aquaguard Magna( RO+UV+HD) on december 2014. From march 2015 onwards facing tremendous problem with the sensor of the box which is responsible for storing water. Several times contacted nearest service centre in Hoogly. They have rectified the problem with several followups, still the problem persists and in every 7-15 days problem reoccures. As per service engneers verdict this problem is happening with every magna box and aquaguard...

I have logged end number of complaints for the issue but I do not see the issue getting resolved. One after the other there are issues lined up. I frequently face issues with the water purifier. Different technicians who visits gives different reasons, hence request the team to call me on [protected]...

I purchased Aquaguard magna filter online on 01-May-2015 and made online payment. I had requested the delivery on a weekend since during weekdays I am not available at home. I was promised the delivery and installation will be done on 9th-10th May. After this nothing went right from Aquaguard. First of all, I didn't get any notification on the delivery status of my product. And the product was not delivered on 9-10th May. I called customer...

The Aqua Guard Nova water filter (from Eureka Forbes) installed at my residence is under AMC. It went faulty on 28th May and a complaint was lodged the same day. I was informed that the machines PCB has gone faulty and it would be replaced with in 24 hrs. Nothing happened. On 4th day an old, rotten and junk PCB was brought and replaced. No control works and music runs non stop. Best part is it doesn't filter as well and best part was that...