Eureka Forbes Complaints & Reviews

hi, I had given complaint to repair my water filter (crystal ) almost 2 months back. * Two times person has come to repair but he is unable to do the same, why such inexperience staff has been send do even doesn't know the job properly. Is that they are learning work with our equipment's. * This is under AMC for 3 years, we paid 3800 rs for the same, and such pathetic service has been offered and still the machine is not repaired....

I have purchased a Eureka Forbes Wet and Dry Vacuum Cleaner on 21st of May 2015 worth 13, 990/-. Until now, no one is bothered to call and update about the until delivery nor the status. Technician named Venkatesh, Mobile No. - [protected] was at home and sold it to me. I called the customer care and logged a complaint# 92020666 about the unit delivery on 2nd June 2015. Customer Care Executive says i will get the unit in 24 hrs... very...

I have purchased Dr. Auqaguard Magna HD RO+ UV via eurekaforbes online portal with following details on 4th-May-2015. Order id : 50800, Customer id: [protected] With continuous follow-ups for 15 days of purchase it was installed by some new service personal who doesn't know when product Dr. Auqaguard Magna HD RO+ UV has been launched by Eurekaforbes. Please Installation Complaint Number: 91899954 While installation service personal...

Hi Its proved again, promises are made to break .The enthusiasm company has while selling the product will last only till I make the payment, once the payment done that's it am in your trap. Very Disappointing service. I Just gave my number for inquiry and from that day till I purchase product your sales executive called me N number of times and need to appreciate his time sense, he use to call at my give time but as said it lasted...

I have ordered an Aquagaurd Ehance via online Eureka forbes via customer executive she sent me an link in my mail id and i booked it and made payment, she confirmed me the product will be delivered by maximum 5 working days. And from 5th day onwards i am calling them and everyday they are saying me new new stories. Some one gave me a (complaint number #[protected] and promised me delivery within 24hrs, next day some other one promises with...

I have made an AMC of Rs2400/- with your company for my Aquaguard Classic water purifier-from 20/07/13 till 19/07/2015 in the name of Geeta Sharma.I have bought a new Aquaguard Purifier for my home and installed the old purifier at my office. The sales person told me that he will do the needful and change the address, Its been more than three months, I have been calling Aquaguard and they are not willing to give me the services. They have...

This is lakshmi subhash, from bng btm one day salesman came to our house from eurokaforbes he rounded our house no of times and called us to take waterpurifier. we purchased the aquaguard magna hd ro uv on 21-05-15.during the demo and purchase of product he told he deliver it with in 48hours. from that day onwards there is no response.we called to customer care, sates man and company also there is worst response.lot of time is wasted and...

A month back i have registered a complaint that leakage is found in the water purifier and once the technician attend the issue but not properly cleared. from the next day the leakage started again when i make call they are saying we don't have spares, we can change when it arrives, we are waiting for this for a month .....

Sir, Tkt No.–[protected] My Cust Id : [protected]. We have logged a service request on 8th May and no one has turned up till now. It is more than a year that the carbon and the candle are not changed and we are using the same. I am afraid that it may lead to some health problems. Everytime we need to keep following the customer care and after 'N' no. of followups they turn up. Please look into this matter on priority and request...

Hi, I have purchased wet and dry vacuum cleaner 29.01.2013. Exactly after one year(end of warranty) the motor stopped working. When we raised a complaint, service engineer suggested to change the motor(Rs.3000 for motor). We argued for quality of the motor and finally we agreed to pay for the motor. After that we raised request for change the new motor(complaint number :[protected]. I am really amazed with reply from eureka forbes reply,...

I have an Aqua Guard RO system with two years AMC. I had lodged a complaint & service request on 31 May 2015 complaint No 81802671. No one responded, so i reminded them again on 02 June & only got a complaint No as 81839185. Till now no one has responded to the complaints. This is the 2nd time such it responsiveness is noticed with this company....

I have ordered one Euroclean litevac vacum cleaner from Eureka Forbes official website. I have got only one mail regarding the receipt of payment. I have called them more than 50 times. Initially they told simple excuses like out of stock, will get it delivered soon and later they are not picking the phone. Worst experience. Here is the order details Date of order: 5th may 2015 Customer Id: [protected] Payment type: online...

I PURCHASED AQUAGUARD ENHANCE RO+UV A MONTH BACK.TILL NOW DIDN'T GET WATER BOTTLER PURIFIER AND RECIPE BOOK AS PROMISED. RAISED COMPLAINTS: 80060271 AND 91887559 THIRD CLASS CUSTOMER CARE WITH HUGE WAITING. NO REPONSE YET.IF I TRY TO RAISE REQUEST FROM WEB, IT FAILS FOR NO REASON. IF THIS CONTINUES, I WILL MAKE SURE NO ONE IN MY FRIEND CIRCLE BUYS ANY AQUAGUARD PRODUCT.HOPELESS SERVICE....

Dear sir, Hi, I had made payment for your product via online for Dr Aquaguard Compact on 15th of May 2015. I haven't received the product nor been followed up by any of your officials on the delivery, hence I had raised complaint with your customer care 3+ times and still there was no response, so I cancelled my product and asked for the refund. Customer care told me they have cancelled and will process the refund, I am calling...

Hi, I am absolutely appalled at the lax attitude of this company. The helpline numbers have huge waiting and it never seems to get through. To sell the products, you are ever ready, but during service, you have such pathetic feedback systems and helplines. Awful Experience !...

My name is Elango. i have opened a RO service ticket saying that my machine is not working properly. the customer care executive promised that the issue will resolve in 24 hrs. Ticket no :: 81683450 Ticket Opened date ::[protected] Daily i am calling twice to check my ticket status. the executive is keep saying it will resolve in 24 hrs. i got couple of area manager numbers for next level escalation but those numbers are switched...

We (Customer ID [protected]) have purchased AG Classic (Water Filter Cum Purifier) through your sales person Indresh(Mobile No. [protected]). We have negotiated with him for 1.5 year warranty and replacement of Candle (Invoice attached for your reference). We have received the same through your Invoice No.[protected]. Till date, only once water purifier have been serviced. We have not received 2nd service as per schedule. The person from private...

Mfg. name - Eurekaforbes Ltd. Brand Name - Aquagaurd Online order from the website http://www.eurekaforbes.com/Product/Locate Under 30 days money back guaranty (Date of Purchase 16/5/15) Problem: I have Purchased a product called "DR. AQUAGUARD MAGNA HD RO + UV" worth Rs. 17490. I received defective product and they repair it 2 times Now as per their 30 days money back guaranty, I need replacement of this product or cancel my order...

I had purchased a Euroclean Iglide on 16/05/2015 online vide customer ID [protected] Transaction ID[protected] and made full payment by Credit Card. However till date I have not received any product. Your Helpline [protected] is constantly on recorded message and has not been reachable in 20 days. 05 emails sent to [protected]@eurekaforbes.com has been unattended so far. So would highly appreciate your kind cooperation to resolve this issue at...

Hi team, I have made a service request for my 8 months old aquaguard on 26th May, post that I have made 3 complaints but no one is attending, first why there is a issue in a 8 month old product which is serviced some 2 months back, also even on my repeated requests of sending some one to come and visit my machine no response, this is ridiculous I dont understand how this can be done from a company known for there service quality. Request...