Eureka Forbes Complaints & Reviews

The service of my Aquaguard machine is due since March'15. No service done. I am calling Durgapur (West Bengal) center repeatedly. Every time they confirm that they have changed my address in the system and service will be done. However no service . This has happened 12 times. when I call them again the same reply. At times they ask me to call [protected]. I called at this number [protected] ten times. This number is pathetic. Sometimes someone...

I have purchased on line from Eurka Forbes site Order no.[protected] dtd. 04.05.2015. Various phone call to customer care till not attended by company. My service request 81527011. Also on line marketing by company for free gift of water bottel purifier service request no. 91839767. Tll date not delivered. Company selling tempered product ans service found poor. Felling cheated by EURKA FORBES....

I have purchased the aquaguard verve and till now after the installation no one has came for the demo and for the servicing alreay nearly a year happened i have contacted the customer care and the branch manager regarding the demo and the service they informed me that we will send the executive to your home. And nearly 30times i have visited and contacted the customer care, But till now no one has came to the servicing or for the demo after...

Well this comes as a last resort from a distressed customer who has been ignored and harassed by Eureka Forbes after sales service despite paying highly for these services. I own a Sensa plus model(RO+UV)(Paid 20000Rs for the unit) that is just 2.5 Year old and I reside in Bangalore (where the service should'nt be difficult as compared to other small cities). All these issues that I am facing started about 1.5 year back as soon as I bought...

Hi, I have placed an order in eurekaforbes.com for AQUAGUARD ENHANCE RO + UV after paying 17999 using Credit card on 4/30/2015 10:30:14 PM. As they advertised and committed to give the product within 5 days I was convinced and gave the order. But even after 16 days they did not ship the product and it has not yet received in my shipping address. I usually followup on regular basis and created ticket in their helpdesk with 91827654...

I have an AMC for Aquaguard for 3 years. I lodged a complaint for water leakage on 26 March- Comp No: 80837001. Thereafter I lodged several reminders and complaints and the numbers are 25 April 81272107 and 81278610 2 My Web complaint 91806945 14 May 81547866 I have called several induviduals and their names are Jeevan, Avinash, Balakrisna of Pooja Ent. I am tod Mr. Satish Iyengar is in charge. He is cacooned in an ivory tower...

Dear Sir, My self Kaushal staying in Bangalore (Karnataka) I am using your company product Euro clean vacuum cleaner from some months recently last month I got a problem with Electric power cable Its automatically getting winded . my complain no is Complain no [protected](registered through mobile) I called customer care 4 to 5 times & 3 weeks they make me fool saying complain is registered & technician will visit shortly after...

Dear Team, As I have bought your RO machine from your company office at (New CG Road Chandkheda Ahmedabad-382424) branch I was being told that bill copy will be sent to me by post within a week. But till time I have not received my bill copy. If this nominal thing is not managed well by company then as an customer what service should I expect from company. Its more then three week I have purchased your machine. Is there anybody responsible...

Sir I have booked Eureka Forbes product aqua guard Magna water purifier in www.eurekaforbes.com through onlinesbi net banking dated on 13/05/2015 at 10:07pm amount deducted from my account Rs.17490 but order not confirmed. So I request to get refund from eureka forbes company. Amount is debited debited from my account and credited toeureka forbes company. My Name: Chandrashekara.N Mobile No.[protected]. Area code:560013...

I have brought Aquaguard water purifier ( Enhance RO+UV) around 4 months ago from Priti Aqua Solution, Angul, Odisha ( Authorized dealer). They told me 3 free services in one year warranty period. I have called customer care for servicing after four months. 1st time technician called me but he did not come for service. Customer care complaint reference nos. are 81282995,[protected]dated: 7.5.2015),[protected]dated: 9.5.2015),[protected]dated:...

Purchased said product on 7th May on commitment that the same product will be delivered by 10th May 2015 but as on 14th May, not received my product. After calling on customer care No. and they are telling me to cancel the product and deduction will be made against the payment....

Dear Sir/Madam, I have purchased Aquguard Magna RO on 10th January 2015. Since then I have been gone several issues regarding product which is yet to resolved. I have made several complaints to the sales representative and service advisors. My latest complaint no. 81172676. Below were the issue I had to go through last 15 days: 1. My water purifier stopped working since 18/04/2015, same day i have made a complaint and...

Susant Sahani E1-802 Ganga Constella, Near EON IT park Kharadi Pune Model : Green RO Receipt number: 24065586 Product is not working. After making calls and complains No action is being taken. Complaint number: [protected] [protected]...

On 2nd of may i had purchased a product online (enhance green ro). They have promised that the product will be delivered within a week but till date I havn't received the product and when i call to customer care executive they are not responding me in a good way....

To whom so ever concern, This is with respect to the complaint regd no.[protected] logged on 3rd May 2015 Is pending for addressal till date.Have been speaking to multiple and senior people like Mr.Lalchand Yadhav and have also msged complaints to Mr.Manoj, however the same is not been noticed and addressed.Mr.LalChand and Mr.Manoj whom seem to be senior people in the organisation have stopped responding to any calls and messages. A well...

I bought euroclean wet and try, due to sales executive wrong commitment i raised the cancel (Req#[protected] on 24/04/2015. still i don't get any response from their side. i have called their helpline# more than 10 times. but simply they said like "today we will send the engineer to pickeup the device", but no action taken. Kindly help to cancel the order....

I have a Aqua Guard and I also have an AMC for it. The Aqua Guard is not working since April 2015. The complain numbers are 80965414, 81148164, [protected], [protected] Call centre does not help in any way. My customer no 23590441 so please refund my AMC amount....

Dear Sir, I have purchased a water purifier "enhance UV" model from Prabir traders of west midnapur through an executive Mr.Santanu(cell no-[protected]) in the month of March 2015. Initially I had made a down payment of Rs.4000 and gave 6 cheques for the next 6 months installment of Rs.1775 each . But due to my medical problem the installment for the month of April was not cleared from my side as the cheque was dishonoured . More over I...

Sir I buy aquagurd magna HD RO+ UV, in the date of 9th may 2015, in the online and installed on date, my customer id [protected], but your not send invoice bill from my mail Id, plz as early as possibel send to my id Regards Shivakumar.HM [protected] Cu.id [protected] Order no 51525...

From the first day machine not working even from the date of installation till today, we have not drink a drop of water from that machine and they have detect the money from account. I never seen a such bad product in my carrier. Customer ID :- [protected]...