Eureka Forbes Complaints & Reviews

I purchased Eureka Fobes Magna Water purifier in Dec 2014 and their sales person Mr Vijayakumar informed that if we also purchase Vaccum Cleaner then there is a LIFE TIME FREE SERVICE for BOTH. The person who came for FIRST TIME DEMO of vaccum cleaner demanded and took Rs. 150/-. I kept on calling Vijayakumar to give the written communication of the LIFETIME FREE SERVICE but he started becoming evasive. Right from the starting water purifier...

I have complained one month back for my Aqua reviva system for leakage. AFter 10 times calling the customer care, the engineer's came and ask for the nature of the complaint. Then they came and told us the pump is not working but they don't have spares, will come back again. Another 2 weeks gone. After calling customer care / shouted / cried / pleaded, they could give me the team leader name and number Mr. Premnath. After 5 times he...

Dear Sir, I purchased the product Dr Megna (Aquaguard) water purified month ago. dt march 29th 2015. the product was getting installed on April 20th 2015 only . Still now am not able to use the product . i registed the complaint against the product via customer care many times but no use. and also they representative told so many false promise.I try to conduct the representative they are not response properly still now my problem was...

Sales person Murugesan[protected] has sold the Aquaguard Reviva - 50 purifier on 15-Mar-2015. After the payment is completed he is not even responding for any of my query. Process is not explained. I have not received a receipt for my order. Also I checked with other Aquaguard technician & the TDS is very high around 192. So I want to get it rectified & need a warranty card along with receipt. The worst sales person I had seen &...

I have placed an Online order on 29th April 2015 as per Eurek Forbes tele sales guidance and they have confirmed me that the product will be delivered in 5 days along with free gift + receipe book but as on today nothing happen when i contact the local customer care sales team they says that it is handled by Mumbai office and they gave me the contact number which is no one answering. There is no tracking for product in online like other online...

After purchasing a Nano RO on 14th Feb, 2015, barely a week later the Water purifier was not working. We have called on the helpline. The service personnel came 4 times and finally their effort went in vain. They have expressed their agony on the manufacturing defects. The machine has been laid inoperative. We launched complain this time to Khosla Electronics and on 8th Apr, 2015 a new machine was installed. We found a ray of hope that...

A) Recently I brought an "Aquaguard Reviva RO + UV + TDS Controller" from your authorised dealer "Euro Aqua Solution, Mathura, UP. But during installation it was found that the it was found that " Electronic Membrane Life Enhancer" is missing. b)The model no. [protected] mentioned in the machine. Is it a genuine machine???/ b) Does Electronic Membrane Life Enhancer controlled electronically or mechanically?? Pl treat this...

Correcting date: On Dec 8, 2014 I had perchaged water Purifier online. I was suppose to receive a bottle with it, in a week or two. The water purifier was delivered however, I am still (Today is 10th May, 2015) following up with Eureka Forbes guys. I called local saleman also who gave us Demo; I called call centre ; Sent email to sales people . Even one of the person called and told me that It was delivered to me. I asked him to check to...

On Dec 48, 2014 I had perchaged water Purifier online. I was suppose to receive a bottle with it, in a week or two. The water purifier was delivered however, I am still (Today is 10th May, 2015) following up with Eureka Forbes guys. I called local saleman also who gave us Demo; I called call centre ; Sent email to sales people . Even one of the person called and told me that It was delivered to me. I asked him to check to whom it was delivered...

Hi, Myself Gyanendra Kumar Mishra had purchased Eureka Forbes Water Purifier on the date of 13th may 2014.At the date of purchase we are told that we will get 3 free services. On 20th Aug 2014 we called for our 1st servicing and they came and the person came and after doing 1st free servicing he told me that he will come after 3 months for second service, However after that they never visit our home for any services. Further as on 9th...

Hi there, Last year in the month of July, 2014 I had purchased the following product. S.R. No.: [protected] RO Water Purifier Name: AG Total Reviva I was told that this product would be able to bring down the TDS level of water from 2000 to 100-150. It is not able to do that, and water is not consumable. Moreover, it has a problem of processing very slowly, at a rate of 6-7 hours per capacity. It seems like it is not continuously...

Hi my name is chethanraj, I am from Bangalore I had installed all security systems what all u marketing guy said BUT after 2 years 2 camera's r gone if we ask about this they say they have installed old version so for this I am not responsible & Video DVR is gone they say it cant be repaired because its old version u don't get parts, IS THIS THE WAY U GIVE SERVICE, the QUALITY for product is very BAD I believed upon Eureka Forbes that...

I was staying at kolhapur. I called eureka forbes number for a new water purifier. One of sales executive viz. Mr Shivaji Kamble (his code9047629) visited my home, tested water and suggested for AG Classic Model. I told him that my transfer is due in 3-4 months. He said not a problem sir, you can change it within one year by installing new RO by making difference payment. However on transfer to Delhi when i contacted for RO as here the TDS...

Hi, I had purchased Geneus water purifier on 23/12/2013, initially I booked some other higher model and paid the full money later changed to the Geneus model. Till date I have not got the return of the extra money I paid despite following up your team. The sale guy name is Naveen, ( Mobile no [protected], [protected] ), also I spoke to his manager but no use. Also I had long term service contract for the old machine, when I bought the...

HI, I am using Aquaguard Ro+uv. I lodge the complaint as on 27, April15 due to not working and after one week one of executive examine & verify that due to adapter default it’s not working . Now today is 8th, May15 no one is called & visited for replacement. We called on daily on customer care & they assured us that as of today it’s going to replace but nothing is happen. We use aquaguard for water & from last...

I booked Eureka forbes aquaguard magna online by paying rs 17490 on 26th April. I was assured that though usual delivery takes a week, ill get it even before that since i made a specific request for urgent delivery. But now its almost 2 weeks and everyday i call the customer care @[protected] i get the same response that it will be delivered within 7 days and that they will check the status and call me back in 2 hours. But no one calls...

i have booked a eureka forbes magna on 1st of May2015. the representative visited my place with 30 mins, as the office is opposite to my apartment. they offered me a product and i booked it. I made the payment immediatly trusting on him. person name: Balavant(91-[protected]). He promise the installation will be done on 3rd of may. But i never received a call from him, on 4th i called him atleast 20 times. He did not pick a call once. I contacted...

I, Chhaganlal R Patel contract no. [protected], had given a request for relocation and service of my Aquagaurd water purifier on 30th April 2015 and the TAT given to me was 28 hours. But it has been a week no one has visited my place nor given me a cal.. I am calling everyday to customer care and making complain for the same but nothing has helped me.. later i got a no of Mr.Rajnath Tiwari from customer care stating that he is the head for...

Respected Sir, We regret to inform you that my water purifier is not working properly your helpers have been working for 1 month and I am not satisfied with your service. I am purchasing water from outside for last 1 month it is not proper. I have purchased your water purifier highly model then also I can not get proper water from purifier. So I eagerly say to you that please replace me purifier model because I am not satisfied from...

Hi, I have a complaint against Eureka Forbes. I have purchased a water purifier from Eureka Forbes in month of September 2014. In april 2015 the water purifies stopped working due to some unknown reason. The product is under warranty. I registered a complaint with Eureka Forbes customer care on 15 of apripril 2015. Complaint no. is 81317079. Its been over a month registering my complaint. Event after repeated calls to the customer care, my...