Claimed

Eureka Forbes Complaints & Reviews

3.1
Last updated Mar 25, 2024
Complaints 7747
Resolved
4406
Unresolved
3341
Quick Links
Statistics
Share
Contacts

File a complaint to Eureka Forbes

Having problems with Eureka Forbes?

File a complaint and get it resolved by Eureka Forbes customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Eureka Forbes
Customer Service Contacts

Eureka Forbes Phone Numbers

Mobile
+91 86 88 883731
701
463

Eureka Forbes Website

Eureka Forbes Head Office Address

10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank
Hyderabad
Hyderabad District
Andhra Pradesh
India
500028

Eureka Forbes reviews & complaints page 280

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Pune, Maharashtra

I was given wrong commitment and after payment Eureka Forbes has not delivered the product yet!!! Here is the mail thread. Pl do the needful to solve the issue. [protected] Forwarded message[protected] From: Bharath Kumar S T <[protected]@gmail.com> Date: 17 April 2015 at 16:26 Subject: Fwd: Eureka Forbes - PAYMENT CAPTURED - Customer ID: [protected] PUNE, MAHARASTRA To: [protected]@eurekaforbes.co.in Cc: [protected]@eurekaforbes.com,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sanyalbala
from Bengaluru, Karnataka
Report
Copy

NO RESPONSE FROM THE SERVICE CENTER

Address:Kannur, Kerala

I HAVE GIVEN MY JET CLEAN VACCUM CLEANER FOR SERVICE AT THE CONCERNED SERVICE CENTER ON 10/04/2015. SERVICE PERSONNEL SAID THAT THEY WOULD CALL ME WITHIN TWO DAYS. TILL DATE I HAVE NOT RECEIVED ANY INFORMATION ABOUT THE PRODUCT. I HAVE A COPY OF THE SERVICE REQUEST INVOICE AND NUMBER. WHEN I ENQUIRED, THEY TOLD ME THE SERVICE TECHNICIAN IS ON LEAVE FROM 15/04/2015. THIS IS PURELY CREATING CONFUSION IN MY MIND. IF THIS IS THE CASE, HOW COULD...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
F
farida nahid
from Singrauli, Madhya Pradesh
Report
Copy

IN FOUR MONTH OF PURCHASE FIVE TIMES SNAG

Address:Kolkata, West Bengal

Dear Madam/Sir, Aquaguard sells their product door to door trapping the consumers with propaganda of benefits of new machine. This year 2015 in January, Aquaguard sales person appeared at my door and sold me "Aquaguard Magna" describing the health benefits of this new machine.Since the purchase of this one, five times there were snags.Again today i have lodged the complain with the ref-[protected]. Sine it is in warranty period, so they...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
danish1590
from Ratlam, Madhya Pradesh
Report
Copy

Faulty Eureka Forbes Aqua Guard Nector - R.O REPLACEMENT ISSUE

Address:Bhopal, Madhya Pradesh

[protected]@eurekaforbes.com Hi All, I have purchased Aqua guard nector - R.O on 06/06/2014 of 14, 500/ ( Serial no. [protected] / TIN no. [protected] / Receipt no. 820). Since 10/07/2014 i m facing issue with indication of "filter replacement" as well as water is not purifying. We found insect and dirt in the purifier, we have complaint to local service center ( Sahyadri complex, near bhadbada road, Bhopal M.P) - Mrs. Usha...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
avinash_kuware
from Mumbai, Maharashtra
Report
Copy

product not delivered at home

Address:Mumbai City, Maharashtra

Hi I am avinash kuware Customer id :[protected] Mobile no [protected] We purchasing aquguard green ro on 7 /4/2015 But still the product was not delivered at my home. Sales parson was told me product will deliver within7 days but still it was not deliver. I will call customer care hi will not give proper answers what was the problem. Eureka forbes company services so poor.dont purchase them my friend....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Devin Chopra
from Siliguri, West Bengal
Report
Copy

Rude Franchisee Technician

Address:North Goa, Goa

Hello,

I registered a Service Request No. is: [protected] on 14th April 2015, which was answered by your Franchisee Technician Mr. Amit Acharekar of M/s. Vivel Services Employee ID 50969 at 1630 hrs.

The problem was that the filtered was clogged.

I have to complain about his behavior which was extremely rude, because he was speaking on the phone half the time that he was servicing the filter -...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ramakrishna Iyengar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty Aquasure UV UF Prime

Address:Bangalore, Karnataka

I bought a an Aquasure from Aquagaurd UV UF Prime water filter from Adeshwar Vijaynagar on 27th of March. The technician came next day and installed the filter only to find the water filter was faulty and the technician visited 2 or 3 times but the problem was not fixed, After that they told us they would give a replacement, They came to my house and dismantled my purifier and kept it in a box. Now i haven't got my replacement yet they are...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
E
Er Mukund Mani
from Gurgaon, Haryana
Report
Copy

Irregular in Maintaining AMC

Address:Raigad, Maharashtra

My mom have continued AMC service date (11/01/2014) till (10/1/2015) last service was remaining and when my mom called that guy who regularly use to come Naming Srinivas he said he left job and if he left then organisation must keep track whom they must replace and when my dad asked them to do that person who is local head of Eureka Forbes in Panvel he said guy will b there in coming Monday then number got changed...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gurujyoti Mukherjee
from Kolkata, West Bengal
Report
Copy

No response from the servicing department--Unexpected from this esteemed company

Address:Kolkata, West Bengal

Existing SR no: 81094971. I live in Dankuni Housing, Hoogly, kolkata, west bengal. I am using aqua guard magna model for 4 months. Last 1 week, i am facing some issues and complaint with local servicing center. After 3 days they have suddenly identified that there is a problem in the sensor, so it is not working. They confirmed that they will resolve the issue. But very next day they have stopped taking call and after several tries when the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vivek rope
Report
Copy

worst service in the world

Address:Chennai, Tamil Nadu

Worst service in eureka forbes...i have been callng many times for service these people not responding also mr .kathir in avadi worst service in avadii ...please dont buy it vry vry poor servicee worst eureka worst please take this people out of your company (kathir) hate it dam bul ...please guy dnt buy thisssss worst many problem acquring plz avoid thesee my kind request...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
lalesa.mulla
from Mumbai, Maharashtra
Report
Copy

No response from the servicing department

Address:Bangalore, Karnataka

Dear Sir, I have an Integra 7 water filter. Hand the AMC also. 2 year back, your service Engineer replaced the filters and never returned to to the 2 follow up services. Then the AMC expired. Inspite of the follow up they never responded. Last 20 days they are promising to come, but never comes. the service agency and the service engineers stopped taking call. Need your attention! Regards, Lalesa Mulla +91 [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
sayanih
from Bengaluru, Karnataka
Report
Copy

Did not get service

Address:Khordha, Odisha

I lodged a complain on 1st April for the broken water tab of my water purifier. Docket no is 81006358. It is said that within 24hours I will get service.Since then till today, I did not get a single communication from their side.Its only me who is contacting them. I have called on 6th, 8th, 11th, 13th(today). Every time they said, we have put it on higher priority /within 24hrs you will get service . But, result is I'm not getting...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Manmohan Anand
from Mumbai, Maharashtra
Report
Copy

Improper renewal of service contract and non attendance to REQ

Address:Mumbai City, Maharashtra

I bought ST 2000 in 90s and it is throughout under maintenance contract. My multiple requests for non functioning of booster motor pump have not been attended to properly. The last being REQ [protected]. Before that Motor was replaced but it was not working. There was no response to repeated phone calls. It was found by me that electric connections were not properly joined. It is evide4nt that your service boys are not properly trained. What...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NADORIN
from Ernakulam, Kerala
Report
Copy

Non-Compliance of Complaint

Address:Ernakulam, Kerala

I registered a complaint on 06 Apr 15 regarding problem with the RO+UV purifier, the complaint no.being 91625559. I have been calling the Aqua sure helpline number consecutively from the day I lodged the complaint.The response is that they will be sending someone to look into the matter but till date nobody has showed up. Being a defence establishment with rigorous day-to-day jobs, we are facing difficulties due to insufficient supply of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
praveenaganesan
from Erode, Tamil Nadu
Report
Copy

Installation not done

Address:Chennai, Tamil Nadu

The water purifier was bought on17/03/15 receipt no :143 no - 010382, till now it is not installed.As we are working people .When we call them for follow up our calls are diverted for many persons start from manager level, team lead, technician and so on.Even after repeated instruction asking not to report during working hours(8 A.M - 4 P.M), they a make a point to do so just to record customer not available. When we call them to attendend...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Raghavendra.peniji
from Chennai, Tamil Nadu
Report
Copy

Product not received - no proper response from sales person

Address:Bangalore, Karnataka

Hi I am Raghavendra Kumar PGV and booked a Eureka Forbes Aquaguard Magna Order # [protected], through a sales person Mohan Kumar Mobile# [protected] on 4.4.2015. My mobile no [protected] and email id is raghavendra.[protected]@gmail.com. He said that the product will be delivered by Tuesday 7th April 2015 and took an amount of Rs.17990/-, the amount online for the same product is Rs.17490/-. No details of additional Rs. 500/-. I did not...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Bangalore, Karnataka

I had raised a re-installation request on 28-Mar. SR #91565187. Nobody called or attended after that. Called twice later and complained, but executives only gave false hopes. Raised a complaint in website. SR #[protected]. This also is not attended yet Customer care gave a Branch manager no. Ms.Sudha Raj and the no. is not reachable or no response. This shows their very poor service and no value to customers. My request to any new buyers...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
seemakiranu
from Gurgaon, Haryana
Report
Copy

Water filter service request never addressed

I have never seen such a ridiculos service as of Eureka Forbes. They take the service request and never send anyone. Keep calling the customer center, many a times none pick the call and you get a message all customer service executives are busy. i am due for a filter change more than 4 months but these irresponsible guys do not turn up. Wureka has pathetic service! NEVER BUY IT!...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Bangalore, Karnataka

Hi, We had ordered for eureka forbes water purifier, one of your representatives had come home and accepted the complete payment for the product promising delivery of it in 3 business days(order number:[protected].It has been 12 days since and i have not received the product .Each time i call i hear some or the other excuse but have not got the product delivered home. We have registered two complaints with your customer care center and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
daninand123
from Indore, Madhya Pradesh
Report
Copy

Filter candle not being changed

Address:Indore, Madhya Pradesh

Hi, I live in Choithram Hospital campus, Manik baug road, Indore. My water filter is Forbes Aquaflo Designa, purchased in Pune in the year 2006/7. Its filter candle was last changed in July'14. It is to be replaced after 6 months. I have been calling Mr. Ram kunwar, local, Eureka Forbes, service in charge. He promised to come many times but never turned up. Some weeks ago, I got a call from the company. I told this matter to them. They...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy