Eureka Forbes Complaints & Reviews

Existing SR no: 81094971. I live in Dankuni Housing, Hoogly, kolkata, west bengal. I am using aqua guard magna model for 4 months. Last 1 week, i am facing some issues and complaint with local servicing center. After 3 days they have suddenly identified that there is a problem in the sensor, so it is not working. They confirmed that they will resolve the issue. But very next day they have stopped taking call and after several tries when the...

Worst service in eureka forbes...i have been callng many times for service these people not responding also mr .kathir in avadi worst service in avadii ...please dont buy it vry vry poor servicee worst eureka worst please take this people out of your company (kathir) hate it dam bul ...please guy dnt buy thisssss worst many problem acquring plz avoid thesee my kind request...

Dear Sir, I have an Integra 7 water filter. Hand the AMC also. 2 year back, your service Engineer replaced the filters and never returned to to the 2 follow up services. Then the AMC expired. Inspite of the follow up they never responded. Last 20 days they are promising to come, but never comes. the service agency and the service engineers stopped taking call. Need your attention! Regards, Lalesa Mulla +91 [protected]...

I lodged a complain on 1st April for the broken water tab of my water purifier. Docket no is 81006358. It is said that within 24hours I will get service.Since then till today, I did not get a single communication from their side.Its only me who is contacting them. I have called on 6th, 8th, 11th, 13th(today). Every time they said, we have put it on higher priority /within 24hrs you will get service . But, result is I'm not getting...

I bought ST 2000 in 90s and it is throughout under maintenance contract. My multiple requests for non functioning of booster motor pump have not been attended to properly. The last being REQ [protected]. Before that Motor was replaced but it was not working. There was no response to repeated phone calls. It was found by me that electric connections were not properly joined. It is evide4nt that your service boys are not properly trained. What...

I registered a complaint on 06 Apr 15 regarding problem with the RO+UV purifier, the complaint no.being 91625559. I have been calling the Aqua sure helpline number consecutively from the day I lodged the complaint.The response is that they will be sending someone to look into the matter but till date nobody has showed up. Being a defence establishment with rigorous day-to-day jobs, we are facing difficulties due to insufficient supply of...

The water purifier was bought on17/03/15 receipt no :143 no - 010382, till now it is not installed.As we are working people .When we call them for follow up our calls are diverted for many persons start from manager level, team lead, technician and so on.Even after repeated instruction asking not to report during working hours(8 A.M - 4 P.M), they a make a point to do so just to record customer not available. When we call them to attendend...

Hi I am Raghavendra Kumar PGV and booked a Eureka Forbes Aquaguard Magna Order # [protected], through a sales person Mohan Kumar Mobile# [protected] on 4.4.2015. My mobile no [protected] and email id is raghavendra.[protected]@gmail.com. He said that the product will be delivered by Tuesday 7th April 2015 and took an amount of Rs.17990/-, the amount online for the same product is Rs.17490/-. No details of additional Rs. 500/-. I did not...

I had raised a re-installation request on 28-Mar. SR #91565187. Nobody called or attended after that. Called twice later and complained, but executives only gave false hopes. Raised a complaint in website. SR #[protected]. This also is not attended yet Customer care gave a Branch manager no. Ms.Sudha Raj and the no. is not reachable or no response. This shows their very poor service and no value to customers. My request to any new buyers...

I have never seen such a ridiculos service as of Eureka Forbes. They take the service request and never send anyone. Keep calling the customer center, many a times none pick the call and you get a message all customer service executives are busy. i am due for a filter change more than 4 months but these irresponsible guys do not turn up. Wureka has pathetic service! NEVER BUY IT!...

Hi, We had ordered for eureka forbes water purifier, one of your representatives had come home and accepted the complete payment for the product promising delivery of it in 3 business days(order number:[protected].It has been 12 days since and i have not received the product .Each time i call i hear some or the other excuse but have not got the product delivered home. We have registered two complaints with your customer care center and...

Hi, I live in Choithram Hospital campus, Manik baug road, Indore. My water filter is Forbes Aquaflo Designa, purchased in Pune in the year 2006/7. Its filter candle was last changed in July'14. It is to be replaced after 6 months. I have been calling Mr. Ram kunwar, local, Eureka Forbes, service in charge. He promised to come many times but never turned up. Some weeks ago, I got a call from the company. I told this matter to them. They...

I would like to inform you, you & your team only interested into sale your product instead provide services. after many calls, reminders your executive Ramesh Jaiswar has no time to provide demo for vaccum cleaner yet. he is making excuses only to not to provide services to his customers. he has commited me many times to reach my place for demo service but did not reached yet. I purchased 2 products from him on 12th Dec 2014 without...

I have first complained about not proper functioning of my Purifier ( Enhance RO) on 28.03.2015 through customer care then repeated calls & also Through SMS but till date not attended by any one. Complaint nos. [protected], [protected], [protected], [protected], [protected] Jitendra Kr. Gupta...

I bought Aquaguard Compact a year back (technically it was forced on us as their representative begged, cried and did everything to sell that product). As promised there was supposed to be a free servicing and change of filter within a year, which never happened. Now finally when I succeeded to reach out to them they are saying that I will have to pay for it. The best was their technician (Pramod Mandavade - [protected])who very...

Sir, I wish to bring to your notice as a last recourse after making frantic efforts in reaching the concerned in the subject regard. It may be observed that the request bearing # [protected] has been made on[protected] and to anyone’s dismay, it has not been resolved till now. The Hyderabad telephone[protected] of Eureka Forbes is continuously out of reach and even the corporate office number of[protected] does not respond to the...

I have placed many complaints so far through your phone number but I disgusted, disheartened and annoyed with your brand and service. This is not only because there's no response from your service end but also your product needs some check as it faults n number of times. I am very honest your brand has dissatisfied me thoroughly and also your service executive are pathetic. I am very sorry to say if you people want good publicity then please...

I had booked a complaint in the first week of Mar 2015 regarding my aqua guard classic water purifier not switching on with Karwar office Tel:[protected]. After a week on rep Mr. Sai Kiran visited and told me that a fuse had gone and immediately replaced the fuse. After replacing the fuse and immediately on switching ON, the PCB just burnt due to short circuit right in front of me. The rep immediately stated that there was a fault in the...

I had purchased Aquaguard in Dec 8, 2014. It got repaired on 24th Dec. I have chased for service and found the fault on 8th Dec where UV lamp got failure. I was replaced and again it got failure. Two times it was replaced and now PCP part was not working. Meanwhile, while servicing the body got cracked. I was not happy with the service and the product provided. UV lamp was failed two times and now PCP was also failed. While servicing, one...

Again, after changing filter on November 11, 2014, since then no one has come to my house for servicing of Aquaguard Enhance RO+UV Water purifier. Please send someone for servicing and checking the water quality as soon as possible. The guy promised 4 free services while changing the filter. My neighbours have Kent Purifier, they are receiving free 4 service per year regularly as promised, than why Eureka Forbes is doing this. I feel...