Eureka Forbes Complaints & Reviews

We have bought Auqa Sure Nano RO Water Purifier in Online Dated. 20/10/14. But We didnt get the purity of Water till now & Not even used the product. We have complainted through Customer care for several times. A Person from you side came and told problem in membarine and it will be changed under warrenty. But then onwards no response from the Aqua Guard. Finally I have decided to suggest to dont buy these Eureka Forbes any products because...

THIS IS TO BRING TO YOUR KIND NOTICE THAT I, DR GURMEET SINGH CHABBRA, AT PRESENT RESIDENT OF FARIDABAD, HARYANA, HAD BOUGHT AIR PURIFIER AMCOR AIR PROCESSOR 2000, SLNO[protected]B CODE-10151), PRODUCT CODE112, MONTH /YEAR 03/03. WE HAVE BEEN REPEATEDLY COMPLAINING FOR ALL FILTERS AT LOCAL AND HELPLINE NUMBERS BUT NEVER GOT ATTENTION. PLEASE LET US KNOW IF ANY THING CAN BE DONE OR NOT. I EXPECT A POSITIVE ANSWER FROM A WORLD KNOWN COMPANY...

I had purchased Aqua Guard RO+UV on 28 Feb 2015 (customer id: [protected], transaction no. 33953 ). I proceeded for cancellation since they could not deliver on time. After multiple interactions with different customer executives for cancellation both on email and telephone, they have not proceeded on this. Neither they are confirming if they have cancelled the product nor giving a reference no. for this grievance. The cancellation was request...

I am calling eureka forbes costomer care since 19th March and registered my complain 5 times with service request no 80738856, 80914301, 71968639 But till date no one turned to me for service, not even a single call i have received regarding my complain. I dont know what to do as the customer service team on phone are mindless and ask again and again the same questions and they are not able to communicate properly. This is the situation...

sir, i have purchased eureka forbes water purifier duing the year 2014 in the month of april but regret to say that nobody has attended for 2 nd serivice however one phone call received you have to change the water filter sir and get it maintenance contract hence you verify we have purchaed on 29 th April 2014 let they finish 2 nd service and then we think what to do or not to do please instruct your people do the necessary thing and...

This is to notify that I have purchased an Aquaguard Magna product on 26th of March, 2015. But the product has yet not delivered. Your representative is not picking up the phone and no one is able to give me the exact delivery date. I am fully frustrated with your service. Please do some needful. Otherwise I will complain in consumer forum. Customer ID-[protected] Ph No-[protected]...

At the time of purchasing the Aquaguard product their Executive told me that if I purchase the product online I will get Aquaguard On the Go worth Rs. 595/- free. Then I purchased Acquaguard product online on 27th Sept 2014 about 6 months passed and still Aquaguard On the Go bottle not received to me I contacted executive many times but no luck. I wrote 3 mails to [protected]@eurekaforbes.com, esther.[protected]@eurekaforbes.com and rajesh.[protected]@eurekaforbes.com...

Dear Sir / Madam, I have complained about service AMC of purifier (product Booster) at my home. I have three year contract till 05.10.2016. Have called them on Friday 27.05.2015 for service and got complaint no.80873704 and then after calling every day but getting only assurance no service being done. Have also done complaint online vide complaint no.80873900 but still no response....

i have a water purifier for which the AMC was made for the period b/n dec 2012 to dec 2015.as per the agreement every 6 months filter cleaning to be made and every year carbon and filter will have to be changed.the last change of these filters were made on 18/01/2014, that too after several follow ups.this time again when i contacted your karkala local dealer mr.roshan d'mello ([protected]) he expressed his unwilling ness to do so citing the...

I have purchased a new Aquaguard reviva 8L from Amazon...before purchasing the product the customer care told me that the installation will be free and you will be charged for stand only. I have than lodged a service request [protected] for installation than the guy told me that the installation will not be free. I have recorded both the calls and would like to know the way I can take this forward. Really dissatisfied with the way these company...

Had purchased a aqua guard around 4 years back and the last time I got a service contract for 3 years. Now the concerned person has left the company and no one is responding to my calls for the last month. I was in constant contact with the service provider of my area but of no use. My contact no is [protected]....

We have purchased a spy camara o[censored]reka Fobes last year and now it is not working properly now when we have done complain for this in the company the executive are delaying the work and they are not responding to us .Right now it is under warrenty period also, on april 5 its warrenty will be over after that thay will be having a reason of charging extra money from ous. We want to take a strick action against them and to replace our spy camara....

We had purchased Eureka Forbes Water Purifier - ENHANCE RO + UV model last year in January/ February 2014. The model was suggested by one Mr. Washim and Abhaya of your company after prolonged technical discussions. Now that we have completed one year, based on the recommendations from your office, we have entered into Annual Maintenance Contract (AMC) on 24th March 2015. The technician have changed the filters and candles last week...

I have bought my product (Aqua guard Magna) via online and its delivered on 27th March. I tried accessing the online portal for requesting for installation but it displays me an error message as "Please enter valid customer id". My Customer id is [protected]. I have called the customer care and raised a request 28th March. They told with in 24 hours a person will come for installation but no one has come. Today(29th March) again called and...

Customer ID is [protected] My transaction id is[protected] On Mar 24, 2015 Online i placed order at http://www.eurekaforbes.com/ for AQUAGUARD ENHANCE GREEN RO and the payment was successful But till date i didn't get any recent update from their end for the time of delivery. Because they supposed to deliver the item on 29th March 2015. I don't want anymore item from them because they have taken my money and not delivering the item...

Eureka forbes customer care service is not responsive. I dialed their number twice[protected] . Both times the automated voices asked me to dial some number to talk to customer care executive and both time they kept me on hold for a while then automatically rejected my call. I have been charged for these calls as Eureka forbes have no tollfree number. i have internet so i applied online finally. but what about those who don;t have internet...

I had purchased one aqua guard and Eureka XForce machile to clean my home in the month of January 2015. After telling a lot of times not to put my check on or before 2nd February 2015, they put both my checks before 30th January 2015. We had to arrange money by lending from outside as we had to give rent and car loan. Secondly, my new Aqua Guard needed a minimum repair of 10-15 times as the machine was defective. I made calls after calls...

I, Vikram Rajoria, am holding Aquaguard NOVA and under AMC wef 04 Sep, 2013 to 03.Sep.16 vide contact Receipt No.[protected], My mechine is due for service but no body reported for serving. All contact nos noted from various source are not working not attending inspite of reporting the matter through internet. Kindly look into the matter and get my machine service immediately to avoid unhygienic of drinking water. My home address is as...

Hello, I am Atish Ajgekar. I am from Kurla (East), Mumbai. I purchased Aquaguard Prime UV+UF water purifier in October, 2014. I had filed a complaint about the WORST service by Aquaguard in October, 2014. This is my second WORST service experience. On 25th March, 2015, a person came to my house from Aquaguard. His name is Manjunath ([protected]). He said that the free service checkup is done after 6 months of purchase. I am surprised...

With my hard earned money, I bought a Trendy Steel Vacuum cleaner few months back. It is still in warranty. I used it twice but now the suction power is less. I complained to the helpline and a person Harish checked and told that the hose pipe needs to be changed. After that since 2 months, every time I call him, he says that the hose pipe has not yet come.I am tired of calling up the helpline again and again and complaining. I can't even...