Eureka Forbes Complaints & Reviews

I purchased Aqua guard Green RO on[protected] from PUNE. MAHARASHTRA. I was told that I will be getting 3 servicing in first year under warranty. The machine was serviced only once ie on[protected]. No service was given after that till date. Complaint was registered on Toll free number . No.is [protected] . I was told the Agency was shifted from one person to another.Is it my fault ? . The company doesn't bother for its customers....

Customer Care Department, Eureka Forbes Limited, B1/B2, 701, 7th Floor, Marathon Innova, Marathon – NextGen, Off Ganpatrao Kadam Marg, Lower Parel, Mumbai- 400 013 Dear Sir, Since 27th Nov. 2014 our R.O., which we purchased in the M/O August 2014, stopped working. We lodged our complaint through mail on 01 Dec. 2014, but till the date no solution is offered to resolve the issue. Being one of the repudiated R.O. manufacturers...

Dear Sir/Madam, We bought the product two weeks ago but nobody is bothered to come here and install the product after informing two to three times. Such a bad service they are providing to customers. I heard that this is a good company but witnessing all this i think this is a very third class company providing third class service. company is not bothered about customers what they are going through really bad impression. I have to put...

To Coordinator Jago Grahak Jago Subject: Complain about Eureka Forbes Make Water Storage Purifier (Aqua Sure) Dear Sir, I have purchased 1no. Water storage purifier from Canteen Stores Department- Armed Forces And installed on 27/10/2009 at my residence NP-2/47, Ballygunge Maidan Camp, Kolkata on 01 Jan 2015. I am facing the problem from day one as water is not filtering properly and when i saw the filter, it is broken in parts....

Loud sound is coming after filling just 1liter water bottlel(while waster is running into tank ) Please rectify this as it is disturbing small children and old people like us. Attend to this immediately Customer ID. [protected] DcNo.2513454...

Dear Sir, I'm a scientist working under Dept of Atomic Energy Govt Of India.Presently I'm stationed at Heavy Water Plant, Tuticorin. I purchased two itemssuch as Water purifier & Vacuum cleaner from Mr C Saravanan the sales representative of Eureka forbes Tuticorin/Tirunelveli. I'm happy to convey that both the Items are working well. But as the prefilter of water purifier purchased on 08.07.2014 has not been cleaned since...

WILL SOME COMPANY HELP ME GET THE DUST-BAG REFILL FOR MY EUREKA '' TRENDY STEEL VACUUM CLEANER. MY BAG GOT TORN ONE YEAR AGO. THE VACUUM CLEANER IS LYING IN AN UNUSABLE CONDITION. IAM FED UP SEARCHING FOR THE BAG. CALLING EUREKA FORBES HAS PUT ME IN A BIG LOOP. IT IS EASIER TO PURCHASE AN ADULT DIAPER BAG OR A LARGE SIZED UNDERWEAR. IT IS A DIFFERENT MATTER WHEN IT COMES TO BUYING A DUST-BAG REFILL. PUBLIC IS WARNED TO HUNDRED TIMES...

I HAVE PURCHASED EUROCLEAN WET & DRY VACCUM CLEANER MODEL ON 06/02/2015 ORDER NO[protected] FROM KALYAN BRANCH. FROM DAY ONE THE PRODUCT ENCOUNTERD PROBLEMS AND 3 TIMES SERVICE PERSON VISITED FOR SAME ISSUE & FOUND CODE VINDING PARTS TO BE REPLACED AFTER SO MANY FOLLOWUPS BUT NO UPDATE FROM SALES & TECHNICAL TEAM 35 DAYS LEFT TILL I HAVE NOT RECEIVED REPLACEMENT & TOTALLY UPSET WITH PATHETIC SERVICE OF EUREKA FORCE . MY EARNEST...

e lodged complaint for our RO on 09th March'2015 but nobody has turned up since so far inspite of several phones to yr local person mohd Ali. He made several false promises but nobody turned up till now. We took two years annual maintenance last year. Kindly look into it, as it's very bad... Thx Vandana Jain 15/16, Amrit Nagar, Bedla Road, Near siphon, Udaipur - 313011. +91 [protected]...

I have been using Inova for past 7 years. Every time we have to remind the service person to carry out the timely maintenance of the equipment. The services of the company has really deteriorated. In 2013 and 2014 i had to speak to a No of dealers and literraly get after them. My AMC ccontract receipt No 24161410 for 3 years started on 4 October 2014. Now i will have to get after the comany representative for maintenance! regards Jaswant...

A big disappointment from eureka forbes.on 24/01/2015 a sales manager Named vijay bhardwaj, branch: jabalpur (M.P) who does door to door service, visited out home & began telling us about the aquaguard enhance green RO. on day 1 he was coaxing us to exchange our old aquaguard & buy this new model.we told him that we need time to think over this but he was adamant on selling the model of which we had no clue.he immediately handed us...

I bought air purifier from Eureka Forbes on 15 February 2015 and from day one it is not working. tried contacting the sales person but he did not attend calls. On 21st Feb2015 I called the customer care and lodged a formal complaint no. 80376462 dated 21st Feb 2015. Since then many calls from my side evoked no response. I feel cheated. Please help....

The so called Eureka forbes is ultimately a big 0 in customer service. I have purchased a top end RO+UV only before a month, there was some leakage in the line, we have called their customer service, we have mailed them, but this is of no use, nobody has turned up yet. My earnest suggestion is pls do not engage in buying products from this company. My name is Ashwanth [protected]...

Hi. This is with regard to the complaint registered 5 days back with the reference number[protected]. This is with regard to some repair work in the device and rhere has been no satisfactory response from the company on this complaint. Please take it on priority....

Executive named "Vishal" from 'pure water solutions' having contract on company basis abused me on phone and told"jahan margi complaint kar de" and hang up the phone. Kindly resolve my complaint. and kindly cancel such person contract with company. I have already filed a complaint on company customer care then only his executive came and problem was not resolved. again i called up then he started abusing. Kindly help to resolve as my r o...

I purchased a air purifier DETOX from Eureka Forbes on 15 Feb2015. From the very first day, the machine is not working. I tried contacting their sales person but no one answered the phone. Thereafter I lodged a complaint with their customer service no.80376462 dated 21/02/2015. I have sent another complaint on their web site also but NO RESPONSE so far. I again contacted twice their customer service but despite promise o[censored]rgent action, there...

Bought a water purifier (model - Crystal) from Vasanth & Co, Tirunelveli on 16.01.2015. The purifier was installed on 19.01.2015. The engineer who cam for the installation could not make the product work. He called his superiors for help, who guided him on the call, end of which the purifier started dispensing water. However, the water dispensed by the machine emitted a plastic smell. A complaint in respect of the same was made...

We are using Eureka Forbes Filter, we faced a problem & Raised a request. From Suchitra circle - PIN 500055, technicican Mr. Jagannath Came & he cleaned the filter & asked to install a pre-filter, we agreed for that, they changed 1000/- for that. But after all these issue was not resolved then started calling him, nextday he was back & said internal filetrs are gone. We paid 1000/- & he replaced. But still we had the...

This is Senthilkumar, bought AquaSure Xpert 4 months back in Bangalore. Since bought, always getting some other issues and used to call contact centre. Again, around 12 days back, machine is showing “Fault C” and not working. One person named Mr Lingraj attended the issue and told that he would solve the issue within 24hrs. After that around 4 to 5 complaints I gave through web, SMS and via contact center. Nobody has come so far. Really...

my aquaguard is lying dead for last 5 days and im continously following it up with customer care everyday. but nobody in eureka is bothered. these guys come very easily when AMC renewal is required. but when it comes to service, they disappear. I WILL SUE EUREKA FOR THIS HARASSMENT....