Eureka Forbes Complaints & Reviews

I have purchased aqua guard compact purifier on 2 Feb 2015 online, Till now that product is not installed, At the time of purchasing these sales executive lied to me that they will install that product within two days. And when I call to customer care they also lies within two days we will install it, and when I ask for complaint number they are not giving any....

Hi I am Amit Chugh, resident of Flat No. 1203, Tower 14A, Orchid Petals, Sohna Road, Sector 49 – Gurgaon. I have purchased RO from your esteemed Company and not to mince with my words, I am terribly disappointed with your sales and after sales service. To explain my agony, I would like to give you a background of Sale and Installation first…. Sale I got to know of a sales executive [Naresh [protected]] through someone...

Dear Team, I had purchased a Enhance RO+UV from your Varanasi Sales Office on 07.11.13 It's found that no doubt your sales representative were efficient enough in satisfying the customer in purchasing the product. Soon after one year as soon as the warranty period got over the product started creating numerous problem. Due to shifting of my place from Varanasi to Pune I was charged installation charges from your Pune technician which...

and so i want refund of one extra year's money he took, or a revised contract that pushes the contract year ahead by one year.

The local customer care arent picking up the phone. This place is
Bhopal, that executive's name is Rajiv Sharma, Contract receipt no.of
2013 to 2015 is 21689449. Contract No. of 2014 to 2016 is 23207430.
Connection is in name of Mrs. Meena Vyas. Address and Phone no:...

I had requested for re installation and service as i shifted my house to Marthahalli. Since then, I have personally followed the matter more than 10 times till date, but customer care executives are daily making excuses and request for one day to solve my problem. They always say that my problem shall be resolved within a day. Technician called and told me that he is not in charge for that area and he has given another number. I called...

Since last fortnight my family facing acute water base health problem (Bronx's, fever, disentry cold cough) On Advise i have check PH /TDS/Hardness Result is beyond imagination / un belivable PH 8.80 TDS 7000 Hard 140. This results are from QC lab of reputed limited company...

Product : Aquaguard Sensa In the month of September 2014 Eureca Forbes changed the main filter. In the month of January 2015 when the service request was lodged, the service person came inspected and again asked to change the main filter (just within four months). This time I carefully observed the filter he pulled out from his bag. There was no seal/packaging to believe that it is brand new. It just looks like the one removed from another...

I purchased Eureka Forbes AquaSure RO+UV on 18th Jan 2015. On 6th Feb I realised that the water faucet is leaking. I raised a complain on 7th Feb 2015 - Request No. 80192036. Its 9 days today and no one has bothered to attend to the request. I have atleast called the Customer Service Centre 12 times and the agent is incapable of handling the request. Also, they do not escalate the call to the manager and say Manager is not available. I am...

complaint dated 12 Febuary 2015, 13 Febuary 2015 and 14 febuary 2015. Registered mobile number:- [protected] of Mr. F C Juneja residence of House no. E-13, MCD Flats, Kamla nagar, Delhi-110007 TILL NOW NO ACTION HAS BEEN TAKEN....

I had requested for candle change and service on 22nd jan 2015.. Since then, I have personally followed the matter more than 15 times till date, but customer care executives are daily making excuses and request for one day to solve my problem. They always say that my problem shall be resolved within a day. . We will arrange a technician. . We are arranging a callback from our senior management. . And blah blah. CComplaint references are...

Hello Sir, this is Prasun Kumar Ganguly from Kolkata and I am lodging this complaint against Eureka Forbes Aquaguard Kolkata service for cheating me and not providing the service under AMC. Sir, I am a very old customer of Aquaguard and I was using Aquaguard Royal and was quite satisfied with the service. On 17th Feb 2014 Sales Executive Sajal Malakar and Marketing in charge Pralay Dutta came to my place and insist me to exchange the Aquaguard...

EXHAUST WATER OF MY PRODUCT (AQUAGUARD GENIUS) HAS BECOME DEAD SLOW AND THE TDS HAS INCREASED DRASTICALLY. THE WATER DISPENSED BY THE PRODUCT IS NOT AT ALL HEALTHY FOR USE. SUBJECT SERVICE REQ. LODGED ON 10/02/2015. THOUGH THE PRODUCT IS UNDER AMC AND MORE THAN 72 HRS PASSED NO RESPONSE FROM CUSTOMER CARE IN RESPECT OF THE COMPLAINT, WHICH INDICATES THE CASUAL ATTITUDE TOWARDS CUSTOMER COMPLAINT....

My name rachakonda kameswararao 86-9-4/2 tilak road rajahmundry andhrapradesh
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I have paid amount for warranty for two years .Inspite of my repeated phone calls
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I had very bad experience with your sales lead, when I Enquired about Eureka water filter ( Enhanced Environment RO). When I Asked for exchange offer of my old Eureka filter and discount, he Started behaving badly and started saying Eureka does not sell stolen Products, and secondly you can buy from second hand products or damaged Products etc.. and all sort of nonsense.. I have 2 products already products form Eureka at home...

I bought this Aquaguard Geneus on 30/11/2014. A person called Raj Anbarasan (id[protected] came and installed it. On 4/2/2015 I called Raj Anbarasan to tell that my RO has stopped working. he promised to come and check in the morning of the next day. he didnot come. I called him a lot of times but he stopped picking my calls. i complained at customer care centre on 5/2/2015 at 3:18 pm with complaint number[protected]. No one turned up for two...

We have a RO based water purifier installed at our home. The Customer code for the same is [protected]. It's registered on the behalf of Namita Rajvanshi here in Ludhiana. My contact number is [protected]. Now the AMC for this expires 10 Feb. or 27 Feb. as I've been told although it's 17 Feb. 2015 on the contract. The problem we are facing is that our filter has been needing servicing continuously for the last 5-6 months as the filter would...

They have a very bad servicing facility. Even after calling them so many times and asking for a service visit, there's no one to help. The machine dose not work for months and still they dont come and repair it even after complaining so many times. I have a 3 years signed contract for regular checking and servicing and for changing filter, even that does not happen on time. No one comes on time from their company and the machine does not...

To, The Managing Director Eureka Forbes Ltd Lower Parel, Mumbai Consumer Name & Address : Mr K K S Srivastava, LIG 73 Indra Nagar Kanpur Your Product installed Aqua Guard UV Classic Sl.No.5614345 Under AMC (P-194) wef 14.07.2014 to 13.07.2015 Complaint :-On late night / early Morning of 29.Jan.2015 we found water filter unit got badly bunred in spite of Power Switched off and same was not operating . Due to fire complete...

To, The Managing Director Eureka Forbes Ltd Lower Parel, Mumbai Consumer Name & Address : Mr K K S Srivastava, LIG 73 Indra Nagar Kanpur Your Product installed Aqua Guard UV Classic Sl.No.5614345 Under AMC (P-194) wef 14.07.2014 to 13.07.2015 On late night / early Morning of 29.Jan.2015 we found unit got badly bunred in spite of Power Switched off and same was not operating . Due to complete burning machine got totally...

I made an order on line for Eureka Forbes Compact Aqua guard Product on 18th Jan 2015, I was assured that my product will be delivered to me within 07 days, I also got mails confirming the receipt of my payment. They provided me with my customer Id, invoice number and transaction reference but till today I have been running from Pillar to the post trying to call all possible contacts of Eureka Forbes and most of them either cannot find or...