Eureka Forbes Complaints & Reviews

Executive named "Vishal" from 'pure water solutions' having contract on company basis abused me on phone and told"jahan margi complaint kar de" and hang up the phone. Kindly resolve my complaint. and kindly cancel such person contract with company. I have already filed a complaint on company customer care then only his executive came and problem was not resolved. again i called up then he started abusing. Kindly help to resolve as my r o...

I purchased a air purifier DETOX from Eureka Forbes on 15 Feb2015. From the very first day, the machine is not working. I tried contacting their sales person but no one answered the phone. Thereafter I lodged a complaint with their customer service no.80376462 dated 21/02/2015. I have sent another complaint on their web site also but NO RESPONSE so far. I again contacted twice their customer service but despite promise o[censored]rgent action, there...

Bought a water purifier (model - Crystal) from Vasanth & Co, Tirunelveli on 16.01.2015. The purifier was installed on 19.01.2015. The engineer who cam for the installation could not make the product work. He called his superiors for help, who guided him on the call, end of which the purifier started dispensing water. However, the water dispensed by the machine emitted a plastic smell. A complaint in respect of the same was made...

We are using Eureka Forbes Filter, we faced a problem & Raised a request. From Suchitra circle - PIN 500055, technicican Mr. Jagannath Came & he cleaned the filter & asked to install a pre-filter, we agreed for that, they changed 1000/- for that. But after all these issue was not resolved then started calling him, nextday he was back & said internal filetrs are gone. We paid 1000/- & he replaced. But still we had the...

This is Senthilkumar, bought AquaSure Xpert 4 months back in Bangalore. Since bought, always getting some other issues and used to call contact centre. Again, around 12 days back, machine is showing “Fault C” and not working. One person named Mr Lingraj attended the issue and told that he would solve the issue within 24hrs. After that around 4 to 5 complaints I gave through web, SMS and via contact center. Nobody has come so far. Really...

my aquaguard is lying dead for last 5 days and im continously following it up with customer care everyday. but nobody in eureka is bothered. these guys come very easily when AMC renewal is required. but when it comes to service, they disappear. I WILL SUE EUREKA FOR THIS HARASSMENT....

my aquaguard sensa was not working since sunday.today morning when i called on [protected] and booked the complaint, i was told that the technician will visit us at5pm.i requested for an early visit around 3pm.after coming back from hospital, i was waiting for the technician.again i called at 5.40pm, they said the technician is in our area n will be coming soon.i waited till 7pm leaving all my work aside.nobody has attended.this is the same...

Our RO-(aquaguard enhance green RO WP) is not working properly it is not filtering the water properly the water tastes normal like tap water we are not getting the real taste of the 'ro water 'which tastes like bisleri . We are complaining since 2 weeks but no action is taken against it . We are very dissapointed from your service .so kindly please take action against it as soon as possible. Customer id- [protected]. Sarika madan 9205...

My name is Harpreet, bought aquagard since three months. Unfortunately I 'll give you payment twice through credit card. I regular calling your executive Mr Ravi & Mr. Jagesh nither they pic my call nor revert me & also very rude. I have lot of iinconvenience. Really very disappointment regarding the behaviors of these two guys. So I request you to sought out this matter ASAP. Hope i'll got revert from your side....

My aquaguard ( model Nova ) is on AMC. Its water flow switch is not working for past 4 months. The local Eureka Forbes mechanic did some temporary adjustment but it's still not working. I was told t It needed replacement which will come from Coimbatore . But it never came and my aquaguardis lying unrepaired. I have also complained by SMS several times at [protected]. The reply giving a complain no comes promptly ( complaint no [protected],...

Still writing so many mails and lodged 5-6 complaints nothing happened. I don't get any service except one call and on missed call. The person told me on phone this require some part change or require senior person visit but nothing happened. till today. 5 months passed. My problem is Water purifier stop working . after some times it start again working. Time is not fixed. It may be 10 minutes to 2 days. Some complaint no and dates...

When I was enquiring about this product, I used to get calls everyday from Eureka Forbes. A guy named Aditya used to call me from Mumbai. Once I got the product, no body called. From last 3 days the product the product is not installed and all the helpline numbers are always busy. I logged a request but still no go. The escalations handled by Miss Anu Kotian ([protected]@eurekaforbes.co.in) does not even respond to the escalations raised. Very...

I have been calling Eureka Forbes for the 7th time today for getting my filter tap fixed, every time I am promised that they will send someone buy noone have turned up yet. This is after paying Rs. 6000 AMC. The filter costs Rs.16000 and we were not told that the service charges will be Rs.5500 annually because thats the cost of the candles/mechanism inside.The tap that comes with a Rs.16000 filter has always been unsteady and wobbly which...

I HAVE PURCHASED AN AQUA GUARD TOTAL SENSA MODEL INTHE YEAR 2008 FROM YOUR CHENNAI ANNA NAGAR BRANCH . EVAR SINCE I PURCHASED THE PRODUCT THE MACHINE ENCOUNTERD MANY PROBLEMS BUT YOUR SERVICE PERSONNEL NEVER ATTENDED TOTHE PROBLEMS IN TIME . NEVER DID THEY ATTENDED TO THE PROBLEM TO MY SATISFACTION. THE MOTOR WAS CHANGED 0N[protected] ON COMPLAINT OF LEAKAGE OF WATER FROM THE BOTTOM . NOW YESTERDAY[[protected]] ASTHE REJECT WATER IS EXCESSIVE,...

I lodged a request to FREE service my Aquasure water filter with "AQUA SHARP SERVICE, BP. CODE: 14812, SEC-3, ROHINI BRANCH"
The technician Pramod while servicing the filter offered to install "Aquaguard Water Filter Cartride" for Rs. 375/- After installing and servicing when asked for the proper bill he misguided by putting the amount on "SERVICE ACTIVITY REPORT" which clearly says "This is not a...

I had called to our local service centre at ahmednagar city for servicing of my Green RO Aquaguard water filter near about 45 days ago, but still there is no any kind of response from them. After that i had called many times to their technician, but every time he is giving some useless reasons and misbehaving. My problem is not solved yet....

I have purchased Aqua Sure product in October 2015, after a week its not working, therefore logged complaints & called many times but till today no one resolve it. Whenever I have called, got the assurance from tell callers team that problem will be resolved by today. Even on yesterday had a same experience that ''Sir, your problem will be resolved by EOD''. But till today nothing is happened. Complaints No. 78661714 Dated –[protected] Compliant No....

Very machine ive ever purchased. Aquaguard is the worst brand ive ever used we also have kent and all the part are easily available.the main thing is that was purchsed top end model of aquaguard geneus. That no one can in the whole district. Now we planned to hire a lawyer and post a complaint to court for this thing.
GURTEJ SINGH BHATIA
happy home, near uco bank, itarsi dist. Hoshangabad
[protected]
Just a single...

I have booked a water purified on 20.02.2015 with your company through one Mr. Virendera Singh Cell No. [protected] and have issued a cheque for an amount of Rs. 10, 490/- for purchase of the product. I was told that the machine will be supplied to me by monday. Thereafter I have been constantly calling him for supply of the product. However, till date I have not received the delivery but only false promises that machine is on the way and...

Hi, i own a aquaguard RO enhance model and is on AMC for the 3rd consecutive year. I rarely call the customer care, but when i do for any issue the service is very poor. Its been 4 days since i registered a complaint, but no one has attended till now. My mobile no. is [protected] and the complaint ref no. is [protected]. I had called 3 times to remind your customer care and all that they do is give me assurance of sending someone at the earliest,...