Eureka Forbes Complaints & Reviews

I have been calling Eureka Forbes for the 7th time today for getting my filter tap fixed, every time I am promised that they will send someone buy noone have turned up yet. This is after paying Rs. 6000 AMC. The filter costs Rs.16000 and we were not told that the service charges will be Rs.5500 annually because thats the cost of the candles/mechanism inside.The tap that comes with a Rs.16000 filter has always been unsteady and wobbly which...

I HAVE PURCHASED AN AQUA GUARD TOTAL SENSA MODEL INTHE YEAR 2008 FROM YOUR CHENNAI ANNA NAGAR BRANCH . EVAR SINCE I PURCHASED THE PRODUCT THE MACHINE ENCOUNTERD MANY PROBLEMS BUT YOUR SERVICE PERSONNEL NEVER ATTENDED TOTHE PROBLEMS IN TIME . NEVER DID THEY ATTENDED TO THE PROBLEM TO MY SATISFACTION. THE MOTOR WAS CHANGED 0N[protected] ON COMPLAINT OF LEAKAGE OF WATER FROM THE BOTTOM . NOW YESTERDAY[[protected]] ASTHE REJECT WATER IS EXCESSIVE,...

I lodged a request to FREE service my Aquasure water filter with "AQUA SHARP SERVICE, BP. CODE: 14812, SEC-3, ROHINI BRANCH"
The technician Pramod while servicing the filter offered to install "Aquaguard Water Filter Cartride" for Rs. 375/- After installing and servicing when asked for the proper bill he misguided by putting the amount on "SERVICE ACTIVITY REPORT" which clearly says "This is not a...

I had called to our local service centre at ahmednagar city for servicing of my Green RO Aquaguard water filter near about 45 days ago, but still there is no any kind of response from them. After that i had called many times to their technician, but every time he is giving some useless reasons and misbehaving. My problem is not solved yet....

I have purchased Aqua Sure product in October 2015, after a week its not working, therefore logged complaints & called many times but till today no one resolve it. Whenever I have called, got the assurance from tell callers team that problem will be resolved by today. Even on yesterday had a same experience that ''Sir, your problem will be resolved by EOD''. But till today nothing is happened. Complaints No. 78661714 Dated –[protected] Compliant No....

Very machine ive ever purchased. Aquaguard is the worst brand ive ever used we also have kent and all the part are easily available.the main thing is that was purchsed top end model of aquaguard geneus. That no one can in the whole district. Now we planned to hire a lawyer and post a complaint to court for this thing.
GURTEJ SINGH BHATIA
happy home, near uco bank, itarsi dist. Hoshangabad
[protected]
Just a single...

I have booked a water purified on 20.02.2015 with your company through one Mr. Virendera Singh Cell No. [protected] and have issued a cheque for an amount of Rs. 10, 490/- for purchase of the product. I was told that the machine will be supplied to me by monday. Thereafter I have been constantly calling him for supply of the product. However, till date I have not received the delivery but only false promises that machine is on the way and...

Hi, i own a aquaguard RO enhance model and is on AMC for the 3rd consecutive year. I rarely call the customer care, but when i do for any issue the service is very poor. Its been 4 days since i registered a complaint, but no one has attended till now. My mobile no. is [protected] and the complaint ref no. is [protected]. I had called 3 times to remind your customer care and all that they do is give me assurance of sending someone at the earliest,...

I have moved to a new location in Bangalore from Garebhavipalya to Electronic City on 22nd Feb 2015. Raised a re installation request (no[protected] for the Aqua Guard Enhance RO+UV model on 23rd Feb 2015. On 24th one service engineer called me and told that he is going to come next day (ie 25th Feb). Ok fine. On 25th I called that engineer and he replied that he is not going to come and he has given a number of a 2nd service engineer. I called...

I had taken AMC for two years from 13.3.13 to 12.3.15 from eureka forbes after paying Rs.2400/- for my water purifier Forbes Designa. But after that only a time your service personnel visited us on 14.1.2014 that to after repeated phone calls. Now the AMC is on the verge of its termination period and for the last one month I have been contacting your service centres here at Calicut but no service is being done. I even complained in your toll...

Dear Sir, I have purchased Aqua guard Compact on 18.02.2015 from Online.my Customer ID is [protected] and my registered mobile no is [protected]. At the time of the sale so many false commitments, sales representative said that your installation will be done within 48 hours of product delivery. My product delivered on the date 21.02.2015 and i have called customer care they said that it will be installed within 48 hours. I have wait...

our AQUAGUARD RO (silver) has stopped refilling since yesterday early morning.we spoke to local eureka forbes personnel who asked us to send sms REQ to a number.we received confirmation of complaint registration as well.
It also seems that our change of address in january( from secunderabad to vizag) has'nt been upgraded in your records.i then called your toll free number and they quoted our present address correctly (although...

Dear sir, this is mohd shoaib khan from delhi i have order one of aqua guard enhence UV in first november 2014 but machine still not delivered at the home address, regarding this i have contected many people in delhi but no one solved the problem and machine was ordered at the ECS basis and first down payment of Rs 1500 has been deduct from my A/C i have requested and contected to eureka forbes karkarduma branch in delhi and gave them a details...

I have purchased aqua guard compact purifier on 13 Feb 2015 online with a transaction id- [protected], Authorization Code- 054571 and Customer ID is [protected] Till now that product has not been delivered, At the time of purchasing sales executive Ravi told me that they will deliver that product within 7 days. And when I call to customer care they also are unable to provide details, and when I ask for complaint number they are not giving...

Dear Eureka Forbes, I am a customer using your water purifier product. ITS ALREADY 7 DAYS AM I OVERHEARD???????????????/ U DON'T VALUE YOUR CUSTOMER...I have an Aquaguard, which I am using it from long time. I have made a complaint on 17th February. [Req No - [protected]]. Nobody attended the request till today. So I called up Area Manager Mr. Siddharth ([protected]), Then after that got call from Radheashyam, said will be coming on...

I have purchased aqua guard compact purifier on one weak Till now that product is not installed, At the time of purchasing these sales executive lied to me that they will install that product within two days.They also lies within two days we will install....

Recently I had a problem with my Aqua Guard water filter RO which was bought before 5 years. I contacted a service executive in Chennai and he shared a mobile number [protected]. This person is Damodharan who worked with Aquaguard before 2 years. He visited my home and replaced all my filters and the taste of the water didn’t change even 10%. On installing the filters there was a leak and he was unable to repair / replace a small...

Respected Sir(s) Greetings from "A" Square Foundation Please be informed that Mr. Srinivas (Mobile No:[protected]) sold UV + RO machine in January'2014 in the name of my wife Ms. Deepa . R (Registered mobile no:[protected]) Following commitments were given by your sales executive at the time of selling the machine: 1. 3 months once they will service the machine for one year (4 times) ( Only 3 Services completed so far) 2. On installation...

I HAVE AN INOVA AQUAGUARD MACHINE WHICH I PURCHASED ABOUT4-5 YEARS AGO. I HAVE THIS UNDER ANNUAL MAINTENANCE CONTRACT. THE SERVICING DONE IS OF EXTREMELY POOR STANDARD. I AM NOT AT ALL HAPPY. THE PEOPLE ARRIVE WITHOUT FIRST CALLING. MY MACHINE HAS FUNGUS GROWING IN THE COMPARTMENT TO BE CLEANED ONLY BY THE COMPANY- PEOPLE. IT HAS STOPPED WORKING NOW- NO WATER GOING IN AT ALL!!! I WOULD DISCOURAGE OTHERS FROM BUYING THIS PRODUCT BECAUSE OF...

Details- Model No: Pro(+) Unit No: 6002507 Dealer Name: Dharani enterprise Order No: 599 Dated: 17/8/12 Issues Faced- 1. From the very first day TDS is 100 2. Within 3 months 2 times filter changed 3. 10th month - malfunctioning of pump reported and was changed only after several request that too after a long time 4. On 12th month external filter was provided, but within next 3 months membrane also changed. And in the span of...