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Eureka Forbes Complaints & Reviews

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Last updated Apr 18, 2024
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Eureka Forbes reviews & complaints page 289

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P
prvkiran
from Chennai, Tamil Nadu
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FORBES TRENDY STEEL SUCTION IS NOT WORKING PROPERLY

Address:Chennai, Tamil Nadu

i have resitered complaint through help line at [protected], on 17/01/2015, but no service person turned up till today. My complaint numbers are 91061476, 91072130, 91076978. I am calling customer service every day but there is no proper action to resolve my issue ie the suction is not working properly. My phone number is [protected] This is the worst experience with any customer service. They are just useless, They just better scrap helpline...
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H
hardiksoni99
from Rasipuram, Tamil Nadu
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new product change and balance amount not refunded

Address:Nagpur, Maharashtra

Hello my in feaame is hardik soni I was brought RO UV model After that this model Not suitable For my flat and after a one week i would be change it to classic model aget told me to balance aMout willbe refunded in few days but amout not get back Teel day .product was brouth on my brother name His name is sameer soni that proDuct puchase on may 2014 mo...
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A
Afrose_Ahmed
from Kolkata, West Bengal
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Negligence of service and no proper address of issue.

Address:Kolkata, West Bengal

I had bought this Aquasure Expert RO+UV Water Purifier in the month of June 2014. Till date it has been fixed on a wall and the product was working fine. Since the tap was leaking, I logged a web ticket on Friday, 16th of January for the issue ([protected]). A person named Sanjay, fixed an appointment for Saturday morning to check the issue and clean the machine too. He came down on Saturday and pulled down the machine to check and said the...
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A
Ashi Pandit
from Mumbai, Maharashtra
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Aquaguard water purified not working

Address:Mumbai City, Maharashtra

Dear Sir I am using the product of Eureka Forbes past 8 years. This product was working with certain issues however till date the complaint were solved and the Machine had not stopped completely. On 15th of Jan 15 the machine stopped working completely, therefore I called the call center on # 39883333. I received a complaint # 79871732. Engineer though visited and informed to change the circuit. Its been 5 days now and I am bouncing between...
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M
mgg
from Chennai, Tamil Nadu
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PURCHASE INVOICE NOT GIVEN

Address:Chennai, Tamil Nadu

Dear Sir We have purchased AQUAGUARD GENEUS RO+UV +UF 1NO 17490/- WATER PURIFICATION it has been nearly 15 days since installed we are yet to receive the bill. We tried reaching the sales executive Baskar - [protected] but there has been no response from him yet for the phone call nor for the mails sent to him. We have sent a mail on 13.01.2015 giving the billing detail address once again in spite of having given at the time of...
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Piyali Saha (Foodlover)
from Kolkata, West Bengal
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Most third class company in india

Address:Kolkata, West Bengal

I purchased new Enhance RO water purifier but from starting day its not working. We called service center they told there is a server up gradation and hence they will need time to send a service man. Every week when we call same thing they mention. Now I am feeling why I purchased this product from fraud company... Most third class product and service also. This company should band... they all are making fool to customer....
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G
gaurav230
from Noida, Uttar Pradesh
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No Response from these guys...Worst people on earth

Address:Mumbai City, Maharashtra

Eureka Forbes...A company of Government Officials... Committed to make your life a BIG HELL Complaint Number : 79844059 I got a defective piece of Aquaguard verve which I got to know about during its installation and I have called 27 times (Yes !! 27) to customer care but they have standard replies 1) We are sorry that you had to wait Sir. 2) Your problem will be resolved within 6 hours 3) We have forwarded your request to our concerned...
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S
Satyen Naik
from Surat, Gujarat
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poor services or faulty machine

Address:Surat, Gujarat

I have purchased water purifier (serial no : [protected]) on 25/02/13. After one year I entered into the Annual Maintenance Contract on 06/05/14 for one year. In last 6 months, the technician has replaced the membrane 2 times and they must have come for cleaning for about 4-5 times. Secondly, after lodging the complain no one attends the complain in time. Day before y'day we have again lodge the complain (No.[protected], up till...
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C
CA Subhransu Sekhar Brahma
from Bhubaneshwar, Odisha
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AMC service not providing timely

Address:Khordha, Odisha

Myself Subhransu Sekhar Brahma reside at plot no - 587/5544/7242, Sameigadia, Chakeisiani, Bhubaneswar- 751010. I was paid the AMC charges on 23.12.2013 for the period 23.12.2013 to 22.12.2016 but tilldate, you have not changed my aquaguard's candel till date after expiry of one year. I have called your local office at Bhubaneswar yesterday for AMC and the office bearer was replying me that the AMC will be done today at 10 AM but no body...
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V
vitta50
from Mangalore, Karnataka
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REPEATED CALLS FROM 0824 3004505

Address:Dakshina Kannada, Karnataka

EVEN AFTER GIVING THE DETAILS O[censored]SING WATER PURIFIER, YOUR OFFICIALS ARE CALLING REPETEDLY FORM[protected] REGARDING WATER PURIFIER, WHICH DISTURBS MY NECESSARY CALLS. HENCE PLEASE INFORM YOUR OFFICIALS NOT MAKE SUCH CALLS REPEATEDLY AFTER GIVING THE DETAILS. PLEASE DO THE NEEDFUL. AND PLEASE DO NOT MISS USE THE CUSTOMER PHONE NO. PROVIDED TO YOU....
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Address:Hoshangabad, Madhya Pradesh

I bought aquaquard genus from cool system hoshangabad m.p pn 23.09.13. It was still not working. The service members visit and checked all. They told me that there is major fault in your aquaguard PCB. I permitted him to order a new pcb and change it. But now there is no one to pick my call.. take action please.. a very bad product from aquaguard.. contact. g.s.bhatia [protected]...
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V
vikrant87
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Making fool since last five days after collection the amount

Address:Bangalore, Karnataka

This big fraud Eureka Forbes sent more than 10 people in our locality to sell their product. My bad luck, i met one of the and as i was looking for a water purifier, i had given them my number. They called one day before the appointment date and their sales representative came with a brochure and suggested me buy one product. He showed me one fake bill as wee that other person has also ordered one.then i sad that i need some time to think...
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H
Haneefa Rawther
from Perumbavoor, Kerala
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No proper Maintenance

I am a customer of Eureka Forbes U V water purifier. The machine was not working properly, since after your technician attended from Muvattupuzha, some body came from Ernakulam and got repaired. After that the water flow to the machine is not being cut off when become the tank full and it overflows and spilling around. I put complaints to your person concerned. But my calls are become futile nobody attended my machine after a lapse of three...
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J
Jayaraj Karthikeyan
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Faulty Aquaguard machine

Address:Chennai, Tamil Nadu

Case Details about my Faulty machine On 6th September 2013, I purchased a‘Aquaguard Enhance’ water purifier from your store for Rs: 15, 490/ and the same was installed on 13th September 2013- . The order number of this purchase is[protected] and the customer id is [protected]. We used the machine for the first three months with no problem. After that the machine has stopped working. The faulty machine was first serviced on 13th...
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samir Kumar Bandyopadhyay
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaviour by your authorized representative name Mr. Chiranjit

Address:Kolkata, West Bengal

I already lodged a complaint to your kolkata office vide docket no.79836841 on 12.01.2015 .I got insulted by your authorized representative named Mr. Chiranjit because he misbehaved with me. I purchased Aquasure model --Crysta type on 01.0202014 but i remain on leave on 12.01.2015 to execute AMC for 3 years amounting to Rs4080/-. with your company. But unfortunately i could not execute AMC to-day on account of misbehaviour by your authorized...
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G
GuptaApurv
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Water Purifier Malfunctioning

Address:Raigad, Maharashtra

My self Apurv Gupta Customer ID - [protected] using Aqua Guard RO+UV

Facing problem with your Product & customer care Number one start automatically at any time and you customer care number never be attended always busy. I purchase Aqua Guard Enhance RO+UV which upper limit cut as the tank gets full, but within few days i found even we are not using the water in between it automatically gets starts and after few second...
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L
Lohit V
from Mumbai, Maharashtra
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wrost service received from aquad guard branch manager

Address:Bangalore, Karnataka

This is lohit.v.bidari and i have ordered aqua guard water purifier (model#GENIUS). I have booked on 4/1/2015(sunday) receipt#237 / 068632. Till date product has been not delivered. Attached receipt fyi. Finally i want cancell this order because im not getting correct response even from branch manager also. his name is somshekar...think that for installation taking lot of day then what abt service.. really i can't imagine. So Im...
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V
vishalsaraika
from Ranchi, Jharkhand
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dump Stocks complaint

Address:Ranchi, Jharkhand

Sir/mam, This is to inform you that we are the franchisee of Eureka forbes from the year 2012 of Ranchi, Jharkhand named as Vishal Markeing. We want to tell you that we have the stocks of around 2 lakh with us whose details are 12 pcs of CLASSIC, 9 pcs of PRIDE, 3pcs of NEO, 2pcs EUROSTAR, 1pcs ENHANCE RO which is totally dump with us and the ranchi head office is not trying to liquidate it at any cost, they are not listening to us at...
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D
DineshPandit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AMC Signed but no Service Being Provided

I have signed up a AMC more than one month ago for INR 8, 000/- with the agreement that the filter will be replaced immediately after the AMC is signed. Since last 1 month there is no response or no person from Eureka is replacing the Filter. I am calling continuously to their service agents but I get FALSE promises that it will be replaced in next 3-4 days. This just goes on and on. I even called up Eureka Service Centre office on Saturday...
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Sivakumar GSK
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement of filters in Aquaguard water purifier

Address:Tiruchirappalli, Tamil Nadu

Dear sir/madam, here I add my contact details. My complaint ID:987172. D.Sivakumar, No.17/A., ACS nagar, Vasan nagar 7th cross east, Vayalur road, Trichly, Tamilnadu-620102. cell:[protected]...
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