Eureka Forbes Complaints &amp; Reviews

Address: Kolkata, West Bengal

I had purchased one aqua guard and Eureka XForce machile to clean my home in the month of January 2015. After telling a lot of times not to put my check on or before 2nd February 2015, they put both my checks before 30th January 2015. We had to arrange money by lending from outside as we had to give rent and car loan. Secondly, my new Aqua Guard needed a minimum repair of 10-15 times as the machine was defective. I made calls after calls...

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Address: Pune, Maharashtra

I, Vikram Rajoria, am holding Aquaguard NOVA and under AMC wef 04 Sep, 2013 to 03.Sep.16 vide contact Receipt No.[protected], My mechine is due for service but no body reported for serving. All contact nos noted from various source are not working not attending inspite of reporting the matter through internet. Kindly look into the matter and get my machine service immediately to avoid unhygienic of drinking water. My home address is as...

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Address: Mumbai City, Maharashtra

Hello, I am Atish Ajgekar. I am from Kurla (East), Mumbai. I purchased Aquaguard Prime UV+UF water purifier in October, 2014. I had filed a complaint about the WORST service by Aquaguard in October, 2014. This is my second WORST service experience. On 25th March, 2015, a person came to my house from Aquaguard. His name is Manjunath ([protected]). He said that the free service checkup is done after 6 months of purchase. I am surprised...

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Address: Bangalore, Karnataka

With my hard earned money, I bought a Trendy Steel Vacuum cleaner few months back. It is still in warranty. I used it twice but now the suction power is less. I complained to the helpline and a person Harish checked and told that the hose pipe needs to be changed. After that since 2 months, every time I call him, he says that the hose pipe has not yet come.I am tired of calling up the helpline again and again and complaining. I can't even...

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Address: Amritsar, Punjab

sir, i have AMC contract period from 26/03/2014 to 25/03/2016 but the owner money kalia service centre amritsar punjab has not provided me any service and candle of my water purifier till today. on contact she refuse to provide me the same. which is cheating and fraud with the consumer. please help me. my contract no is[protected]...

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Address: North Goa, Goa

My Aqua Guard has to be serviced but when we call the Porvorim(Goa) office they dont pick up the phone. If they pick up the phone they will only give some mobile nos. of technicians who don't pick up the phones. After repeated calls they only assure us that they will come in the evening which never happens. This seems to be the speciality of Eureka forbes. In my locality I had recommended at least 5 nos. Aqua Guards because we were assured...

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Address: Muzaffarpur, Bihar

▼ Hide quoted text [protected] Forwarded message[protected] From: "abhay kumar" <[protected]@gmail.com> Date: Mar 26, 2015 5:52 PM Subject: Complain To: <[protected]@eurekaforbes.com> Cc: Dear eureka team I have facing problem again and again I have talk with your local team in muzaffarpur Bihar many times but no one give me proper solution before two months your local service provider ishika service no give me proper...

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Address: New Delhi, Delhi

Dear Sir, I purchased an aqua guard RO - Reviva for 14, 000/- from you, for my own use at my residence at Flat No.10, Plot No.45, Kailash Appartment, I.P.Extension, New Delhi 110092, by calling at your Bombay office. The payment was collected by Mr. Pandey (Mob. No. [protected]) who called himself that he was Sr. Manager of the company, of this locality. I made the payment through Credit card. During he sale, he delivered the RO,...

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Address: Mumbai City, Maharashtra

Hi, I bought a eureka Forbes aqua sure UV Prime filter in October 2014. From the month of November it started giving bad smell in water. I complained many times, they service many times but till date it is not resolved. Due to that my family suffering from gastric problem. On insisting they given a lab test that there filter is ok but still that bad smell is coming. Now when I asked for replacement then the area manger is saying that...

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Address: Chennai, Tamil Nadu

Earlier i had an issue with product deliverance. Finally I had received the product after one month.. Now after receiving the product the purified water's TDS level is more than 300.. Service person came home & checked the device, this device's maximum capacity seems to be this for my area. But this wasn't told by Mr.Punithan (Emp Code: 9029736).. Also i enquired about the AMC charges for the device. He bluffed saying that it wont...

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Address: Washim, Maharashtra

Dear sir, I am using Aquaguard Reviva RO water purifieri n between there was pump problem And my machine is in off condition from September 2014 and have Five complaint numbers are 78136135/78252116/78287939/78477911/80677256/80759804 and first complaint under Warranty but today my machine in paid but my complaint from 12/September/2014 is not resolving so Sir, please resolve my problem under Warranty. Thanks & Regards, [protected]...

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Address: Bangalore, Karnataka

Got cheated by Sales Person named Shiva(Ph. [protected]). He said its the best product, AQUAGUARD MAGNA HD RO+UV WATER PURIFIER and launched into market 2 yrs back, but from the service person we came to know it was launched 2 months back. It started with water leakage immediately after installation, now it is water never gets filled in the tank. After repetitive complaints that there is no water coming. Rather for half litre of water it...

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Address: Ernakulam, Kerala

I lodged complain/ service request no. [protected] dated 09.03.2015 but till date no one attended. My customer ID [protected]. I had contacted several times to the phone no. 39883333 but did not get any suitable reply. I cannot understand what is the problem. Eureka Forbes is harassing me last 15 days. It is not expected from Eureka Forbes.SHAME for your service. SHAME, SHAME....

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Address: Pune, Maharashtra

23rd March, 2015 To, The Chairman, Eureka Forbes Subject : Complaint for non service of aqua guard machines. Customer Code : [protected] & [protected] Dear Sir/Madam, This is with regard to services which were supposed to be rendered to us according to the contracts but were not given. In spite o[censored]s having a three year service contract for Costumer Code No. [protected], which ended on 31st August, 2011, for the one & half...

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Address: Bangalore, Karnataka

Dear Service provider: We had contacted Eureka through[protected] for aquaguard. After two days of contact the sales team sent a guy named Naik emp code: 9055202 to residence . We paid in full for the product through Credit card. Voucher number: 054653. He gave his contact number as: [protected]. Now the product has not been delivered. His number says "it does not exisist". Eureka Forbes cheated us. The customer care was very rude...

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Address: Chennai, Tamil Nadu

I have bought a Nano Pure 11 stage purification with 3 stage production on 7th April 2013. It was not even worked for 5 months where as the first complaint given to the customer care on 26th August, 2013 and the complaint number for the same given to me is 27639. They have sent so many engineers for servicing it and so many spares were changed and even after it is not working. There are nearabout 4 to 5 service person had visited my...

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Address: Pune, Maharashtra

Complaint lodged telephonically vide no. 80749784 dated 20.3.2015 with Eureka Forbes for Aqua Guard R/O. No response yet. Water dropping continues from unit serial no. 11864 of R/O. Customer code [protected]. Eureka Forbes is good in offers/promises for maintenance but worse in keeping the contract promises. O. Prasad I 403, Laburnum Park Magarpatta city, Pune 411013. Mob [protected]...

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3 Comments

Address: Pune, Maharashtra

Dear Sir/ Madam, I have Aquaguard i-nova water purifier at my home which is under AMC. It's on-off switch Button which is on front panel of machine has become loose and not working properly. Once water was not coming from purifier even after starting Aquaguard. Technician from Eureca Forbes had come in the month of January. He temporarily fixed button using cello tape. He told me that threads for fitting switch button sub-assembly on front...

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Address: Hyderabad, Andhra Pradesh

Dear Sir, Kindly tell me the acceptable level of TDS level range minimum and maximum for Eureka Forbes Water filter of RO+UV model. What is the problem if it goes below minimum and if it goes above the maximum level. No body clarifies in your company. Whether they don't know or they try to avoid. Being a company you cannot avoid the me the customer. I want the clear cut answer from your end. Being the Eureka forbes filter customer,...

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