Eureka Forbes Complaints & Reviews

Dear sir, I would like to bring to your notice that I purchased the unit and it was installed sucessufully my unit number is [protected] and IS-14724 CM/l 9586004 UV water purifier And when we call they just say tomorrow the technician will come but till today no one attend the unit to change filter and inspect sir i am very disappoint with the service please help me to solve my issue i will be very thankful for you favourable...

I am using eureka forbes aquaguard...i pay my yearly servicing charges on time without fail...i have my grace period upto march 2015...but since last 3 months i am facing a servicing problem...i have being keeping on complaining about the same problem but no correct servicing is being rendered...the servicing people are telling that they have to change the tranformer but they are not doing that...it has been 3 months since then and i got...

My Aqua Guard is out of order since Dec 9 2014. I lodged a complaint with the Customer Care on Dec 10 2014 and the complaint number was - [protected]. No response. Second complaint was lodged on Dec 18 2014 and the complaint number was[protected] and I was given full assurance that it would be given top priority. No response. Third complaint was lodged today Dec 20 2014 and the complaint number was [protected]. Again the Customer Care executive...

Iam venkat already i launched complaint with you. now eurekha forbes had sent my cheque for clearance even after i given the notice of order cancellation and notice on stop payment to bank as well as to eurekha team bangalore, due to poor response from the team people also without any product except a defective demo product.but they sent cheque and got dishonoured in my account which affected my smooth operation of my account so far without...

Sir; I am Uday Gupta. Resi 38-D Pocket- A, Mayur Vihar Phase 2, DELHI 110091. I purchased Aqua Guard Enhanced UV on recommendation of Your Mr. Prafull Kumar Acharya Sr. Customer Sale Specialist. His code is 9052783 and his contact No is [protected]. I purchase this product on 27/09/2014 and installed on 30/09/2014. I made payment through HDFC Bank cheque No 728562 dated 01/10/2014 against Order No/ receipt[protected]. I have...

Sir I have bought Aquasure Nector RO recently. It dont even last for 6 month & now it down totally. When I try reaching Customer Care, the response is very poor. No support from them at all. Two person came for servicing the product, they made more problem still completely not working. They do not know how to repair the product. There had been so many reminder to Aquasure but nothing happened. This is third month still no resolution....

I had logged request for servicing of my Aqua Guard- Crystal on 16.12.2014. Two service guys come to service my machine. After 2 hours of working on machine, they told me that there some part is broken in machine. We surprise to see that those service persons are not trained enough to handle the machine and had broken my machine. Even after I told them to replace the same because we had taken 3 year service scheme. But to our surprise, they...

I am A.Ananda Soundara Raj from Coimbatore, Tamilnadu. I was worked as an accountant in M/s.EUREKA FORBES LIMITED from Nov 17 2010 to 4th April 2014.In that period a company recovered PF amount from my every month salary. After resignation my company is not respond to refund my PF amount. I sent lot of mail to company. But no response. I don't know my PF number also. Because they are not given the PF number to any Employee. How can I get...

I am having RO- Aqua Expert worth Rs 19573. My Registered Mobile No is [protected]/[protected]. I have been complaining several time (around 4 times in last 6 months) and got repaired many times though it is less than 1 year of Purchase. I think, I got damaged Peace. From last 2 days, my RO Plant is dead. I have registered complaint before 2 days only in your complaint cell (complain no.[protected] but answer comes is ---ok sir, some body will...

I have an annual maintenance contract (Receipt No.[protected]dtd.8.3.2014 for 1 year for my Aquaguard duo waer purifier with Reshma Technologies, Rajahmundry, Franchise of Eureka forbes Ltd.I lodged a compliant on 27.11.2014 as my purifier is not working.they didn't turn positively to my compliant.Inspite of several requests on phone technician came to repair the purifier on 4.12.2014 (i.e.7 days after lodging compliant).they identified that...

Hi, this is Deepu here with my registered cell number [protected]. i purchased aquasure RO water filter on 13-Dec-2014 and called up the toll free number [protected] at 18:27 hrs. they assured me 24 hours timeline for installation and since then i receive calls everyday saying the representative will come today will come tomo. have a lot of respect for Eureka and this act is changing my mindset towards it. let me know when would this issue...

as i have read so many complaints been lodged iam still doing it from my side because ihave also taken amc and paid Rs.4500 /- for three yrs and the service will be done only once in a year. my purifier service was due in last month itself . but till date no one has turned up. inspite of calling to the customer service centre they assuring me about the service but no action . hence forth i vll neither take an amc nor i vll suggest any of...

Dear team, This is to inform you that I have taken a water purifier in year 2009 product name is "Infiniti". 1) I have taken an AMC for it for last 3 years and it gets lapsed in last July month: The service provider has given me only 2 time filter change and they suggested me to that they can provide me the filter even after the duration will complete, once I asked them to do so they denied and told me to renew the AMC and that filter...

i have undergone amc with eureka forbes RO water purifier. as per amc, every three months they have to visit and give servicing to water purifier at free of cost. after may 2014 servicing, nobody turned this side, now 7 months over, inspite repeated service requests, simply they attend the phone and nobody will visit and service. 2. as per amc, every one year they have to replace the cartridge and it was due by october 2014, nobody is...

Dear Eureka, With deep regret would bring to your notice that my friend for life did not even took care for 1 year. I have lodged complain # [protected] dated 08.08.14, which is still not attended. After horrendous follow-up, Several Technician came from Mulund office, but did not turn up after seeing the machine. In-fact one of the technician, removed the original part (some eletronic) & replaced with a faulty one which did not work...

I am Dr. A.Kadirvel and bought Euro clean dry and wet vacuum cleaner ( paid on 11.10.2014 No.067024) from your team leader C.Sugumar (villivakkam branch). We received the product within two days but after lot of pressure they came for demo after one and half month.Still he didn't send the bill and did not sign in the warranty period. We are the customers of Eureka forbes for past 14 years and never experienced such a poor service. Kindly...

MY NAME IS RAVISH KUMAR FROM SECTOR 14 URBAN ESTATE KARNAL[ HARYANA]... DEAR SIR...I HAVE DONE [AMC] FROM M/S C.R ENTERPRISES SHOP NO 28, RED CROSS MARKET KARNAL...AUTH.DIRECT SALE & SERVICE CENTRE OF AQUAGUARD & VACUUM CLEANERS ..KARNAL. DEAR SIR I HAVE DONE AMC OF RS WORTH 1250/- FROM THIS ENTERPRISES..WHEN EVER I FACE A PROBLEM I HAVE TO CALL THEM SOO MANY TIMES..ON TELLING MY PROBLEM WHICH I HAVE BEEN FACING THIS SERVICE CENTRE...

I am using your product of AQUA RIVIVA(PRODUCT OF EUREKA FORBES)and having warranty up to year 2015. I have registered complaint (ref no:[protected])and calling frequently to customer care to send service person but so far no response. Req no: [protected]Customer Id: [protected]PL NOTE THAT : FROM 03.09.14 TO 04.12.14 we have got following service req nos.. but no responsible.. 78026521 78043998 78043998 78734880 79331002...

COMPLAINT AGAINST AQUAFLO Dear Sir, I am approaching you through this mail regarding a complaint of AQUAFLO DX, which I purchased from CSD canteen. My details are as under: 1. Name : Lt Col Rameshwar Gupta 2. Address for Correspondence : 28 A Hanuman temple enclave Opp RTO office, Karkhana Trimulghreey Secunderabad - 500015 3. Mobile No : [protected] 4. Email Id : [protected]@yahoo.in 5. Product purchased :...

I am from Hubli. A Salesman from Eureka Forbes, CTS. No. 4436, Vijaya Building, Vidyanagar, Hubli Came to us and for a about 2 months he repeatedly convinced me to buy a auqaguard. Purifier. We have accepted to buy one and purchased a AQUAGUARD UV ENHANCE making the advance payment. The Salesman's name is Anand P, Cell No. [protected]. Next day one of your serviceman came and installed the equipment. We asked to install the equipment...