Eureka Forbes Complaints & Reviews

Req no [protected] dated 13th oct Req no [protected] dated 22nd oct. No response to the complaint lodged inspite of a 3 year AMC taken which is not updated in your system. My aquaguard I nova was repaired in July this year. The person fitted a so called new PCB. The new parts are not packed just brought loose and replaced. How do we know that the part is new or an old one? When it is the time for renewal of AMC the person will come on time...

Hi Sir, Registered mobile number [protected] I have launched service request on Thursday 23rd Oct 2014. My water purifier have stopped working. I have called call center multiple times. All the times they say defiantly it will happen today and off course they say sorry, I am really not sure how to get the service done here. I am buying water 80 Rs/20 Liter from last four days and also it's tough being family man as bottle can be empty...

I lodge a complain on 25th Oct against my aquagrd machine due to filter change. My complain no is 78751145.As per your AMC rule's I provide Rs 1590 on 26.11.2013 for 1yr which will be valid till 25.11.2014.Your concern person that time told us that the Filer was change in every 6month.That means I will get 2 filter in my AMC period (1yr).Still now i was got only 1 filter on 22.03.2014.After that I will not received any filter. Now your concern...

I have very nice Aquaguard Enhance purchased in August 2013, but the serice is really bad. The sales person who sold me the system told that I am eligible for 3 free service (cleaning of Aquaguard and maintenance) but the scene was different.The guy came only once a year and did the cleaning, plus he didnt said that i have more 2 service left or anything which was promised by the sales person at the time of purchasing. After 1 year, I received...

Eureka Forbes has 0 value for Customer service. They have hired Cheap attitude representative like Shivu and Dilip from #5 Jayachamarjendra Ind. Layout, Yelchenhalli, Uttarahalli Bangalore 560060 . Please don't buy any products from Eureka Forbes representatives they no manners and they don't answer calls for any problem related calls nor they will respond to our calls.. They will pickup calls from unknown thinking it might be a sales...

Hi,
My RO +UV water purifier if not working since almost a month.
I had tried calling the Khare Enterprise Virar to get this repaired since I bought this from there and its in warrenty.
After repeated calls, I didnt get any service.

Then I raised a complaint to Erueka forbes (complaint number :[protected] on 13th october'2014.
Generally it takes 2 days for their attention and ge th problem rectified.br...

a o waterpu yfier 2 yrs bck but very poor service everytime after service probelm only your manager named muruganandham mobile num [protected] and service man praveen [protected] treating people like no respect for people first not at all attending calls they come running behind untill we put AMC we have seen such a worst cheating fraud company if my complaint doesnt bring a change and both those guys shud b punished orelse next day Ill sue...

ur sales & service person Mr. Sudharshan mob. no. [protected] said we can't install ur AQUAGUARD GENUIS at your home bcoz water tank is not able to provide proper pressure to GENUIS so you have to mail customer care n we can arrange pickup service n return ur product n we'll issue full refund to u. so kindly return my money n take ur GENIUS from my home Dear customer, Thank you for shopping with us. We have received the payment.Your...

Such a good company but sorry to say very bad after sale service support. First i followed up for the product for 3-4 days for which i was informed from sales, will be delivered with in 2 days. After having the product, I informed Mr Gaurav (mobile no. [protected]) facing the problem in utility and please arrange for the demo of the product on Sunday (19/10/14) for which he agreed. On follow up since 9 am, had the confirmation for the...

My name is Nagamallaiah M. I have purchased Aquaguard Geneus water purifier on 15 Oct. 2014. The sales person Mr. Saravanan/ Murugesan (+91 [protected]/ [protected]) have promised that the installation would be done by 16th Oct. by evening. However, we have waited until then and contacted them the next morning on 17th Oct. But they've stopped answering calls since then. We waited for another day and now have contacted the customer care....

We bought our RO machine through Eureka Forbes thinking it is the best but we are so disappointed by the service provided by them and regret our decision. Not only have you failed and neglected in complying with your obligation under the contract with me, the attitude of the company in dealing with me has been downright ignorant and disrespectful and caused me grave anguish, inconvenience and hardship. My RO stopped working on the 4th...

On my request for RO+UV water purifier system, your representative in Jorhat, Assam had installed one Aquaguard Enhance water purification system RO+UV bearing unit Sl.No.[protected] in my residence on Dtd.15.10.2014. On Dtd.18.10.2014 in the morning it was found that the water is overflowing from the storage and drain line continuously even when the supply to the unit was put off at night. It seems that the unit is defective and has...

Hello, It is just to inform you that I have done a big mistake purchasing the Eureka Forbes Aquagaurd Enhance water purifier. It looks absolutely fine but I don't know which genius has designed the product . After purifying the water, it goes to storage container where dust can easily enter. That is all done but the services which we get is the most pathetic. I keep calling and get another number to call and get help. They will say...

We paid rs 375 as service charge to Eureka Forbes person last 1 week before now we came to know that he has left the job he has not provided us reciept copy saying he will give along with repair. Now everyone not corporating with us various complain no 78591491 &78655628 launch but no resolvement till now I kindly request not to purchase any eureka forbes products they will show demo in 30mins but when service parts comes it will...

Sir On 06 Oct I placed an online order on EUREKAFORBES website for Aquaguard classic with full payment through ICICI bank credit card but the item didn't delivered. I contact to customer care helpline of EUREKAFORBES to know my order status. But they didn't provide me any tracking details. My order detail is as follows.transaction id is [protected], Authorization Code is 414582 Customer ID is [protected]. I also sent email to euekaforbes...

Dear Sir, We have purchased the water purifier AQUASURE purifier AW RO+UV[protected] on 15-03-14 in the name of . Mr. Ranjan Kumar, Gora Bazar, near police chauki, Ghazipur (U.P.) from Bajaj Super Electrical, Misra Bazar, Gazipur. The service / installation person came and installed on same day . According to my family member, At the time of installation/ at the time of opening machine from packing Box there was some technical problem,...

On 10th Oct 14, we lodged Complaint No. 78553598 on phone number[protected] on behalf of Sri Aurobindo Society- Gurgaon regarding Aqua Guard not working properly.The service is being provided by Amrit Dhara Enterprise in Shushant Lok-1 in Gurgaon. We even spoke to the Technician ( Ravinder Singh) four times to visit us urgently but no one has come to rectify the defect in Aqua guard. Krishan Sethi Chairman Sri Aurobindo Society-...

Hi, My name is Dipti Ranjan .. I purchased an EUROCLEAN XFORCE vaccum cleaner from EUREKA FORBES . After 1 month o[censored]se i found it's not all working . When i called their service centre, i found that less data is maintained for my product purchase . Even the model number is missing . I registered all my details and placed a service compliant . But after that i didn't receive any call from anyone from EUREKA FORBES . Now when i again...

Its been less than a month i brought the water purifier and i have called the service center many times but they have'nt turned up. Not even a single drop of water coming from the inlet. Its the worst experience that i ever had in my life with any of the products. My humble request is please dont buy any of these products. Worst service......

I had bought a water purifier Aquaguard Enhance UV model on 26.08.2014 This model of water purifier was suggested by sales person from Eureka Forbes.After two days I received the water purifier it was installed on 29.08.2014 but we found that the output water quality is not drinkable as it feels heavy through throat.So I called the sales person and informed him the problem, he convinced me that he had made a complaint and a person from Eureka...