Eureka Forbes Complaints & Reviews

We are purchase AQUA GUARD ENHANCE RO+UV [protected] in Pondi cheery branch INVOICE NO [protected] DT ON 23.07.2014.& USING THE SYSTEM . After two month machine was no swiched on. we are compliant at pondicheery branch.they are attend the compli ant . then again from 3rd oct.14 mission was no swiched on. kindly consider my compliant, pls replace the new one .thank you N.MANIVANNAN., 138/307 MAIN ROAD, VIKRAVANDI-VILLUPURAM.605652. CELL:...

Dear Sir, I DD Katkar Address: B906, Sea Queen Excellency, Sector 44A, Nerul Navi Maumbai-400706. Tel:[protected], MB: [protected]. Last month purchased water purifier for home. It was delivered to my home and cheque collected later by your rep. Product is faulty and leakage. Your rep cheated me by giving fake promise that he will replace it however later he disappeared and did not turn up. I am very sad and unhappy because...

On 28 Oct 12, I took an AMC for my Aquaguard Nova with Eureka Forbes vide "Invoice-Cum-Receipt for Service Contract" No 21441724, valid till 27 Oct 15. Since then multiple requests, yielded no service till Jul/ Aug 13, when finally some one came to do the servicing. The technician (as well as the person at the office on phone) informed us that the franchisee had cheated the customers and did not provide any service. Eureka Forbes then replaced...

Sea water care from JP nagar 8th cross 33rd main road mob = [protected] and [protected] They came home for servicing and said there is something wrong and charged money to change certain part post which they water from the filter has stopped coming . We have tried to contact them several times they have never responded. We dont have drinking water for 6th day now. and have to buy biseleri bottles for cooking and drinking Very...

Dear sir, One of your product “Aqua guard Reviva” was purchased by me on[protected] bearing unit Sl No-6039845 from “Priti Aqua solution, Angul, Odisha contact No-[protected] / [protected]”.Since last 1 Month it was out of order and not supplied any water. I have contacted to the supplier, he replied that our duty is to sale the product but not to provide service after sale, you contact to the service centre. Then from the warrantee...

We own Aqua Total RO for the past 5 Years and since then we are facing problem every now and then. We were advised to enter into the AMC and we did it. Surprisingly every time they service the equipment it will work for only one day and it will get impaired often. We were pushed into deep trouble without water and ended up in buying the same old distilled water can. We had severe stress because of this and finally decided not to use the product...

We bought water purifier RO+UV WP System on 18.10.2013. First experience till today 1st Oct 2014 ( 11 months) have not received original Bill. What we have is DELIVERY CHALLAN. Second experience, it was told that company provide 3 free servicing for first year. Till 30th September nobody cared to come for servicing. Finally placed complaint ( 3rd time) and one gentleman came to help. Now most frustrating part of customer support. According...

I had bought the most expensive and best quality model of eureka Forbes's RO purifier (Expert Ro purifier) 3 months ago. From past 2 weeks, the purifier isn't working. I have registered several complaints with my customer code: [protected]. I have called them several times. They have guaranteed a visit in 24 hours but there was no response. On top of that they have call centre executives like miss Sunnanda who not only respond rudely to...

Customer code is [protected], We bought this machine on last DEC (19th DEC 2013), water taste is not good and giving throat infections and catching cold. Couple of time they changed Filter but its same, issue is not resolved. If we lodge complaint they take two months to attend and now a days there is no response. I have raise multiple complaint . My money is gone waste, this machine costs Rs.18000 . Previously we were using purifier which...

We have an AMC with the company right now that AMC ended we agreed for terms .however after repeated requestss and complaints for the past two month 25 days the filter and the candle has not been replaced by the company.very disappointing service..We would now like to know the reply from company their employees promise to return and never come .I would strictly like to return the water purifier and take a refund for the same......

We have an AMC with the company.however after repeated requestss and complaints for the past one month 25 days the filter and the candle has not been replaced by the company.very disappointing service..We would now like to take the refund for the AMC and even return the water purifier as well and take a refund for the same....

I purchased a Aquagaurd Total REVIVA+ NF WP (New) [protected] Customer ID: [protected] on 07/12/13 and its tap got broken. I called to many no. of Eureka Forbes sales person and there helpline no. [protected]. inspite so many call they had not even replaced my broken tap on request and also they are not servicing properly. when i first called to helpline no. she reffered to supervisor to talk and explain the problem about tap.Then...

A service contract was made on 08/06/2014 which is valid from 08/06/2014 to 07/06/2014. When the contract was made the platform for bottle of my Eureka Forbes water purifier was not o.k. After a few days my inlet water pipe got very dirty. We made frequent phone call to Mr.Devendra Nimje, an executive of the AMC service provider, who during the making of the service contract made very tall promises about their AMC service. But when contacted...

Sir/Madam, My family has been a long standing advocate of Eureka Forbes products since early 90s. We have purchased numerous products from your company like Vaccum Cleaners, water filters and recently bought a mini car wash kit. I had purchased/upgraded to an Aquaguard "Enhance RO + UV" model 3 years back. 3 weeks back I had also renewed our AMC for a further 2 years. The nature of the complaint is as follows... Although I am...

I purchased a Eureka Forbes Magna water purifier on 1st Aug 2014 from sales person named Sankar (ph: [protected]). After repeated calls only got the water purifier installed on 13th Aug. After installation observed that the newly launched Magna water purifier is a DEFECTIVE product of Eureka Forbes. The purified water gets empitied automaically. We called up the sales person informing about this issue. But he seems reluctant. We called up...

My customer ID : [protected] I own an Aquaguard and It not even a year it got break down twice. I registered my complain on 20th September. Some person from a service center called me and I specifically mentioned him that red is coming up. Service guy came home on 23rd. But, he came to my home without parts and then told me that photo static some part is not working..will be back tomorrow morning(24th sep) before 12 noon with new parts.He...

My customer ID : [protected] I own an Aquaguard and I have taken 2 years AMC. I had called customer care to replace the filters on September 12th. Some person from a service center called me and I specifically mentioned him that filters needs to be replaced as per AMC. But, he came to my home without any filters and then told, I will be back after 2 hours with new filters. Then, when I called him, he told I am busy and I will come tomorrow...

Sir, I have to complain against Shiv Shakti Enterprises Vikas Nagar Lucknow.([protected]) I have deposit 500 Rs. as initial amount for Eurekaforbes Aquaguard through company seller on 28 Aug 2014 as they had told they are Genuine franchise/Dealer of the Eurekaforbes company. But when I call him many time in 24 hours to cancel the booking and refund my 500 Rs, they deny and forcefully told me that you have to take product, amount would not...

NO EUREKA FORBES SERVICE IN GOA FOR PAST ONE MONTH Received a call from[protected] on 20-SEP-2014; No body turned up; received a call from[protected], who asked for directions of house and whether AG unit is under AMC. He has not turned up probably because unit is under AMC? Called today No [protected] at 6.08 PM, and he states " we will see later" . Service request for AG GNOVA is of 20-aug-2014 under no [protected]; customer id...

Hi, I have ordered AQUAGUARD ENHANCE RO + UV on August 28, 2014. Worst Customer service!! I am almost waited for a 15 weeks to receive product. Still now installment is not happend. I had Called many times for installment as well as received product but no response, No reply for mails. Even for installment itself worst service, How could I trust for future! FYI, Ordered ref no., Customer ID is [protected]. Regards, Suresh...