Eureka Forbes Complaints & Reviews

We purchased Aquaguard Enhance UV WP (New) system on March 24.03.2014, thr' sales after discussion with your represenattive Mr. Vaibhav Dhanavade. The installation was done and we have used the system for the last nearly six months. During the first service last week, when we enquired about an extra blue tube provided, we were told that it was meant for drain water which was not critical. However when we insisted the service agent connected...

I purchased Eureka RO Enhance in Sept 2011. Took AMC in Sep2012. Extended AMC in Sept 2013. At that time the technician told me that the water filter is good and it can be changed after few months. They told the same during every 2 months when they serviced. Now the water quality is low and since my AMC is expiring, I asked them to change the filter vide service request no [protected] Dt:16 Sept. They did not respond for 4 days. I made several...

Sebastian D'Cruz‎Eureka Forbes 16 hrs · I have lodged service request for AG GNOVA on 20-aug-2014 under no [protected]; customer id [protected] for amc contract no 22737476 valid from 29-oct-2013 upto 28-oct-2016. Since it was not attended, I lodged request once again on 25-aug-2014 and was registered under no D69C0937101. Since no body attended, I relodged my request for the third time on 04-sep-2014 and was alloted request no [protected]....

I have purchased a Aquaguard ENHANCE RO water purifier on 15.07.2012 from Eureka Forbes, Chengalpet center, Tamilnadu (customer code: [protected]) Later after satisfactory completion of 12 months warranty period, I have entered into an annual service contract (3 periodical service visits/Year)valid from 09.11.2013 to 08.11.2014 vide Contract receipt no.[protected] after paying Rs.4, 230/- to your customer service representative Mr.Venkat...

I K B CHARI FROM GUNTUR PURCHASED AQAGUARD WATER PURIFIER RO ENHANCE IN THE MONTH ON JAN 14. I ST FREE SERVICE ON 22.5.14. ON THAT THE TECHNICIANS FAILED TO OPEN THE SYSTEM BUT THEY BLUFFED IT WAS CLEANED, OK WE SIGNED ON THE SERVICE CARD SERVICE RENDERED. BUT ON 17.9.14 THE PEOPLE CAME AND FAILED TO OPEN THE WATER FURIER ....

Some shame less fellows are working in your company. Why don't you dismiss them who are not fit to handle their customers. They don't attend after repeated complains.My complaint No [protected] dated 11/09/2014.I also informed by mail that I am not getting water but there was no action. I paid the amount as per your requirement for one year contact. Money is not matter I give you more money but you should fulfill the customer's demand. Otherwise...

As on date 13/9/2014 i found insects (ants and larva) in the main tank of my Aquagaurd enhance Green RO. So i complained next day (14/9/2014) on[protected], the customer care executive said that it will be difficult for her to send someone on Sunday but she will try. That day a technical person came afternoon and after seeing the product he said the filter and belts are required to be changed. My mother was at home at that time she said...

Hi Eureka Forbes, I have booked model Geneus by paying Rs 21490/ to sales executive Mr Babu (Mobile [protected] Emp no 9067465) in Bangalore. I have received the product and is installed at my location. Now i got call from the call centre that the sales executive has not deposited the money to company and invoice can't be generated due to this. As i have paid full amount to authorized person sent by Eureka Forbe and now i have become the...

nirbhay kumar singh H/O Bidhya dhar padhi Rangmatia Gadkana Plot No. 3832/5136 Bhubanesar (orissa)017 Sub:- as per Rule two free service within one but no any free service within 9 months .my aqauagard placed in december "13 but no servicing till date. contact many times of custmer care but no take over my requst no. [protected] cust-id [protected]...

I bought eureka Forbes water purifier--Royal model around ten years back.. i have AMC contract with the company... one month back i told the service people that the machine is running for only ten minutes..after that it automatically stopped by itself.. They took the machine to the service center for repair.. Two days later they didn't bring the machine... i rang them several times ...they didn't attend the phone. Due to some personal...

We are based in Goa. We had purchased a Eureka Forbes Aquasure Crystal UV Water Purifier on 05 December 2013 from CMM, Merces, Goa (Invoice No. T/8882). In July 2014 it stopped working. As it was still under warranty, we called up the centralized complaint number on 23 July 2014 (we were informed that this is the only way to do it for a first time complaint) and registered our complaint., the service request number being [protected]. We were...

we bought aqua sure xtra tuff water filter on aug 16, 2014 from big bazzar bharuch gujarat.it was not working properly, the very next day we approached them, they promised us to get the replacement, we had gone there 4 times but matter is not resolved yet, we regret we would not have bought it or from big bazzar, Anil Tangri Cash memo no 0186367 Tr 75031 vat- [protected] Meenu Tangri [protected] [protected] [protected]@yahoo.com...

This is inform that i have booked a complain according to your complain number but this is an 3rd day but yet i am not getting your response and i have complained twice and my service for eureka aqaugard is in contract though they not responding to me so please do need fully as soon as possible this is an humble request . my complain number: [protected] mobile number: [protected] email id: smit.[protected]@gmail.com...

I bought Aquaguard Enhance RO+UV on 12/07/2014 at Rs 16990 (Bill No. 12316 Mark Enterprises, Sohna Road Gurgaon). After 1 month o[censored]sage it started its pump started leaking excess water continuously. The machine keeps working and leaking water continuously for hours. We have called customer care several times but there is no solution done yet. Some technician say that pump is faulty, some say that membrane is faulty but no one fixes the...

Dear Sir/Madam, This is to bring to your notice that I have made a purchase of Eureka Forbes Aqua Guard water purifier(1 Piece) and Pre-Filter Bowls(2 Pieces) on dated: 22/07/2014 by paying a total amount of Rs.16, 400+500(towards installation charges). Proofs of payments Rs.16400 attached. Though I have complained to your customer care executives over multiple calls, but no action as been taken yet regarding your sales executive(P. Vikram...

I have installed AG Enhance UV water purifier from aqua guard 6 months back . But now within after 6 months there service engineer came for servicing and screwed up the UV lamp connection due to which it has stopped purifying water and also stopped dispensing it . I am facing this problem since 15 days and no has even bothered to look into it .. very bad service...

NOT GIVING PROPER SERVICING. TOO MANY COMPLAINTS STILL NO ONE COMES FOR SERVICING.I Lydia Curel resident of 302 A wing Indrajeet Apartment, Near Ganpati Karkhana, Majiwada, Thane -400601, Mumbai, Maharashtra Ph No [protected] . I bought aqua guard water purifier many years back(Aquaguard Compact Purchase date[protected].Mr Khimji solakni was the person who fitted the purifier but he didn’t fit the safety valve. The service guys never...

I have an aqua guard installed in my home at 402, Greenview apartments, Leelanagar, Ameerpet, which is under AMC with Eureka Forbes. Despite my repeated complaint since 09/09/2014. I have made several calls to the helpline no, who in turn given couplle of nummbers at Hyderabad-[protected], [protected], [protected]. None of them responded. I am totally fed up with the callous attitude of the company, and the helpline people. T. S. Sunilkumar...

Several calls and complaints have gone unanswered after a new system that was installed just days ago encountered leakage issues. All we have is a complaint number[protected] but no resolution. Tried to escalate the complaint on the website but the complaint does not go through. Urging Eureka Forbes to resolve the issue at the earliest. This concerns with the health of my family. Companies dealing with health care products must remember...

My complaint number is [protected]. It was launched on 2nd of September 2014. But till now no person came for service. One guy came without the accessories and i don't know for what he came for? I am very sorry to say that service of aqua guard was not even improved even 1% from the date i purchased. I am using aqua guard from 1992 May....