Eureka Forbes Complaints & Reviews

I have purchased a new classic water purifier in end of October. its power switch got complaint and leakage from back side and front of the out let from the next day onwards. I have called the sales executive who placed it.he told he will make it correct.thereafter no response and i called customer care and registered a complaint. i didn't get any service, again i complained several times to sales executive.Yesteday technician came...

On 20/10/2014 the eureka forbes has been purchased from M/s. SNEHA ENTERPRISES, TIN NO: [protected], Ambedkar Nagar, shaktinagar, sonebhadra (u.p) 231223, Authorised Frnchisees of: Eureka Frobes Ltd. sales and service, To Mr. lal prasad Rana, Here Their comes a problem of leakage from bowl which is attached with filter to eureka forbes, Rajesh Yadav who came to made set to my home and from the purchase of 20/10/14 theirs comes a problem within...

I have a Aquaguard Classic machine. I had registered a request for attending to the machine as early as 8 a.m. on[protected] on 3988 3333. I have been following up on that eversince with further calls on 17th, 18th and 19th. Till this time at noon on 19th no technician has turned up for servicing. I have an AMC valid upto Feb 2015. My customer # is [protected] and the complaint # of 18th is [protected]. I have been trying to talk to Sri...

I am the user of eureka forbes since 1999, Recently Purchased a euroclean star vacum cleaner on 20.10.14 through Aqua royal Tin No. - [protected], No. -3, anjugam Nagar Main Road, pillaiyar Kovil Street, Jafferkhanpet, Chennai - 83, ( [protected]), They supplied a faulty product packed, Delivered the pack in wet condition, without given any demo, they have not given any guarantee card, the product gets short circuited when it was pluged,...

This is inform you that our AIR PURIFIER fan is broken last 1 months. We are already complaint in EUREKAFORBES on 28th October 2014 but till know no action on service provider. They are postpone on next day for repairing work. My complaint no is 78803155. my contact detail is [protected]...

I have purchased the product AQUAGUARD BOOSTER online at www.eurekaforbes.com on[protected] which I received through courrier on[protected] and same day I raised request[protected] for installation. Started from[protected] I was continuously calling to customer care for the installation for 15 days where no one came for installation then I raised another request[protected] to cancel the product and return my money back to my account. Now...

HI, I purchased Aquagard Compact filter unit online on[protected]. I was told by sales person that it will be delivered to my home address and will be INSTALLED by company technician. Received the unit on[protected]. In spite of repeated phone calls and e-mails for installation it is not yet installed till today. On my complain one Mr.Bittu Singh from company came to my house and said that he will not install the unit and that i have to be...

I had bought aquaguard enhance RO+UV on 28/10/13. I had put a service request on 9/11/14 since the filter had stopped working. The service man (Uchit Dutta, no. [protected]) arrived next day and said that all the candles and membrane have to be changed. I spoke to Snehasish Kundu(mobile no.: [protected]) who is the service manager in Jorhat. The new parts costed Rs. 3795. The service man said that the candles have to be changed every year....

I had bought aquaguard enhance RO+UV on 28/10/13. I had put a service request on 9/11/14 since the filter had stopped working. The service man (Uchit Dutta, no. [protected]) arrived next day and said that all the candles and membrane have to be changed. I spoke to Snehasish Kundu(mobile no.: [protected]) who is the service manager in Jorhat. The new parts costed Rs. 3795. The service man said that the candles have to be changed every year....

Hi there, we have bought a Classic Aquaguard in 10.11.2013. At the time of purchase your sells personal told us that a single candle can continue for 2 - 3 years. There is no extra cost. Now after completion of a single year your service personal told us that we have to maintain amc every year with 1530 rupees. We are a middle class family so how can we afford this much. If your service person told us about this cost then we can shift...

Hi, I purchased this purifier 20 days back, now thanks to Aquaguard i cant have drinking water, We live in a country where we purchase a high end product and still no use of it. Why on this earth they do business, Water is basic necessity and still they take it lightly....

I am K.R. Sampath residing at Plot. No. 121, 2nd Main Road, A.G.s' Colony, Velachery, Chennai-600042. My contact numbers are[protected] and [protected]. I have an Aquaguard Classic model. It is under AMC for two years from10.01.14 to 09.01.16 and I have paid Rs.2725 for this.It went out of order during late first week of October 2014 and a complaint was lodged with your helpline in the second week.A Technician by name Mr. Gnanasekaran came...

We had done service contract with Eureka forbes aquagaurd infinity model, contract receipt no.[protected], customer code:p4072, product/model-I.N.F, AMC type :gold, given rs.3090, date of extension 4/09/14 to 3/09/16 company representative come to us for servicing purpose in this changing of candle should be done by company but he replace with duplicate candles, in our family if due to drinking of impure water any seakness or illness happen...

Just after two days of buying aquasure elegant Ro we have to call the customer service as the water coming was very bitter in taste not drinkable at all, the agent on the call said issue will be resolved today(what a relief).Three days gone by no issue resolved even after calling them again and again .Finally after three days the agent came without much care about how we are dealing without pure water having kids in the family but the company...

I have purchased one Enhance RO+UV water purifier on 3rd week of September 2014. After seven days I am facing problem with that machine. I informed customer service about my problem. Technician visited and told me that connection was not done properly at the time of installation and that's why the problem arise. he also told it will create problem frequently if connection not made properly. then i called sales person Mr. Bijay Mukherjee...

i have contract with eureka forbes n i complaint last month but no body attened any complaint due to no service my water compact i have buy daily to the market when they done amc contract did not change candle and uv chamber they said it will be change tommorow but last last three months no body come n change when complaint in coustmer center there is only one answer ur complaint will be attened today but no body come
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Complaint registered for leaking and broken filter in our Aquaguard on 1st Nov 2014. Your call centre confirmed that this will be handled maximum by 3rd Nov which was a Monday. On Monday when i spoke to Pardeshi enterprises at Orlem Malad which is the nearest service centre, they informed that they do not have the filter and will order it & service and fix it on 4th Nov at 11.30am. I waited all day and the same was not taken care of. I called...

Complaint registered for leaking and broken filter in our Aquaguard on 1st Nov 2014. Your call centre confirmed that this will be handled maximum by 3rd Nov which was a Monday. On Monday when i spoke to Pardeshi enterprises at Orlem Malad which is the nearest service centre, they informed that they do not have the filter and will order it & service and fix it on 4th Nov at 11.30am. I waited all day and the same was not taken care of....

What is the way of getting a better service from this company?? Unfortunately I've bought your water purifier years back and now struggling for service. I've never seen such a horrible customer care and a bunch of guys sitting in the front desk to give fake promises to the customer. I've bought service contract or AMC from you guys and that I've received atleast 10 followup calls to sell that. Now I've called your customer care atleast...

Hi, I had a very bad experience with the services of EUREKA FORBES, one of our water purifiers (Classic Pump) was not working, so I registered a complaint on the number available[protected] during diwali and responding to that a person named NIMBAR - [protected] from EUREKA FORBES attended the call pretended to fix the machine and charged us Rs. 475/- without giving an acknowledgement or a receipt. Later after 15 minutes the machine...