Eureka Forbes Complaints & Reviews

Dear Team, I had bought Aquaguard Enhance RO+UV and AMC is being paid by my office. I had transferred from Varanasi to Pune and on reinstallation I was charged. I want to know that is installation charges not included under AMC. I had lodged a complaint regarding continuously red light blinking through sms but no one turned up. Need an early solution. Regards Dhruba...

Eurekaforbes cleverly designed their website to avoid any written complaint receipt. I tried all sources to find out to lodge a written complaint on poor service but no one is ready to give proper mail address. They gave [protected]@eurekaforbes.com. [protected]@eurekaforbes.co.in, [protected]@eurekaforbes.com and all id's are bounced. If any one knows proper emai id please let me know....

Have been waiting for 5 WORKING days for a broken Aquaguard filter to be fixed. No service personnel showed up (their excuse was that they CouldNOT find the apartment, however surprisingly they could find the apartment when it came to selling that filter) and when called on the service number then they said that 'they have too many customer hence too busy to fix our filter'. Also the Link on their website: http://www.eurekaforbes.com/Product/Escalate-Your-Service-Request#...

hi i am Roopesh, residing in Bangalore / RT nagar location. i had purchased the Aqua gaurd purifier (AG CLASSIC (WATER FILTER CUM PURIFIER)on [protected]. But by the time of purchasing i was told that there will be a free service for my product in a year. but its almost more than 2 years but no one has come to my place. I had called their customer care many times but every time i get a false promise that they will be sending some one....

Pathetic after sales services of Eureka Forbes Aquaguard Reviva. I logged in a complaint regarding an issue with my Aquaguard Reviva model RO water purifier. The complaint was raised 7 days back. The model is under an AMC which they charged a bomb of Rs 3900 for one year. The complaint number is [protected]. I have been following up on a daily basis and the customer care executives give me the same response "We will look into it"....

we have bought aquasure xpert on 21st of oct 2014...there was some malfunction in the system on 26th oct...the certified seller(saahil enterprises, shivaji complex, vindhyanagar, (M.P.)) refused to provide any help...a complaint was done on 27th (complaint no.[protected]..we got no response from company...we have talked with Mr Vinayak(service ex. sr.)..who also promised that technitians will get to us till within 29th but nobody came till...

I ordered a Aquaguard Enhance Green RO water purifier on 19th October and paid the cash to your sales representative Devaraj - [protected]. The product was delivered on 21st October and i raised a service request for installation the same day - 90581925. The product is not yet installed even after repetative calls to customer care and the sales representative. Called and escalated my request on Oct 24th, 27th, 29th, 30th, 31st....

I have bought Aqua guard Enhance UV+ on Aug 19th 2014, ever since I bought the machine, it never worked properly as the UV filter gets blocked for ever 15-20days, it has become a routine to call the customer care to register a service request and get the filter cleared, please check my complaint database for reference, from August to till date every 20days I have a complaint, registered mobile number [protected] when I asked for a permanent...

I am Atish Ajgekar from Mumbai. I purchased Eureka Forbes Aquasure Prime water purifier for our new house. My customer ID is [protected]. The purifier was installed on 25th October, 2014 and the person told me that my warranty started from the same day. But on the very next day, while using it, it's tap came out. I did not expect such inferior quality from a brand like Eureka Forbes. I immediately called the customer care no. and filed...

Respected Sir, I Ramesh Chopade the customer of Eureka Forbs Aquaguard having customer code : [protected]. Also I made contract with company from 25/11/13 to 24/11/15. But No body is attending my complaint ( req. no.[protected], [protected], [protected]) which is pending from last one month. No body giving appropriate response to my request and virar agency is regretting us by avoiding our service request. This is completely against...

For over a month I have been trying to register a service request for my Aquaguard Water Filter at Ernakulam. Dozens of phone numbers are furnished on the website, but not one of them respond. Has anyone been able to make an online complaint on the page that is provided for registering complaints ? It seems to be ingeniously designed not to receive certain mandatory fields. Could someone tell me if it is possible to get the unit serviced...

sir, I am ur customer for the past twenty years since my residence at coimbatore now i am at salem, after continuous torture with phone calls from the salem office to buy a water purifer I purchased the machine. they got the cheque on the 27th of september 2014 and they told me that they would install it by evening but the did not turn up nor did they make any phone call to tell me that the machine would be installed at a later date. When...

I have Aquasure Nano Ro water purifier. I have an AMC with Eureka forbes for the same. I had given a complaint on 16th Oct 14 (No.[protected]. The registered number is [protected] I had given the complaint on 16th October. Any technician neither attended nor responded for the complaint. After repeated calling the customer care, service manager Mr.Dinesh (ph [protected]) and Divyashree services (ph [protected]) call was attended on 21st...

Dear sir, I would like to inform you that I am a regular customer of Eurekaforbes, but I am sorry to inform you that service at Jamshedpur branch is very very poor, Sales person only knows to sale the machine, after sales very poor response to the complain is there. I have bought a new RO machine 2 months back and observed some problem, Complain (no.[protected] has been lodged by me to the call centre, 3 day after complaining 1 technician...

I think ur the worst service centre company in aquagaurd product. i make a complaint on 17 Oct 2014 but till now there is no response. i am total get irritated from your service center. I am using many products but your company service is one of the worst service. My Name is S.KUGAN i am using your AQUA GUARD DUO Product for the last 2 years, After putting AMC Your service employee changed all the filters, After changing filters...

My customer id is [protected] and i have amc contract till 2016. Two weeks back pump was relaced with new one and for one week we were out of station. Now pump is not working. I raised as request [protected] and got the assurance that some body will come and rectify the problem. Three days past by no body has come. I have contacted the manager Sunil in Marathalli Bangalore area (Mob:[protected]) and he told one mechanic SHivanand will come and...

I take pity to bring an unfortunate event to your knowledge that around DECEMBER-2013, a bulk purchase of Water Purifiers (Model: Aquaguard Classic) was made by our electrical division and one of which is installed in my Sub-division having Serial No.[protected] and CM/L: 3077454. On dt.16/10/14, I informed your Sales Executive from Berhampur, Odisha named Mr. Pradipta Parida (MOB: [protected]) to send a service Engg. as the purifier...

i) I am a customer of Aquaguard Smart UV water purifier installed in October 2013. The filter was due fr change on 01 October 2014. ii) I booked a complaint on 5th, 16th, 24th, 25th, 26th and 27th of October 2014. iii) There was only one call from an employee on 2nd October who finally didn't turn-up for the required servicing. iv) On 27th, I was given a mobile number of a regional head, Jammu area who has not responded. v) Me...

Req no [protected] dated 13th oct Req no [protected] dated 22nd oct. No response to the complaint lodged inspite of a 3 year AMC taken which is not updated in your system. My aquaguard I nova was repaired in July this year. The person fitted a so called new PCB. The new parts are not packed just brought loose and replaced. How do we know that the part is new or an old one? When it is the time for renewal of AMC the person will come on time...

Hi Sir, Registered mobile number [protected] I have launched service request on Thursday 23rd Oct 2014. My water purifier have stopped working. I have called call center multiple times. All the times they say defiantly it will happen today and off course they say sorry, I am really not sure how to get the service done here. I am buying water 80 Rs/20 Liter from last four days and also it's tough being family man as bottle can be empty...