Eureka Forbes Complaints & Reviews

I have already complained about the above issue to the technician.In his arrival, the problem didn't occur but as soon as he left, flow of water started again. Hence, even after reporting, the issue didn't solve.Kindly provide me a senior one to solve the issue.This issue has been occuring since March 2020.
Customer Code-[protected]
Customer Name- Beethi Manik
Model no. - NRICH HD GREEN RO
Mobile no. - [protected]...

Musical sound is not available, filter to be cleaned. It is amc.

Amc details.:[protected] dt. 13.3.2020...

I have ordered eureka kord free vacuum cleaner 15-june-2020 and paid full amount to sales representative. Sales representative told me it will be delivered 2 days. Still it is not delivered. Every time, when i ask sales rep, he use to say, it will be delivered in 2 days or in one week. Eureka forbes customer care is pathetic. Every time i send mail to them, i got new response with new complaint no. No action was taken from them. When i call...

The company promised to exchange the old machine with the new one and give 1000/- against the old machine and also a watch a gift but after the sale no one is bothered to pay for the old machine and the gift is just a myth to fool the public...

I have renewed my amc on 02.04.2019 for 2 years - contract receipt no. 0172659. This renewal is not updated in your system with new contract agency changed this year.
Hence, new agency is not coming for changing the filter and free service. One service person s. Rajkumar (Code 73894) visited once and promised to come in 2 days by 12.06.2020. Now not picking the call even....

I have placed order on 23rd april 2020 (Order id :[protected] customer id : [protected]. I have canceled the same on 15th may 2020. From 15th may to till date 11th july i am struggling to get my refund.
Help line no[protected] : all trained executive have same answer that "you will get refund in 10 days". Customer care deepa no response.
Eureka forbes is not responding online / offline for refund status even after 20 emails....

Annual contract receipt no. 832 / 0182177 valid from 25/04/2018 to 24/04/2020 : last servicing due in april, 2020 not yet done despite mail dt. 05/06/2020 ; 19th june 2020 and 22/06/2020
Ref:- efl1138830: contracted pending service :
Service request no. [protected]
Your follow-up request number is [protected]
Your escalation request number is [protected].

Mails sent to customer care & phone calls...

I have paid 5000/- for water purifier amc on june 3rd and till now no service person turned up to replace water filters. It's been more than a month and reaching eureka forbes on multiple channels (Phone/service requests) but no use at all.

Can someone take an action or refund my money including the water purifier amount as there is no point o[censored]sing this water purifier as it shows water filters need to be changed. Eureka forbes...

Hello, i have been looking for a replacement for hose pipe for my trendy nano vacuum cleaner.
The locking mechanism (Latches) are broken and the hose pipe no longer gets fixed to the machine. My view, these latches are too delicate to be a part of a vacuum machine, which gets dragged around during cleaning. The problem, once the latches are gone, the entire machine is useless. While looking through the company's website, i couldn't...

Very bad response from ur team. Never expected such delayed response from ur reputed team. Have suggested my friends too not to go for ur team products.
Only for booking products u ppl do it quickly, its been more than 20days since deposited money for water purifier. I have cancelled it now and they are not providing refund.
Made multiple complaints in my registered number [protected].

Worst sales agent mr. Krishna...

Hi, need replacement for hose pipe connector for my trendy nano vacuum cleaner.

The clips got broken while fixing the hosepipe to the main unit and the hose pipe now no longer fixes to the unit. These clips seem to be flimsy. Unable to find this accessory in company's website.

Please help resolve this issue....

Hello sir and madam,

We have taken amc for aqua-sure water purifier. Which will expire on november.

Co. Persons now taking afair advantage of corona now. If person can come for service for purifier why he is not changing tap.
We called several times but no support. (Not picking up the phone).
Bachupally

Hari (Executive)
[protected]

Our tap is broken and we requested...

Innumerable requests had been made to the company to carryout servicing of aquaguard r0 water purifier under amc as detailed hereunder
Date ref. No.
= =
7.5.20 complaint no.[protected]
28.5.[protected]
09.6.20 [protected]
15.6.20 [protected]
16.6.20 [protected]
24.6.20 [protected]/
[protected]/1178679

We have paid them rs.5020 or so towards the amc.
The company...

We recently bought the vacuum cleaner, on the day we got the product, we placed the return request as it's not suiting our requirement. Its been more than 3 weeks, we did not got any response from the customer care team. They just always send the automated reply that they will update on the ticket, but no further updates are provided. If we try to directly call on the customer care number no one picks in the return department.
This...

From: smt. Susmita bhattacharjee
44, bindubasini road,
P. O. Bhatpara,
Dist. North 24 parganas,
West bengal, pin.743123
Mo. [protected]/[protected]
Email: [protected]@yahoo.co.in
To
The ceo & managing director,
B1/b2, 701, 7th floor, marathon innova
Marathon nextgen, off ganpatrao kadam marg
Lower parel, mumbai...

One person texted on whatsapp and he called me and said that i have been received to work on data entry job in company named the eureka service.
The job consists of data entry where i need to complete 480 forms in 5 days.
He said that the job is totally free but when the first job is done and if i achieve the accuracy the registration amount should be deducted from my first salary.
He sent me an agreement on which it...

Dear eureka forbes,

It has been a frustrating experience with your company.in hindsight i find it was a really bad decision to buy your water purifier and on top of it take a 2 year amc. I have already escalated with your agency and local office multiple times and it’s over 4 months without proper resolution.

1. Bad product - started leaking in 15 days and i wanted to return the product but was not supportedbr...

I have raised complaint, escalated the complaint but still the product is not yet installed. Such a worst service this eureka forbes has. Please take back the product. I don't need it anymore....

I did not understand the logic, dr aquaguard classic+ product cost is 11000 and 1 year service cost is between[protected] every year. Can anyone survive with this, don't know.

Storyline

I bought this product on[protected] and now after 7 months, we family of 4 members used 6000 litres water as per their automatic system and now suddenly aquaguard classic stop working.

I call the service center and...

I did not understand the logic, dr aquaguard classic+ product cost is 11000 and 1 year service cost is between[protected] every year. Can anyone survive with this, don't know.

Storyline

I bought this product on[protected] and now after 7 months, we family of 4 members used 6000 litres water as per their automatic system and now suddenly aquaguard classic stop working.

I call the service center and...