Eureka Forbes Complaints & Reviews

Iam eureka forbes consumer my complaint number is [protected] already register complaint but service man no response at now time please quick response and quick service the problem.
My phone number : [protected], [protected],
Register number : [protected]...

I have placed a return/refund request for aquasure ayush 400l cartridge which costed 799/- inr. It was told that refund would take 7 working days. It's over 1 month now and yet no refund is credited to my account. I have tried to contact the helpline number but i am just told by eureka forbes executives that refund is credited, but it is not credited till now. When i send the mail i am only getting replies that contact the customer care,...

Dear Sir / Mam,

This is to inform you that I have purchased an Aquaguard 7-8 months back from the Malda Dealer of the West Bengal.

It's very unfortunate to inform you that within this period of time 15-16 times your engineer visited my home for the servicing. Few times once per call & few times multiple times for a single call.
The machine is getting break down on its regular interval.

It...

Hello,
I purchased dr aquaguard genesus utc on 4 july and the installation happened after a week, post which there was water leakage.
I logged a complaint - [protected], on 15 july
Ever since i have been following up with your customer care team, who on every call says that my ticket is marked high priority and will be resolved the same day.. And apologise due to the delay owing g to the covid situation.
I was...

Tuesday 21 July 2020, raised customer complaints for aquagaurd water filter motor not working. But the complaint has not registered in system. After follow up, Thursday 23 July service man came. When we have him, he just left without attending the issue. The service is always poor start from beginning. Please consider customer complaints. Water is getting leaked days together. Customer value need to be taught to Technician....

I have bought a NANO RO water purifiers which is with in AMC. Within this AMC period I am requesting for a service (service request No.[protected] & dated 16.07.2020) as the water flow was very low and the water-tap was not operating properly.After repeated time request the service engineer call me after 10 days . within this time we have faced great problem as water is very essential things and in this covid 19 situation we are worried to...

I took amc in the month of may and requested to change filters post covid relaxation, the engineer told he will visit and no one turned up till today even after 5-10 calls.

Complaint number :- [protected]...

Its been more than 2 months of reporting complain but nothing happening at all. I understand the covid situation and all are going on. But water is an essential things and i[censored] guys are doing that u have to aware of some common sense not picking calls and saying it will fixed today and that happening more than a months now.. Seriously guys i never thought of doing all this stuff but its hard as i am bare to need u guys to fix this....

I purchased ur machine and from that day every time there is a problem
People repair and again there is a problem! I want my money back or replace this with some or the other machine
Name : poorvi somaiya
Email : poorvi. [protected]@gmail.com
Registered mobile no : [protected]
Location : ahmedabad

Magna machine is horrible! Refund or else replace with other machine

They repaired...

I had taken an amc from apex service centre for my aquaguard enhance ro when they first came for installation of my new ro. The technician claimed to be representing aquaguard and was sent by the authorised service centre. I made the payment and have been regretting ever since. Recently i filed a complaint for water leakage on 12 july 2020. The lady at the phone said that the technician would attend to it in 24hrs. It has been 5 days now...

I have purchased aquaguard reviva 50 ro from h. B. Enterprises, azamgarh (U. P.).in first week i have faced leakage problems in this ro. Many aquaguard engineers visit during covid19 period for solve ro leakage problems. But they failed to solve the issue. All engineers don't follow the rules and regulations during covid19 period. From first day i was telling to h. B. Enterprises owner for replacement this ro but they deny and don't pickup...

We have purchased the aquaguard superb water purifier just 10 months ago and from 2 days onwards our water purifier was not working and we have logged an online complaint today the technician has visited our house and asked to change the filters and he demanded to purchase the filter from him only and also the cost he claimed was 5500/- which is too much and we requested him that we will buy the original spare parts and asked him to do the...

With in 2 weeks of water purifer maintanence including filter changing, water purifer is not working...

Dear concern,
My client id is [protected] and component ids are 33066242, 33066250, 31927980.
I am facing problem of lack of water in my office due to non performance of your product (Eureka forbes, r. O water system) since 15 days. I have lodged complaint but didn't get any solution yet....

I am buy a new product on 11.07.2020 installation done but how could i know my water purifier is work properly & how to use.
I need demo please send us your representative to give us demo

All details mention below

Eurekaforbes eurekaforbes
Dear mr. Fazal abbas,
Thank you for shopping with us. We would like to let you know that we have received your order:
Order id : #[protected]br...

My purifier was not working properly for which we have raised a complaint on 8th of june 2020 and after n number of follow ups one technician turned up with lot of difficulty, did something and it was working for one day and from next day it stopped working. Raised another complaint followed up n number of times again and with several follow-ups finally one technician turned up and did something, again it stopped working from next day onwards....

. I had a 2 years ro service contract with your company with details as below :-

1. Customer code : [protected]
2. Valid from / to : 25/06/19 to 24/06/21
3. Contract receipt number : 831
4. Amount paid : 8000 rs. /-

Last month my ro service was scheduled but none of your service partner contacted me even when there was no lockdown. When i contacted them personally they told me that this...

Hi,

My customer number is [protected]. Currently my water purifier is under breakdown. I have raised amc on 18th june 2020 for 1 year paying amount rs.4600. Contract number: [protected]. Before raising amc, i have checked with the company's customer care, if people will come to my home for servicing and i was assured yes, post to that i have given amc.

With 1 month have gone, no one is coming to do servicing....

I have raised a service request but didnt get any response from them. I have bought amc for the product in january. But till now regular service also not came.

Now i have a problem so i raised a complaint. And no response.

My amc also waste of money....

I have amc for two years since 6-6-19 till 5-6-21. My customer code is [protected]. The contract receipt is[protected] dated 29-5-19. I changed residence on[protected] and the dr. Acquaguard was re-installed by the persons from mr. Selokar wo signed the contract receipt, at the new residence "flat 201, building 3a, ashok astoria, govardhan gat 2, gangapur road, nasik 422222, near gangapur village. I am contacting mr. Selokar, (Who signed the...