Evok Complaints & Reviews

We purchased 2 queen sized bed from Evok on 22nd July from Evok Jubilee hills, Hyderabad store. Although the delivery was on time but one of the beds was partially delivered and the other one was completely defective. The partially delivered bed was completely delivered after 5 days. After multiple follow ups and requests the accepted our request of replacing the defective queen size bed with king size bed of the same model. This bed although...

I purchased furniture in the month of march 18 from kirti nagar delhi evok showroom one of dinning chair seat got bend (Needs replacement) my address is 895 sector 16 faridabad (Haryana) my mobile no..[protected] please send your technician to take care of the problem to enable me to use dinning set. Your early responnse will be appriciated. Alternate mob no [protected]....

Hi had ordered mattress 2 nos. From evok gurgaon centre on 23rd july and as per the store the commitment was to get it delivered on 26th or 27th july, and i did mentioned to get it delivered on priority as expecting guests on weekend. I called on 27th to store and was directed to suraj (Delivery manager) and through him got to know that it cannot be delivered before 30th july. I kept mentioning that my guest are expected and that is the reason...

I ordered a mattress for a bed. But when it was to be delivered it was in wrong size. So now where I should sleep.tell me.? Please explain this matter. Evok services are very bad over the years. please give some compensation. I want you people to take this matter seriously. i bought bed from different place and mattress from evok, so size was wrong. Please take seriously....

Had purchased a clinton king size bed in the month of april 2018. The bed was defective and we were told it would be replaced. Despite several reminders to the jp nagar (Bangalore) store manager - mr. Dhananjay and another manager by the name mr. Kiran, it is yet to be replaced. It is now may 28th 2018 (1.5 months!).in between i visited the store and mr. Dhananjay asked me to choose an alternate bed and that it will be delivered in 7 days...

V received a defective power recliner whose motor was not working... N then that was replaced with anothe recliner in which the leatherette was getting rough n now its skin is peeling off... V have mailed to the company.. N called the showroom people so many times... But its of no use... Just feel so cheated... Their logo which says - my soft n cushioned body can refresh your senses... Is actually meaningless as it's very rough to touch...

I purchased sofa cum recliner model Magna from evok stores Malhar Mega Mall Indore, and product is still under warranty.
I launched the complaint regarding torn fabric of 2 seater sofa due to a protuding Nail from inside, on 23 march 2018.
Mr Govind Kanadiye attended the call and visited home to inspect and he reassured that someone will come and rectify the problem.
Till date nobody has came to stitch the fabric of...

I placed an order for installation of moduler kitchen in october, 2017. Paid 100% of total amount as it was demanded. Payment was made to evok store in ludhiana. Even after
Lapse of 5/6 months order has not been completed yet. There is a serious issue of alignment of shutters & colour combination but no one is caring at all. Series of complains were made over phone calls/sms & emails but no one is listening.
Kindly help otherwise...

I bought a recliner chair two years back but it has been giving problem right from the beginning. Initially they used to send the technician but now the complaints over phone are neither attended or are shown as resolved even without anyone visiting my place. My latest complaint no is mj 31102 dated 2nd jan. I was assured help within 24 hours but nobody came. Now i have been trying to contact you but for the last one hour all customer care...

Reference no mj30571
I paid online for the purchase of diamond chest of 6 drawers. The size is 6 inch short in height and 2 inch short in length. This was not accepted by me and material was repacked by the evok fitter mr omprakash on 23.12.2017 and it was promised by customer care that this will be taken back and money refunded
I have been following with evok customer care to take back the material and refund the money. No...

I had ordered for a bed and mattress from evok outlet shipra mall noida. While the mattresses on beds there were apt according to size and left a finger gap on the sides the mattress sent to me along with the bed was bigger than the bed and was extremely tight that it even didn't fit properly. Upon regular complains to the manager there the only response was the company is not ready to replace the mattress as a lot of other customers demand...

Dear team
I am trying to contract evoke staff of shipra mall indirapuram since morning on phone [protected], unfortunately nobody picked it up. As communicated that on dipawaly, i booked 6 seater sofa of scotland leatherette but only 3+1 seater reached at my home and whereabout of two seater is not known to me since than in spite repeated follow up. This is ultimate and beyond tolerance.
Last but least, please let me know the...

I bought sofa sets of around 1.5 lacs from evok store kirti nagar, delhi. They promised free installation, now in dehradun the sofa has reached at my home. Company is now refuting my claims of free installation. They want extra 1k to 2k for a free service. Dehradun has an evok franchisee to make my installation happen, which they promised free of cost at the time of purchase. Very bad experience from evok. Go for other furniture brands, evok's...

Visited hyd showrom in early '17 for mod kitchen, paid 50% of rs 160k quoted as per their terms, sign contract for order, weeks later they say wrong quotation given by their ex-emp shd be rs 180k. I finally agree to rs 170k, all pymnts done in may. Their exec is supposed to coordinate with builder for civil work. Super delay in installation after 2 months of all payments. Lack of ownership, coordination by their exec & mgr, messed up entire...

On dated 04 oct. 2016, i happened to visit evok branch at shipra mall, indirapuram, distt. Ghaziabad (Up) to purchase a bed for my house. At the back of my mind, i had a thought that evok is one of the finest brands of furnitures that we have in delhi /ncr. So i was less concerned about quality of the product. When we went through the designs and the prices of the beds available at the store, we were advised by the salesman that kimberley...

Hi,

I have seen and ordered an last piece of latigo tv unit with 2dr at the evok store in kammanahali bangalore. After discussing with store manager ritesh paid rupees 14170 buy card on 22nd may. And they agreed to deliver on saturday 27th may.
I have received the unit as agreed on saturday 27th may, but post delivery i observed the unit is not standing properly and found only one of the leg had bush and nothing...

I have placed an order for modular kitchen and the complete kitchen is designed as per the staffs recomendation the only thing i requested was for a big double bowl sink and this request was made initialy on the very first day and numerous times repeated. I had aslo selected one sink from their catalog and showed them after that i paid the half amount in advance n booked the kitchen, the kichen was ready before time and was ready for delivery...

Using the online site I placed an order for two end tables, on 9th Feb and paid the amount in full and till today 6th March there is no update from the Vendor EVOK on what they have done with my order. They do not have the products which they display on the site. This make the perfect case of fooling the customers.

No calling the support desk for cancellation of order they say they will call me back with an updated on the...

Hi. We had ordered for a cot from evok on Dec 2015. And delivery was supposed to happen in Jan 2016. We did not get the delivery instead the EMI was being deducted.we informed the bank to stop the EMI they said it needs to be informed to Bajaj Finance. We informed them they said store.and ever since its just being evok store to Bajaj finance and vice versa. Finally after lots of fights they bothered to reply to us after the EMI tenure got...

I bought Sofa Recliner Online from their Website http://www.evok.in
by choosing the pay at store option.

I was really amazed by their On time delivery.

Now the reason of my amazement is:

In 2012 I had bought a Double Bed from Evok Store. As usual the delivery was late & they were giving excuses. But the Sofa was good & durable, the only thing I hated was their fake promises.
br...