Evok Complaints & Reviews

This is regarding the evok service request or ticket number: MJ25001. The ticket was logged 4 months back.
First of all iam experiencing the worst service from both the Evok service persons and the customer care.

The recliner was sent for repair a month back but still the work is not completed and the service person does not respond to my phone calls....

I purchased a coffee table based upon my past positive experience with rock.

Bit I an sorry to say, the table delivered yesterday is of very inferior quality with patches and even putty used to cover holes.
Pathetic product ni polish. I have called upon the evil number and asked to take back the product and refund the money.

I have been promised that product will be taken back.

Pleased arrange...

I am highly disappointed with the service provided for the modular kitchen that i have bought from evok, shipra mall, ghaziabad. I had made the final payment for it in the last week of june 2016 and the kitchen had to be installed in the first week of july. The first payment (Half the amount) was paid in may and the booking was done. The company took around three months to install it and even now there is one cabinet left open. Two shutters...

Pathetic services
We recently bought a modular kitchen from Gurgaon centre. They took full payment in advance and have not started work yet in spite of repeated reminders
It is nearly two months. This has delayed our shifting to our new house before Diwali
For everything they pass the buck and tell you this will not be under their domain.
For example before fitting they will not do any civil work for which you...

I Jug Roshani Dabas from Delhi gave my kitchen to evok(kirti nagar branch) on 04/07/2016 and they took full payment ie 2 lakhs 80 thousand well in advance saying it is company policy to take contract amount in full before they start their work. I had paid the above mentioned amount well before 04/07/2016 that is the date contract came. They stared work 20 days after 04/07/2016 ie on 24/7/2016 once the material came on my site i see many flaws...

We paid the full amount for 2 beds, 1 bar and dining table but when they delivered we found the Bar was broken. We asked them to change since we paid money for the new one they saying we will not and only repair this. Why shall be accept the broken bar. Now with the dinning table. The people who came to assemble the table have not done it properly so that legs of the table are already falling apart. they refuse to give service and are very...

1. I am in the defence forces serving in far north east and have settled my family in Bangalore.I begin by saying that in the competitive market I bought the following furniture( sales order no.1024-821+ from Evoks mega store, kalyan Nagar, bangalore in sep 15, only because of brand Hindware..
a. 02x two seater monet sofa set
b. 02x berlin queen size beds
c. 01 x Eastern six seater dining set

2. For all...

I had purchased tv unit and modular kitchen with evok store, jp nagar bangalore. My apartment delivery got delayed, i have taken modular kitchen delivery and had kept the tv unit delivery pending (Approved by the store manager). I had made a payment of rs 5000 as advance against the tv unit.
Since six months i am in touch with the store and customer care towards settling the advance amount paid. The customer care and store are pointing...

I want to bring to your notice that i purchased a kitchen in august 2015 which was completed in october 2015. The channels were not working properly and the door of the tall unit does not close regarding which i made a complaint on 10th may 2016. The representative was sent with a different model of channels which i refused to be installed and the door complain still remains. Please into this matter and get the complaint rectified asap....

I am a regular customer of evok. I bought a set of crystal glasses (Of solitaire) from evoke shira mall, indrapuram, ghaziabad.

After unpacking the box while i filled the glasses with juice at regular temperature, one of them cracked at the bottom, although it has not broken completely-very very disappointed as it was completely unexpected from a brand like evok.
The worst part was when today i went to the store and...

We had got chest of drawers from evok furniture jayanagar . An termite infested piece was given to us which we asked them to take back immediately. I was told that money cannot be returned back hence asked replacement. Its been 2 months now, havent got replacement piece or money back.The manager and apparently the overall owner of evok furniture in bangalore mr dhananjay has not bothered to tell us reason of why he is not able to provide...

Last year June I had purchased a Coffee Table from Kalyan Nagar Store in Bangalore.

While purchasing the table also I had lots of issues with the product as initially Evok delivered a table which was not d selected one. Later we had to struggle a lot for exchanging it and getting what we selected.

Now, the main problem is the table that we purchased is chipped from all corners and at the bottom.

When...

I purchased some furniture and 2 matress from evok ( JMD mall, shop No 21A-32A lower ground floor, JMD regent arcade mall, MG road Gurgaon) on 31-july-2015 with sales order no. 1003SO[protected]. Both the matress were undersize.Even After numerous phone calls and complaints nobody was sent to look into the matter. Then i visited the showroom and my complaint was registered. After the registration of complaint somebody was sent from evok to...

On 15 October 2015 I Received the delivery of my 3+3+2 Sofa Set from Evok. One 3 seater and one 2 seater were packed not properly packed and in dirty condition. The cushions of these 2 sofas looked used and compressed. This was brought to the notice of the staff member of Evok within 1hr of the delivery. No action has been taken yet...

Complaint No. MJ15115 - This is raised on August 22nd 2015 ( Almost 1 month back ) related to Head Board pasting / damage issue of the Bed purchased from EVOK. There is no replacement / repair done still and repeated call to Customer care / Executive ( Mr. Bhanu / Mr. Naresh Negi - From the Shipra Mall EVOK showroom ) gives no results. EVOK represents itself as big brand and when it comes to consumer satisfaction it is big time pathetic....

I had purchased a wall paper from Evok store, Crown Interiors Faridabad in Aug, 15 along with some furniture. Soon I fpund that the wall paper is not compatible to my requirement. I called up store manager to cancel my order for wall paper. I would like to mention that the wall paper was not received from the store & I the decision was made before hand. I did not ask for any refund. I just asked the store to buy some other article of same...

Hi, I had purchased a sofa set for Rs.37, 788 from Evok in April 2014 which I had to cancel subsequently. I had cancelled the sofa set immediately after booking and without taking delivery of the product. On asking for a refund of the amount paid by me, the Company refused to refund the amount and I was told that I can use the credit note to buy any other furniture in future. I had insisted on a refund as I didn't have any requirement...

I ordered a Marina sofa set (3+2+2). The sofa was delivered 6 days after the delivery date. The 3 seater arrived in a damaged condition with one big cut and one minor cut. During installation, the worker damaged the 2 seater sofa as well. My Sales Order No. 1003SO[protected]....

I purchased the dining table in 15th dec 2013, its legs started shaking in dec 2014 ( nearly a year) and screws came out in jan 2015. On contacting the customer care they always say that your complaint is closed even though there is no solution we have got till date ( 15th august 2015) had interaction with ankita, neha, manoranjan, tanuja, mukesh but all of them are for talks. Even system of evok is bad and they dont have any powers...

Challan No: 153 dated[protected] Bill amount: 85000/- (after 50% discount)
Purchased in Bangalore: JP Nagar

No of service made in First three months: 4
Service pending till[protected] One
Another service complaint lodged on 05-07-15 response on 07-07-15.

Product had following complaints:
1. Nail was protruding from sofa - Injury caused - Rectified
2. Bottom Bush broken - Rectifiedbr...