Evok Complaints & Reviews

I made deposits for supply of kitchen and wardrobes in Oct 2012 and since then have lodged 12 complaints by e-mail and a plethora of telephone calls and visits to their showroom but Evok is in different mood of non co-operation.They started supply of material in March 2013 and despite of supply of sub standard and faulty material,they are unable to supply all the material and installation of kitchen. Problem is still unsolved.In kitchen...

Hi

We had chosen Evok to redo our kitchen a week back. After finalising everything from design, layout and material, we signed the contract with them and paid them the advance money. Today, after 2 days of signing the contract and finalising the price (which was not a trivial amount), your representative tells us that the material we chose for the cabinets cannot be used for a plain finish, which we had selected. He also said...

I bought furniture worth Rs 64000/ in the month of Jan 2013 from Evok Belandur in Bangalore.

Around 2 months back termites issue came on that Furniture. After 30 days of continue follow up with evok customer care finally service guys picked it from my home on 26th of May by saying it will be delivered by 7 days . That ended on 2nd of June 2013. Today its 10th of June and It was Still Un-Delivered. Just Few Minutes back I...

We ordered on EVOK store Faridabad on 17th Feb 2013, after their Designer and Sales person explained the proposed kitchen and agreed to get a new one in place of our existing one they asked for 50% advance against total of 1,40,000.00 against verbal discussion only. We were not given any terms and condition paper at that point of time and were promised to send the official contract form within 3 days. Both the person was very “sweet...

This is the 2 nd time i m facing the same problem. A year back i purchased a TV cabinet from EVOK (Rajouri Garden) it was dispatched on time but was installed after 10 days while installation a glass slab was found broken and some electrical tubes were also broken which was replaced after several reminders and complaints within next 3 weeks. it was promised that next time there will be no service issue.

Now 3 weeks back again...

Modular Kitchen - EVOK Quotation SO No. 1016/SO/12-13/000837.

Modular kitchen materials have been supplied. On inspection, it is observed that wrong shutters have been supplied. Detailed mail correspondence with EVOK Mega Store II, Bangalore have been forwarded to Ms. Pratima Gulati, Manager Customer Services, Hindware, Gurgaon. A separate mail also has been sent to Ms. Pratima. Bangalore Store does not appear to be capable...

Store head in Bangalore Office Mr.Kiran is not responding properly , because we paid the full amount.
Very Bad service from EVOK...

I had bought King size Amazon bed and Amazon side table which was delivered to me.But to my surprise the finish of the bed and side table was not the same as shown in display on store and left lot to be desired.Evok had taken entire amount in advance and when i complained about the finish-i was told that they would either get the same rectified thru polish or get it replaced.It has been a week now after that and no one has bothered to come...

I booked 4 items (Bed,Kids room set, wall shelf, TV unit) and made the full payment in march 2012 @ Bellandur Evoke, Bangalore store. Complete Furniture are not yet delivered, In the month of Sep 12 Bed and TV unti delivered. Sales rep (Dhananjay) and Manager Mr.Kiran nerve come on phone. Wheven I call the store the guys who picksup the phone always said they are out of store.

I do not need the furniture as the model and style...

I purchased a Reegan Queen Bed with storage (Sale Invoice No. 1021RI/12-13/00151 dated 26.8.2012, Item Code No. IT00026329, warranty upto 30.8.2013) and Reegan Night Stand (Item Code No. IT00026330, warranty upto 30.8.2013) for Rs. 25,516 from M/s Hindware Home Retail Pvt. Ltd. (EVOK); 2/15, WHS, Ground First, Second Floor, M. Road, Timber Market, Kirti Nagar, New Delhi-110015. I purchased the bed after getting it financed from Bajaj Financial...

I have ordered 5 dining chairs from EVOK, about 2 monThs back. They were suppose to deliver That chair by 30Th of May, but no one boThered to call me tell status of my chair. Then I called Them 3 times after 30 Th May, EVOK employee told me They will deliver soon but not committed any date. Then I went to EVOK store personally and I came to know, The chairs which I ordered are out of stock and EVOK is not going to order These chairs in future....

Dear Customers,
I have bought furnitures from EVOK , Bellandur Store, Bangalore in month of Dec 2011
for around 1.23 Lakhs. EVOK representative told me that they have a tie up with HDFC bank credit card and i can go for
12 EMI options which are interest free as well no processing charges. I double checked with them and they assure me that
there are no processing charges. So effectively i will...

Hi

This is to bring to your notice that I had bought a Nakshatra New King Size Bed with Str from EVOK store in Bellandur, Bangalore.

While we were at the shop salesman said that the beds were 72*78 in size for a king size bed. We had specified repeatedly that we require a 72*78 size bed. We placed the order and paid the money.

When the delivery happened and installation was complete. The bed...

Hi I am Shubh and I dwell in HSR layout Bangalore. I bought a leather sofa for 54,000 (at 60% discount of MRP 1,34,000) on 31st March 2012 from Evok Bellandur Store. The executive attending the call was Tarun and promised to deliver the sofa on 7th April 2012.
It was not delivered on 7th Apr and neither did I receive any call from store/warehouse. On 8th April I myself called at store and found that Tarun was on leave. After raising...

We had ordered a modular kitchen for our apartment on October 9th, 2011 and at that time, 50% of the payment was taken which was around 1 lakh and we were told that we have to make the remaining payment before the material was delivered. We wanted to make some part of the payment only after the installation of the kitchen, since we expected that EVOK would take forever to install the kitchen after getting 100% of the payment, which is what...

Hindware - the organisation with international product range but traditional outlook to handle the customers complaints.
It is my sincere advise not to buy hindware / evok products ever specially kitchen products . Not only the product quality is pathetic but the way the complaints have been handled is even worst .
Its better to buy kitchen appliances from any other brand rather than regretting at the later stage ....

Hi,

My name is Rajesh and I had bought few items from Evok, J.P. Nagar, Bangalore.
Sales Order No.: 1016SO/11-12/000308
Date: 30/12/2011

The delivery was done wrong first time (07/01/2012). The store
manager, Shekhar, requested for one day time to make the correct
delivery. Next delivery (08/01/2012) was done at night 12 o'clock (As
per talk with Shekhar the delivery time...

I had placed an order for "Irene Coffee Table with 4 Stools" on M/s Hindware Home Retail Pvt. Ltd. as per the following details.

Item Code: IT00025485.
Sales Order No. 1003SO/11-12/000590, dated[protected].
Sale Value: Rs.15,960.00
Expected date of delivery (EDD):[protected]

The company delivered the ordered furniture item with much delay, well beyond the EDD. Further,...

one month over
EVOK people have not delivered the table.
FAKE promises
Risk of "Mal-practice" EXPECTED
took 100% advance, no delivery

either not picking up phones
or gives assurances after assurances.

HELP HELP HELP

ORder no 000814...

We had bought a 3 piece set of recliners for 1.27 lac. They were delivered 1 week late but more importantly all these pieces had torn leatherite fabric. One recliner had a wobbly piece were the hand rest is, while another had huge gaps between 2 seats.

This is unacceptable and unforgivable.

Anoop Patel...