Exide Industries Complaints & Reviews

Unable to get a response on my complaint number since a week!!! Tat mentioned by the customer care was 48 hours! It's been 192 hours!! And to register a complaint in the first place it took 48 hours! So i've waited for 240 hours already! How much longer do you expect your customers to wait?? I'm got put a feedback everywhere if i do not get a response by eod today. Complaint number wmah1409772....

We have registered the case but not provide the solution please look into this issue. I am using battery 20 year but this time not provide the support. My battery is under warranty below is the details.

Fe02-ep26-12n : 4uj[protected]
Fe02-ep42-12n : 4wj[protected]

Case id: nhaiu[protected], and nhaiu[protected]

We have called to praveen and jitendra jain but not provide the any solution....

We have installed 16 no of powersafe battery to online ups. For last few weeks we are not getting any backup due to which we are facing immense problems. The batteries are in warranty so you are requested to provide us on site support at the earliest. The serial numbers of batteries are as under:

1. 4tj[protected]hotj
2. 4tj[protected]hotj
3. 4tj[protected]hotj
4. 4sj[protected]hotj
5. 4sj[protected]hotjbr...

Respected Sir,

I want to inform you that my battery is in under warranty but service provider not provide the service. My complaint number is - NUP1230541 registered on date - 11/06/2020. after complete 40 days service provider only misguide me. no replacement till date[protected]. Even not provide me battery only for using during between the service period.

MR. SAIYAD ZAMIN MUKHTAR called me on date[protected]...

I have purchased Exide Mileage PunchGrid Exide Battery on 14th April 2018. They offer 2 + 2 Warranty for this Car Battery.

Battery Serial Number : A3B8G337721

Batter Model : MGRID35L

Date of Purchase : 14th April 2018

Date of Paperless Warranty Registration on Web : 16th April 2018

On 10.07.2020, When I start car, the Battery was Exploded.

After that,...

My car battery stopped working and requested for a replacement because it was within the warranty period. It been 10 days since i have applied for a replacement. I have also made multiple requests and complaints with the company but no proper response whatsoever.
Due to the pandemic, public transport is unavailable and my car will not run without a battery. At least if the company can pan out a date for when the replacement will take...

Dear sir,

This is to inform you that my name is ajay tyagi address : c-156, sector-36, greater noida up.

I purchased an inverter battery
From star batteries, sector-31 noida, up on date 29/8/2018.

12 voltage, 1b1350 exide

This battery is not working since last 2 months, i were complained to customer care and an engineer visited my address but he was not resolve my problem.br...

Dear sir,
This complaint is from authorised suzuki dealer (Speed suzuki)
One of your dealer eastern batteries from nashik maharashtra is not co-operative the language in which he speaks with the customer and the way of talking is literally horrible. If we send customer for warranty claims he says (Showroom walo ke pass jao unhone bhaot paisa kamaya hai) instead of giving service to the customer this is his way of talking.br...

I had purchased exide gel magic 1500 (Sl. No. A5l6i001031/5l62) dated 30/04/17. After 3 yr there arise a backup issue, hence after complaint (14/06/20) exide service executive visited and checked (17/06/20). As per his instruction i had sent it to dealer after few days. Still it is under replacement warranty. Today (09/07/20) after 16 days over still i did not get my battery. Please look into the matter as soon. I never thought that a well...

One of your employees mr prashant tyagi or bappi as per true-caller (Mobile number-: [protected]) called me on my cell no and he is talking very rudely and misbehaving with me. Take necessary action against i[censored] can (If there is any policy in your organisation)

Either you resolve or not my battery issue but your employee should have the manners how to talk with customers....

I have purchased one exide inva plus tubulalar battery, ipst-15oo, sr no a3b9z006195 3b92 on[protected] from authorized dealer. Now said battery has water leakage problem.
Hence you are requested to kindly send your representative to solve my battery problem....

Sir
My battery exide inva maste-1000 150 ah type femo-imtt1500 serial no. A1j8f7⁵7465. 1j82 dated 10 november 2018 is not working as his named performance. After fully charged it discharge in one hour with working one ceiling fan. I like to check it's capacity and performance towards company's authorized representative. At the time of purchase my mobile number was [protected] is not available and new number is available [protected]...

I was facing issues with Exide gelmagic 1500 battery and I was reporting it since Feb 2020. I was not provided any satisfactory resolution.
then service provider of excise called me and asked me to bring the battery to the dealer and they will provide immediate replacement.
on reaching dealer place on 28th Jun, he provided another model (lower model) IM 10000 against replacement of my gel magic battery quoting that company has...

Tmera battery and inverter do no score company ka hai jo kharab ho gaya hai ha. Complain kar kar ke pareshan hai...

Complaint number skar1267121 is registered on 19th june 2020, but still there is no response or any resolution provided by the exide technicians. Customer care is responding to our complaints & giving lame excuses & not co-operating with customer because till date no exide technician has come to our door step to resolve and rectify the inverter fault, which has been purchased just one month back....

Battery no. A5g6b022581 5g63
Battery type fmib-mreddin65lh
Date of purchase 04/08/2016 48 months warranty
Battery not working at all. I am in trouble. Cannot drive my car.
Called to authorised dealer ambuja battery, old sangvi, pune 411027
Unable to help as no stock and asked to complain against company.
I called nilesh dudhane pune office. No response.
I called mumbai office. No response.br...

Hi,

My name is anjan chatterjee. I have bought a honda x-blade in october 2018 under my wife's name i. E. Yashika vijay from premsons honda, ranchi. The battery got dead during the lockdown. The battery covers 18 months of guarantee which ended in april 2020. However, due to complete lockdown i couldn't claim the guarantee since, the service center was closed. Now, the service center has resumed work so, i have claimed the...

Dear sir/madam,

I have purchased a battery for my santro car in the year 2018. The battery serial number is a3f8 567639 3f83. Due to pandemic the car was not used for sometime. So the battery got discharged. I gave the battery for charging to the nearby exide battery shop. After checking the battery i was informed that the battery has failed.
I asked them to check the warranty but they said this battery was not registered...

I get a bad behaviour from the staff of exide shop in kazhakuttom. Their behaviour was bad to every customer. They misbehave me when i was asking some details of battery. Actually i want 7w battery but they try to buy me 4w battery and i rejected the offer. Later thay misbehave me roughly and told me never ever you can get this battery from any exide shop and he has the right to block any customer services for me...

Hello Team, I had purchased a Exide battery for my Swift car from Sangvi dealer shop. within a 23 months (1-June-2019) i was facing battery issue and i got a replaced battery. Now its hardly 11 months completed, again i am facing the battery issue. I just want to know how the battery getting problem with in 11 months. So the replacement battery got a not a original or what. Mob-[protected]...