Exide Industries Complaints & Reviews

Dear sir,

We have registered a complaint with your office with complaint number njnck[protected] and your service engineer visted after 10 days and after a proper check he said that the inverter needs some spare part to get this fixed but unfortunately that part was unavailable and we were asked to wait for few days to get that spare part.
Now i called today to mr javaid on his phone number [protected] as this number was...

Dear sir,

Till date we have received a very poor response from exide service engineer for complain number ejr0277211 and ejr0340861.in second complain your service engineer have not visited our home till date.

Today i. E on 19/07/2019 we have again launch our complain and the complain no. Is ejha00046174v354.
If within 24 hours your enineer will not visit and resolve the issue then we will meet in consumer...

I have purchase new exide battry for car on 27 jun 2019 last month and battry acid was leakage on top i have submit battry to exide dealer aman battry in baraut pin 250611 after 15 days my battry return and no exchange the problem is same and i fit old battry it is in good condition no leakage only problem in old battry it start only 1 time 2nd it is not able to start and for acid leakage problem it damage the paint my phone no is [protected]br...

This has reference to my above complaint number which was registered on 15th july`19, i have still not got any response & cannot use my car since the battery is dead.
When i purchased the battery in feb`18 i got it installed on a sunday within 3 hours of calling car battery expert, that is a great sales service, but what about the after sales, the customer has to wait for 48 hours and the inconvenience of not being able to use the...

I have procured exide mileage range battery on 04.06.17 against bill no. 2803 from pioneer batteries, zadeshwar chowkdi, bharuch.

Battery started giving problem in feb'19. Same was shown to dealer he recharged the same & handed-over battery to us. Again after one month battery failed, on calling dealer he took his own time of ~4 days for checking the battery & serviced the same. Again within a month battery failed. On asking...

I have purchased exide invatubler battery from gaurav battery (Regd.), wz-93, mau within 2.4 year the battery stopped working. I went to gaurav battery but they said call to exide customer care because your battery is under warranty. From last 5 days i have been continously calling to your service centre but there is no1 who hear our complaint. It will be good if i get the reply asap. I am really not happy with your service, if i will not...

Dear sir,
Hello.

Sorry to inform you that i purchased car battery from nimbahera dealer on 24/3/2018 but your battery completely become function less on 23/6/2019, just after 1 year. At that time my son was on highway he stopped the car for some refreshment and after completing it when he started the car but there was no response shown by battery, when he arranged mechanic than mechanic suggested that your battery is...

Last week dated 17th-June-2019, My father and my Mom were sitting in the lobby area and was watching TV and all of a sudden, we heard a loud explosion noise, When they saw, what happened, it was shocking, from battery all over fumes and acidic substances spread, and for a moment they were unable to see anything and toxic smells are spread all over the place, the sound was so loud that our neighbors thought that LPG cylinder get exploded.br...

My battery got discharged in just 5 months. And the shop named ashoka battery i purchased it from there and they are not even assisting me for it. What should i do then not even they customer care of exide is picking up the phone. I am in a emergency such a bad service. I want to take a strict action against ashoka batteties gurgaon sector 12 opp. Telephone exchange...

I purchased exide mileage battery s/no a3e8g519956 from exide dealer automobile (Addr: 113, raja s. C. Mullick road, kolkata - 700032) on 1st july 2018. The battery is faulty and is not taking any charge. When i called up the dealer abhishek, he said that he will send someone to fetch the battery. I gave him my address and told him to send someone since this is an emergency. The guy who was supposed to come for collecting the battery calls...

I have purchased inverter battery from suraj batteries nanded on 11.07.2017
As per bill and dealer committment it has 48 months free exchange & replacement of battery sr. No. A5e7i-007670 it is send from exide showroom bhusawal near state bank of india bhusawal on 03.06.2019 it is not returned to me upto 22.06.2019 my house is in dark due to off supply after power off period from that time, hence you look into personlly for early replacements.br...

Dear sir/madam
I would like to bring attention in fact that I Parmanand prasad purchased exide tubular battery type-6EL150, Serial No.- 3YJ[protected] on 27.03.2019 with paid rupees of 16000 INR. Purchase store name JAI BHARTI BATTERY CENTRE, Bajrang wali more, Tinmuhani, sheikhpura, 811105 (BIHAR) Mob:-[protected]
After 10 days of purchase we noticed that battery not running well. We have completed inspection of inverter related...

I had purchased exide battery for my car on 28th july 2018, in may 2019, i have observed leakage in my battery.
I have registered complaint on toll free number on 16th may, followed up regularly 5 times till date 28th may, there is no response from any of the service engineer.
Customer care always say that, forwarding your complaint to concerned department and you will get call from service engineer.

Worst service...

Meri car ki battry subah 9am se khrab hai subah se road side asistance or castumarcare ko call kar karke thak gaya hu 12:45pm tak koi help nahi mili
Road side asistance helpline ka ek time hona chahiye ki kitne time me help milegi product bechne ke baad road par hi warrnty me khrab ho jata hai or company ki taraf se koi help nahi milti subah 9am se complane likhne tak...

I m arpit pokharna from chittorgarh, rajasthan. Dealer shop name is, manit motors, near ashirwad dinning hall, station road, chittorgarh. When i went to his shop for complaint exide battery no a2j7a034220 2j74. Battery was not working properly & battery is in guaranty. I purchased battery on 17/11/2017. Battery should be replaced. I told him for replacing the battery. But he told that company has refuse to change the battery and battery is...

Hello team,

I am using exide battery for my royal enfield thunder bird 350 and after 8 months battery stopped working and submitted for replacement but it took 1 month to replace the battery and again company provided a fault product and which is not working again... Really i don't know, what i need to do next.

I have updated the photos of new battery, which i have received just 2 days back.

Worst...

My inverter is not working properly from past 3 weeks. I called customer service for checking and he came after multiple reminders. After checking the inverter he connected me with his supervisor named deepa who directly asked me to carry my inverter to the dealer on my own and get the replacement done. They won't be able to provide any assistance to me. What kind of service you're providing if customer himself has to take the product to...

Sir,
I'm forwarding this complaint against poor customer service from your executive at an exide retail shop at panoor, kannur, kerala. When we contacted the person for a warranty regarded issue he replied back very harshly. He also told that he couldnt handle the issue and try somewhere else for the same. As we enquired about the possibilities of contacting a nearest showroom, he told that he cannot guarantee their possibility and...

On 28th sep 2016 we purchased the above battery for our invertor in the house with 3 years warranty from om sakthi electricals mgr nagar chennaii -78 having mob no [protected]. Battery is not working for the past one month. Our efforts to get it rectified/replaced through the seller is not yielding any result and they are not willing to do anything. Can you pl look into it and do the needful immediately. The battery no is a4d6c031868, purchased...

I had purchased car battery on 7th may'18 but the battery is damaged within a year. I had purchased the battery no: a3c8g358609 for car or15r4312 from meher auto electricals, belpahar, jharsuguda, odisha-768 218 & surrendered the defect battery at m/s. Soma enterprises, kendrapara, odisha-754211 on 26th. Apr'18. Till now no action has taken by company....