Fashion And You — Refund not yet received-16 days

Address:Mumbai City, Maharashtra

Hi, I am a regular customer at Fashion & You online shopping site. I had ordered a Georgette suit with Lining on 12/07/2015 and after receiving it I requested for a return. The product was picked up on 30/07/2015. But still I have not received the refund. It's 14/08/15 today, still I am waiting for my refund. Everytime when I send an email to the customer care, they just say that they will look into this and get back to me. Now they are insisting on the return receipt given to me by courier guy, but i dont have it, i have thrown it away, means will i never receive my refund????? I must have sent 10 mails to them. But no use. I now insist on a direct refund in my bank account coz my trust from this site has completely gone. Hopeless site, pathetic service.
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Fashion And You customer support has been notified about the posted complaint.
Aug 18, 2015
Updated by Harshada110
Now u got the order number,[protected] didn't u?
Now tell me how many more years will it take for my refund?
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Dear Harshada,
Greetings from Fashionandyou.com !
We regret for the inconvenience caused to you. We would request you to kindly share the related order number, so that we can assist you in a better way. We will be waiting for your prompt response.
Regards - Team Fashionandyou.com
[protected]
Dear Harshada,

Greetings from fashionandyou.com !

We apologize for the inconvenience caused to you. Based on your concern, we would like to inform you that the refund against the returned is under process and the store credits will be activated in your fashion and you account by today itself. We would request you to wait for 24 hours and the refund will be there in your account.

We once again apologize for the inconvenience caused to you and look forward to serve you better in future.

We appreciate your patience and understanding in this regards.

For any further assistance you can call us at +[protected]:00AM till 9:00PM or email us at [protected]@fashionandyou.com

Best Regards,
Customer support team
www.Fashionandyou.com
Dear Harshada,

Greetings from fashionandyou.com !

We apologize for the inconvenience caused to you. Based on your concern, we would like to inform you that the refund against the returned is under process and the store credits will be activated in your fashion and you account by today itself. We would request you to wait for 24 hours and the refund will be there in your account.

We once again apologize for the inconvenience caused to you and look forward to serve you better in future.

We appreciate your patience and understanding in this regards.

For any further assistance you can call us at +[protected]:00AM till 9:00PM or email us at [protected]@fashionandyou.com

Best Regards,
Customer support team
www.Fashionandyou.com

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