Fastrack Complaints & Reviews

Incident 1: 21th Nov 2015 @ 21:30 hrs Booking Number : 60325 Booked at 18:00 Hrs Pickup from Redhills to vallur (Near Minjur) Chennai, Tamil Nadu. I have booked cab (Tata indica -mini) Redhills to vallur (Near Minjur) .the cab drive has charged 680 rs. i called fast track customer care and enquired approximate charge for this distacce. they told 380 rs. but driver received 680 rs from me. i asked to fast track customer care please...

I purchased a Fastrack watch from a shop in Mapusa Goa. A dealer in fastrack watches after about a month o[censored]se it just stopped. I took it back and he said that he would send it back to the company which took about 15 days for it to come back when i got my watch back after 1 week o[censored]se the secound hand just came out and the watch and again the watch has stopped....

Dear Sir/Mam, I Mr.Avinash Ratnakar kale purchase your well known reputed brand fast track eye gear from your registered distributor name as D M Mule main road shrirampur dist. ahmednagar Maharashtra India.dated:[protected] model no: M078Bk2P of Rs 2250 INR .bill no 12110 During purchase of eye gear cover was provided was some different model no case cover. My main complaint is about frame stick dismental on[protected], on same date we visited...

Purchase Fastrack Sports 3099SP04 Men's Watch through Snap deal on 08 June got rejected watch having lots of problem went almost 4 time service center, person assured its rectify but still having same issue like Time got delay. During purchase till now its four time visit to Service centre at Road no 10 Banjarahills Hyderabad Telangana INVOICE NUMBER :SB2C75/15-16/1192 & 08-JUN-2015...

Hi, I purchased a fastrack strap watch. Please find the details below: Variant: 9462AP02J Date of purchase : 21/03/2015 Strap broken: 14/08/2015 I went to change the strap, but they said the stock is not available. After 2 months, the stock came and they replaced the strap on 09/10/2015. They charged Rs.275/- for the same. Now again the next strap started getting worn out and about to break. Hence filing a customer complaint...

I bought a new FASTRACK watch of Rs.750/- model no.9951pp05 on 19 May 2015, warranty period 6 months.From Fastrack, Near chinchwad box office theatre, side to just in time showroom. This watch stopped working 6 times in 5 months.at once of 6 times, authorized customer care center center sent my watch to main centre for 1 month. But after that also my watch stopped working twice.Still I'm requesting FASTRACK to replace my watch.Its not my...

Hello Titan, I have fastrack watch model 4052pm01 and I had purchased it around 2.5 to 3 yrs ago and i loved the watch but a week ago the metal strap broke, I searched all the service centers of Hyderabad and secunderabad cites and every one told the strap is not available and the watch is now pretty much useless, buy a new watch! Some even told me the company discontinued the item so its not possible to raise a order for new strap and...

Hello Sir,

I had purchased a Fastrack Mens Watch (Model Number: 3081AL01) from Nucleus Mall, Cochin around 2 years ago. 6 months back (June 2015), I gave the watch for repair at the same store due to stoppage and also for changing the strap. And now they called me and told that the watch cannot be repaired, the parts are not available and showed me a slip with Depreciation amount of Rs. 758.

Very bad service...

Dear sir/mam, I have bought a fastrack watch of the model no.3024 SM on the date 17/01/15 The dial case of the watch got corroded & as it is under warranty period I have surrendered the watch in the shop where I purchased it & got a acknowledgement receipt dated 24/08/15 for it.At the time of surrendering the watch the shopkeeper told that I would receive the replaced watch in a month but when I call now, I don't get any proper responses....

Hi Team, My name is sathyabalan. Working for an reputed bank in chennai. I have booked fast track call taxi on[protected] . FT booking ID - 54182. Route : Neelangarai to Triplicane. I have asked them to reach at 9.00 where it reached at 9.11. I have boarded the taxi at 9.30. i have the taxi while boarding where it did not showed any waiting charges but showed 99 rupees which is the initial charge for first 4kms. After passing kottivakkam...

I booked 9 seater Tavera using fasttrack cutomer care number for morning 11.30 AM. We booked it by 8.30 AM itself, and Tavera driver called by 10.35 AM, But when car came, it was Xylo, 7 seater car. When we asked about this to customer care, they said to take this car, or simply cancel and leave. Our family was waiting to go for a function, and due to time constraint, we took the car at that moment. We called to fasttrack customer care, but...

We have pre booked 7 seated cab on 25 Aug 2015 itself, for 26 Aug 2015 at 17.30 hrs we received booking sms (attached)and on 26 Aug from 16.00 hrs we was calling fast track customer care and they was replying cab will be there in half an hour and bla bla reasons. But at last no taxi has been arranged and when we ask them they gave mobile number [protected] to raise complaint but no one picked. This is the second time we were facing...

Hi There I am Uday and have bought Fastrack sun glasses on last Friday at Marthahalli store. When i went back to store today to exchange with some other i heard from agent no exchange on sun glasses which they were failed in explaining to customer before bying the product. This is my bad experience with Fastrack and don't understand, isn't an agent job to explain company policies to customers? As customers would always go for exchange...

I wanted the original Fastrack watch adjuster with the same original design to be fixed in my watch and went to "Titan Authorized Service Centre - Oppanakara street Coimbatore - 641001". Phone Number[protected]. TIN Number [protected]. My request was submitted on 15/07/2015 and the service provider informed me that only different adjuster is available and i requested for the same original model. Hence after the discussion the service provider...

I purchased a wrist watch, bracelet of dat has been corroded. .I went to world of titan a service centre, there I was told dat we have no policy to replace dis bracelet. ..they just cleaned dat nd hand overed to me dat watch. I just want to say dat if someone spend an amount approx 2.5 thousands and get such kind of problen withen 3to 4 months then why to waste a lot of money .just go and take a local watch use dat nd throw dat. It was...

I have bought new watch and its was under guarantee.. the store person has said me to keep for two days.. and he return me after two days after dat my watch is not working properly... i complain them again but they said that they cant able to help me... what is all this....

From: Rohit Kumar
Sent: Monday, July 27, 2015 11:20 PM
To: Helpdesk ( TitanCare )
Cc: Grace Rajini C.; Amarnath C V ( Service )
Subject: RE: Issue with the Fastrack watch (878155)


HI,


Will I be getting my watch back. This is blunder which I have done by purchasing the watch from your company. This time please for-give me and give me my watch back I will try not to...

I purchased Fastrack wristwatch model 4057 PM01, within a 14 months o[censored]se after purchase of this watch, it's strap plastic/rubber part got broken. I went to Titan service center at Dadar (W) Mumbai and asked them to replace the plastic part but instead they replaced complete strap by charging Rs. 300/-. Again this new strap plastic part broken and Titan service center asked to replace complete strap again. I was having concern that the...

Hi, I had given my watch for glass replacement on date:[protected], at fasttrack outlet located at alphaone mall Ahmedabad-gujarat. They had given me bill with estimated 15 days to complete the service. After that i visited the store specially to collect my watch 2 times, every time they use to give me new dates. Still the day its been 34 (more then 200% delay) days but i haven't got may watch. Kindly help me out get my watch, otherwise i...

Hi, I had given my watch for glass replacement on date:[protected], at fasttrack outlet located at alphaone mall Ahmedabad-gujarat. They had given me bill with estimated 15 days to complete the service. After that i visited the store specially to collect my watch 2 times, every time they use to give me new dates. Still the day its been 34 (more then 200% delay) days but i haven't got may watch. Kindly help me out get my watch,...