Fastrack Complaints & Reviews

Hi I am Sruti from kochin. I had purchased a fastrack watch from lulu mall Cochin on the 8th of may 2015. Day before yesterday ie, on 18th may, my watch got damaged and when I went to the store the respected person in charge told me that the glass part doesn't have any warranty. I have been using titan products for the past 10 years and is this the way you treat your customers? Either you replace my product or I am filling a case against...

I had bought a Fastrack watch ( details attached ) from Samay, Kamla Nagar, Delhi on 18th Apr. 2014 & gifted it to my son After a few months it started giving problems - went slow & even the polish on the top also got worn off without much of a use Since it is under a 2 year warranty, gave it back to Samay so as get it set right, it was returned back to me after repair stating that the complete machinery has been replaced & nothing much...

We have visited the fast track show room in Orion Mall Bangalore. We purchased one watch and made the payment via swiping debit card. After 2-3 attempts of swiping the Store manager said that the there is some problem in swiping machine and requested to pay the cash. We agreed to pay the cash but we come across the amount of Rs. 1995/- has already been debited from our account. We told this to the branch manager. Upon this he showed less...

Order for Merger of 50% DA, Retirement age news goes viral in Social Media

Recently rumour mill went overdrive in social media with the following news that

1.central government decided to Merge 50% DA with basic pay with effect from 1.1.2015 and order will be issued within 15 days

2. Encashment of Earned Leave to be curtailed to 180days instead of existing 300 days.

3.It went...

Hi, I am Sachin Waskar.I have purchased fastrack watch with model number 3101YSA (with warranty period) on 23rd August 2014 from Kamdar & Kamdar shop, Dadar(E). After couple of months my watch is not working properly. I have visited to Dadar service centre 4-5 times till date.After servicing it works for few days but same problem occurred again, then I have visited the Dadar Service Center again, then they sent this watch to Main...

On 24/10/2012 i bought a fast track watch from the showroom and got 2 year warranty for that product.During the warranty period case corrosion happened in 3 times & i got repaired also.so now its warranty over and the same problem happened.I don't know why it is happening frequently.I think you are giving bad quality products to the customers thats why it is happening always.this month 14th i gave my watch to the titan service center...

I Had given my fasttrack sunglasses for repair at Titan Authorised service Center loacated at 1st floor, Durga chambers, 18th june road, Panajim, Goa on 11/07/2014 & they had issued me a service record form no 1583. But till date I have not received my glasses back even after visiting them for more than 20 times. They are even not able to locate where my glasses are. I was told that I will be getting a discount coupon with which...

This is in reference to my earlier complaint regarding the working problem of Fast track watch which i purchased on March 2015.Although it is repaired two times by company now the watch is not working.now i am not ready to give it for repair, because i am sure that this is not a good brand ang i should get back the money or replace with a new one. Expecting a positive response Best Regards, Sunilkumar.K [protected]...

Hi EveryOne, Do not buy fast track gift card, while i purchased the fast track gift card through online with payback. but card is not activated. While i asking to activate card they said they are not responsible, and i ask pay back customer care they are also not responsible. after that i am unable to activate that card... please dont buy fasttrack gift card...

I have booked a Fast Track call taxi from Tambaram Railway station to Thoraipakkam on 20-Apr-2015 6.30 AM. When i was entered into the cab, the meter says 1.6 KM. I asked driver about this he said he turn on the meter while entering into the station and he went out and came back like that. Then driver charged two way toll gate amount from me. When asked him about this, he said Fast Track only told him to collect the two way amount from customers....

I have given one fastrack watch for repair to showroom where I purchased the watch but till time I have not received it back and every time shop owner is saying that he will give a call once received. Watch model no is NE3089SL04 Date on which it was given for repair is 22/03/2015 Name of shop :- Classic 7th C Road Sardarpura Jodhpur Rajasthan-342001 If the action is not taken soon then I will go to consumer forum. Thanks And Regards Kamlesh...

Dear sir / madam my self suraj singh living in jamnagar gujarat I have purchaced your product .. Which is a wrist watch, design number is 3069K202 on 05/07/2014 from manali show room, add - city arcade pandit nehru marg jamnagar ..my watch is under warranty period ... On 22nd march 2015 problem of time adjuster not working properly so I given the watch to the show room .. I didn't received any customer satisfaction of giving a good service...

sir i have to state to inform u that i purchased a ladies watch from fastrack show room, ASIAN TIMES 1ST FLOOR, big bazar, Forum mart BHUBANESWAR . After two days since the watch did nt work, i gave it to the shop for repair . But the shop man faurded me saying he would return it soon . it is already 15 days . But still i did not receive it. The recipt no is 17 . The watch no is NE9732910J...

Dear sir/madam I have fast track model no. Which is printed on back side case 1230SSB, case is deteriorated after 2 years o[censored]se it is very irritating when I wear so could you help me why the wear takes place, I think you people are not using the good quality steel for making cases. Please guide me what to do now...My father has 15 years old HMT watch still it is working awesome & its body is very good I don't no for 2 years...

Hi Sir/Madam, This is regarding a compliant for a Chronograph Fastrack watch which has been given for service multiple times(3), but the same problem still persists. I have been informed by the Service Center that this is the maximum they could do and further watch has to be replaced only, as after multiple repairs issue is not resolved. So they have insisted me to proceed with a mail request for the same. Kindly note that 3 times...

Hi, This is to bring in to notice that there are tall claims made by the company when the product is to be sold, i had purchased fasttrack watch from Mulund.I had purchased chonograph watch from R mall store Mulund. My glass of the watch is broken, when approached the service centre they gave estimate of Rs 375, i told them to go ahead, got call from the service center that glass is not getting fixed porperly will have tobe send to...

I bought a fastrack bag from Gandhinagar fastrack store last year. The bag needed to repair so gave it back to the store to get it exchange by the new one. They said first that it will be replaced within 15 days. Its been 45 days now they haven't replaced my bag till date. Now when I go they say that the bag is no more in production and out of stock from the company. But its still available on the official website of Fastrack. This kind of...

i purchased a watch from gouri watch co, bhubaneswar, odisha on[protected]. After using it for 4 months it stopped working, i just gave it for service. then again after using for few months it shows problem of late time then i gave it for service. 3rd time also like that the watch stopped working and i requested the fastrack engineers to replace it, but i was not having the previous bill, so they just repaired and gave it to me, they changed...

Dear Team, This is Sameer Pansare, i bought this SKU / 9463AL03, GENDER / GUYS, COLOR / BLACK, FUNCTION / ANALOG watch 11 month back, unfortunately i lost my bill. now my watch is not working properly but without bill service center not to replace or repair that watch. Below are the my contact number if possible please contact me. I hope my issue resolve on urgent basis. Thank you, Sameer Pansare [protected]...

I am really upset from fastrack. I have purchased a wrist watch 4052PM01 three years ago and now its strap has been broken and unrepairabe. Its strap is not even available in market. I have searched whole titan showrooms in city. Why do you manufacture such a thing if you cannot provide service. By Praveen Francis Damasus...