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Fastrack Complaints & Reviews

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Last updated Apr 16, 2024
Complaints 935
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Fastrack reviews & complaints page 34

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R
RJadeja
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement of watch glass

Address:Ahmedabad, Gujarat

Hi, I had given my watch for glass replacement on date:[protected], at fasttrack outlet located at alphaone mall Ahmedabad-gujarat. They had given me bill with estimated 15 days to complete the service. After that i visited the store specially to collect my watch 2 times, every time they use to give me new dates. Still the day its been 34 (more then 200% delay) days but i haven't got may watch. Kindly help me out get my watch, otherwise i...
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RJadeja
from Mumbai, Maharashtra
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Replacement of watch glass

Address:Ahmedabad, Gujarat

Hi, I had given my watch for glass replacement on date:[protected], at fasttrack outlet located at alphaone mall Ahmedabad-gujarat. They had given me bill with estimated 15 days to complete the service. After that i visited the store specially to collect my watch 2 times, every time they use to give me new dates. Still the day its been 34 (more then 200% delay) days but i haven't got may watch. Kindly help me out get my watch,...
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S
sivakumar123
from Mumbai, Maharashtra
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Returning the product back which was purchased online

Address:Chennai, Tamil Nadu

Purchased a fastrack belt online from titan website. Order no.Ec[protected]. Received through courier on 04.07.2015. The product was not good so i made a return request on 05.07.2015. I contacted the customer service they said that my product will be taken back within five working days, but till now (24.07.2015) no one had contacted me to take it back.I had called customer service people thrice, everytime they tell that my complaint was registered...
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H
Hari Sadarla
from Hyderabad, Telangana
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fastrack commando 3083SP01 watch strap

Address:Krishna, Andhra Pradesh

I have purchased a fastrack commando 3083SP01 watch in vijayawada at eluru road road branch.. it has a silicon strap and it was damaged with in four months only. they have said that there is no guaranty for watch strap and it is available only for watch machinery., Now what i have to do.. do i need to buy a new strap.. or you guys will provide any assurance. even to buy the straps there is no information available price details your official...
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A
Ajoy333
from Bengaluru, Karnataka
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Strap Unavailable

Address:Bangalore, Karnataka

I have been using the fastrack watch model number 3042SEA, for the past 2 years, its strap is completely degraded, I have almost visited all the fastrack showrooms and titan showrooms for a new strap for the present model. None was available. Please do the needful asap....
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lovedebabrata
from Contai, West Bengal
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Change of Sunglass in Gurantee Period

Address:Kolkata, West Bengal

Purchase a sunglass on[protected] from FASTRACK vide invoice no[protected]. After 3 to 4month the sunglass frame crack from a defect place which was tell me that its like a design. After that I took it in the service center of Titan but they not received my product which is now in guaranty period but they not changed my product....
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A
arunkarkki
from Chennai, Tamil Nadu
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fast track cheating discount offer

Address:Chennai, Tamil Nadu

Hi, Today 03/07/2015 booked fast track call taxi in chennai. we booked with the discount code 200 rs in fasttrack mobile app. end of the trip we didn't get any message to my login number driver charged 190+ rs for this trip. This is totally cheating. Kindly provide the money back. Booking ID :- 44698 My mobile number :- [protected]....
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V
Vineeth Vijayakumar
from Kottayam, Kerala
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its deos not work properly

Address:Kottayam, Kerala

my new fasttrack watche Mode no: 3101sl01 Design DD193 its fully complained. this is my second time problem occur in same product could u plz helpe & give a solution Name : Vineeth Vijayakumar nataserry, ktm 686006 Mob no: [protected] Showroom Address : World Of Titan CSI Commercial center baker jun. Kottayam ph: [protected] Tax Invoice no :[protected] Date : 17/02/2015 Tin : [protected] time 15.58 Total amount : 2995...
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K
Krunal Khatri
from Pune, Maharashtra
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Poor quality watch, I need replacement.

Address:Pune, Maharashtra

I purchased fastrack watch(Model -3099SP02) from Pune Central on 24/08/2014. 1)Within a month stem of crown was broken (I really don't know how), when I tried re-adjusting time. It was with service center ("TITAN CARE" "M/S V R AGENCIES PVT LTD II " located at 'ITI Road, Aundh, Pune-07') for couple of weeks. They repaired it and watch was working fine. 2) In January 2015, My watch suddenly stopped working. I had to rush to same service...
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Address:Ahmedabad, Gujarat

Dear Sir/ Ma'am, I have given my fastrack watch to one of your dealer at Chandkheda 4 D square mall as my watch's belt broke and resulted into breaking of my watch glass. They said they will this and charged Rs 200 to fix glass.The next day same thing happened and gain my belt broke and it fell from my hand while I was driving and the broke my watch glass.I went back to the store they said there is a manufacturing defect in the belt we...
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J
JOE THOMAS PANJIKARAN
from Adur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

manufacturer defect not repaired after 3 company repairs

Address:Alappuzha, Kerala

my fastrack watch( model no. 3022SL02 ) has been experiencincing complaints.Since the day i brought (21/06/2014) it has been got repaired by the company three times.it has a 2 yrs warranty.every time it takes almost like 2weeks to even one month.now its again not working and in still under guarantee. if give it for repairing to titan, it means weeks .i am looking forward for either a permanent repair or a machine replacement.please do contact...
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J
jhe
from Mumbai, Maharashtra
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Watch full of fog even under AC

Address:Ernakulam, Kerala

bought chronograph watch... very much unsatisfied by its perfomance. its glass is full of fog while in AC and while travelling. Cant see the time correctly. used the watch for just 3 weeks. whenever i go for a bike ride the watch's screen becomes foggy. we cannot even see the time. If i walk into an Air conditioned room then also the watch's screen becomes foggy....
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N
NAMA123
from Ahmedabad, Gujarat
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i want to exchange my watch

Address:Mumbai City, Maharashtra

my boss gift me fastrack watch but i dont lik that watch so want replace that watch but that shop keeper not accept this he said only 2 days we replace any order my boss buy that watch 08/06/2015, , , and so some personal reason i a, on leve when i am back to office than he gift me that watch on 15/06/2015 so when i am vist that shop he not replace my watch i want to replace my watch Shop deatils as per below Parihar Watch Company goregaon...
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i bought fastrack watch from Madinat ziyad Mall Abu Dhabi before around 1 year after four or five months i feel allergy on wrist with bracelet so i avoid to ware that watch and now i went to same madinat zayid mall to inform without warranty card and fastrack agent told me that card is required for warranty and after 4 or 5 days ( 2nd June 2015 ) i visited again with warranty card... again they refused me with below mentioned reason. reason...
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S
sagarreddy0
from Chennai, Tamil Nadu
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fastrack sports analog watch

Address:Raipur, Chhattisgarh

Hi fastrack, Please find the attachment for fastrack sports analog watch I have taken on 27 Oct 2014, Watch belt is broken one week back kindly look in to this matter and change the same belt or provide the new watch I have Full guarantee period. Regards, vidyasagar +91-[protected]...
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harish9292
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor quality strap..

Address:Dakshina Kannada, Karnataka

I bought a fastrack watch 8 months back..the watch is a strap one...soon after 3 months of my purchase tne strap and belt holder were damaged(no external cause)...Then i went to store where i bought the watch to look upon my watch...instead of trying to attempt a repair they said that there is no guarentee for strap even after 1 day of purchase...howcome a 1600 watch go waste in few months???is this the quality/service which fastrack ensures...
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panjarathinam
from Mumbai, Maharashtra
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Don't go for 10hours pack in Fastrack at Coimbatore - Go for balajitravels

Address:Coimbatore, Tamil Nadu

I have booked a Fastrack for 10hours pack morning 8AM to 6PM which cost is 1300Rs. Driver reached my place @ 8.20AM. We have visited 3places asked driver to go back to home @ 5.15PM where Coimbatore is 3KM away. Purposefully he took us Ukkadam to Forum area where we usually have more traffic instead of court route to reach Sivanantha Colony. When we reached home the time is 6.40PM and driver said it is more than 10hours you should pay day...
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Rahul Kesarwani 1987
from Mumbai, Maharashtra
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fastrack 3099ssb DIAL make deep scrach

Address:Thane, Maharashtra

Hi, I am Rahul Kesarwani, Mob : [protected] from Thane was purchased fastrack 3099ssb model last November, it has been only 6-7 month and get deep scratches in dial backside which is creationg & make pain in my wrist. requesting you kindly advice on same or please exchange my wrest watch. Regards, Rahul...
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R
rv_4588
from Mumbai, Maharashtra
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Sunglasses repair

Address:Hyderabad, Andhra Pradesh

Recently I had given sunglasses for servicing. After a considerable point of time, people responded and said that sunglasses can't be serviced and glasses can be exchanged with coupon of value 45% of original cost. The Sunglasses was a brand new one (2 months old - brought on March 2015). May I know on which basis these depreciation value is determined. Also could you please let me know what's the use of providing Warranty card when...
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appu.mohan34
from Kottayam, Kerala
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NOT WORKING PROPERLY

Address:Kottayam, Kerala

SIR, I HAVE PURCHASED A FASTRACK ANALOGUE WATCH MODEL DC605 FROM TITAN SHOWROOM KOTTAYAM, KERALA ON 16/12/2014 MY WATCH IS NOT WORKING PROPERLY AND I HAVE GIVEN IT TO THE TITAN SERVICE CENTER THREE TIMES AND THE SAME COMPLAINT IS STILL THERE. NOW MY WATCH IS UNDER THE WARRENTY PERIOD. NOW I DONT NEED ANY MORE REPAIR, KINDLEY REPALCE MY WATCH AS SOON AS POSSIBLE ANISH MOHAN GOKULAM (HO) MOOLAVATTOM P.O KOTTAYAM KERALA PIN;686012 MOB:[protected]...
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