Fastrack Complaints & Reviews

Dear Sir / Ma'am, This is Pooja Mehta from Baroda. I have took a watch from Dalson Baroda before 10 months. That watch is not working . Every 2 / 3 dyas watch stop working. Being a branded product this kind of product is not acceptable. I have shown the same watch to the purchaser thrice in last 10 months but that vendor is also not good. I m not happy with the service he is giving. Kindly come up with the solution. Waiting for...

To whosoever it may concernMy husband bought a fastrack watch for me for my birthday which falls on may 1st. we bought the watch on 29th April from Fasttrak outlet in Chrompet, Chennai.In two weeks after using the watch, it stopped working. Unfortunately I was in my husbands hometown for two months when this happened. I was unable address it immediately to the showroom.I went to the shop on 09th July 2014. First one boy attended me, he was...

Hi, I have purchased a fastrack watch Model No: NE6058SL03 on 6th July 2014, 5.30 pm and after very next day, when I was going to wear it, suddenly belt was broken. As a customer I never expect this from a branded watch !! And if you are telling that there is no gurantee for belt then it will be a great loss for me. I hope you can understand that when someone is going to invest Rs 2000 for a watch, then what expectations he/she keeps with...

Hi, I have purchased a Fastrack watch model number - 3107KL01 on 05.07.2014 and i have not been given 25% discount on this watch. I entered in your New Delhi, Dwarka, sector 12 market shop by seeing the discount of 25% on all Fastrack watches and i selected the above said model number by saying that this particular model is not under discount scheme. But today i am surprised to see the same model on Jabong.com with 25% discount, not only...

SIr i have bought the watch Fastrack Basics Analog Watch - For Men (Silver) through Flipkart. the watch is not working properly. The watch stops often and i have to adjust time and then it works for some time. Then again it stops working. Please do let me know what might be the problem and how shall i make it repaired....

Dear Team, I purchased a Fastrack watch (NC1478Sl02 Rs-1845/-) on[protected] from Western watch co, Ganesh tower, m g road Trivandrum, Kerala-01. After first submission for my compliant resolution itself the watch is not resisting properly. repeatly i submit the phoen for more than 5 times but i am facing the problem without any fail. yesterday when met the field team they are telling me to purchase a new product for the above mentioned...

I purchased one Fastrack watch model 9253PSA one year back. Now my watch strap got cracked and contacted your authorised service centre Pookooda Shopping complex, Salem-636009. They told me to wait one week and then week and then contacted they not at all interested to reply. They again told me to wait another 20 days. How many day without a watch we can to go office. And the reponse of your Titan Care one of the worst. Please arrange the...

when I purchased FASTRACK watch, it was very good, but after two month is stop often, after that i sent it for repairing, i got it after 10 days with repair, but suddenly second day it was again stop, and right now it is not going on .i feel bad experience with fastrack......

I bought a new fastrack watch, model NE6013SL04 from the central mall, GB road, thane on 22nd May 2014. But the watch was lagging behind and unable to show the correct timing the very next day. I complained about the same to the showroom, but the salesman said that the watch needs to be sent to the service centre. I had presented this watch as a gift to my daughter, but myself and my daughter are totally disappointed and frustrated over...

Dear Concern, i have purchased Fasttracek sunglass on dtd 7th May 2014, & i have ovserve some problem on my sunglass on dtd 8th May. I have go back to Malviya Nagar Titan eye showroom on dtd 14th may 2014 his concern person saying this is rear problem he was saying pls go to Titan service center for proper result, so i am gone to Titan service center & handover lmy sunglass to concern person on service center he was commit to...

Date : 03/06/2014

I and my family (9 members) return to my home town (Tirunelveli) from Chennai to get Nellai Express (Time : 8.15 PM). I have booked Fast track from Korattur to Egmore ans asked them to reach 6 PM to Korattur (Booking No. 85709) till 7PM cap no come after that I called them they told after 3 hours only you get cap. I am so disappointed and after I got auto and went to Egmore I cannot reach on time. I missed...

once i bought two fastrack watches .both wrist watches stoped working within two week due to mechanical faliure .whenever i come out of my AIR CONDITIONED room or car to normal temperature .a water vapor goes on appearing water vapor goes on appearing .and that water vapour again fall down on gauge after repeating this step my watch finally stop working.my both watches are costly about 1600 and 1875 rs. i think this is only due to manufacturing...

Dear Sir / Madam, I am Girish Govinda from Baroda - Gujarat. On 4th Feb 2014 I was buy a wrist watch from Fatehgunj store. On 9th Feb 2014 I was visited your store once again for resolve 2 problems. 1 steel belt size was remove and 2 pin was not proper fit in belt ( photo attached ). Steel belt size remove by person but for pin he set a temporary solution, hammering on loose pins and watch return to me he say ok. But its not clear so...

Hi Team, Thanks for your response. As suggested I contacted your service center (WORLD OF TITAN Premises Bearing No 47, Bungalow Road, Kamala Nagar New Delhi-110009) on[protected] and the executive is saying that as the strap is made of suede leather so it will get dirty and they don't have any solution to it nor they will be able to help me out.Further they suggested me to change the strap as suede leather has the problem of fading. I...

The glass of my watch was broken have given it to the nearest titan showroom .As they have accepted the watch and said it will be repaired with in 25-30 days.After 30 day i called they said it is not repaired because the company in not having the glass of this watch . For this also i have called weather the watch is repaired or not then said it is not repaired .so what's the use of buying this branded item if the company dose'nt have the...

I have purchased a Fast rack watch for my daughter for Christmas on 15/12/2013 model no, is NA6010SM01.
from Titan Care, Bellary Road, Bytarayanapura, Bangalore - 560 092.


The watch was first worn on 24/12/2013 and after that only on Sundays. Within a month it stopped working and we took it to the showroom who kept the watch for two days and said it is working fine. This happened twice. Again similar problems...

I have purchased fast track watch model no - 4052pm02 there are both digital and analog Dials in it. when i used it for few days the strap got broken. After searching for the straps in places like Delhi and Hyderabad I have not been able to find a genuine strap. People should stop buying Fastrack Watches if the company cannot provide after sales and spares.
Contact-[protected]...

Hi have purchased fast track watch model no - 4052pm02 there are both digital and analog dials in it. when i used it, the strap got broken, i have not been able to find a genuine one anywhere even in delhi and Hyderabad even after visiting several company Showrooms and service centres. People should STOP Buying this Fast Track watch's if the company cannot cater for after sales service....

dear sir,
i am writing this letter for the poor response from the side of company and the dealer. i have bought a fast track watch model no.1478sbc(chain) watch from haldwani (dist nainital) uttatakhand from one of the dealer, before 1 an half year . soon it started giving problems may be the piece was defective from starting
though it is 60 m water resistant but whenever it rains or in cool temp like in ac or hills it started...

i have purchased fasttrack watch from nucleus mall ernakulam before one and half year.now before a month some colour change notice in the dial due to some fungus attack.i have gone to the service centre and they have told that theycannot give warranty for the watch as it happened because of water entering inside through the time adjusting switch.i cannot understand how it go inside.its a water resistant watch.the time switch has gone before...