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Fastrack Complaints & Reviews

1.4
Last updated Apr 13, 2024
Complaints 934
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Fastrack Phone Numbers

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1800 266 0123
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+91 43 4466 4199
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3, Sipcot Industrial Complex
Hosur
Krishnagiri District
Tamil Nadu
India
635126

Fastrack reviews & complaints page 6

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D
Durairaj k
May 18, 2022
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Reimbursement of Rs.175/-reg.

I have passed athur toll on 03/5/2022 at 04.48 pm with my own Swift car and an amount of Rs
65/- was debited from my paytm wallet.On 16/5/2022 recieved messege stating that an amount of Rs.175/- was debited from my Paytm wallet again with Rs. 175.0 for vehicle class mismatch/incorrect toll fare dispute raised by toll plaza. This dispute was for my FASTag toll transaction 0010032205031649244372 on on 03 May 2022, 04:48 PM at Athur Toll...
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C
Chetan Gupta04
May 11, 2022
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Durability of the fastrack eyeglasses

Address:Vision hub Kota (fastrack )
Website:www.fastrack.in

I have a purchased fastrack eyeglasses from vision hub Kota just a month ago.
The frame got cracks within a month of purchase and got broke. When I tried to contact the representative of the shop he had not responded to my problem satisfactorily. Despite the Brand identity and recognition for it's hard and durable frames, the frame got broke within one month. Kindly solve my issue at the earliest and get back to me as soon as possible.br...
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N
Naresh Bottuka
May 7, 2022
May 10, 2022
This thread was updated on May 10, 2022
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Fastrack black chain watch. Color fade. No warranty issued in store

Address:Prashanti nagar, vanasthali puram - 500070, Hyderabad

Hello,
On 19th Apr, i purchased a watch in world of Titan store, vanasthali puram - 500070.
It's not even 20days crossed my watch is color faded.
When I contact store they r neglecting my complaint and not issuing warantee.. please issue warantee and fix my issue....
+2 photos
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A
atsham ahmad
Apr 21, 2022
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Complaining about wrist watch

Address:Saket nagar kanpur 2

Dear Company,

I spoke on your toll free number[protected] last week and made a complaint for wrist watch and model number 3121SSD, but one one call me back and threre is no response at all

is there any one who can help me out ?

I need strap for my watch

My contact number is [protected] and [protected]

Best Regards
Ahtisham Ahmad...
+1 photos
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Address:Bangalore
Website:www.fastrack.in/shop/watch-smart-wearables?utm_source=Google&utm_medium=CPC&utm_Campaign=ADL_Vox_Brand_Search_Phrase_Match_Pan_India&gclid=CjwKCAjwu_mSBhAYEiwA5BBmfzGva6as7zJxYcjkMY-QA5CSzP27d

I ordered REFLEX VOX DIGITAL SILICONE RED STRAP WATCH in fastrack online for 4995 rupees https://www.fastrack.in/product/fastrack-digital-unisex-smart-watch-with-red-str...
On 30th March 2022 and they promise to deliver by 2nd April 2022 through express delivery mode but I didn't received a product on mentioned date. After couple of times follow up with Fastrack customer care and created ticket request TKT-[protected] for delivering...
+1 photos
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B
Bhushan Deore BD
Apr 18, 2022
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Warranty Issue

Address:R.N.B.25 Sai Mondaya Society konark Nagar Adgaon

I want to claim my new Fastrack Watch Side Belt Colour...
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G
G.sk.Zafar
from Guntur, Andhra Pradesh
Apr 5, 2022
Apr 5, 2022
This thread was updated on Apr 5, 2022
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Watch

Address:Guntur

My watch strap is broken...
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R
Rayee
from Srinagar, Jammu and Kashmir
Mar 27, 2022
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Water Resistance of Watch

Address:Buchroo Chadoora Budgam

Sir I ordered a Fastrack watch model number NN38048PP01 from Amazon on 27-10-21 and it was delivered on 04-11-21.Since the watch claims to be water resistant but it got water inside on the very first day since then I haven't used it till now. The watch has 24 months warranty on manufacturing defects, so I want my watch to be replaced or repaired. Below are the pics of invoice and warranty card of watch please help me out.
Name:Rayees...
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M
Mukhrji
from Kolkata, West Bengal
Mar 21, 2022
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Complaint about my worst experience

Address:Golghar, Gorakhpur

𝗧𝗼 𝗪𝗵𝗼𝗺 𝗜𝘁 𝗠𝗮𝘆 𝗖𝗼𝗻𝗰𝗲𝗿𝗻

I wanted to share and express my grief my worst experience in order to talk against this wrong thing happened with me.
I, Sneha Mukherjee resident of Kolkata visited Gorakhpur in the year 2019, december. I purchased a Titan Fast track glass from the shop 𝗩𝗜𝗝𝗔𝗬 𝗣𝗘𝗡 𝗖𝗢𝗥𝗡𝗘𝗥 𝗔𝗡𝗗 𝗢𝗣𝗧𝗜𝗖𝗔𝗟𝗦,...
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A
Aakash123@
from Patna, Bihar
Mar 21, 2022
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Reagaing APR 155% charged by true credits private limited

Respected sir /madam
Most humble and respectful I would like to say that I borrowed money from true balance which is registered with NBFC BANK. where they charge 0.5% /day interest (monthly-15% ) interest charged by them annually 155 % rate of interest charged .The rate of interest charged by them is much more higher by them .No one bank charged like this which one is registered with nbfc .Plz take an immediate action regarding this...
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S
SubhamBan
from Kolkata, West Bengal
Mar 17, 2022
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About the strap of my Fastrack Reflex Beat 7E1

So last year one of my relatives gifted me a Fastrack Reflex Beat_7E1A. But the problem is that the strap tore a few days ago. When I called the customer care they said that I can easily buy another strap. So today when I went to 3-4 Titan stores, they told me that Fastrack Reflex Beat_7E1A doesn't have strap replacement feature. So if you're creating a smartwatch which has no strap replacement feature then you should've provided a strong...
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R
Ramya susi
Mar 9, 2022
Mar 9, 2022
This thread was updated on Mar 9, 2022
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Regarding the cab services in Salem

Address:Salem, Tamil nadu

I booked a cab from Kitchipalayam to dadagapatti Salem and only one person travelled in the cab.. The person who did the booking has not briefed about the luggage charges or anything.. While we were dropped in destination the driver is charging extra charges saying its for luggage where we had only two bags.. Totally unfair.. And while I raised it to the customer service team.. A blunt man is talking in flithy language and worse behavior...
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P
Pranjal_Borah_Fasttrack
from Kaliabor, Assam
Mar 9, 2022
Mar 12, 2022
This thread was updated on Mar 12, 2022
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My digital watch Belt faulty

Address:Vill- Kaliabor, Dist- Nagaon, State- Assam, Pin- 782137

My digital watch Belt has been cracked which was fixed with the dialogue box and under warranty and buy it through online platform from Flipkart.

How do i repair it under warranty.

Fasttrack SWD90066PP01 Relex Beat digital watch.

Order no-OD[protected]

Kindly help on this regards, Please share the procedure

Phone no- [protected]...
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S
Shubham@77
from Hazaribagh, Jharkhand
Mar 8, 2022
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Watch not working

Address:Aasha Residency, New Colony, (Near Deepak Lite) Korrah

Watch not working since 1 month ghknhbuun
Hv bi nai jo n
Gtg junubt
Tvtvybunununy
Tvtvtbynunin
Yvtbyy
Hy na to be a great day
Ga to be a great day of school and I have a great day
Gyi thi na to be a...
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I
Inseeya Bengali
Mar 7, 2022
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Fastrack reflex vox

Address:India shopper stop

Cannot get the otp number when I register the phone in Botswana. I bought it in India.last February from shoppers stop in seawoods mall....
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K
Kanupriya Modi Somani
Mar 7, 2022
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Band activity tracker

My purple fast track band activity tracker has stopped charging. It is under warranty as bought on 18 November 2021...
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P
Priyanath Sahu
Mar 6, 2022
Mar 6, 2022
This thread was updated on Mar 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My watch not working after 2 time service ..

Address:Moshi, alandi road,pune

Some day ago my watch slow run 10min.. so I had shown to kouthroad service centre in Pune he told me need to replace internal machine so I agree with condition and replace it &he committed 6month warranty for this machine if any problems found in future that time replace it... but after that same problem observed then I had shown again at Chinchwad fast track service centre .. he keep 1month for service but after that again getting same issue...
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V
Vivek0405
Feb 27, 2022
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Manufacturing Defect in sunglasses

My TICKET ID: TKT[protected]
My Fastract glasses has some manufacturing defect regarding alignment & product is under warranty but as company do not 've same product available or the parts they deny to replace or repair my product. Same has been confirmed by Titan store of CG road ahmedabad Gujarat that it is manufacturing defect.
What am I suppose to do?? I 've been chasing customer care since many days but only getting assurance...
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V
Vivek0405
Feb 27, 2022
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Manufacturing Defect in sunglasses

My TICKET ID: TKT[protected]
My Fastrack glasses has some manufacturing defect regarding alignment & product is under warranty but as company do not 've same product available or the parts they deny to replace or repair my product. Same has been confirmed by Titan store of CG road ahmedabad Gujarat that it is manufacturing defect.
What am I suppose to do?? I 've been chasing customer care since many days but only getting assurance...
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R
ratul2436
from GUWAHATI, Assam
Feb 14, 2022
Feb 14, 2022
This thread was updated on Feb 14, 2022
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Wrist watch

I have a complain regarding my wrist watch which is broken dial glass and then the dial glass was different from the original one and the excuse was we are out of stock that's why we have to fix it with another one . Ok fine but the dial glass was not fitted properly and it is small in size . My invoice number is[protected]
Job card number JO[protected]...
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