FastWay Transmission Complaints & Reviews

Dear Sir,

I have two set top boxes of Fastway Transmission at my home. but both set top box is out work from last three days.

here is the following message is display on the screen whenever try to on the tv:-

"Channel Unathorized:
109 - You hace not subscribed to this channel. To Subscribe please call[protected]."

Whenever I try to contact customer care, they always tell...

My tv is showing error code of 109 on all the channels we or children's watch. Brought to notice of our regional guy as usual gives rude reply, with i don't care attitude. I selected my channels by going on the website those people gave me 72 hours for starting channels, it's now more than 144 hours and still no resolution of my complaint. When fastway dosnt want any costumers why don't they just shut down....

Sir/ mam,
I want to put complaint regarding fastway cable operators suraj cable t. V. For using abuse language to his customer.
On 15 feb they came to collect monthly payment at that time some channels are alread showing error 109. When i asked them he told me that according to new rules new tv plan selected by user will be broadcast from upcoming week. And they said we have to pay 320 rs regular payment of february. After...

Hi,
This is against fastway media cable network pvt ltd., we want to see z family pack and the amount was giving to them but they are not providing this pack. Second is they are taking monthly 300 rs and they are not giving any gst bill while they are saying gst is included and taking extra money in the name of gst. Third the cable owner ([protected]) always misbehave once we ask about our complaint. Forth is they have charge 2000...

Fastway is not allowing its customer to change base pack they said you can not remove any channel from base pack and they also added rs 40 pack of their own local channel to every customer forcefully, they said if you want to watch any channel you can add but from base pack of 100 channel you camt remove channel either they r tamil telugu language, its clearly against the rule of trai i have also complaint about this to nodal officer of fastway...

I am resident of jagraon in ludhiana district. Subscribing rs 300 /- pm regularly. I time and again requested my cable operator for channel package in turn he directed me to contact customers care which i did but it was told that i am placed in alpha. When i sought details of alhpa there was no response. Today i again requested for package details but i was threatened in case i insist package my cable connection will be discontinued. Will...

Every 3rd day my cable isn't working properly.
If connection is working, work very poor signals.
This is interrupted.
I m not satisfying my cable operator. If i call him he is not response my call.
At last i m only saying that fast way service is very poor.
Service of fast way operator is mentally harrassed.
Please fast action on my complaint
Thanks...

My cable operator can't pic my phone after 2 days my cable connection is close after 3 day i have change my connection u can't help me mera ko mentali bahut prblem hoi hai jo mai byan nhi kr sktaplzzz help me u can contact me [protected] mera pass time v nhi hai k office is pao fastway k, itna koi free nhi hai aj k time agar num diya hai tu pic v krna chiya...

This is not for the first time i m complaining for fastway cable.

I want you to take your setup box back and refund me all my money because you people are not able to provide the services from last 6 months.

This time i wont listen any of your excuses.

Even after calling the agent, who comes for the payment, no issues is resolved, and when i asked him to take away the connection and refund my security,...

1.5 months before we shifted to new house so that i have to transfer my fw box connection. About 12 to 15 days my box remained off. I call to area fw dealer named satish. He come and started my box, collected his monthly charges and gone away. After about 15 to 20 days my connection showed a message about pending payment so i called him again. He ensure me that i will clear it.. After some days my set top box get off again.. I called him...

We have cable connection of fw cable a/c no 54 code 2/80 customer name satvinder pal singh 124 phase 1 jaggi colony baldev nagar ambala city we have paid all dues upto nov 2018 still message displaying e-113 us payment is due which have covered full screen. Inspite of three telephone calls operator of khan cable ambala city is not responding properly. His behaviour with customer very rude.
I request authority to improve service and...

Myself dr simrandeep singh from chandigarh. I have white colour set top box, using this since may 2018. I had submitted request to discontinue set top box 1 month back. Request number is 28102018w2615932. No action has been taken till 2 december 2018. I called many times fastway customer service but no proper response from fastway. Today i called fastway customer service mr kamaljeet gave poor response and my call transfer to team leader...

Fastway network is unable to transmit the sony network channels which were earlier part of my package. Buy still charging the same rental from us without showing any channels from the sony network. And now they saying i[censored] want to subscribe to sony channels u have to pay extra. When am not able to watch sony channel then why should i pay for those. As earlier i was authorised to sony channels in same package....

This cable have a host of problems we facing everyday channels stops🛑 cable not working & new excuse like this garbage...😏 we have new packages 📦 sony tv 📺 have this # channel package or when we call on this # no. [protected] call attendant speaks this rude language ਪਤਾ ਨੀ ਕੋਣ...

The name of the one of the worst service in transmission sector should be named fastway. Being an half govt controlled fastway must offer cheap packages but the story is totally opposite.in earlier days when cable operators were not controlled by fastway, rates were half everywhere, was cheap and offered good channels as well as local channels. After stepping fastway in, it has charged the customer rate to cable operators, now cable operators...

Worst services ever been provided by any cable operator vij cable, jamalpur, ludhiana. We applied for starting silver packs for our setup boxes vide customer id 3111 bt rather than updating the same, operator asked for additional payment with gold packs.in office consumer dealing services are illest. Such operators shud nvr get license from this esteemed digital cable network....

Channel number 305/306and 308 are not working because they are paid i want start three of them.
These are sports channels
1 sony six pay
2 ten 3 pay or
3 ten 1 pay

I will pay required money for them
My sst up box moc number is[protected]d49
As i am huge cricket or sports fan so this is the main reason i want to start all channels immediately i do not want to miss india verses england...

My internet is not working properly since almost two months, it's been on and off. Several times my transactions god declined and money got stuck between bank and the merchant because of sudden disconnection of internet. I have been keep calling them at least 4-5 times a day but every time they keep saying one thing technician will visit in 4-6 working hours but no one has ever visited nor did i receive and call from them. Whenever i ask...

I am from kharar, my fastway cable is not working since last more than 15 days and i have lodged numerous complaints on their customer care but in vain, every time they ask common questions like color of your setup box bla bla, then commit that it will be rectified within 4-6 working hours but nothing is happening. I have lodged complaint more than 4 times, one sms is received and they provide a cell no of the concerned person who never picks...

Cabel not coming from last 2 days, the person who comes for collecting the money, is not picking up the phones or keeping his phone on engage, making fool o[censored]s. Are we people fool doping you mail every after the third day.

I don't know why we are paying you when u don't have a proper plant established.

Straightaway let us know, i[censored] can not provide the services, take us setup box back and pay us the refund we...