Federal Bank Complaints & Reviews

Sir i give a writen letter to our bank on dated 23/8/16 for keep and block thousand rs to my account because from 11/1/16 they start to from my account minbal chrg amount with out phone messege. So frm that letter date i am keeping thousand in my account. But unfortunately system or who one start to cut from the balance 1285 on date 28/10/16 with out massage now the balance is 57 rupees. So kindly help me to continue or disclose thi a/c.

Thanks & best regards
Thanuja, m
Fdrl0002081

Dear sir,
My name is saji raveendran. Iam an nre account holder. My account in fedaral bank kallara. Thiruvananthapuram kerala india ifsc code fdrl0001735. Actully my compliant is
I started my account 5 years ago. Most of the time my wife use my atm card for cash widrawals. Some times using check. When she going for widrawals they said the sign is different. Last month i send my renewed pasport copy, my visa copy everything. Until now they didn't give any reply for my email. Also they didn't take any action. So i don't want to continue my account anymore. At least they receive the document. Just informed me. The staff's very irresponsible. I'm very sorry to write this email.

I received the sms from federal bank, stating that debit card is expiring on 31st july 2017 and as a replacement of your existing card, a new emv chip debit card with the same card number had already been sent to you. Please find the attachment for reference.
Please note that i haven't received the card yet, kindly send it to my home country address.

Afadhu v s
Saranya
Mampara po
Ranni perunad
Pathanamthitta
Pin 689711

I send the mail to customer service on aug 13th till now i haven't receive any updates from the bank.

Awaiting your swift response.

Hi team,
Iam a fedralbank customer now iam in abudhabi (Uae) now i have not get any balance information because my indian registered sim not working hear pls change my number to this number
Old registered number:[protected]
New number [protected] account number [protected]
Name manas pp
Don[protected]
This is my registered email id:[protected]@gmail.com
Kindly check and need report

Through atm (Fba0624) i tried to withdraw cash rs1000 on 12/8/2017. After few secs of processing its shows 'collect cash' but it doesn't give money and they took cash from my a/c too. I register a complaint through customer support and they told within 7days they will credit my a/c. I didn't get so, today on 24/8/2017 again i contact them, now they asking another 4 days. Is this the way a bank, behave the customers?. Bad very bad. Small scale employers we are,.
Complaint id:[protected]

My name ismanikandan ghandhi
My nri accounts in easamthinangalam branch, kanyakumari dist, and i was requested to the bank to change my mobile number, still there is no response,
And the bank manager is no responsible when ever we have help needed and all ways he is not available in bank, when ever we go bank the bank staff saying he is in out and not able to attain our request.
And also i have put fedaral child insurance but i gave my documents correctly but your bank staff fraudly put my signature in my original documents and also they wrongly put my daughter and my son name in original documents. This is how the federal bank is acting. This is not fare
Please do favor other wise it's very difficult to resolve. And may be i will with draw my accounts from federal bank.

Hope you understand

Thanks and regards

Manikandan ghandhi

[protected]

What is charg/atmtxn? 60rupees gone from my account... What is that? Why amount gone for the charg/atmtxn? I want to know what is charg/atmtxn... Because my amount gone from bank account... I dont know what is charg/atmtxn... Yesterday and today 24+24+12=60 rupees gone... You charging atm usage? Please give me the details of this... I am using federal bank account..

Dear sir,
Amazon has processed refund against nondelivery of items and it took long delay in reflecting my account. On checking the customer relationship officer says that it will take another 45-55 days yo process. I cant bear the amount of money pending unreasonably. Kindly help to get it fast. Please find the mail and details below.

On mon, jun 19, 2017 at 6:40 pm, contact wrote:
Dear sir/madam,

Thank you for writing to federal bank.

We have taken up your case with the authority concerned. Complaint id : [protected], [protected] and [protected]. Kindly note that ecm disputes take a turnaround of 45-55 days to solve the issue. Kindly wait for the same.

With regards,

Customer relationship officer


1. Payment debit: txn:s29360406 date 5/6/2017 (Toecm/9818/amazon)
Return payment processed date :14/6/2017
Rs. 799
The refund details are: authorization code for sale transaction 7499
Refund reference # 75260827165013779356515

2. Payment debit: txn:s[protected] date 5/6/2017 (Toecm/3676/amazon)
Amazon.in order[protected]
Rs.599
Return payment processed date :5/6/2017
Authorization code for sale transaction 23471
Refund reference # 75260827157013655953823

3. Payment debit: txn:s28489865 date 03/6/2017 (Toecm/7917/amazon)
Order no:[protected]
Amount: rs.32, 073/-
Refund processed on:14/06/2017
Regards,
Jojo t m
[protected]

We are 10 person try to open a new account in federal bank kattanam, kayamkulam. Last 5 days all o[censored]s are trying for this but the staff members told its too difficult to open a new account in our bank.. If we can't to get new account still 06/06/17 we will contact other banks to open new account.. Very very bad service providing your esteemed bank branck. Thank you

I opened an account in Federal Bank on Feb 2017. I filled the form and gave. They entered my mail id and mobile number wrong. I submitted a complaint through mail and phone. My Complaint ID is 265915. It became more than one month. But no response. When I am calling they are telling me to wait for 2 days( every time). But it became more than one month.
Very very irresponsible People are there in bank as well as customer service center.
My account is in Chembumuk, Kochi, Kerala

Date: 05-may-2017
Particulars: mbimps/ifo/[protected]/indb0000213/
Savings ([protected])
Debit: rs. 15, 000.00
I have transferred funds from my accno to
Bank account details


Crescom soft private limited

Indusind bank

Bommasandra branch

Acc no:[protected]

Ifsc code - indb0000213 but the person didnt received the money what is wrong?

I had booked product from filpkart and paid online through federal bank debit card no and this order was cancelled due to some reason and refund was generated by filpkart on 24.04.2017. At that time i received a message from flipkart they said that the amount will be refunded within 1may2017. But still i haven't received my refund.
The refund details are:
Refund reference # 74332747112711119904701
Till today my account has not been credit with refund amount.
I had placed complaint wide ref no :in[protected]]
When contacted flipkart they said refund has been paid to our bank. But i haven't received my cash 525 ₹ on my bank account

[protected] - ₹123
[protected] - ₹599
When amazon initiated my refund through online they gave me refer. No and this number only get when the transaction is done but i didn't get my money because of the bank and the bank told me it will take f&#_& 45-55 days maximum... Hell. I choose online for fast transaction but now its came to worse. Pls return my money

Third rate machines are installed and at nada, irinjalakuda branch machine gobbles money no receipt no sms alert and no credit into account. I suspect some high officials are involved in buying low quality cdm machines which only function intermittently, within a month of installation. Bank must investigate into which officials are behind buying these low quality machines and reply for causing inconvenience to its customers.

Please do not use cdm machines from this bank.

Received soiled four soiled notes of rs 100 each from atm cw162401 on[protected]/4/2017) while withdrawing rs 4000 seven times (Txn#[protected] to[protected] &rs 2000 txn #[protected] at 5.19 am to 5.23 am, please help me to replace the notes from the bank nearest to that atm., i am a customer of sbi, dhanbad branch - the atm is located at bank more, dhanbad next to the sbi atm, as the sbi atm had no money so money was withdrawn from federal bank atm. My sbi savings bank account no is [protected] at dhanbad branch (Code no 66)

Ac no [protected], emi car loan at gzd branch, to withdraw not doing. If bank not withdraw regular emi, this is their fault we will not responsible. I had given all bank details, ecs in yr bank. For what i pay extra to emi. For jan, feb 2017, when gzb branch not withdrawn by ecs from sbi, i have to compail to deposit jan, feb emi with extra charge by same bank chec, to deposit i made that. But ownward i said to bank use my ecs given earlier in bank, i will not give any further checq. But bank not withdrawn march emi by ecs. Please look into seriously. For bank we have to suffer. I mailed about this many times at all levels as support, ndrl, gzd. Please look into to solve for future. Banking is responsible service. I am in government service in medical field in govt of gujarat. Thanks with hope to solve matter.

Recharged sun direct no:[protected] using my debit card through citrus pay on 29/03/2017 at 7:45 pm.The amount was debited from account but recharge was not done.How can i get the recharge done or reimbursement?I contacted sun direct customer care and they told me to contact the citrus customer care.I called your customer care but not get any person.so please help me.

We samata hospital private limited, chandlodiya, ahmedabad having loan account in

your fedral bank, ashram road branch, ahmedabad,

also we request you to plz revised our interest rate ratio, right now we dont want any top up amount or excess amount require.
I feel very bad that it is a not a big matter for u that taking that much time we r disappointed Fedral bank

Dear Team,

I have tried to transferred Rs 5000 to Paytm wallet on 09/3/2017, but we occurred the failure message in paytm wallet. but suddenly it was debited Rs 5000 from my Debit card account number [protected] recieved the message from bank.

Then i called to the customer care and raised the compliant, please check the complaint number [protected] and resolved immediately.

Please check and refund to my account number at earliest.

Regards,
Bharath

I have make an atm transaction of Rs. 3000 (TO ATM/3934/SBI VIJAY MARKET BHO \) from SBI Bank ATM Berkhera and got the amount reversed back in my account, I did not get any printed receipt. As i did not received Rs. 3000/- after that I was tried to withdraw Rs. 2000 from SBI bank atm (TO ATM/3966/SBI VIJAY MARKET BHO \) at the same time on dated 25/02/2017 at 4:16 pm, but not received the amount from atm machine and the amount is deducted from my account I did not get the receipt this time also. But I received the message in my mobile. when I saw the message on Tuesday I have informed to Federal bank Customer care by telephone and get Complaint No. [protected], their personal suggest me to wait 7 days the money will be credit on the same account, but the disputed amount (Rs. 2000) still not credited on my account till date. Actually i did not got the amount of Rs. 2000 due to technical problem in the ATM Machine. Please help in this regard. I am still waiting for my money. I am very thankful to you if you do the needful.

Regards