Claimed

Federal Bank Complaints & Reviews

3.2
Last updated Mar 6, 2024
Complaints 512
Resolved
319
Unresolved
193
Quick Links
Statistics
Share
Contacts

File a complaint to Federal Bank

Having problems with Federal Bank?

File a complaint and get it resolved by Federal Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Federal Bank
Customer Service Contacts

Federal Bank Phone Numbers

Toll free
1800 425 1199
230
66
1800 420 1199
76
31
Phone
+91 48 4263 0995
72
30
+91 48 4263 0994
29
18
Fax
+91 48 4262 6366

Federal Bank Website

Federal Bank Head Office Address

Federal Towers, Head Office
Aluva
Ernakulam District
Kerala
India
683101

Federal Bank reviews & complaints page 21

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Midhun1990
from Basavana Bagevadi, Karnataka
Report
Copy

atm fault and waiting for refund 10 days over.

Address:Alappuzha, Kerala, 688538

Through atm (Fba0624) i tried to withdraw cash rs1000 on 12/8/2017. After few secs of processing its shows 'collect cash' but it doesn't give money and they took cash from my a/c too. I register a complaint through customer support and they told within 7days they will credit my a/c. I didn't get so, today on 24/8/2017 again i contact them, now they asking another 4 days. Is this the way a bank, behave the customers?. Bad very bad. Small scale...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Manikandan Ghandhi
Report
Copy

personal

Address:00971
Website:Federal

My name ismanikandan ghandhi
My nri accounts in easamthinangalam branch, kanyakumari dist, and i was requested to the bank to change my mobile number, still there is no response,
And the bank manager is no responsible when ever we have help needed and all ways he is not available in bank, when ever we go bank the bank staff saying he is in out and not able to attain our request.
And also i have put fedaral child insurance...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sachin Nelladan
from Hosur, Tamil Nadu
Report
Copy

complaint

Address:Palakkad, Kerala

What is charg/atmtxn? 60rupees gone from my account... What is that? Why amount gone for the charg/atmtxn? I want to know what is charg/atmtxn... Because my amount gone from bank account... I dont know what is charg/atmtxn... Yesterday and today 24+24+12=60 rupees gone... You charging atm usage? Please give me the details of this... I am using federal bank account.....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
J
Jojo T M
from Ernakulam, Kerala
Report
Copy

Refund not processed

Address:Kottayam, Kerala, 686633

Dear sir,
Amazon has processed refund against nondelivery of items and it took long delay in reflecting my account. On checking the customer relationship officer says that it will take another 45-55 days yo process. I cant bear the amount of money pending unreasonably. Kindly help to get it fast. Please find the mail and details below.

On mon, jun 19, 2017 at 6:40 pm, contact wrote:
Dear sir/madam,
br...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nitheen Chandra
from Alappuzha, Kerala
Report
Copy

New account open

Address:Alappuzha, Kerala

We are 10 person try to open a new account in federal bank kattanam, kayamkulam. Last 5 days all o[censored]s are trying for this but the staff members told its too difficult to open a new account in our bank.. If we can't to get new account still 06/06/17 we will contact other banks to open new account.. Very very bad service providing your esteemed bank branck. Thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
shebina
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very bad customer services

Address:Ernakulam, Kerala, 682030
Website:www.federalbank.co.in

I opened an account in Federal Bank on Feb 2017. I filled the form and gave. They entered my mail id and mobile number wrong. I submitted a complaint through mail and phone. My Complaint ID is 265915. It became more than one month. But no response. When I am calling they are telling me to wait for 2 days( every time). But it became more than one month.
Very very irresponsible People are there in bank as well as customer service center.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Stephane
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Funds transfer

Address:Bangalore, Karnataka, 560049
Website:www.federalbank.co.in

Date: 05-may-2017
Particulars: mbimps/ifo/[protected]/indb0000213/
Savings ([protected])
Debit: rs. 15, 000.00
I have transferred funds from my accno to
Bank account details


Crescom soft private limited

Indusind bank

Bommasandra branch

Acc no:[protected]

Ifsc code - indb0000213 but the person didnt received the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
nimidha
from Kanchipuram, Tamil Nadu
Report
Copy

About refund

Address:Ernakulam, Kerala, 683589

I had booked product from filpkart and paid online through federal bank debit card no and this order was cancelled due to some reason and refund was generated by filpkart on 24.04.2017. At that time i received a message from flipkart they said that the amount will be refunded within 1may2017. But still i haven't received my refund.
The refund details are:
Refund reference # 74332747112711119904701
Till today my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
kiran krishna
from Kalpetta, Kerala
Report
Copy

I need to wait for my money because of your damn policy

Address:Kozhikode, Kerala, 673655

[protected] - ₹123
[protected] - ₹599
When amazon initiated my refund through online they gave me refer. No and this number only get when the transaction is done but i didn't get my money because of the bank and the bank told me it will take f&#_& 45-55 days maximum... Hell. I choose online for fast transaction but now its came to worse. Pls return my money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Madan Padmajan
from Gauribidanur, Karnataka
Report
Copy

CDM machine

Address:680121
Website:federalbank.co.in

Third rate machines are installed and at nada, irinjalakuda branch machine gobbles money no receipt no sms alert and no credit into account. I suspect some high officials are involved in buying low quality cdm machines which only function intermittently, within a month of installation. Bank must investigate into which officials are behind buying these low quality machines and reply for causing inconvenience to its customers.

Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Prodyut Bhadury
from Dhanbad, Jharkhand
Report
Copy

Soiled notes from atm

Address:Dhanbad, Jharkhand, 826001

Received soiled four soiled notes of rs 100 each from atm cw162401 on[protected]/4/2017) while withdrawing rs 4000 seven times (Txn#[protected] to[protected] &rs 2000 txn #[protected] at 5.19 am to 5.23 am, please help me to replace the notes from the bank nearest to that atm., i am a customer of sbi, dhanbad branch - the atm is located at bank more, dhanbad next to the sbi atm, as the sbi atm had no money so money was withdrawn...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Ghaziabad, Uttar Pradesh
Website:gzd@federalbank

Ac no [protected], emi car loan at gzd branch, to withdraw not doing. If bank not withdraw regular emi, this is their fault we will not responsible. I had given all bank details, ecs in yr bank. For what i pay extra to emi. For jan, feb 2017, when gzb branch not withdrawn by ecs from sbi, i have to compail to deposit jan, feb emi with extra charge by same bank chec, to deposit i made that. But ownward i said to bank use my ecs given earlier...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mjnas
from Angamali, Kerala
Report
Copy

Recharge not done, but amount debited from account

Address:679102

Recharged sun direct no:[protected] using my debit card through citrus pay on 29/03/2017 at 7:45 pm.The amount was debited from account but recharge was not done.How can i get the recharge done or reimbursement?I contacted sun direct customer care and they told me to contact the citrus customer care.I called your customer care but not get any person.so please help me....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
swapnil9002
from Cuncolim, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan against property

Address:Ahmedabad, Gujarat, 382481

We samata hospital private limited, chandlodiya, ahmedabad having loan account in

your fedral bank, ashram road branch, ahmedabad,

also we request you to plz revised our interest rate ratio, right now we dont want any top up amount or excess amount require.
I feel very bad that it is a not a big matter for u that taking that much time we r disappointed Fedral bank...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gbharath
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited from my account without shopping

Address:560036
Website:PAYTM

Dear Team,

I have tried to transferred Rs 5000 to Paytm wallet on 09/3/2017, but we occurred the failure message in paytm wallet. but suddenly it was debited Rs 5000 from my Debit card account number [protected] recieved the message from bank.

Then i called to the customer care and raised the compliant, please check the complaint number [protected] and resolved immediately.

Please check...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ramalohiya
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received

Address:Bhopal, Madhya Pradesh, 462011
Website:www.federalbank.co.in

I have make an atm transaction of Rs. 3000 (TO ATM/3934/SBI VIJAY MARKET BHO \) from SBI Bank ATM Berkhera and got the amount reversed back in my account, I did not get any printed receipt. As i did not received Rs. 3000/- after that I was tried to withdraw Rs. 2000 from SBI bank atm (TO ATM/3966/SBI VIJAY MARKET BHO \) at the same time on dated 25/02/2017 at 4:16 pm, but not received the amount from atm machine and the amount is deducted...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
preety shinde
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very pathetic service....

Address:400097

I had requested for change my mobile number/Email id [protected] to [protected]// preety.[protected]@yahoo.com to [protected]@gmail.com.
But still not updated in my account. I have been requested service thru online.
flu days after that, i had called on customer care for my verification. Pls celled us on same number for verification. It will be updated On same days, as they said. I did the same process.

After 1 week, I...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Raj Sonegara
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of payment from Amazon

Address:Bangalore, Karnataka, 560029

I had booked product from Amazon and paid online through Federal Bank debit card No: [protected] and this order was cancelled due to some reason and refund was generated by Amazon on 02.02.2017.
The refund details are: Authorization code for sale transaction 030031
Refund Reference # 74332747033703279244487.
Till today my account has not been credit with refund amount.
I had placed complaint wide Ref no:[protected].br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anu surendran
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About online banking

Hello sir my name is Anu surendran iam an NRI, last month i got an NRE account on your federal bank Karakonam branch.I received my Atm card after long time like 3weeks that not only the problem.Now I can't register my online banking facility in your website.I tried number of times but every time it shows the first step of online banking registration is failed due to that already registered by bank..But still I didn't get my user name and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Faiz Rehman Pachu
from Tellicherry, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ur assustant manager mr sandeep rude to talking

Address:Kannur, Kerala, 670692

Mr sandeep assistant manager panoor brach kannur .. very rude to the all custemers, , shouted .. what local service are doing, , pls take a immeadiate action for him, , i have video footage, , 4 a cheque clearing issue he shouted me, , these r ur custemer value, , no its. .. my name is faiz paikkattu my contact no : is [protected], , these ur prestige issue, , today i called a federal bank mr sandeep took the phone, , and rudly talking and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy