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Federal Bank Complaints & Reviews

3.2
Updated: Jun 26, 2025
Complaints 515
Resolved
319
Unresolved
196
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Federal Bank reviews & complaints page 19

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B
Babyson
May 21, 2018
Resolved
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Resolved

transaction was failed but money deducted from account

Sir, when i was paying kseb electricity bill by using federal bank debit card the transaction was failed but the money is deducted from my account please do the need full the details are furnished below
Transaction date 11 may 18
Transaction number[protected]
Transaction amount rs 1482
Payment gate way federal bank payment gate way

Account details

Babyson lawrence
Sb nre 10143br...
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Manu Punjabi
from Mumbai, Maharashtra
May 4, 2018
Resolved
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Resolved

Address: Mumbai City, Maharashtra, 400104

I am a federal bank customer manoj punjabi
Am a public figure. Anyways i am very shocked 30th of aprii i was at my home and watching tv with my family and suddenly i got you messages and i saw somebody withdrawal 90000 rupees from my account through using the atm and the shocking thing. That time my atm was with me so how it is possible i want my money back. & want to know this how can it is possible. I already made a fir in goregoan police station west. Corp said mite be somebody make a clone of my atm card if it is that much easy so it is questionable thing. Waiting in your response..
Jun 4, 2018
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
May 02, 2018
Astab khan's response
New mobile number [protected]
Verified Support
May 04, 2018
Federal Bank Customer Care's response
Hi Manoj Punjabi,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (8327) in the subject line so that our team can assist you.
Please change my mobile number [protected]
Ac [protected]
Federal Bank Customer Care's response, May 8, 2018
Verified Support
Hi Astab khan,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (8448) in the subject line so that our team can assist you.
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    V
    Vimal Harshadrai Vaidya
    from Mumbai, Maharashtra
    Apr 21, 2018
    Resolved
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    Resolved

    Address: Navsari, Gujarat, 396321

    I have closed my gold loan at federal bank for that i have deposited money and bank charge me, i have also requested to assistant manager shiv he replied that every charge we can't share to customer and at the time of deposit money i have asked for charges but he didn't inform me about that.
    Also talked with customer care but no one is ready to help
    Charge amount 720 rs cash handling charges
    May 24, 2018
    Complaint marked as Resolved 
    Federal Bank customer support has been notified about the posted complaint.
    Apr 21, 2018
    Updated by Vimal Harshadrai Vaidya
    Federal Bank — charges

    1 Review
    Vimal Harshadrai Vaidya on Apr 21, 2018
    Mark as Resolved

    I have closed my gold Loan at federal bank for that I have deposited money and bank charge me, I have also requested to assistant manager shiv he replied that every charge we can't share to customer and at the time of deposit money I have asked for charges but he didn't inform me about that.
    Also talked with customer care but no one is ready to help
    Charge amount 720 Rs cash handling charges

    Verified Support
    Apr 23, 2018
    Federal Bank Customer Care's response
    Hi Vimal Harshadrai Vaidya,

    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (7864) in the subject line so that our team can assist you.
    May 03, 2018
    Sweet Hart's response
    Reduce in money in my account
    Today make to transition in FedNet
    Mobile recharge
    But not getting money in my mobile reduce in money in my account

    charges - Comment #3086195 - Image #0
    Federal Bank Customer Care's response, May 4, 2018
    Verified Support
    Hi Sir/Ma'am(Sweet Hart),

    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (8326) in the subject line so that our team can assist you.
    Federal bank AGM delaying the interview schedule and for that my works are pending these guy having no respect for others time and concern this guy not doing his job properly. We are giving our money and deposit in your bank because we trust you.

    For this me and My 30 friends decided to cancel our federal bank NRI account from your banks
    Federal Bank Customer Care's response, May 21, 2018
    Verified Support
    Hi Sir/Ma'am(Baijuvarghese),

    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (9431) in the subject line so that our team can assist you.
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      S
      Sravan99
      from Vijayawada, Andhra Pradesh
      Apr 16, 2018
      Resolved
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      Resolved

      Address: Hyderabad, Andhra Pradesh, 500039

      Iam your valuable customer since 10years and even referred to many customers for new account openings.
      But, since few weeks facing lot of trouble from your staff misbehaviour for cash withdrawal, it went to certain extent that the staff charan teja speaking rudely saying"whatever you want to do you do i don't bother and won't give cash".
      Inspite of lot of patience, support and good rapo i am facing such issues. Previous staff are proof for it.
      May 18, 2018
      Complaint marked as Resolved 
      Federal Bank customer support has been notified about the posted complaint.
      Apr 16, 2018
      Updated by Sravan99
      Federal bank
      Uppal kalan branch
      Hyderabad
      Verified Support
      Apr 17, 2018
      Federal Bank Customer Care's response
      Hi Sravan,

      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (7639) in the subject line so that our team can assist you.
      I have't done this transaction from fedmobile
      MB IMPS/IFO/[protected]/DBSS0IN0811/nul

      misbehaviour of staff and cash withdrawal - Comment #3075992 - Image #0
      Federal Bank Customer Care's response, Apr 24, 2018
      Verified Support
      Hi Dharmesh,

      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (7904) in the subject line so that our team can assist you.
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        K
        kala.kalaiselvi
        from Perumbavoor, Kerala
        Apr 12, 2018
        Resolved
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        Resolved

        Address: 685612

        Federal bank a/c no: [protected]
        Customer id :[protected]

        Sir,
        I have recharged postpaid bill through mobikwik in federal bank debit card.
        The transaction is showing unsuccessful but my account has been debited rs.482.10. The postpaid bill has not recharged yet.

        Plz go through the complaint and credit the amount as early as possible. Transaction reference are mentioned below.

        1. Paid from card (#orderid:5698f03f276a6) rs.482.10
        Transaction id: 5698f03f276a6 on 11.04.2018

        2. Refund from mobikwik
        Transaction id: bss[protected] on 04.03.2018 rs.100

        3. Two time rs.103.76 debited my bank account on 20.03.18, but one time pay the postpaid bill
        May 14, 2018
        Complaint marked as Resolved 
        Federal Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 13, 2018
        Federal Bank Customer Care's response
        Hi Customer (kala.kalaiselvi),

        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (7531) in the subject line so that our team can assist you.
        Rajouri Garden New Delhi branch not renewed our FD no. [protected], dt. 11.05.18 not renewed from maturity date, but renew from 19.05.18.Kindly take necessary action. Thanks.
        Federal Bank Customer Care's response, May 26, 2018
        Verified Support
        Hi Ravi,

        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (9637) in the subject line so that our team can assist you.
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          A
          ajaybharaj
          from Delhi, Delhi
          Apr 10, 2018
          Resolved
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          Resolved

          Address: 122001

          Federal Bank — money issue

          13 MARCH Money withdrawn from ATM

          I have account in your bank (FEDERAL BANK JAIL ROAD GURGAON) under name AJAY KUMAR A/C NO xxxxxxxxxx4209 debit card no xxxxxxxxxxxx-1185 .
          Yesterday INR[protected] +10000+10000+10000+5000) were deducted from my account by someone else at 0330 PM to 04:10 PM. My debit card was with me and I didn't share my ATM PIN with anyone.
          After amount deduction I transferred my balance amount to my friend's account and inform to Federal bank help center to block debit card. I also filed complaint to Cyber crime police station Gurgaon, complaint no: 56-5P 2. Today also I informed to Federal Bank about all this happening. Mini statement/Police complaint are enclosed.

          Got response from Federal team and advise :-
          Complaint has already been raised regarding this. I can provide you the complaint number. To every transaction different complaint has been raised. Following are the complaint no
          [protected], [protected], [protected], [protected], [protected].

          I request you to kindly resolve this matter and refund respective amount to me.

          Thanks & Regards,
          Ajay Kumar
          CTC no [protected]
          Regd Address : C/O Mrs Komal Singh, Near house no 25
          South City 1, Gurgaon

          Permanent Address: V/P.O Nangal Bihalan
          Teh: Mukerian, Distt Hoshiarpur. Punjab
          PIN CODE: 144205
          +2 photos
          May 13, 2018
          Complaint marked as Resolved 
          Federal Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 12, 2018
          Federal Bank Customer Care's response
          Hi Sir/Ma'am(ajaybharaj),

          We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (7489) in the subject line so that our team can assist you.
          Dear Concern,

          I'm tired of sending continuous email to [protected]@federalbank.co.in, [protected]@federalbank.co.in Since march 13 for changing my email ID and Mobile number. But i didn't get any solution till now.

          Company Name is Federal Bank, Changaramkulam Branch, Malappuram District
          Federal Bank Customer Care's response, May 3, 2018
          Verified Support
          Hi Vikas,

          We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (8275) in the subject line so that our team can assist you.
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            R
            Reny John
            from Coimbatore, Tamil Nadu
            Apr 6, 2018
            Resolved
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            Resolved

            Address: 691522

            Dear sir,
            Am Riya T Mathew. I take a loan for educational purpose. From federal bank pattazhy branch.I returned amount around 170000.still I don't get any job, so Two months before am applied for govt subsyde.yesterday u get call from head office.after that I visit pattazhy branch, 6/4/18, 1.30pm .I talk with manger .I ask about remaining balance amount of repayment .but I don't get correct information from manger .and she insult us.NISHA ISAAC was branch manger.so kindly enquire that and take action ..please contact thus [protected] number for more details
            May 10, 2018
            Complaint marked as Resolved 
            Federal Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 09, 2018
            Federal Bank Customer Care's response
            Hi Sir/Ma'am(Reny John),

            We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (7338) in the subject line so that our team can assist you.
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              H
              Haris Puttanikkad
              Apr 5, 2018
              Resolved
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              Resolved

              Address: Palakkad, Kerala
              Website: [email protected]

              Hi sir,
              Iam a nri fedralbank customer. Now iam live in saudi arabia (Ksa) now i dont get any balance information in my mobile. Because i registered my uae numbr. But now uae sim not working hear. So pls change my number to this number.

              Old registered number:[[protected]]

              New number [[protected]]

              Account number
              ([protected])
              Muhammed arshadul haris
              Kallipparamban
              Puttanikkad
              Kandamangalam (Po)
              Mannarkkad
              Palakkad, kerala 678583
              This is my email id_
              [protected]@gmail.com
              Kindly check and need report and update my new number pls...

              Thanks.
              May 6, 2018
              Complaint marked as Resolved 
              Federal Bank customer support has been notified about the posted complaint.
              Apr 05, 2018
              Updated by Haris Puttanikkad
              pls reaplay
              Verified Support
              Apr 05, 2018
              Federal Bank Customer Care's response
              Hi Haris,

              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (7203) in the subject line so that our team can assist you.
              I am not feeling safe with the account of federal bank due to scandal with account [protected]
              Federal Bank Customer Care's response, Apr 11, 2018
              Verified Support
              Hi Vicky Rana(vickyrana10054),

              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (7429) in the subject line so that our team can assist you.
              I will sent money via IMPS .fedmobile shows transaction unsuccessful, but money not refund to account,
              Federal Bank Customer Care's response, Apr 18, 2018
              Verified Support
              Hi Sir/Ma'am(eakanath),

              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (7683) in the subject line so that our team can assist you.
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                A
                anjaliaugustine2279
                Mar 31, 2018
                Resolved
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                Resolved

                Hi fedral bank teams am Anjali Augustine

                I am a fedral bank customer. now am living in kuwait so my registered mobile number (indian number)is not working here. So i have to change my number into my kuwait number so i can use fedral bank apps here to know my transactions bank balance etc...so please help me to change my mobile number thus i can use your bank services
                May 1, 2018
                Complaint marked as Resolved 
                Federal Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 31, 2018
                Federal Bank Customer Care's response
                Hi Sir/Ma'am(anjaliaugustine2279),

                We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (7076) in the subject line so that our team can assist you.
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                  S
                  Selvimariya
                  from Ferokh, Kerala
                  Mar 28, 2018
                  Resolved
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                  Resolved

                  Address: Kottayam, Kerala, 686008

                  Hi team,
                  Iam a fedralbank customer now i have not get any balance information because my registered sim not working now please change my numbers to this number

                  Old registered number:[[protected]/[protected]]

                  New number : [[protected]]
                  Account number : [[protected]]

                  Name : selvi xavior

                  This is my registered email id: selvimariyaxaviorgmail.com
                  Kindly check and need report
                  Apr 29, 2018
                  Complaint marked as Resolved 
                  Federal Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 29, 2018
                  Federal Bank Customer Care's response
                  Hi Selvi Xavior,

                  We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (7009) in the subject line so that our team can assist you.
                  The mobile number which I have been registered in my federal bank account have been lost from me.so i have taken a new number so how can I change my mobile number
                  Federal Bank Customer Care's response, Apr 11, 2018
                  Verified Support
                  Hi Sir/Ma'am(Grace Mon),

                  We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (7426) in the subject line so that our team can assist you.
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                    I
                    inderjitsingh0172
                    from Chandigarh, Chandigarh
                    Mar 24, 2018
                    Resolved
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                    Resolved

                    Address: Chandigarh, Chandigarh, 160030

                    Sir, i have opened my account (A/c - [protected]) in federal bank but they don't issue me atm card. I visit so many times to bank and also request to the branch of federal bank sco 139 - 140, sector 8 c, madhya marg, chandigarh but they said, we don't find your atm card.
                    So, i requested you to close my account.

                    Inderjit singh
                    #1514/2 sector - 30 b
                    Chandigarh
                    Mobile no - [protected]
                    +1 photos
                    Mar 31, 2018
                    Complaint marked as Resolved 
                    Sir My account is not closed in the bank, There is no solution to my problem,
                    Federal Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 25, 2018
                    Federal Bank Customer Care's response
                    Hi Sir/Ma'am(inderjitsingh0172),

                    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (6873) in the subject line so that our team can assist you.
                    Verified Support
                    Mar 30, 2018
                    Federal Bank Customer Care's response
                    Hi Sir/Ma'am(inderjitsingh0172),

                    We would request you to call us at[protected] /[protected]National toll-free numbers) or at +[protected]/2630995 (for customers abroad) for better assistance in this regard.
                    Mar 31, 2018
                    Updated by inderjitsingh0172
                    Sir My account is not closed in the bank, There is no solution to my problem not Resolvedvd bank
                    Apr 02, 2018
                    Updated by inderjitsingh0172
                    not Resolved my Complaint account closed
                    On 31 st March l booked 5 tatkal tickets.But the transaction showed a failure eventhough the amount was deducted from bank.
                    Transaction ID's are:[protected]
                    [protected]
                    [protected]
                    Please take the necessary actions.So that I will get the amount back as soon as possible.
                    Thanking you in advance.

                    account closed due to harassment atm - Comment #3064026 - Image #0
                    Federal Bank Customer Care's response, Apr 11, 2018
                    Verified Support
                    Hi Sir/Ma'am(Cliffy John Thomas),

                    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (7427) in the subject line so that our team can assist you.
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                      D
                      Dr Ramla
                      from Ernakulam, Kerala
                      Mar 22, 2018
                      Resolved
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                      Resolved

                      Address: 680614

                      I have an account at federal bank vatanapally branch. Former it was from mangalore karnataka and i transfered the account to kerala but after that also my new atm went to mangalore and i complained about it to the branch manager and after that i gave for mobile number changing before 10 months bt till now it hasn't been changed. Due to the attitude of staffs i was not ready to complaint again. Again now information about my new passbook i got from the pawaratty branch. I didnt got an information from vatanapally branch. Rude behaviour especially from young 2 lady staffs. I humbly request you to transfer those 2 young lady staffs can't tolerate them.
                      Apr 23, 2018
                      Complaint marked as Resolved 
                      Federal Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 23, 2018
                      Federal Bank Customer Care's response
                      Hi Sir/Ma'am(Dr Ramla),

                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (6815) in the subject line so that our team can assist you.
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                        V
                        Vishnu Vaishnavam
                        from Delhi, Delhi
                        Mar 16, 2018
                        Resolved
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                        Resolved

                        Address: Thrissur, Kerala

                        My name is vishnu r. My friend had deposited some urgent money on 14/3/2018 to my account, today is 16/3/2018 still now i didn't get the money on my account. First day they told some system updation or something is going on. 3 times he visited the bank for checking; they are neither ready to give back the money nor ready for transaction. This is the case means how people will depend banks please take necessary actions as early as possible. The bank is:

                        The federal bank ltd,
                        Mundur branch,
                        Thrissur
                        Apr 17, 2018
                        Complaint marked as Resolved 
                        Federal Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 17, 2018
                        Federal Bank Customer Care's response
                        Hi Vishnu Vaishnavam,

                        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (6378) in the subject line so that our team can assist you.
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                          S
                          seethakastoori
                          from Bengaluru, Karnataka
                          Mar 15, 2018
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka
                          Website: google

                          I m seetharaman
                          I having a account on federal bank
                          Last year july /16/17 i loss 43000 rs from my account through duplicate atm withdraw
                          I complained to my branch and i submitted evidence. Cyper crime complaint letter also
                          Still federal bank manager didn't take any action regarding my complaints
                          Please take some action regarding my complaint
                          Bank manager delayed my complaints
                          Bank:federal
                          Branch:nelamangala (Bangalore)
                          Acc no:[protected]
                          Acc holder:seetharaman
                          Apr 17, 2018
                          Complaint marked as Resolved 
                          Federal Bank customer support has been notified about the posted complaint.
                          Mar 15, 2018
                          Updated by seethakastoori
                          Federal Bank — money issues

                          1 Review
                          Se seethakastoori on Mar 15, 2018
                          Mark as Resolved

                          I m seetharaman
                          I having a account on federal bank
                          Last year july /16/17 I loss 43000 Rs from my account through duplicate ATM withdraw
                          I complained to my branch and I submitted evidence.cyper crime complaint letter also
                          Still federal bank manager didn't take any action regarding my complaints
                          Please take some action regarding my complaint
                          Bank manager delayed my complaints
                          Bank:federal
                          Branch:Nelamangala (Bangalore)
                          Acc no:[protected]
                          Acc Holder:seetharaman
                          Verified Support
                          Mar 17, 2018
                          Federal Bank Customer Care's response
                          Hi Sir/Ma'am(seethakastoori),

                          We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (6379) in the subject line so that our team can assist
                          Apr 26, 2018
                          Updated by seethakastoori
                          Hi team
                          Still also federal bank not responding my complaints
                          I loss 43000
                          I submit all documents to my branch and federal zonal office of Bangalore
                          But your team didn't take action regarding my complaint
                          Please refund my money
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                            N
                            Noushi Noushad
                            Mar 14, 2018
                            Resolved
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                            Resolved

                            Address: Kannur, Kerala, 670561

                            Kseb online payment - transaction details transaction number [protected] receipt number [protected] transaction date [protected]t19:36:24.064+0000 transaction type dc payment type registered user payment gateway federal bank payment gateway section name kolachery consumer number [protected] bill number [protected] paid amount₹ 6, 241 transaction amount₹ 6, 241 status payment done successfully. acknowledgement date [protected]t19:38:39.439+0000

                            Bank message belove
                            Bank message

                            Rs.6261 debited by ecom txn using your card xx0872 at kseb1 on 14mar2018 01:18:10. Bal-rs.10955.50. Call [protected], if not done by you-federal bank
                            Apr 15, 2018
                            Complaint marked as Resolved 
                            Federal Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 15, 2018
                            Federal Bank Customer Care's response
                            Hi Sir/Ma'am(Noushi Noushad),

                            We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (6280) in the subject line so that our team can assist you.
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                              V
                              Vivianveenethwalter
                              from Hyderabad, Telangana
                              Mar 7, 2018
                              Resolved
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                              Address: Hyderabad, Andhra Pradesh, 500015

                              Hi team,
                              Iam a fedralbank customer, at the time of openinh bank a/c in my office, there was no signal in my phone. So the executives of your bank told me to give my friends mobile number and they also told that i can later change my mobile number, now i have not get any balance information. Pls change my number to this number
                              Old registered number:[protected]
                              New number [protected] account number [protected]
                              Name vivian vineeth w
                              This is my registered email id:[protected]@gmail.com
                              Kindly check and need report
                              Apr 14, 2018
                              Complaint marked as Resolved 
                              Federal Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 08, 2018
                              Federal Bank Customer Care's response
                              Hi Vivian,

                              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (5851) in the subject line so that our team can assist you.
                              Hai,

                              Your bank has a ATM counter in Kallikandy, panoor (kannu, kerala). Am not a customer of your bank but I have visited that counter so many Times. The condition of the counter is very very pathetic. Have experience in public sector banks atm counters, they are also very well in maintaining the ATM counter. But I never expected such a pathetic interior, roof, machine, AC conditions from a private sector bank.

                              Please visit this place and evaluate as soon as possible, try to keep your standard or else please remove the system.

                              They are not loading the money on time, and as mentioned inside the counter is horrible, it's just like a vegetable market.

                              Thanks
                              Anoop
                              [protected]
                              [protected]
                              Federal Bank Customer Care's response, Apr 17, 2018
                              Verified Support
                              Hi Sir/Ma'am(Anoop KP),

                              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (7638) in the subject line so that our team can assist you.
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                                ARK 008
                                Mar 3, 2018
                                Resolved
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                                Address: Kannur, Kerala, 670107

                                Federal bank a/c no: [protected]

                                Transaction reference:[protected] /[protected]

                                Sir,
                                I have recharged dish tv a/c no: [protected] through fed mobile.in fedmobile the transaction is showing unsuccessful but my account has been debited twice (1000 rs each). The dish tv account has not recharged yet.

                                Plz go through the complaint and credit the amount as early as possible. Transaction reference are mentioned above.
                                Witg regards.
                                Apr 14, 2018
                                Complaint marked as Resolved 
                                Federal Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 03, 2018
                                Federal Bank Customer Care's response
                                Hi Sir/Ma'am(ARK 008),

                                We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (5653) in the subject line so that our team can assist you.
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                                  Seetharaman Kastoori Seetha
                                  from Bengaluru, Karnataka
                                  Feb 17, 2018
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka
                                  Website: federal bank.com

                                  I m seetharaman
                                  I have account in federal bank. Last year july/17/17 somebody withdraw 43000 rs in my account through duplicate atm card.
                                  I complained to federal bank in nela man gala branch in bangalore.
                                  Also i complained to cyper crime police and reserve bank of india.
                                  Still federal bank not replying about my complaint. Federal bank manager delayed my complaint
                                  Please kindly take some action regarding my complaint
                                  Bank detail...
                                  Seetharaman. S
                                  Federal bank
                                  Nelamangala branch (Bangalore)
                                  Account no.[protected]
                                  Mobil:[protected]
                                  Email:[protected]@gmail.com
                                  Apr 14, 2018
                                  Complaint marked as Resolved 
                                  Federal Bank customer support has been notified about the posted complaint.
                                  Feb 17, 2018
                                  Updated by Seetharaman Kastoori Seetha
                                  https://www.consumercomplaints.in/federal-bank-money-issue-c1869854
                                  Feb 17, 2018
                                  Updated by Seetharaman Kastoori Seetha
                                  Federal Bank — money issue

                                  1 Review
                                  Se Seetharaman Kastoori Seetha on Feb 17, 2018
                                  Mark as Resolved

                                  I m seetharaman
                                  I have account in Federal bank .Last year July/17/17 somebody withdraw 43000 rs in my account through duplicate ATM card.
                                  I complained to federal bank in Nela man gala branch in Bangalore.
                                  Also I complained to Cyper crime police and Reserve bank of india.
                                  Still federal bank not replying about my complaint.federal bank manager delayed my complaint
                                  Please kindly take some action regarding my complaint
                                  Bank detail...
                                  Seetharaman.s
                                  Federal bank
                                  Nelamangala branch(Bangalore)
                                  Account no .[protected]
                                  Mobil:[protected]
                                  Email:[protected]@gmail.com
                                  Verified Support
                                  Feb 18, 2018
                                  Federal Bank Customer Care's response
                                  Hi Sir/Ma'am (Seetharaman Kastoori Seetha),

                                  We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (4860) in the subject line so that our team can assist you.
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                                    Maynk Sahni
                                    from Solapur, Maharashtra
                                    Feb 8, 2018
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                                    Address: 147002
                                    Website: [email protected]

                                    I am the customer of federal bank from the last 3-4 years. My account number is [protected]. Yesterday i transferred rs 5600 in federal bank account from my icici bank and i already got message for the same. But today without my knowledge bank deducted amount from my account. The account is opened under pmjd yojna. I never got message regarding any deductions or submitting amount. Please solve this problem or else i will go for consumer court.
                                    +1 photos
                                    Federal Bank customer support has been notified about the posted complaint.
                                    I made a call to the bank regarding my csrd problem...bt the employer ws very rude to me... he got rude saying i didnt reply him a hello. Very bad.
                                    Federal Bank Customer Care's response, Feb 15, 2018
                                    Verified Support
                                    Hi Sir/Ma'am(Ashwathi binu),

                                    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (4749) in the subject line so that our team can assist you.
                                    This ### federal bank is not a reliable bank.Everyone try not to take account in federal bank.i already told this to some friends of mine and they also stopped using this account.i would recommend using other banks such as SBI, Canara, SIB .I closed my account today due to their irrelevant charges and ### banking...
                                    My bank always debits 24 rupees after every ATM transaction without my permission...
                                    First of all I think it happens due to expiration of my monthly ATM transaction limit...
                                    But same problem continues at new month's first transaction
                                    Same problem for my friends too...
                                    Please solve this problem... Otherwise I need to look for another bank... 😣

                                    money deducted from my account without my knowledge or permission - Comment #3576388 - Image #0
                                    Federal Bank Customer Care's response, Nov 4, 2019
                                    Verified Support
                                    Hi Suneeth,

                                    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (58957) in the subject line so that our team can assist you.
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                                      syamkrishnan1986
                                      from Kottayam, Kerala
                                      Feb 8, 2018
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                                      fraud transaction intimation

                                      Address: Kollam, Kerala, 691536

                                      Sir,

                                      This mail has the reference of the teleconversation made with customer care executive 7/2/2018 regarding fraud online transaction(add money to wallet)

                                      I am P Gopalakrishnan, aged 68(senior citizen ) from Kadakkal, Kerala.Yesterday on 7/2/2018 a sum of Rs 380000.00(4000.00 & 34000.00) has been transferred fraudulently from my SBI Anchal branch A/c - [protected] card no is[protected] and Federal...
                                      +1 photos
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