Federal Bank — Recharge not done, but amount debited from account | |||
Recharged sun direct no:[protected] using my debit card through citrus pay on 29/03/2017 at 7:45 pm.The amount was debited from account but recharge was not done.How can i get the recharge done or reimbursement?I contacted sun direct customer care and they told me to contact the citrus customer care.I called your customer care but not get any person.so please help me. Was this information helpful? | |||
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Federal Bank customer support has been notified about the posted complaint. | |||
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+91 48 4263 0995 [International]
+91 48 4263 0994 [International]
Federal Towers, Head Office, Aluva, Kerala, India - 683101
View all Federal Bank contact information
We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.
Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team