FedEx Complaints & Reviews

Hi,
Tracking[protected]
I got a call and then mail from cogenteservices regarding kyc docs submission. They asked me to submit aadhar doc and authorization letter to the said id.
However, in the last mail they also said about one thing which they never discussed with me :
2) importer exporter code (Iec) is mandatory for all shipments imported into india. Please mention the iec number along with the kyc documentation).br...

On 7/27/2019 i got email from fedex.com stating in order to clear your shipment "[[protected]]" without delays, we request you to submit the following at the earliest.

They requested to provide kyc form and consignee authorization and i already replied on 7/27/2019 with all the required documents

Now its more then 5 days but no update from fedex, i talked to customer representative and they said they have received...

Hi

On 29/07/2019 I received a call from fedex representative stating that “In order to clear your shipment without delays, we request you to submit the following at the earliest.”

They requested to provide KYC Form and Consignee authorization which was submitted post the call.
Issues with respect to the document:
1.1St call to kyc fedex team: The Name from the delivery address and the name from...

My consignment number is[protected]. I had provided correct pincode on the parcel, but fedex guy wrote wrong pincode. And now my shipment is continuously travelling between delhi and srinagar, when it is supposed to go to uttar pradesh. I have lodged multiple complaints, sent mails, and i call them everyday. The shipment is delayed for more than 3 weeks now. They only say "we will retrieve parcel asap", "we don't have any updates yet",...

Through your seemingly reputed name, we had ordered for a delivery of 10 packages (180kgs) of furniture that included a three seater sofa, a two seater sofa, a marble table, and a bed. The goods were consigned to our residence address mentioning the flat number located on 2nd floor of the building. (Fedex tracking[protected]

When the goods arrived on 18th july 2019 in a big truck, fedex delivery personnel phoned and requested...

Hi,
We have got a shipment of cosmetics from china via fedex.
After 3 days of booking the shipment, it has reached bangalore fedex office and held for customs clearance.
Since then i have been trying to contact fedex's customs clearance department, but have not heard anything from them.
Everyday i have call toll free number and talk to customer care representative and the only update i get is it's under process...

Hi team,

Tracking no[protected]

The product has been struck at customs in bamgalore and one month passed still the fedex team is not at all taking responsible to get the product delivered to the customer. I have been calling fedex everyday and the answer is same that the product will be delivered soon.

Please help me on this and my mob no-[protected].

Reagrds,
Venkat....

Hi,
I got a call and then mail from fedex regarding kyc docs submission. They asked me to submit any govt id.
However, in the last mail they also said about one thing which they never discussed with me which is importer exporter code (Iec) is mandatory for all shipments imported into india. Please mention the iec number along with the kyc documentation).

I put them mail to inquiry about this, but i din't get...

I bought 3 tshirts and 2 hoodies and one slippers from hollister online clothing for aprox 7300 rs and they have sent through fedex. The delivery was stopped at bangalore customs. Fedex called me and asked kyc and i vae sent kyc. After one week they call me and asked for bank statement for amount proof and i have sent it and they delayed. Final i got product delay of two weeks. Fedex has charged me 4400 rs for 7300 rs on what basis i dont...

Hi,
I shipped a courier from bombay to jabalpur on 6 june 2019.
The fedex pickup guy charged rs.3665.

I later called the customer care and they revealed that my courier was only billed for rs.2129.70 only.

A scam of rs.1535.3.
The fedex department has admitted the actual amount but are ignoring and not replying to the situation.

I am attesting all the documents, please review...

I had a international shipment that was sent last week of May. It reached Bangalore and got message regarding to submit kyc which I submitted next day. In tracking info it showed delay due to kyc. After Bangalore FedEx received my kyc which took two days to update. After that there was no tracking info regarding when package will reach. Then called FedEx multiple times to know about status. Everytime they had same reason that due to shortage...

I am getting following message while tracking order from fedex

A specialized form/statement is required for clearance from recipient.
Recommended action: please call fedex customer service.

What's mean by it. I have submitted my kyc and adhar card. Following are order details.
Order number:[protected]
Tracking number:[protected]
Item was suppoosed to deliver me monday[protected]....

As the title says, i had submitted the kyc details for the shipment [tracking no.[protected]] the day i had received the phone call for it. After uploading the required details, i received a confirmation mail for the same within 4 hours. But now, fedex is saying this in the tracking status page which is simply not acceptable. This is a very important shipment of mine and i really need it by tomorrow as it is required by me in my university...

Dear sir i have submitted all the forms required for kyc, still my shipment status is 1. A specialized form/statement is required for clearance from recipient.
What does this mean?
Tracking number is[protected].
It is coming from naveda. Do i need to give more documents for the clearence. Let me know if i have to do something for that. Does this happen everytime....

I had ordered my books on 16 and the courier picked it on 21 no matter the thing is on 26 they had to deliver even the courier was in the city for delivery. But they don't deliver it and wrote delivery exception
Again on 27 same thing happened with me.
I think such services should be closed. Very worst service. My abusive words comes for these service provider.
They didn't understand the time and requirement of people.br...

Hi,

I have sumbitted kyc documents and fedex auth form on 17th june. But still status is not updated, when i contacted fedex through customer carevia phone:[protected].
Below are the responses from fedex.
On21st:we have received kyc docs and status will be updated in next 24-48hrs
On24:we have received kyc docs and status will be updated in next 24-48hrs
On25:we have received kyc docs and status...

Dear sir. Awb[protected]. My consignment stuck in custom. Clearance due to name mistake by shipper, i may please be requested to released my consignment in the name rajni polra real name instead of rajni patel. Both name are the same person and caste patel. Fedex to request for clearance letter from shipper, but shipper is note sending the same letter. I may please be requested to cleared my consignment as early as possible....

I have booked parcel from Bengalure to Hyderabad on 8th June on standard overnight basis vide tracking[protected] so that my parcel will reach to my client in 24 hours which I committed to him but the parcel has handovered to my receiver on 11th June bt 3 PM and prior to that on 10th June I have contacted the customer care was in vain because I couldn't get any assurances of delivering the parcel in 24 hours for which I have paid and got...

Hi

On 12/062019 i got email from fedex.com stating In order to clear your shipment "[protected] " without delays, we request you to submit the following at the earliest.

they requested to provide KYC Form and Consignee authorization and i already replied on 12/06/2019 with all the required documents

now its more then 5 days but no update from Fedex, on 11 Junei talked on their no[protected] and...

I have sent a parcel containing mere documents from Canada to India. And my parcel has been held in bangalore for customs clearance for the past 3-4 days. I was first asked to submit commercial invoice which i did. Then my recipient was asked to submit kyc form. But my recipient is a financial company(LICHFL) and they would not be able to provide kyc due to their privacy policies and they have stated all these in an email, along with the...