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First Flight Couriers Complaints & Reviews

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Last updated Aug 8, 2023
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+91 52 2394 4444
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First Flight Couriers Head Office Address

D 58/12, A-7, TVS Building, Sigra
Varanasi
Varanasi District
Uttar Pradesh
India
221010

First Flight Couriers reviews & complaints page 10

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H
HarassedCitizen
from Noida, Uttar Pradesh
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first flight does not deliver pan card, and no info also

Address:560043

Nsdl status shows pan card has been dispatched on 04-feb-2019 by first flight couriers pvt. Ltd courier vide airway bill no. M991q6546958. The pan card is expected to be delivered by 14-feb-2019.
First flight tracking shows arrived at destination on 7th feb 2019. Item is not delivered till date, 19 feb 2019. Nobody answers any of the contact numbers given in bangalore, mumbai, pune anywhere...
This is just harassment beyond...
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V
vicky7402
from Mumbai, Maharashtra
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misplaced my courier

Address:Mumbai City, Maharashtra, 400067

Hi this is prashant sharma from mumbai i have given my parcel(B992B[protected] to first flight couriers on 9thfeb2019 and its 18thfeb2018 i didnot get any information regarding that i have called many times but their headoffice mumbai number is not working which is very shameful and i had a word with operation head Mr.Ravindra parsekar he said by mistake it got misscode when i asked how because i have given all details then he said its a human...
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K
Kritee
from Chennai, Tamil Nadu
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dispatch yet to receive - dispatched on 8th feb 2019

Address:Ballia, Uttar Pradesh, 277001

Dear team,

Kindly confirm by when below pod can be deliver.

Very poor service you guys provide. After continue follow up. Not received any positive response from you guys on call.

Even you don't know where is my box and when it will be delivered.

This type of services you have provide to your customer. I need urgently update on this otherwise i will file fir.

Pod...
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G
Ganeshca
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

representative not respond

Dear sir,

Since last seven day my parcel
Reach at waluj aurangabad but number
Mentioned in massage does not respond
I call 15 times but dont pick up phone i am
At aurangabad (Mh) my pan card is in that
Parcel but its not proper way.
Cn - b903z9997810
So request you to send message to your
Representative to attend the call or call
Me. [protected]...
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N
nileshsai123
from Aurangabad, Maharashtra
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my consignment not received

Address:Bulandshahr, Uttar Pradesh, 431136

Dear sir
Since last two day my parcel
Reach at waluj aurangabad but number
Mentioned in massage doesnot respond
I call 30 times but dont pick up phone i am
At aurangabad (Mh) my pan card is in that
Parcel but its not proper way.
C. N. B904z0544223
At waluj midc aurangabad
So request you to send message to your
Representative to attend the call or call
Me
br...
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K
Krishna K.
from Pune, Maharashtra
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not received on time

Address:Pune, Maharashtra, 411057

M991b8599999 please check this where is this in same city after 4 days not received hardly 30 km distance please update your service, understand why we use this if not on time m991b8599999 please check this where is this in same city after 4 days not received hardly 30 km distance please update your service, understand why we use this if not on timem991b8599999 please check this where is this in same city after 4 days not received hardly...
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P
Prafulchandra Vora
from Mumbai, Maharashtra
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non receipt of two consignments at mira road pin 401 107

Address:401 107

Non receipt of document/ envelope booked from pune on 8th of feb.-2019 for mumbai - mira road - pin 401 107
Cons. No. M991z5620910 & m991z5620913
Mr. Sureel vora & mr. Arun singh
Address for delivery
86 /302, poonam complex,
Shanti park,
Mira road (East)
Pin 401 107
Mob[protected]
Mob[protected]
Will any one listen to the complaint & solve this...
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Address:Jaipur, Rajasthan, 302012
Website:Jaipur rajasthan

Dear Sir I have three parcel those are M991Q6656843, M991Q6644677, M991Q6656851 so I have not received yet actually I want to know when I will get these parcel so it it request you that provide some information, , when I will get these pen cards ?? Its urgent thank you, and tell me your contact number so that I can contact with your customer care,...
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L
Leela mishra
from Kanpur, Uttar Pradesh
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undelivered consignment even after 8 days

Address:Thane, Maharashtra, 400607
Website:www.consumercomplaints.in

As per shipment tracking of my consignment number J991M8272020 I found that my consignment is still lying undelivered at your Ghodhbundher branch of Mumbai .It is a regret to say that the company has shown such carelessness as the consignment contains a life saving drug of a patient . Kindly take action and deliver it ASAP ....
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G
Gajula kishor goud
from Hyderabad, Telangana
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consignment not received - but in in tracking showing as delivered

Address:Rangareddy, Andhra Pradesh, 500018

Dear sir/madam,

Iam g kishor goud, (My phone no: [protected]) expecting the below consignment from nsdl :

Awb: b903z9858683
Courier : first flight courier ltd
Booked on 22nd jan 2019
Showing as delivered on 31st jan 2019

When i track it is showing delivered - but no signature of receiver or phone number in the details mentioned in website
But i did not received the...
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D
Dishari De
from Hyderabad, Telangana
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pan card not received no update after several mail

Address:Ranga Reddy, Andhra Pradesh, 500084

I have applied for a duplicate Pan card and that has been dispatched by NSDL through First Flight with AWB No B903Z9930639. It has been showing the same status since last 7 days. I mailed the first flight and the reply has been addressed to someone called Rukshar but since then No reply. I have mailed them repeatedly requesting for an update. More over the Hyd customer care number seems to be invalid as well as the mail id. Now I don't have...
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A
Abhinav01
from Allahabad, Uttar Pradesh
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Address:Gorakhpur, Uttar Pradesh, 273001

My consignment number "M991Q6452836" has been dispatch to my city branch on 7th Feb 2019, and i received a text msg. regarding same, but as on today 14th Feb its still not received, i called to courier person for query, he asked me to come self and collect your item or else it will return back to sender. it was worst response by first flight Gorakhpur branch.
There is question on this courier service that which level service quality they maintain? can you please let me confirm that is there new policy to visit branch and collect parcels is now customer responsibility?
Also i tired to search Firsts Flight Customer care number, i found many but neither one in right contact number, all are either wrong number or no response.
Is there any one who can acknowledge this issue and let me know that is this courier service worth to use or just i should put in my black list.
Thank You!!
First Flight Couriers customer support has been notified about the posted complaint.
Apr 19, 2019
Updated by Abhinav01
My Suggestion to your company "First Flight Courier" should shut down as soon as possible, no manner to your staff and it seems that its comes from top management, no professional attitude towards work, its "First worst Courier" company in india!!
Hello, Is there any one responsible in "First Flight Couriers Services" who can response on their bad services, all we should ignore this Courier company for further requirements. this is complete worst service provider organisation in Courier sector.
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    S
    Sellfast
    from Coimbatore, Tamil Nadu
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    Address:Tirupur, Tamil Nadu

    Complaint for non delivery letter even after 40 days ref our awb# b904z0045698.
    We regret to inform you that the above was our delivered to us till yesterday on tracking copy is enclosed herewith, we found the letter was mentioned as delivery on 04.01.2019. Today we approched your tirupur delivery office from them today only. We were not given proper reply for as to why they have out delivered the letter to us till now, kindly look into the matter and inform us the details please.
    First Flight Couriers customer support has been notified about the posted complaint.
    If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.
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      S
      shinjaya
      from Auraiya, Uttar Pradesh
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Address:Auraiya, Uttar Pradesh, 206122

      The nsdl delivered my pan card on 01-feb-2019 by first flight couriers pvt. Ltd. Courier by airway bill no. B904z1505425.

      As per first flight courier status the courier received at auraiya branch on 11-feb-2019 and it is also delivered on the same day 11 feb to css without id check.

      But i have not received my pan card yet till 14 feb!

      Please resolve my issue.

      Please help me it very urgent, so that i can received my pan card on-time.

      Thanks,
      +1 photos
      Feb 14, 2019
      Complaint marked as Resolved 
      Awesome, Pan Card Received on 14th Feb Morning! First Flight Courier are very fast, eco-friendly & professional service provider! Will use again for future Courier service! Highly Recommended! Guys are very professional & friendly in nature! Thanks,
      First Flight Couriers customer support has been notified about the posted complaint.
      Feb 14, 2019
      Updated by shinjaya
      @Admin Please delete this thread ASAP.

      Thanks,
      If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.
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        S
        Suseendra Varman
        from Chennai, Tamil Nadu
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        Address:Kolar, Karnataka, 563115

        The NSDL delivered my pan card on 10-Dec-2018 by First Flight Couriers Pvt. Ltd. Courier by airway bill no. B903Z9529697.
        As per First Flight Courier Status the courier received at Kolar Branch on 12-Dec-2018 at 11.10am and it is also delivered on the same day at 13:55pm to CSS without ID check.
        I am unable get the contact number of the courier service.
        Please resolve my issue.
        Please re-send the courier at no.72, Ram Dev Compound, Kaveri Nagar, BEML Nagar Post, Kolar - 563115, Bangarpet Dist. Karnataka State.
        Contact : +91-[protected], Narumalar
        +1 photos
        First Flight Couriers customer support has been notified about the posted complaint.
        I also have exactly same issue.

        I got message on my mobile that it will be delivered on 11Feb2019 by airway bill no. B904Z1505425. But Its now 14th Feb. I have not received any Pan Card from First Flight Courier service.

        But They marked as delivery completed by CSS on 11 Feb. (attached snap)

        Please help me It very urgent, so that I can received my pan card on-time.

        Thanks,
        I also have exactly same issue.

        I got message on my mobile that it will be delivered on 11Feb2019 by airway bill no. B904Z1505425. But Its now 14th Feb. I have not received any Pan Card from First Flight Courier service.

        But They marked as delivery completed by CSS on 11 Feb. (attached snap)

        Please help me Its very urgent, so that I can received my pan card on-time.

        Thanks,

        shinjaya's reply, Feb 14, 2019
        I have not received any pan card from First Flight Couriers Pvt. Ltd. Courier by airway bill no. B904Z1505425.

        Its very horrible for me to mark delivery as completed without delivered it.

        Please resolve my issue ASAP.

        Thanks,
        Awesome, Pan Card Received on 14th Feb Morning!

        First Flight Courier are very fast, eco-friendly & professional service provider!

        Will use again for future Courier service! Highly Recommended!

        Guys are very professional & friendly in nature!

        Thanks,
        @Admin Please remove my all above negative rating/comments about First Flight Couriers Pvt. Ltd.
        If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information at [protected]@nsdl.co.in
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          A
          AdarshSrivastava94
          from New Delhi, Delhi
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Address:Jhansi, Uttar Pradesh, 284003

          My courier is not delivered to me, consignment no. B903z0219506 and courier office person said that courier boy had delivered the courier and had a fraud receipt with my fraud signature kindly take necessary action and provide my package as soon as possible because it is very important and confidential as i am in delhi how can i receive my courier in jhansi. To send their report properly on time they people have taken such action please sort this issue as soon as possible
          +1 photos
          Feb 13, 2019
          Complaint marked as Resolved 
          I got the package today by the courier facility
          First Flight Couriers customer support has been notified about the posted complaint.
          Sir . My doc no m991z5590854 . Booked on 5 th feb from goa
          to mumbai, borivali east. Not yet ceceived as of today 9 th feb.
          1 pm now.
          There is no contac from your office and the nos given in online of borivali east office not responding. Very serious and pathetic . Pl lookin2 .
          Regards. Lotus link enterprise
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            R
            Renu bhardwaj13
            from Jaipur, Rajasthan
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            not received my packet

            Address:Jaipur, Rajasthan, 302024

            The worst services of first flight.call is alwys disconected by jaipur office.there is no communication medium to contact .horrible and highly disaapointing services.i am attaching my document details .kindly look into this matter.
            My bill number is B904Z0355789.i called many times and its disconnected ....
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            P
            Prakash Gokhale
            from Ghugus, Maharashtra
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            Address:441110

            Hi,

            This is prakash gokhale, my mother anjira gokhale's pan card vide awb no. M991q6442469 is pending for delivery since 31.01.2019, i was trying on [protected] and [protected] given numbers but no one can received the call.

            Please resolve the problem at the earliest.

            My mobile no. [protected]
            Email. [protected]@gmail.com

            Thanks
            +2 photos
            First Flight Couriers customer support has been notified about the posted complaint.
            I am Urmila Ugale, my Husband & my PAN Card vide AWB No. B904Z1487171 & B904Z0370814 is showing as "Arrived At Destination dt 25-Jan-2019", but it were not yet received to me..

            Please resolve the problem at the earliest.

            My Mobile No. [protected]
            Email. [protected]@gmail.com

            If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information at [protected]@nsdl.co.in
            The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
            The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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              S
              seemantsahud30newagra
              from Raebareli, Uttar Pradesh
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Address:Agra, Uttar Pradesh, 282005

              Dear Sir
              My above conz no is about delivery of PAN CARD of my son YASH GUPTA at address D 30, NEW AGRA, AGRA. The address is quite correct but my the said consignment returned by your office at BHAWANA PLAZA, AGRA on 21.01.2019 with objection that address is wrong. In fact, No one from first courier visited our house. We ecieved a call from Mr Pachauri from first flight that we should recieve the courier from their office itself on 21.01.2019. When we reached there to receive, we were informed that the consignment has been returned .

              We were promised by Mr Sriwastava that the same will be delivered upto 04.02.2019 by all means. But we are still to receive it.

              I am of the view that it is fraud being committed by First Flight that all couriers related to NSDL are being sent back with out any delivery just by putting remark that Address is not correct.

              Please look into the matter and take suitable steps under intimation to me on the seemant.[protected]@gmail.com.
              Aug 7, 2021
              Complaint marked as Resolved 
              First Flight Couriers customer support has been notified about the posted complaint.
              Parcel sent by First flight doc no. M991M0952638 dated 6 feb 2019.
              Kankavli to Varanasi

              Docket No.B903Z9816054

              Till date courier is not received. When tracked consigment No. It is showing delivered. Bur so far It has not deliverd .Expected date was 26/01/2019.
              Please find out the status of this docket and deliverd as early as possible.
              Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
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                T
                Thakur Darpan Tomar
                from Gurgaon, Haryana
                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                document receiving

                Address:Ghaziabad, Uttar Pradesh, 245304

                My courier no. _ M991Q5920161 .
                I m not received my pan card . By your end. On[protected] booked my pan card in pune, and on[protected] dispatch from Pune. And[protected] arrived At Hapur branch.. but today[protected] till date I m not recieved my pan card . Please do action and I request to you please deliver my pan card at my address. Thank you so much...
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