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First Flight Couriers Complaints & Reviews

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Last updated Aug 8, 2023
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First Flight Couriers reviews & complaints page 12

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A
amith_r31
from Bengaluru, Karnataka
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non delivery of my pan card

Address:560035

My pan card status says it is out for delivery from the past one week. The courier provider is first flight couriers. The tracking number is m991q6306884. The delivery guy picked the call once and said he will deliver on thursday. But he is not answering the call now. Went to the courier distribution centre, but it is closed permanently. Have no clue where my pan card is. Why does the it dept send such important document through such irresponsible...
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SANDEEP PAUSKAR
from Davorlim, Goa
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non-delivery of couriered pan card by first flight courier agency

Income Tax department couriers PAN CARD to the applicants through the First Flight Courier agency. The agency has its office at Comba, Margao, Goa. However, it does not deliver the cards to the address of the PAN CARD Applicants. Instead it forwards message as under to collect the pan cards. The message forwarded by the courier agency is pasted below for your information. You are requested to take stern action against such erring agency which...
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Swapan Sengupta
from Darjiling, West Bengal
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Address:734003

An urgent valuable document sent by Reliance Registered Office, Mumbai-400055 vide item no. C991Q2826282 has not yet been delivered to my residential address in Siliguri, West Bengal though your staff had lodged a false statement at Reliance Office, Siliguri that he attempted to deliver the item three times but failed as nobody in my residence.
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    T
    Trinadh Vasamsetti
    from Neyyattinkara, Kerala
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    Address:East Godavari, Andhra Pradesh, 533125

    Hi i am trinadh vasamsetti i have applied for pan card online pan card allotted for me on 8/01/2019 and i have received message from first flight courier on 24/01/19 i called them and asked for my pan delivery they said u will recieve it on 27/01/19 they came to me and asking 50₹ for delivery charge and they went away without submitting card whn i rejected to pay money for delivery why because i have already paid money for delivery in online for pan india. Even i asked bill for delivery they said we won't give bill for this if you pay 50₹ then we will give you card otherwise we will go and they went without giving card. What is happening with this company and pan india they are taking money and collecting black money from the applicaants please do justice for me in this case.
    My acknowledge number of pan is : [protected]
    And customer number for delivery from first flight courier is
    Cn:b904z1443939
    +1 photos
    First Flight Couriers customer support has been notified about the posted complaint.
    I have courier jaipur to chennai on date 12.1.2019 but till today 22.1.2019 my courier not reach chennai

    I have many call customer care and branch but no any response me I am very upset your courier service I decided I never again courier first flight
    Prem Purohit's reply, Jan 22, 2019
    Very poor and bad service
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      A
      Anobik Dey
      from Pune, Maharashtra
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      Address:Bangalore, Karnataka, 560045

      Hi,

      This complaint is to draw the attention of the officials towards the unprofessionalism and lack of sense towards their duty.

      My tracking i'd is f991b4749544

      The contact person of the courier service is [protected] "zabi".

      With due respect to the company and its policy my document hat court papers which had my signatures on it and had to reach the destination asap. We enquired the destination outlet also and the package was no where to be located. I am waiting to solve my issue at court first since it's of family importance.

      I would be very thankful if the issue is solved and the papers are delivered.

      Regards,
      Sundaram.
      Contact no: [protected]
      +1 photos
      First Flight Couriers customer support has been notified about the posted complaint.
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        J
        Jakir Ali Advocate
        from Mainpuri, Uttar Pradesh
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        Address:Bulandshahr, Uttar Pradesh, 203001

        Dear sir,
        It is bring to your knowledge that the above complaint regarding the pan card delivery is not revived proper address. Courier delivery boy sent the all pan card to pan agency. Pan agency owner take the rupees 10. After recived the pan card holder. It is very bad talk to your first flight agency.
        Today we received one pan card of mr. Mohit. Mr. Mohit is son of be bard. Pan card agency owner demand to me 10. Rs. He said to me please give my office boy 10. Rs so that received the pan card of mr. Mohit. I has been paid 10. Rs after receiving the pan card. It very bad your company courier agency.
        I already complaint against bulandshahr courier office to email id
        [protected]@firstflight.net,
        [protected]@firstflight.net,
        [protected]@firstflight.net,
        [protected]@firstflight.net
        And contact the bulandshahr courier owner mr. Nitin mobile no. -[protected]
        First Flight Couriers customer support has been notified about the posted complaint.
        Still waiting for my parcel is not reach to me please check the status . No response from customer care chennai all telephone numbers are fake. Check area local office they are sub agent .no idea to check and help
        Hi was suppose to receive pan card dispatched on 31st Dec from Mumbai to Bangalore, as per tracking it was recd at Bangalore office on 7th Jan however not recd till date from first flight

        AwB : B903Z6246873.

        Kind regards

        Mohan
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          S
          s@nju2019
          from Pune, Maharashtra
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          non receiving of pan card

          Address:Yavatmal, Maharashtra, 445001

          My docket no. B903Z9551136 of Pan Card No. ABBAS1239A is not received. Your service provider centre at Yavatmal has mentioned that it was delivered on 19 January-2019, though it was not delivered. We personaly visited to this centre on many times, though dispatched message was received on 10 Dec-2018 & it was mentioned that it will be received to centre on 21 Dec-2018, but Sh. Raju Hanwate was not responded. I personaly visited to Yavatmal...
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          M
          mistu0802
          from Pune, Maharashtra
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          courier still not despatched

          Address:411012
          Website:www.firstflight.net/trackingrequest.php?consRadio=C&trackingtextbox=M991B

          Dear concern

          Ease note that i have done the courier on 22nd of jan and the same has not been despatched till date and thre is no update.
          M991B8378855 docket details. I have also sent mail. To [protected]@firstflight.net
          In the website various phone numbers are given but no one respo ded on the number for the Pune. Location custimer care service.
          Please look. Into. It the courier need to be sent on urgent basis!!!...
          +1 photos
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          M
          Manoj Kumar1702
          from Kuchaiburi, Odisha
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          courier not, delivered even not show any status

          Address:831011

          My name is Manoj Kumar from sonari Jamshedpur and my mobile number is [protected], I summit one important documents to first flight courier on 17/1/19, need to deliver in Hyderabad. But till now it's not delivered any I not not getting any status about the packet . I want to take strick against them kindly help me for that....
          +1 photos
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          S
          sanadpatil
          from Hyderabad, Telangana
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          Address:Visakhapatnam, Andhra Pradesh, 530005
          Website:www.consumercomplaints.in

          Dear First Flight

          1. I Sanad Patil suppose to receive my MBA degree certificate and all other documents from SMUDE University Udipi through First Flight Courier services with following details:

          FIRST FLIGHT on 07.01.2019 with consignment number – F[protected] to the below address.
          PATIL SANAD RAMGOUNDA
          D-24/5, D-SECTOR
          GATE NO-1, DOLPHIN HILLS
          VISHAKHAPATTANAM – 530005
          ANDRA PRADESH

          2. It is to intimate that my address is correct and understand that the First Flight courier services are not extending their services to my address. After tracking my consignment I found that the consignment has reached vizag on 11 Jan 18 and lying in the office however, the courier service centre did not give call to me to pick up my stuffs. I tried to reach the courier services executives however did not get the satisfactory response from them even though I told them that I would pick up my stuff from their office. Till 23 Jan I did not able to trace out my consignment location. After getting new contact number I had spoken to the courier centre and surprised to know that they have returned the consignment to the University. I really feel sad and disgusted to experience such unprofessional approach of First Flight Courier Services at Vizag(AP). I would like to bring out two main concerns of mine firstly, if the courier services are not extended to the given address then why didn't they call up the concern receiver to pick up his stuff from the office. Secondly, even after speaking to the courier centre about the issue and informed them that I would pick up the consignment why the courier centre returned the consignment back to the origin.

          3. This is very sad and unprofessional approach of FF and should get noticed to the higher authorities and take appropriate action against Vizag Centre. I would sincerely request FF to look into this matter and give me the return reply in this regards.
          First Flight Couriers customer support has been notified about the posted complaint.
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            A
            amareshm
            from Bhopal, Madhya Pradesh
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            Address:403001

            Axis bank pune had dispatched documents to hdfc bank margao goa but we have not received same. We are following up with your office last 10 days. Kindly arrange to provide pos details of below documents urgently as this was booked from your pune office and delivered to your margao goa office.
            Pod no — m[protected]
            Date 20.11.2018

            We required acknowledgement copy of above document where it is deliver and who has accepted same.
            First Flight Couriers customer support has been notified about the posted complaint.
            Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
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              S
              Sultan Mohammed Shah Ismailuddin
              from Ernakulam, Kerala
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              Address:Hyderabad, Telangana, 500036

              Hi I am Sultan Mohammed shah Ismail Uddin I have applied for PAN on[protected] for PAN and I have got a massage like "Data updated for PAN AIYPU1450E. Card sent by FFCL AWB B904Z0187609. Expected del dt. 21/01/19. Visit https://tin.tin.nsdl.com/pantan/ " but I did not received it yet please do help my mobile number is [protected] Hyderabad 500036 thanks in advance.
              First Flight Couriers customer support has been notified about the posted complaint.
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                S
                Shreya mishra11
                from Meerut, Uttar Pradesh
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                Address:400708

                I am not able to get proof of delivery.
                No body is replying.
                Consignment no
                B991b9970972
                B991b9970971
                Shreya mishra
                [protected]
                [protected]@gmail.com
                I have tried a lot.
                No body picks up the call and no body reply to mails. I have called them 100 times and i even seek help of the person from whom i delivered but no body is helping. They are extremely extremely unprofessional.
                No body ever picks calls.
                First Flight Couriers customer support has been notified about the posted complaint.
                Jan 29, 2019
                Updated by Shreya mishra11
                No update and no response still.
                Status : Your PAN card has been delivered on 01-May-2018 by First Flight Couriers Pvt. Ltd courier vide airway bill no. B903Z6393622, at the address for communication* indicated by you in the application.

                BUT PAN CARD NOT RECEIVED ME, PLEASE CALL ME
                MY MOBILE NUMBER -[protected]
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                  S
                  Supriya Shivanna
                  from Bengaluru, Karnataka
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                  Address:Mysore, Karnataka, 570026

                  My pan card was dispatched on 15th january 19 from mumbai with consignment number b904z1466031. I tracked it according on your website, it says the consignment has reached by 19 to destination mysore but hasn't been delivered yet. It's been 3 days. I've been trying to contact you but all the numbers provided do not exist. Resolve this issue kindly.
                  First Flight Couriers customer support has been notified about the posted complaint.
                  Jan 22, 2019
                  Updated by Supriya Shivanna
                  Why would it take 3 days to deliver when it's already reached its destination?
                  Its very disappointing for such service. No body is receiving call. some are always engaged? If such kind of service will continue, first flight will end one day.
                  I am waiting my courier since 7 days from Gujarat having some important medicine
                  Courier no: [protected]
                  Exactly. How can such a big company not have proper customer care service? I wonder why the ITD is even letting them handle such important tasks. Such disappointment.
                  Dear sir,

                  This is M Y PRASANNA KUMAR I HAVE APPLIED FOR A PAN CARD ON[protected]. ACKNOWLEDGEMENT NUMBER N-[protected]. Still i have not received it please do your needful.

                  Thank you,

                  M Y Prasanna Kumar

                  mob-+91 [protected]
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                    K
                    Krishnaprasadh CM
                    from Coimbatore, Tamil Nadu
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                    Address:Mumbai City, Maharashtra, 400063
                    Website:www.firstflight.net/index.php

                    Full description of incident:
                    Sri sarvada nutrients private limited company was incorporated under the companies act, 2013. Pan card was issued along with the incorporation certificate. But we have not recieved the physical pan card through courier.

                    The delivery of the pan card was carried out by first flight couriers according to the nsdl website. When we try to track the delivery status on the first flight couriers website, it shows that the pan card was delivered. But in reality, we have not received it.

                    We have tried calling the customer care numbers on the courier's website but none of them are answering/working.

                    Pan acknowledgement number: [protected]
                    Date of incident:[protected]Delivery date as per first flight couriers website)

                    Desirable resolution: i would like to communicate with the courier company and find out what happened to my pan card delivery.
                    I would also like the pan card to be delivered to my address as soon as possible.
                    +2 photos
                    First Flight Couriers customer support has been notified about the posted complaint.
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                      A
                      Arjun Surti
                      from Surat, Gujarat
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                      Address:Mumbai City, Maharashtra, 400006

                      My courier which i had sent through first flight courier mumbai, was not delivered. And the company is not responding to our phone calls.
                      We are finding it really difficult as the company is not responding even our social media messages and we dont know whom to approach. Its very urgent but we dont have any information of what should be done about this.
                      Kindly suggest or help us if possible
                      First Flight Couriers customer support has been notified about the posted complaint.
                      My pan card dispatched 5th January but my pan card not delivered please deliver imedetely its urgent first flight courier delivery its very late

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                        N
                        navmeet r
                        from Pune, Maharashtra
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                        Hi,
                        I have booked a package containing badminton racquet from nagpur on dt. 14-1-18 tracking m991m1005840 and it reached to destination on dt. 17-1-18.
                        But it has received on damage condition on lonavala hub.
                        I have packed it carefully still it received in such a pathetic condition. I paid 250/- for it and the service product i got is in such a bad condition.
                        Kindly look into this and make sure to do the needful in this matter.
                        First Flight Couriers customer support has been notified about the posted complaint.
                        As per the tracking status, pan card is delieverd on 2nd Jan, 19. But it is not yeat received by us. Kindly check into this and resend the PAN card
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                          S
                          Sibtain Jafar
                          from Kanpur, Uttar Pradesh
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                          Sir i made a request for a new pan card vide application no n-[protected] dated : 21/12/2018.
                          My physical pan card which was dispatched by nsdl on 04-jan-2019 by first flight couriers pvt. Ltd courier vide airway bill no. B904z0115022, at the address for communication which was scheduled to be delivered on 14-jan-2019.
                          When it was not delivered to me on the scheduled date, i checked the status of the pan card on the first flight website on 15-jan-2019, it showed that my courier is returned to the origin.

                          When i tried to inquire about the status of aforesaid courier from the first flight local office of first flight in chowk, lucknow, they informed me that my pan card is returned to nsdl.

                          They did not give any genuine reason for non-delivery and made frivolous excuses.
                          I want to bring to your kind notice that neither any delivery person came to my house for the final delivery of the pan card nor i received any phone call regarding the same

                          On further inquiry they told me that neither they deliver the pan card physically at the customer address nor they call customers to collect the pan card. They just sent a computer generated sms and it's upto the customer to collect it or it will be returned without informing the customer. They straight forwardly told me that it's not their responsibility to deliver the pan card.

                          Further on 19-jan-2019, i received a call from a number +[protected]and the person on the other end told me that my pan card has returned and that i should collect it from first flight chowk lucknow office. When i went there to collect the pan card they told me that nobody from their office called anyone to collect pan card. They asked me for the mobile number from which i received a call.in the first instance they denied that this number belonged to them. I immediately called back that number infront of them and to my utter surprise it started ringing in the first flight office itself.
                          When they realized that their sham and lies are being exposed they said the person who called from that number is not here and that he will come back after three days. So they asked me to go back and enquire after three days. By now i fully realized that they were simply lying.
                          When i asked for the name of the person who called me.. They started fighting me and asked me that it's not their responsibility to deliver the card and if i have any problem then i should complaint to the nsdl or first flight corporate office.

                          Therefore i am raising this complaint in this forum to seek help regarding the unprofessional and unruly behaviour of staff the first flight courier services chowk lucknow branch.
                          First Flight Couriers customer support has been notified about the posted complaint.
                          To investigate matter further email your PAN and complaint to [protected]@nsdl.co.in
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                            K
                            kaushani dey
                            from Bengaluru, Karnataka
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                            Address:West Singhbhum, Jharkhand, 833102

                            First flight is having the worst customer service and they have updated the status as delivered and that too to the destination but the courier is not yet delivered to the respective person and i sent this courier on 3rd january, 2019 from bangalore to jharkhan (Chakradharpur). If they are not going to deliver it properly why don't they return it that also they are not doing. I want to escalate this case immediately!!!

                            Worst service!!!
                            First Flight Couriers customer support has been notified about the posted complaint.
                            Respected sir,
                            the pan was dispatched by 9th of january.
                            i got CN number i.e B904Z1442353,
                            but it shows invalid tracking number.
                            please help. as the pan card is important for various subject of matter.
                            I made this pan card online on NSDL
                            hope so i get any feedback of it
                            My PAN card is arrived at the nearest branch of first flight. But I was unable to get my PAN card from that. The phone is always engaged and no response from that side. Please provide me the details of serviceable Pincode 221008. I will personally collect from my nearest branch.
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                              D
                              Dinesh N Lodha
                              from Yaval, Maharashtra
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                              Address:401209
                              Website:No

                              I am DINESH LODHA Airway bill number B904Z0122723 is not received by me
                              Other person Recived My Shipment Name Is Naresh Who Is Naresh
                              So Plese Deliver My Shipment Is Urgently To Parvati Dham Apartment Near Church Central Park Nallasopar East Mobile Number [protected]
                              +1 photos
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