First Flight Couriers Complaints & Reviews

My pan card status says it is out for delivery from the past one week. The courier provider is first flight couriers. The tracking number is m991q6306884. The delivery guy picked the call once and said he will deliver on thursday. But he is not answering the call now. Went to the courier distribution centre, but it is closed permanently. Have no clue where my pan card is. Why does the it dept send such important document through such irresponsible...

Income Tax department couriers PAN CARD to the applicants through the First Flight Courier agency. The agency has its office at Comba, Margao, Goa. However, it does not deliver the cards to the address of the PAN CARD Applicants. Instead it forwards message as under to collect the pan cards. The message forwarded by the courier agency is pasted below for your information. You are requested to take stern action against such erring agency which...

An urgent valuable document sent by Reliance Registered Office, Mumbai-400055 vide item no. C991Q2826282 has not yet been delivered to my residential address in Siliguri, West Bengal though your staff had lodged a false statement at Reliance Office, Siliguri that he attempted to deliver the item three times but failed as nobody in my residence.

Hi i am trinadh vasamsetti i have applied for pan card online pan card allotted for me on 8/01/2019 and i have received message from first flight courier on 24/01/19 i called them and asked for my pan delivery they said u will recieve it on 27/01/19 they came to me and asking 50₹ for delivery charge and they went away without submitting card whn i rejected to pay money for delivery why because i have already paid money for delivery in online for pan india. Even i asked bill for delivery they said we won't give bill for this if you pay 50₹ then we will give you card otherwise we will go and they went without giving card. What is happening with this company and pan india they are taking money and collecting black money from the applicaants please do justice for me in this case.
My acknowledge number of pan is : [protected]
And customer number for delivery from first flight courier is
Cn:b904z1443939

Hi,

This complaint is to draw the attention of the officials towards the unprofessionalism and lack of sense towards their duty.

My tracking i'd is f991b4749544

The contact person of the courier service is [protected] "zabi".

With due respect to the company and its policy my document hat court papers which had my signatures on it and had to reach the destination asap. We enquired the destination outlet also and the package was no where to be located. I am waiting to solve my issue at court first since it's of family importance.

I would be very thankful if the issue is solved and the papers are delivered.

Regards,
Sundaram.
Contact no: [protected]

Dear sir,
It is bring to your knowledge that the above complaint regarding the pan card delivery is not revived proper address. Courier delivery boy sent the all pan card to pan agency. Pan agency owner take the rupees 10. After recived the pan card holder. It is very bad talk to your first flight agency.
Today we received one pan card of mr. Mohit. Mr. Mohit is son of be bard. Pan card agency owner demand to me 10. Rs. He said to me please give my office boy 10. Rs so that received the pan card of mr. Mohit. I has been paid 10. Rs after receiving the pan card. It very bad your company courier agency.
I already complaint against bulandshahr courier office to email id
[protected]@firstflight.net,
[protected]@firstflight.net,
[protected]@firstflight.net,
[protected]@firstflight.net
And contact the bulandshahr courier owner mr. Nitin mobile no. -[protected]

My docket no. B903Z9551136 of Pan Card No. ABBAS1239A is not received. Your service provider centre at Yavatmal has mentioned that it was delivered on 19 January-2019, though it was not delivered. We personaly visited to this centre on many times, though dispatched message was received on 10 Dec-2018 & it was mentioned that it will be received to centre on 21 Dec-2018, but Sh. Raju Hanwate was not responded. I personaly visited to Yavatmal...

Dear concern

Ease note that i have done the courier on 22nd of jan and the same has not been despatched till date and thre is no update.
M991B8378855 docket details. I have also sent mail. To [protected]@firstflight.net
In the website various phone numbers are given but no one respo ded on the number for the Pune. Location custimer care service.
Please look. Into. It the courier need to be sent on urgent basis!!!...

My name is Manoj Kumar from sonari Jamshedpur and my mobile number is [protected], I summit one important documents to first flight courier on 17/1/19, need to deliver in Hyderabad. But till now it's not delivered any I not not getting any status about the packet . I want to take strick against them kindly help me for that....

Dear First Flight

1. I Sanad Patil suppose to receive my MBA degree certificate and all other documents from SMUDE University Udipi through First Flight Courier services with following details:

FIRST FLIGHT on 07.01.2019 with consignment number – F[protected] to the below address.
PATIL SANAD RAMGOUNDA
D-24/5, D-SECTOR
GATE NO-1, DOLPHIN HILLS
VISHAKHAPATTANAM – 530005
ANDRA PRADESH

2. It is to intimate that my address is correct and understand that the First Flight courier services are not extending their services to my address. After tracking my consignment I found that the consignment has reached vizag on 11 Jan 18 and lying in the office however, the courier service centre did not give call to me to pick up my stuffs. I tried to reach the courier services executives however did not get the satisfactory response from them even though I told them that I would pick up my stuff from their office. Till 23 Jan I did not able to trace out my consignment location. After getting new contact number I had spoken to the courier centre and surprised to know that they have returned the consignment to the University. I really feel sad and disgusted to experience such unprofessional approach of First Flight Courier Services at Vizag(AP). I would like to bring out two main concerns of mine firstly, if the courier services are not extended to the given address then why didn't they call up the concern receiver to pick up his stuff from the office. Secondly, even after speaking to the courier centre about the issue and informed them that I would pick up the consignment why the courier centre returned the consignment back to the origin.

3. This is very sad and unprofessional approach of FF and should get noticed to the higher authorities and take appropriate action against Vizag Centre. I would sincerely request FF to look into this matter and give me the return reply in this regards.

Axis bank pune had dispatched documents to hdfc bank margao goa but we have not received same. We are following up with your office last 10 days. Kindly arrange to provide pos details of below documents urgently as this was booked from your pune office and delivered to your margao goa office.
Pod no — m[protected]
Date 20.11.2018

We required acknowledgement copy of above document where it is deliver and who has accepted same.

Hi I am Sultan Mohammed shah Ismail Uddin I have applied for PAN on[protected] for PAN and I have got a massage like "Data updated for PAN AIYPU1450E. Card sent by FFCL AWB B904Z0187609. Expected del dt. 21/01/19. Visit https://tin.tin.nsdl.com/pantan/ " but I did not received it yet please do help my mobile number is [protected] Hyderabad 500036 thanks in advance.

I am not able to get proof of delivery.
No body is replying.
Consignment no
B991b9970972
B991b9970971
Shreya mishra
[protected]
[protected]@gmail.com
I have tried a lot.
No body picks up the call and no body reply to mails. I have called them 100 times and i even seek help of the person from whom i delivered but no body is helping. They are extremely extremely unprofessional.
No body ever picks calls.

My pan card was dispatched on 15th january 19 from mumbai with consignment number b904z1466031. I tracked it according on your website, it says the consignment has reached by 19 to destination mysore but hasn't been delivered yet. It's been 3 days. I've been trying to contact you but all the numbers provided do not exist. Resolve this issue kindly.

Full description of incident:
Sri sarvada nutrients private limited company was incorporated under the companies act, 2013. Pan card was issued along with the incorporation certificate. But we have not recieved the physical pan card through courier.

The delivery of the pan card was carried out by first flight couriers according to the nsdl website. When we try to track the delivery status on the first flight couriers website, it shows that the pan card was delivered. But in reality, we have not received it.

We have tried calling the customer care numbers on the courier's website but none of them are answering/working.

Pan acknowledgement number: [protected]
Date of incident:[protected]Delivery date as per first flight couriers website)

Desirable resolution: i would like to communicate with the courier company and find out what happened to my pan card delivery.
I would also like the pan card to be delivered to my address as soon as possible.

My courier which i had sent through first flight courier mumbai, was not delivered. And the company is not responding to our phone calls.
We are finding it really difficult as the company is not responding even our social media messages and we dont know whom to approach. Its very urgent but we dont have any information of what should be done about this.
Kindly suggest or help us if possible

Hi,
I have booked a package containing badminton racquet from nagpur on dt. 14-1-18 tracking m991m1005840 and it reached to destination on dt. 17-1-18.
But it has received on damage condition on lonavala hub.
I have packed it carefully still it received in such a pathetic condition. I paid 250/- for it and the service product i got is in such a bad condition.
Kindly look into this and make sure to do the needful in this matter.

Sir i made a request for a new pan card vide application no n-[protected] dated : 21/12/2018.
My physical pan card which was dispatched by nsdl on 04-jan-2019 by first flight couriers pvt. Ltd courier vide airway bill no. B904z0115022, at the address for communication which was scheduled to be delivered on 14-jan-2019.
When it was not delivered to me on the scheduled date, i checked the status of the pan card on the first flight website on 15-jan-2019, it showed that my courier is returned to the origin.

When i tried to inquire about the status of aforesaid courier from the first flight local office of first flight in chowk, lucknow, they informed me that my pan card is returned to nsdl.

They did not give any genuine reason for non-delivery and made frivolous excuses.
I want to bring to your kind notice that neither any delivery person came to my house for the final delivery of the pan card nor i received any phone call regarding the same

On further inquiry they told me that neither they deliver the pan card physically at the customer address nor they call customers to collect the pan card. They just sent a computer generated sms and it's upto the customer to collect it or it will be returned without informing the customer. They straight forwardly told me that it's not their responsibility to deliver the pan card.

Further on 19-jan-2019, i received a call from a number +[protected]and the person on the other end told me that my pan card has returned and that i should collect it from first flight chowk lucknow office. When i went there to collect the pan card they told me that nobody from their office called anyone to collect pan card. They asked me for the mobile number from which i received a call.in the first instance they denied that this number belonged to them. I immediately called back that number infront of them and to my utter surprise it started ringing in the first flight office itself.
When they realized that their sham and lies are being exposed they said the person who called from that number is not here and that he will come back after three days. So they asked me to go back and enquire after three days. By now i fully realized that they were simply lying.
When i asked for the name of the person who called me.. They started fighting me and asked me that it's not their responsibility to deliver the card and if i have any problem then i should complaint to the nsdl or first flight corporate office.

Therefore i am raising this complaint in this forum to seek help regarding the unprofessional and unruly behaviour of staff the first flight courier services chowk lucknow branch.

First flight is having the worst customer service and they have updated the status as delivered and that too to the destination but the courier is not yet delivered to the respective person and i sent this courier on 3rd january, 2019 from bangalore to jharkhan (Chakradharpur). If they are not going to deliver it properly why don't they return it that also they are not doing. I want to escalate this case immediately!!!

Worst service!!!

I am DINESH LODHA Airway bill number B904Z0122723 is not received by me
Other person Recived My Shipment Name Is Naresh Who Is Naresh
So Plese Deliver My Shipment Is Urgently To Parvati Dham Apartment Near Church Central Park Nallasopar East Mobile Number [protected]