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First Flight Couriers Complaints & Reviews

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Updated: Aug 8, 2023
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First Flight Couriers reviews & complaints page 14

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G
Gopal Dulhani
from Korba, Chhattisgarh
Jan 10, 2019
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Address: Dehradun, Uttarakhand, 492006

I have been sent a message that courier was delivered on 8th of january but i have not yet received yet. I think your delivery boy didnot bother to come to my house so that he can save his time. My contact number is [protected]. I attach an image of your portal's tracking system. It says the courier has been delivered. Cn:b904z1401178. Desirable result is that courier to be delivered to me.
+1 photos
First Flight Couriers customer support has been notified about the posted complaint.
Consignment no B903Z9507616 dispatch on 4th December from Mumbai And reached to Davanagere on 25th December still I am not receiving the courier...The Branch people Still sarch for the same..
Swetha Manjunatha's reply, Jan 3, 2019
PAN card not received
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    Mohd Rashid Raza Qadri
    from Agra, Uttar Pradesh
    Jan 10, 2019
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    Address: Aligarh, Uttar Pradesh, 202001

    Meri client ka pan card aligarh branch me aa gaya hai lekin uske ghar per deliver nahi hua, apse guzarish hai mere client ka pan card uske ghar per deliver kare. Uska reference number hai b904z0033606. Ur corrier 8/01/2019 ko deliver hona the jo ab tak deliver nahi ho paya. Me aligarh branch me bhi call ker raha hoon lekin koi bhi call reviev nahi ho rahi had. Thanks
    First Flight Couriers customer support has been notified about the posted complaint.
    Jan 10, 2019
    Updated by Mohd Rashid Raza Qadri
    Not deliver pan card
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      A
      akiran23
      from Hyderabad, Telangana
      Jan 9, 2019
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      Address: Hyderabad, Andhra Pradesh, 500011

      I was supposed to receive my pan card by 6th of this month as per the message from nsdl but i didn't receive. Today suddenly i got a message saying they delivered it on 5th and some random name is mentioned. Me and my family were at home whole day and nothing came.
      Contact number given in delivery message is not receiving incoming calls.
      Can you pls check consignment number b904z0011864
      Aug 6, 2021
      Complaint marked as Resolved 
      First Flight Couriers customer support has been notified about the posted complaint.
      We thank you for approaching us regarding your grievance. We are looking into your grievance on behalf of Income Tax Department and will revert back to you shortly. Inconvenience caused, if any is regretted.
      Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
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        R
        rupesh78808
        from Mumbai, Maharashtra
        Jan 9, 2019
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        Address: Thane, Maharashtra, 400605

        This Company not giving proper Courier Service. Giving worst service .Indian post is better than this Courier Company. NSDL (Income Tax) sent Pancard through First flight courier with Consignment no. B903Z9204871 on 15 Dec-18 & showing status of out for Delivery. But now one month passed but still my Pancard not received to my address. i had done lot of follows with this company. Very bad experience & truly frustrated services. & Customer care also not picking the call. Tell me how to know the Status and get the courier. Please resolve this Complaint on Urgent basis.

        My Contact No.[protected]
        Email id- [protected]@rediffmail.com

        Regards...Rupesh
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          K
          kiran bryan
          from Udumalaippettai, Tamil Nadu
          Jan 9, 2019
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          Address: 560068
          Website: www.firstflight.net

          I have received my pan card through first flight, and i received a message that "delivery is pending". So i called for first flight couriers near chikabegur gate,
          Hosa road, they said they will dispatch it to be after a week ago i dint receive i went directly to the courier place they said they have returned it. I asked why they said that there was no delivery person. So they have returned it seems.
          When i called they said they will send, such a irresponsible they are.
          First Flight Couriers customer support has been notified about the posted complaint.
          My consignment no. Is m991q6069154 is pending in bthinda branch but bthinda branch not pick my phone

          irresponsible executive - Comment #3320239 - Image #0
          irresponsible executive - Comment #3320239 - Image #1
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            G
            Gp yadav
            from Delhi, Delhi
            Jan 8, 2019
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            Address: Kutch, Gujarat, 370421
            Website: www.firstflight.net

            A courier was booked on dated[protected] in Fisrt flight courier service from deoria to mundra, but till date 08/01/2019 i, m waiting for it, s delivery, i hv tried to call first flight customer care numbers[protected],[protected], but no response no one has received my calls, then i, ll try to track my courier through tracking no J991M8211036 but NOTHING WAS THERE, i sent so many mails on [protected]@firstflig Now i, m very afraid .no one is helping me, i need that courier very badly because in that there are 3 books, for my exams.

            please help
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              P
              Parthasarathi shetty
              from Mumbai, Maharashtra
              Jan 8, 2019
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              Address: Mumbai City, Maharashtra, 400058

              My pan card was supposed to be delivered which never happened.. I was told that the delivery executive tried and wasnt able to deliver because i wasnt at home which is completely untrue then i was given a number of the executive and was asked to call n cordinate with him but his no. Is always switched off i even hav a letter box at my building where he could hav dropped my pan card but dint do that as well which shows he never tried and now i have been told my package has been sent to pune... I hav a passport appointment and need my document here are the deyails of the same and please fire this delivery executive for not doing his job
              Dear customer,
              Cn:b904z0073956 is pending for delivery.
              Contact:shop no 16, ground floor, damji shamaji udyog bhavan, veera desai road, andheri (West) maharashtra mumbai 400053 call:[protected] thank you for choosing first flight.
              First Flight Couriers customer support has been notified about the posted complaint.
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                S
                shreyanshi__
                from Kotdwara, Uttarakhand
                Jan 7, 2019
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                Address: Jodhpur, Rajasthan, 342001

                House no 16 jodha villa
                Shanti vihar, bhadu market, pal road
                Jodhpur
                Sir, i am really upset with the service of first flight courier because they have not beibg delivering my pan card since a month. I went to their office but they said that it is with the delivery person at his home and he will charge around 200 rupees to get the card from him. And when i called the delivery manhe said he didn't had the pan card with him. Not only me around 20 people were suffering with the same issue. And the people in the office workpersons were laughing at our situation. Sir i request u to take a strick action against this. Sir i am a government servent so i need my pan card in most everything so sir i request you to proceed as soon as posssible.
                Thanking you
                Yours sincerely
                Saroj kumari
                And sir you can reply me on mail.
                [protected]@gmail.com
                First Flight Couriers customer support has been notified about the posted complaint.
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                  J
                  jeetandra1234
                  from Bhopal, Madhya Pradesh
                  Jan 5, 2019
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                  Address: Gwalior, Madhya Pradesh

                  My order was to deliver on 2 january but it still it is not delivered.
                  I want it urgently as soon
                  Consignment number: b903z9290041.
                  I want to apply for the loan and i need my pan card recently because it is mandatory and the loan approval process please ensure that my courier is delivered as soon as possible i am in urgent need of it i will be helpful for your help
                  First Flight Couriers customer support has been notified about the posted complaint.
                  Dear sir
                  b903z9087124 is my bill no is delivered by you to mr. suraj sharma but issue there is not recieved by them. please check properly and deliver my bill no at given address-
                  D/O - vijendra sharma. madhukar lay out. yavatmal. maharashtra- 445001 mob no-
                  Hi Team, I didn't receive my pan card
                  It is supposed to be delivered by 28-Dec 2018, but still didn't get it.. Please check this ASAP

                  Its on name of Anoop Kumar Makham

                  Shipment h number :: B903Z9234709
                  Pan card not received
                  Jitendra Nankar's reply, Dec 27, 2018
                  Permanent Account Number (PAN) : as your status pan card is delivered,
                  BUT PAN CARD NOT RECEVED ME PLEASE CALL ME MY MOBILE NUMBER [protected] or please despatched at address
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                    P
                    from Pune, Maharashtra
                    Jan 4, 2019
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                    Address: Pune, Maharashtra, 411028

                    On 20th dec 2018, i booked some clothes of mine and my husband's from pune's hadapsar branch of first flight courier. It has to be delivered to lucknow location. When we received the box, it was well in condition and everything seems alright from outside, so we didn't opened immediately. But when after 2-3 daya we opened it, it was found that one packet of clothes which had two sarees, was missing from the box.
                    We went to courier centre from where we booked it. No good response was received. They were saying they cannot say, as they sent it as it is. Called to customer care representatives for pune location, they were rude too. I don't know what to do now as no one is responding correctly.
                    My assignment number - m991a0140727
                    First Flight Couriers customer support has been notified about the posted complaint.
                    I didnt received my PAN CARD.Unable to contact FFCL Couriers
                    FFCL AWB B903Z9216043.
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                      K
                      Kislay Chaudhary
                      from Chennai, Tamil Nadu
                      Jan 3, 2019
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                      Address: 560043

                      One of my courier awb b903z6228426 that i was supposed to receive by 28th of december but till now i haven't received it.

                      The courier was sent by pan card department on 19th dec and when i was checking the status i found that it come to my location city on 24th dec 2018 but still it is not delivered to me.

                      I have never seen such a pathetic courier service, the contact number of customer care or the regional contact number nothing was working and no one has ever contacted me.

                      According to the update i went to the last location i. E banaswadi branch and one of the guy there told me that the consignment was shifted to some other location which you guys never bothered to update that in the tracking of the consignment.

                      If you guys don't want to deliver the consignment to the desired location then i better suggest you that don't accept the consignment. The government institutions are trusting you and handing over the consignment to you so that it will be delivered to the required person on time and safely but unfortunately i don't know what you guys are doing.

                      Below snapshot is for reference:

                      Image. Png

                      Request you to kindly get it delivered as soon as possible.

                      Regards,
                      Kislay chaudhary
                      [protected]
                      [protected]@gmail.com
                      +1 photos
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                        A
                        Akash1428
                        from Dhamtari, Chhattisgarh
                        Jan 2, 2019
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                        Address: Lucknow, Uttar Pradesh, 226020
                        Website: Firstflight.net

                        I applied for my pan on 17 december 2018 but yet not received it. They have sent the card from mumbai but i didnt receive it here in lucknow. I dont what is happening with first flight but i nees it urgently. Its about more than 15 days and i cant wait more now . My consignment no. Is B903Z9234167. My acknowledgement no. Is [protected]. Please send me my pan card as soon as possible as it is very urgent.
                        +1 photos
                        First Flight Couriers customer support has been notified about the posted complaint.
                        My pan card has been received 20-Dec-2018 from Aligarh. But my destination is Etah. Please let me know why are you not delivery in my destination?

                        Consignment No. B903Z6224164

                        please delivered ASAP and call me urgent

                        Regards,
                        Kuldeep
                        [protected]
                        Your PAN card has been dispatched on 17-Dec-2018 by First Flight Couriers Pvt. Ltd courier vide airway bill no. B903Z9234167. The matter is escalated to concern team, we will investigate the matter and revert shortly.
                        As per NSDL website PAN card is dispatched on 10th December and as per First Flight website it is arrived at Banaswadi location on 13th December. But I haven't yet received it, neither I'm able to reach any of the customer care number nor have received any to revert to the mails.
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                          keswaramurthi
                          from Erode, Tamil Nadu
                          Jan 2, 2019
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                          Address: 638004
                          Website: www.firstflight.net

                          I haven't received my pan card courier from first flight courier erode office, tamilnadu. I called the erode office and they responded as, it was delivered to me on 31.12.2018. I am available for the past five days to receive the courier. I asked the proof of courier delivered to me and they have responded very badly. Also i attached the photo image of my courier consignment no and it status as on 2.1.2018.
                          +1 photos
                          First Flight Couriers customer support has been notified about the posted complaint.
                          Jan 02, 2019
                          Updated by keswaramurthi
                          sorry 2.1.2019
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                            Poornima Choudhary
                            from Patiala, Punjab
                            Jan 1, 2019
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                            My brother send me the courier from Canada on 1-12-18 and received the courier on 1-1-19. But when I opened my carton so many items are missing. I also paid custom penalty of rs.2678. My consignment number is CAN002629 from Canada and from India I get D[protected] consignment number. In my courier there is no any objected product. Only clothing, accessories n shoes were in my courier. I want to know where are my missing stuff.
                            First Flight Couriers customer support has been notified about the posted complaint.
                            My Pan card was despatched by department against consignment receipt No B903Z6221891 from Mumbai. The packet was in the name of Suraj Kumar, Village Nadil Khera Distt Unnao
                            As per your site the packet was reached unnao on[protected], but I have not received the packet till date.
                            Please check the position
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                              D
                              deepak kushawaha
                              from Allahabad, Uttar Pradesh
                              Dec 31, 2018
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                              Address: Ghazipur, Uttar Pradesh, 233001

                              Sir
                              Mera pan card jo ki mumbai se ghazipur beja gya h
                              Aur vah ghazipur 26/12/2018 ko pahuch gya h
                              Lekin ab koi age update nhi kiya ja rha aur mughe abhi tk mera pan nhi mila vo ghazipur me hi rkha h use aage nhi badaya ja rha h
                              Please use jald se jald beje
                              Mera consignment no. B903z9678860
                              Address name deepak kushawaha s/o rambriksha kushawaha
                              Vill. Kapurpur
                              Post head post office
                              Dist. Ghazipur
                              Pin code 233001
                              +1 photos
                              First Flight Couriers customer support has been notified about the posted complaint.
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                                Rajni V.S
                                from Chillupar, Uttar Pradesh
                                Dec 30, 2018
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                                On 21st of dec 2018, i sent my packet worth rs 4000/- vide docket no w991m1675060 from meerut to ranchi through your first flight couriers office based in delhi road meerut. Till 30th of dec, the courier service has not delivered the goods to the concerned addresss at ranchi. Investigate and inform about the whereabouts of my packet. Treat this matter as urgent.
                                First Flight Couriers customer support has been notified about the posted complaint.
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                                  Bhawna Suri
                                  from New Delhi, Delhi
                                  Dec 30, 2018
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                                  Address: New Delhi, Delhi, 110059

                                  As i get information for pan card office . my pan card is getting deliver by first flight couriers . and i visit first flight couriers website i saw my pan card get delived on 23 dec 2018 and still i didn't get my pan card please do need full as i getting to much of stress due to this issue m not be able to concentrate on my work . please help
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                                    Danish Naisargi
                                    from Mumbai, Maharashtra
                                    Dec 29, 2018
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                                    Address: Thane, Maharashtra, 400612

                                    I sent a courier from pune to thane through first flight. Consignmnt no. Is m[protected]. I sent the courier on 24th of dec. It arrived thane at 25th dec. But still they arent delivering the package. This is the mobile no. Of thane branch [protected] they arent even interested in recieving calls. Please help i needed it urgently thats the reason i sent it via courier. Please deliver my package now i literally beg u. Worst experience with you guys. Ill die but wont courier anythng from first flight. Worst courier services.
                                    First Flight Couriers customer support has been notified about the posted complaint.
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                                      Vasundhara Dhar
                                      from Pune, Maharashtra
                                      Dec 29, 2018
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                                      Address: 110068

                                      Dear sir,
                                      I didn"t receive my parcel as my tracking no. M[protected], as i check my tracking no. It is showing it is delivered on27.12.2018. I already send mail to the authorize person of flight courier ([protected]@firstflight.net) as they are not giving any reply about my courier.

                                      Kindly help me in my issue as am waiting for my courier since 10 days.
                                      Waiting for reply in my case, please guide me.
                                      First Flight Couriers customer support has been notified about the posted complaint.
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                                        ansarifauwaz
                                        from Mumbai, Maharashtra
                                        Dec 27, 2018
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                                        Address: Thane, Maharashtra, 421302

                                        I've applied for 3 pan cards in my family. They all were shipped via FFCL but none of them got delivered. There is no way to contact FFCL, the number on their website, no one receives the call.
                                        Without even calling me once they updated their tracking details that my address is wrong and sent me an sms saying that i've to visit their adress to collect my parcel with a phone number of that shop.
                                        I went to their address which i got in sms and to my surprise it doesn't exists. I enquired about it locals say there was no shop for FFCL ever.
                                        The phone number given in sms is always switched off.

                                        I tried emailing them but not a single satisfactory answer has been provided.
                                        I can share copies of my email too.

                                        Here are the tracking details of 3 parcels
                                        1. M991Q5947769
                                        2. B903Z9619077
                                        3. B903Z6228550

                                        Kindly look into the matter ASAP

                                        My Contact Details:
                                        Mobile : +91-[protected]
                                        Email: [protected]@gmail.com
                                        +4 photos
                                        First Flight Couriers customer support has been notified about the posted complaint.
                                        Dec 29, 2018
                                        Updated by ansarifauwaz
                                        No resolution has been provided yet & still it's been marked as resolved, why ?
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