Claimed

First Flight Couriers Complaints & Reviews

1
Updated: Aug 8, 2023
Complaints 3353
Resolved
612
Unresolved
2741
Contacts

File a complaint to First Flight Couriers

Having problems with First Flight Couriers?

File a complaint and get it resolved by First Flight Couriers customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

First Flight Couriers reviews & complaints page 24

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ASHOK MAKAN
from Ambala, Haryana
Sep 25, 2018
Report
Copy

Address: Ambala, Haryana, 134003

My PAN Card not received uptill now as per WWW.Tin-NSDL.COM side show that your PAN sent to First Flight Courier on 9th Sept., 2018 and delivered to on or before 21st day September.2018. My Mobile No.is [protected]
My Addresses is; BHANVI, H.NO.6031/3, DOGRA MOHALLA, NEAR MEHRA WALA CHOWK, AMBALA CITY-134003
First Flight Couriers customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Asif Husen
    from Mumbai, Maharashtra
    Sep 24, 2018
    Report
    Copy

    Address: Mumbai City, Maharashtra, 400086

    I have applied for pancard and delivery is to be done by first flight courier. When call them, he said we will not deliver the courier, if you want it then come and collect from thei office at ghatkopar. Previously, also my uncle had sent some important papers through first flight and same thing happened. I had never experienced such incident for other courier services. I don't know why pan office chose first flight despite poor ratings.
    First Flight Couriers customer support has been notified about the posted complaint.
    I had applied for my pancard, it's showing status sent through firstflight courier B903Z6130136 but past 10days not delivered and no customer service number or email to follow up. Worst courier service then ever I seen in my life.
    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      m.p singh
      from Kanpur, Uttar Pradesh
      Sep 24, 2018
      Report
      Copy

      Address: New Delhi, Delhi, 110009

      Sir please solve my problam corer send kannauj to delhi dt 19.9.2018 gtb nagar metro gate no 3 but till date corer not delivard. Delhi office call but not respond my call and email. Corer add mudita singh house no 2293 2nd floor hudsone lane gtb nagar near metro gale no 3 new delhi. Pin 110009. Sir i have imidetily delevird my corer.

      Mudita singh
      [protected]
      First Flight Couriers customer support has been notified about the posted complaint.
      Dear sir,
      I had made a courier on dated 18/07/18 with courier no U[protected] with payment of Rs 140 to my brother at Vijayawada. It is still not delivered.
      please do needfull
      Ranjan
      [protected]
      [protected]@rediffmail.com

      send corer 19.9.2018 kannauj to delhi but till date corer not delivered corer no j95100059334 - Comment #3219855 - Image #0
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Acs Asha Agarwal
        from Bargarh, Odisha
        Sep 23, 2018
        Report
        Copy

        My consignment vide doc no u991m1212440 was out for delivery on 8th sept from jamshedpur to cuttack and now it's already 23 rd september...
        I had not received my parcel... It contain some important documents... I am not able to track my document as tracking site is just showing the status as in transit...
        I had tried several times to call customer care but they are not answering the call.. Also written mails on your official site still no response...
        Plz do the needful... Need my courier urgently... Contact me at [protected] and let me know about my courier.
        First Flight Couriers customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          anpshkla
          from Hyderabad, Telangana
          Sep 22, 2018
          Report
          Copy

          Address: Hyderabad, Andhra Pradesh, 500001

          Your masabtank, hyderabad branch service is very worst (Ek dum ghatiya). The delivery boy of this branch told me to come and collect my pan card at a spot other than my delivery address. I complained this matter to my nearest police station also. But still they didn't deliver my parcel till now. It is 4th day today. Again on monday i am going to register a case against the manager and delivery boy of this branch.
          First Flight Couriers customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Babbu442
            from Ludhiana, Punjab
            Sep 22, 2018
            Report
            Copy

            Address: 152002

            I (Tarlok singh) from village machhiwara ferozepur punjab 152002. Mob no. [protected]. Sir my pan card delivery date is 28/08/2018 but he delivered 22/09/2018 and while delivering time my mother is at home and she is illiterate. Mr. Gaurav told her to 500/- rs charges for petrol. At last he take 200/- rs from her. Please refund my money from mr. Gaurav ([protected]).
            Thank you
            First Flight Couriers customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Mohammadsajid Memon
              from Himatnagar, Gujarat
              Sep 22, 2018
              Report
              Copy

              Address: Sabarkantha, Gujarat, 383220

              Respected sir, nsdl has sent my pan card on[protected] and is arrived at himatnagar on[protected]As per online status) but still i have not received my pan card and online status shows the status as "pending - non service station" since last 10 days. If you didn't had service station at himatnagar then why you have taken the parcel??. Now you had accepted the parcel to deliver, you have to deliver the parcel. Otherwise i have to go to consumer court. So please deliver my parcel to me as early as possible.
              First Flight Couriers customer support has been notified about the posted complaint.
              Sep 22, 2018
              Updated by Mohammadsajid Memon
              Name on the Parcel is 4. SHAHENAJBANU MOHAMEDSOEL MADRAWALA
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Y
                Yohan Kumar
                from Bengaluru, Karnataka
                Sep 21, 2018
                Report
                Copy

                I (Yohan kumar) have applied for pan card and its suppose to be delivered by first flight on 15 sept. 2018. But instead i received the message that its delivered to someone called jaya. I am not sure who is jaya and no one is there as jaya in flats. This is very irresponsible that to for pan card. Cn:b903z6122117.

                I tried calling but no one is picking.
                First Flight Couriers customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Prerna124
                  from Ranchi, Jharkhand
                  Sep 21, 2018
                  Report
                  Copy

                  Address: 834001

                  Sir/mam,
                  My name - prerna raj, consignment no. Is f[protected], it is dispatched on 30 aug'18 and now its 21st sep'18 and yet i didn't received my consignment. The status shows that the product is arrived on destination on 17 sep'18. I will attached the pic of shipment. So please do the needful.
                  +1 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Avinash114
                    from Mumbai, Maharashtra
                    Sep 20, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Hyderabad, Telangana
                    Website: www.firstflight.net/index.php

                    Package booked on 6th September at Ludhiana and it came to Jublee hills branch Hyderabad on 8th September. After that no response . I tried reaching through call /mail but no response .please need full action against this . Screenshot has been attached for the same .
                    +1 photos
                    Feb 5, 2020
                    Complaint marked as Resolved 
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Addy365
                      from Pune, Maharashtra
                      Sep 20, 2018
                      Report
                      Copy

                      Address: Pune, Maharashtra, 411014
                      Website: www.firstflight.net

                      Hi,

                      I had booked a courier on 10th September, 2018 through First Flight, Viman Nagar, Pune, India, Branch. The consignment number is M991B7810854. The courier is yet to be delivered. It was supposed to be delived in 3 days and now already 10 days have passed.

                      The courier contained important documents and I am really worried about its status and when will it get delivered. No one replies on the mails and no one call backs. Many time people dont even pick the phone. Call center number is use less and again no one picked phone there.

                      Till now I have spoken to Nazeema, who is Pune head and Vinod who is Viman Nagar head.

                      I am really disappointed with the attitude of First fligt employees and how the courier is handled. It has been a frustating experience so far. Please escalate this matter and do something if you can.

                      Thanks,
                      Aditya
                      First Flight Couriers customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Preksha Yangaala
                        from Hyderabad, Telangana
                        Sep 20, 2018
                        Report
                        Copy

                        Address: Ranga Reddy, Andhra Pradesh, 500019
                        Website: www.firstflight.net/index.php

                        My PAN card was dispatched on August 29, 2018 by FFCL with AWB number B903Z4252945 and the reference number[protected] with the expected delivery date was September 5, 2018.

                        I have tried to track the details but is found that the PAN card was dispatched to BHEL on September 6, 2018 however I have not yet received it!

                        I am in need of the PAN card immediately and none of the customer care numbers get connected.

                        What am I supposed to do?? Its been more than 20 days and have no idea where to even collect the card.

                        Its necessary for NSDL to opt for a better courier which can deliver on time!
                        +1 photos
                        First Flight Couriers customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          MilindCT
                          from Mumbai, Maharashtra
                          Sep 20, 2018
                          Report
                          Copy

                          Address: Mumbai City, Maharashtra

                          Package (Kyc documents) sent on 16th aug, to vikhroli mumbai through first flight courier is not delivered to consignee, i am following with first flight customer support through mail and call from last 6-8 days without getting any proper response, these are very important documents and need proof of delivery to submit with consignee company.

                          Milind
                          [protected]
                          First Flight Couriers customer support has been notified about the posted complaint.
                          The package is out for delivery since last one month and till now not delivered.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vignesh Sudhakar
                            from Chennai, Tamil Nadu
                            Sep 20, 2018
                            Report
                            Copy

                            Address: Chennai, Tamil Nadu, 600042

                            This my tracking number c991q4418593. My address. Vignesh nm11..3rd floor, 10th mgr nagar. Velachery chennai 600042. Near ags colony. [protected].[protected].[protected].
                            I am not receiving courier. So arrange courier as soon as possible. Kindly send correct phone number and right person detail. Please give correct solutions. I am waiting for courier last one week.
                            First Flight Couriers customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              ravi.verma1677
                              from Delhi, Delhi
                              Sep 20, 2018
                              Report
                              Copy

                              Address: New Delhi, Delhi, 110053
                              Website: [email protected]

                              There is a consignment (M991q4806899) in your courier agency i have check many times in your portal but its showing

                              Location date local time status
                              Delhi [protected] 15:38 despatched to branch for delivery from
                              Mahipalpur hub
                              Delhi [protected] 11:59 arrived at mahipalpur hub
                              Pune [protected] 16:02 dispatched from pune hub
                              Pune [protected] 12:16 booked at pune hub

                              This status are showing from last 2 weeks but i don't receive yet.
                              Request you to please intervention in this matter and resolve it as soon as possible.
                              First Flight Couriers customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                PrabhatRaja
                                from Bengaluru, Karnataka
                                Sep 20, 2018
                                Report
                                Copy

                                Address: Bangalore, Karnataka, 560066
                                Website: www.firstflight.net

                                Tracking number # d991z7619448. The package was sent on[protected] from delhi. Even though it reached the destination address area (Whitefield bangalore). The status is "pending - branch misroute" since two days and the dates of the different status are not in order. Please check the snapshot of the status.

                                The problem is i am not able to reach out to customer care. It is as if the customer care is not existent. After reading about people's experiences with first flight i am worried that i will not get my parcel or loose a lot of time and peace of mind in doing so.

                                Please do check the snap shot of the status which i have attached and ensure that it is delivered to me. Many deliveries from amazon on the same address have never faced any issues.
                                +1 photos
                                First Flight Couriers customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Y
                                  Yash19945
                                  from Mumbai, Maharashtra
                                  Sep 19, 2018
                                  Report
                                  Copy

                                  Respected sir/maa'm,

                                  My fees dd was booked through first flight courier service on 8th of september from kanpur, uttar pradesh to phagwara, punjab with consignment number: j991m7693311. Unfortunately i have not recieved it yet. The tracking details are reflecting that it has reached phagwara. So, i kindly request you to please look into the matter and help me out as soon as possible as i have to pay my fees. I hope you will understand my situation.
                                  First Flight Couriers customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Priyanky
                                    from Noida, Uttar Pradesh
                                    Sep 19, 2018
                                    Report
                                    Copy

                                    Address: 110092

                                    My courier not received for till date, my courier dokt no is "d991c0323322".
                                    I am calling many time for delhi customer care no[protected] & 39444444, but phone is not received in customer care side.

                                    So please inform me how many provide the my courier status.

                                    My mob no is [protected] & [protected]

                                    Pls provide my courier for urgent basis.

                                    Pankaj kumar
                                    First Flight Couriers customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Kishga
                                      from Mayiladuthurai, Tamil Nadu
                                      Sep 18, 2018
                                      Report
                                      Copy

                                      Address: 560085
                                      Website: www.firstflight.net

                                      Consignment no M991B7700083 has not reached yet. Tracking says it reached Kolar on 7th Sept.

                                      We are unable to locate the first flight office in Kolar or Bangarpet.

                                      Contact numbers not available. Tried contacting Bangalore regional office, but one line is out of service and other one is always engaged

                                      Your office does not even have customer care number.
                                      First Flight Couriers customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        V J S
                                        from Doraha, Punjab
                                        Sep 18, 2018
                                        Report
                                        Copy

                                        Courier arrived in patiala but first flight ppl say will deliver it in 2 to 3 days. Today is 18 sep and my courier arrived in morning i called them they said you can come and collect it i said thats your duty to deliver it to me then they said then you have to wait for 2 to 3 days and i am in city i mean my house and thr patiala office is near my place so how they can say that i have to wait for 3 more days. Pls help me and solve my problem my consignment number is m991q4898002
                                        +1 photos
                                        First Flight Couriers customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit