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First Flight Couriers Complaints & Reviews

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Updated: Aug 8, 2023
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First Flight Couriers reviews & complaints page 28

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S
Sumolila
from Raiganj, West Bengal
Aug 26, 2018
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Address: Patna, Bihar, 800020

My tracking id is d992b1307767
My lifafa is open and i found only 7 rakhi but my sister send me 7 rakhi with rs.500 but rs.500 not found in them
At one side of lifafa is cutting when my sister is not send this type
It send from delhi to patna kankarbagh chandmari road
Pls take strict action on that curior service it is ground by first flight curior please sir
+2 photos
First Flight Couriers customer support has been notified about the posted complaint.
Aug 26, 2018
Updated by Sumolila
Dear sir
My tracking i'd is d992b1307767
I received only 7 rakhi it's seal is broken in it's one is missing my sister send me rs.500 with 7 rakhi in that packet but when i received it was cut at one end and only 7 rakhi in them
Rs.500 was missing
This was done by first flight courier when will not give then i complaine to police station and also give rct on them
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    imandar
    from Chandigarh, Chandigarh
    Aug 26, 2018
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    Address: 160030

    A packet was booked from gorakhpur to chandigarh through first flight courier vide it's, ref. Noj991m7629218 dtd. 22.8.2018 still not delivered till 25.08.2018. I have tried to contract to customer case over phone, and also written several mails, but no body is there to answer. This is the worst courier service i have ever seen in my life. First flight is not caring to it's customer at all. It is the slowest courier service of even compare to ordinary port. If you don't have facility to deliver please don't do this business better change your option you r simply irritating and waste the time and money of customer
    First Flight Couriers customer support has been notified about the posted complaint.
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      A
      AgrShreya
      from Noida, Uttar Pradesh
      Aug 25, 2018
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      Courier no. P991b1237678
      Gave the courier from jabalpur to pune on 2nd august 2018
      Tried contacting helplines but no response. The last talk on courier company helpline told courier is returned to jabalpur hub but its not there.
      Online tracking shows its delivered on 22nd august 2018.
      I need that courier back as soon as possible because it had some very important documents.
      First Flight Couriers customer support has been notified about the posted complaint.
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        T
        TCHarsh
        from Jaipur, Rajasthan
        Aug 25, 2018
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        Address: Jaipur, Rajasthan, 303007

        Hi team,

        My name is harsh agrawal and i am from jaipur (Rajasthan).

        My complaint against first flight courier service bad delivery and response to costumer properly.

        Please note i have send rakhi (Against traditional festival in india) to jodhpur by 22nd of august by first flight courier. According to first flight courier policy packet deliver to next day from dispatch. But still my packet not reached at destination and i am continuously coordinate with first flight team but any person cant give me any positive response and also i have discussed with courier boy dinesh he says me he will be deliver courier as him wish. So request you please take action against first flight team. Below is the name and contact detail of coordinated persons.

        Mr. Nathulal (From jaipur) - +91-[protected]
        Mr. Dinesh (Courier deliver boy jodhpur) - +91-[protected]
        Jodhpur office - +91-[protected]

        Please advice and confirm.

        Thanks!

        Harsh agrawal
        Jaipur - [protected]
        First Flight Couriers customer support has been notified about the posted complaint.
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          G
          given
          from Delhi, Delhi
          Aug 25, 2018
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          Address: Haridwar, Uttarakhand, 249403
          Website: First Flight Couriers Ltd

          Sir mera ek first flight se courier aana tha jiska tracking no. Hai
          Awb b903z7082267.
          Iski expected delivaery 23.08.2018 di thi, but muje ye aaj abhi tak receive nahi hua hai.
          Customer care se call lagane pae call to jata hai but koi bhi person call receive nahhi karta hai. Mera ye urgent courier tha jo ki nahi mila hai, aur email id per bhi mene complained ki to uska ka bhi koi reply nahi aaya.
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            A
            Arun Kumar Singal
            from Ludhiana, Punjab
            Aug 25, 2018
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            Dear sir

            This is to the reference of the subject courier which is still not delivered on to the mentioned address.
            It was done on 20th august thru

            M/s courier services (Mr gaurav)
            Gf-15 krishna royal plaza, alpha commercial belt
            Behind icici bank, greater noida-201308

            We have been informed from other courier agency at bulandsher up with telephone no [protected], that this courier is to be hand collected by the addresse from gulawothi (Pin code 203408) and the same is mentioned on the envelope.
            But at the time of booking neither it was mentioned to me nor mentioned on my booking slip.

            Pl look into and arrange for the delivery of the same.
            Also pl furnish my complaint number against this e mail.
            First Flight Couriers customer support has been notified about the posted complaint.
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              K
              Karan.rajput
              from Noida, Uttar Pradesh
              Aug 25, 2018
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              Address: New Delhi, Delhi, 110052

              A packet was booked from mumbai to delh through first flight courier vide it's, ref. No. B903z4148672 dtd. 13.08.2018 still not delivered till 25.08.2018. I have tried to contract to customer case over phone, and also written several mails, but no body is there to answer. This is the worst courier service i have ever seen in my life. First flight is not caring to it's customer at all. It is the slowest courier service of even compare to ordinary port.

              Will anybody take care of my complaint.

              My mobile no.[protected]
              Mail : karan. [protected]@rediffmail.com

              [protected]@isgec.co.in
              First Flight Couriers customer support has been notified about the posted complaint.
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                N
                Nithin Amin
                from Mumbai, Maharashtra
                Aug 24, 2018
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                Address: Mumbai City, Maharashtra, 400062

                Tracking no. B991m0745913

                Courier date: 20/08/2018

                Document courier not reached destination event after 5 days and no one answers customer call.

                I am trying to know my couriered document status from yesterday. I reached goregoan (E) office 3 times, called customer service, and other officials more then 30 times and no tells the status of courier.

                Answer i am getting we do no have any tracking details after 21/08/2018.

                Really need help to solve the issue and to punish negligence showed towards customer service and company expectation delivery within 3 days.
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                  D
                  dr_rakesh_k
                  from Noida, Uttar Pradesh
                  Aug 24, 2018
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                  Dear sir,
                  Ihave not received my consignment which was send through your courier :
                  By income tax department"your pan card has been dispatched on 13-aug-2018 by first flight couriers pvt. Ltd courier vide airway bill no. B903z7079101, at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 23-aug-2018”.

                  Kindly enquire and send me the same as soon as possible
                  Regards
                  Dr jyoti bala sharma
                  A-149, sector -26
                  Noida (U. P) 201301
                  [protected], [protected]
                  First Flight Couriers customer support has been notified about the posted complaint.
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                    P
                    pkjnec
                    from Bengaluru, Karnataka
                    Aug 24, 2018
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                    Address: 560034

                    My awb no p991b1293140 was suppose to be delivered on 23 august 2018 but it is not delivered. I have tried call local office, regional office, head office from last 2 days no one picking call and some time putting call on hold and not taking.

                    I was cheated by courier and it is very frustrating to reach their customer support. No contact working.

                    I would like to put a consumer court complain on first flight courier
                    First Flight Couriers customer support has been notified about the posted complaint.
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                      S
                      Sivagee
                      from Hyderabad, Telangana
                      Aug 24, 2018
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                      Address: Hyderabad, Telangana, 500084
                      Website: www.firstflight.net

                      My courier has reached your hyderabad gachibowli office on 20-aug-2018. It has not been delivered yet in my hyberabad kondapur address. I tried calling your gachibowli office 20 times (On mobile nos [protected], [protected]). It was either busy or when it rings no one picked the call. I got these contact numbers from http://www.firstflight.net/regionaloffices.php

                      Kindly send the courier to my address soon. The tracking and reference numbers are given below:

                      Tracking# b903z4111681.
                      Ref#[protected]
                      First Flight Couriers customer support has been notified about the posted complaint.
                      Sep 05, 2018
                      Updated by Sivagee
                      First Flight support emailed their Hyderabad office to deliver. Still, the careless, irresponsible people in their Hyderabad Gachibowli center did not delivery it. I followed with multiple emails, yet no response. I called their call center numbers several times. It was either always coming engaged or no one picked up. Finally, two days back they picked my call and informed me that I should contact the Hyderabad Gachibowli office where the courier lies (I already know that it lies in the Gachibowli office from their website). They gave the mobile number of that Gachibowli office [protected] and it is always engaged.
                      Finally, I searched for their office address and went there physically to get the courier. To my surprise, I found that there are around 100 PAN cards lying without delivery in this one office itself (see the attached picture) ! This is highly irresponsible attitude of First Flight company. I will never use their services.

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                        K
                        kkrajan
                        from Nashik, Maharashtra
                        Aug 24, 2018
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                        Address: Pune, Maharashtra, 411021

                        Nsdl was sent my pan card duly changed the address from mumbai on 31/7/2018 vide consignment no. B903z6862119. The same has accepted
                        By first flight courier service aundh, pune on 3/8/2018. Till date i have not received my pan card from first flight courier service, aundh, pune.

                        Name: kozhipurath kuttappan rajan
                        E/mail : [protected]@hotmail.com
                        Phone: [protected].
                        First Flight Couriers customer support has been notified about the posted complaint.
                        Aug 24, 2018
                        Updated by kkrajan
                        NSDL was sent my PAN CARD duly changed the address from Mumbai on 31/7/2018 vide Consignment No. B903Z6862119. The same has accepted
                        by First Flight Courier Service Aundh, Pune on 3/8/2018. Till date I have not received my PAN CARD from First Flight Courier Service, Aundh, Pune.
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                          K
                          Kirtika Chouhan
                          from Chennai, Tamil Nadu
                          Aug 23, 2018
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                          Address: 560068

                          I have sent 5 choclates n 5 rakhi. But when it reached to destination, 4 choclates n one rakhi was missing.
                          I want compensation for that. I never thought of this kind of worst service from first flight. May be in future I will not able to trust firt flight for any courirer service and seggest my friends also not to use it.
                          I tried calling bengaluru customer care number also and it is not working.
                          First Flight Couriers customer support has been notified about the posted complaint.
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                            K
                            kunal goyal 30
                            from Pune, Maharashtra
                            Aug 23, 2018
                            Resolved
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                            Resolved

                            First Flight Couriers services used for sending Rakhi to Ahmedabad from PCMC, Pune.

                            Shipment tracking on "http://www.firstflight.net/trackingrequest.php" says that it is delivered to someone in Delhi.

                            Tracking Details - # M991B7562336

                            Items in shipment:- Rakhi
                            Cost of shipment - Rs 150

                            Please help to get the shipment delivered to the right destination in Ahmedabad, address mentioned on envelope.
                            Aug 27, 2018
                            Complaint marked as Resolved 
                            First Flight Couriers customer support has been notified about the posted complaint.
                            My courier ia mot reached yet it has been almost 8 days.J991M7521443 consingment number

                            rakhi - non-delivery at destination (ahmedabad). shipment tracking displays that it is delivered to someone in delhi - Comment #3191477 - Image #0
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                              S
                              sitakanta rout
                              from Delhi, Delhi
                              Aug 23, 2018
                              Resolved
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                              Resolved

                              Address: 110011

                              Dear
                              Sir/madam
                              Pan card no. Cmmpr8246r (Ak no:[protected]) was issued by income tax deptt. And it was intimated that the same has been despatched on 16-aug-2018 by first flight couriers pvt. Ltd courier vide airway bill no. B903z7139555, and reference no[protected] at the address for communication indicated in the application. The pan card was expected to be delivered by 26-aug-2018 but till it is no delivared and upon tracking online it is showing that your consignment is reached at the mahipalpur hub on 21 st but it is not reached till now to the consent adress and neither the staff are picking up the call in customer care of delhi hub and mahipalpur hub so i request you to kindly look into this matter and deliver my pan card to communication adress as soon as possible as it is urgent. I also request the person sitting in the customer care unit to kindly pick up the call and resolve the problem rather than avoiding to attain the call very poor service i request nsdl and income tax department not to choose first flight courier to send pancards.
                              Thanking you
                              Yours faithfully
                              Sitakanta rout
                              Mob: [protected]
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              First Flight Couriers customer support has been notified about the posted complaint.
                              Aug 24, 2018
                              Updated by sitakanta rout
                              I would like to thank first flight courier service and consumer form for their speedy action against the problem my pan card as been delivared at the communication adress .
                              Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                              sitakanta rout's [Complaint's author] reply, Aug 27, 2018
                              My pan card as been delivared thanks to first flight courier and and nsdl for thier quick and instant support.
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                                P
                                pksinghala
                                from Chennai, Tamil Nadu
                                Aug 24, 2018
                                Resolved
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                                Resolved

                                Address: Hyderabad, Telangana, 400049

                                My sister sent rakhi by O991B4889432 courier. Still it is pending. No customer care support. only giving another number. Third class service. Cheater company. Only taking money but delivery is zero. Delivered my packet ASAP.

                                Never see such type of cheap service. Tracking system is too bad. Not showing current where packet it is.

                                Fraud service.
                                Aug 16, 2024
                                Complaint marked as Resolved 
                                Done
                                First Flight Couriers customer support has been notified about the posted complaint.
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                                  A
                                  ApekshaLokhande
                                  from Pune, Maharashtra
                                  Aug 21, 2018
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                                  Address: 411046

                                  My currier ref no is M[protected]... At the time of sending parcel. They said. It will take 4 days maximum to arrive. But still. My currier tansfor status is pending at all. It is not reliable currier service. I wanted urgent service. Bt i m unsatisfied. Please... Dont break our trust...
                                  Now in this picture. My currier status updated on date 17 and today is 21. Still my status is pending. M fed up of everyday checking
                                  +1 photos
                                  First Flight Couriers customer support has been notified about the posted complaint.
                                  I have been receiving multiple msgs that order is not delivered due to insufficient address. I’m trying to reach office phone & no response from 3 days and customer service too.
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                                    M
                                    msmtnl
                                    from New Delhi, Delhi
                                    Aug 21, 2018
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                                    A courier (Pan card) was dispatched by nsdl mumbai to delhi vide bill no b903z60511727 dated 28.07.2018. The same was received at your mahipal pur hub on 04.08.2018 (As per your track records). No information further.

                                    It is not delivered to the customer till date whose details are given below.

                                    Madhu
                                    1/5951, gali no 4,
                                    Kabool nagar, shahdara,
                                    Delhi-110032.

                                    It is requested that the same may please be delivered to the customer immediately as it is already delayed.

                                    Thanks.
                                    (Madhu)
                                    Mobile no [protected]
                                    First Flight Couriers customer support has been notified about the posted complaint.
                                    Aug 23, 2018
                                    Updated by msmtnl
                                    Today received a misleading reply thro sms from first flight that the courier has been delivered to the customer on 04.08.2018.
                                    I have to say that nothing is delivered to me. It is requested that the matter may be investigated immediately and intimated to me for further action.
                                    Thanks.
                                    (Madhu)
                                    Aug 30, 2018
                                    Updated by msmtnl
                                    Still the courier is un delivered to me. Kindly send action taken report in the matter immediately as the courier was very important to me.
                                    Thanks.
                                    (Madhu)
                                    Sep 11, 2018
                                    Updated by msmtnl
                                    Nothing is heard from your office regarding non delivery of courier till date. Hoping for urgent reply.
                                    Thanks.
                                    (Madhu)
                                    My document no.CN: B[protected] lying In kankanady mangalore first flight office. They meassage that not delivered due to address insufficient. there given the telephone no. [protected] This no, is always not working how to resolve the issue.
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                                      V
                                      vibsan
                                      from Surat, Gujarat
                                      Aug 19, 2018
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                                      Address: Dhanbad, Jharkhand, 826004 and 826001

                                      Dear sir,
                                      My two consignments no j991m7483595 and j991m7483594 for dhanbad has not been delivered neither any transit information is being updated even after 8 working days of my booking from first flight courriers. I booked the items on 10.08.2018the document is urgent and at any cost it should be delivered on or before 21.08.2018. I

                                      Can my matter be resolved through the first flight services to update/deliever the transit history of my above two consignments at the earliest.

                                      Shashi ranjan
                                      [protected]
                                      First Flight Couriers customer support has been notified about the posted complaint.
                                      My courier is received to my location (Jodhpur) and showing out for delivery from last 3 days. But still i have not received it. I am not getting proper response from local courier guy. it is a very important document, kindly resolve it as early as impossible.
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                                        R
                                        rahulmittal901
                                        from Bengaluru, Karnataka
                                        Aug 19, 2018
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                                        Address: 560045
                                        Website: www.firstflight.net/index.php

                                        My package was sent on 13th aug and it has been 7 days my package is still not received they are very irresponsible. Haven't call me once to receive the package. Transferring my package from one branch to another. No authority is also taking action and behaving responsibly. Not listening to customer. I have called them and emailed them multiple times but still they are just making fake promises that it will be deliever soon but it is happening for atleast 2 days.
                                        First Flight Couriers customer support has been notified about the posted complaint.
                                        My packet docket no. D992B0997408 has been return to Origin without infirm to customer. Although, customer delivery address & phone number clear mention on packet.
                                        Your Service is very embarrassted for us.

                                        Regards,
                                        Hari pratap singh
                                        [protected]

                                        product not reached - Comment #3189129 - Image #0
                                        Not delivery the parcel and not attending the telephone( busy mode) in kankanady mangalore office
                                        shantharama's reply, Aug 17, 2018
                                        In 16 & 17 received the message from courier office that not delivered due to insufficient address and given the contact phone number 7847065501 But contact number is always busy mode Now iam in bangalore because of heavy rain not able to travel mangalore.

                                        Please do the needful
                                        Sir my pan card was to be delivered on 9.8.18. but not yet received. No. B903Z39995621
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