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First Flight Couriers Complaints & Reviews

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Updated: Aug 8, 2023
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First Flight Couriers reviews & complaints page 30

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A
Ankush8605
from Hyderabad, Telangana
Aug 7, 2018
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Address: Hyderabad, Andhra Pradesh, 500082
Website: www.firstflight.net

I have recieved a courier from Pathankot to Hyderabad with I991B1496572 as a tracking ID. I am regretfull to inform that the courier was in a really bad shape with couple of rat bites which makes the entire package damaged.
The amount of trust that we have on first flight is completely shattered and am not sure weather the services have gone so bad that there is no concern about the customer satisfaction. I have contacted the customer service couple of times and they simply rejected the call because, it is not thier responsibility.

Please find attached the images
+2 photos
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    M
    manojkumarrudra
    from Delhi, Delhi
    Aug 7, 2018
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    Address: Ghaziabad, Uttar Pradesh, 201014

    I manoj kuma rudra, getting a call regarding undeliverability of courier b903z4020906 containing pan card in makhanpur, indrapuram, ghaziabad, 201014.
    Your executive is saying that they have been restricted to deliver in makhanpur as this is blacklisted area.
    This is disgusting, how you people eliminate any location.
    I request you to please deliver this pan card on the assigned address.
    First Flight Couriers customer support has been notified about the posted complaint.
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      A
      Asad9696
      from Allahabad, Uttar Pradesh
      Aug 7, 2018
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      Address: 122015
      Website: Firstflight.net

      My product is in the destination city from 4 august but still my product is not delivered. They are not attempting the delivery. Its very urgent. Their contact nos are not reachable and not replying the mails. Package contains valuable products and need to be delivered today. Please look into the matter. This is mentally disturbing me a lot. Please take immediate actions. Please help me. I shall be highly obliged to you.
      First Flight Couriers customer support has been notified about the posted complaint.
      Aug 07, 2018
      Updated by Asad9696
      SLIO NO : J991M7415385
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        S
        Shuchi Sapra
        from New Delhi, Delhi
        Aug 4, 2018
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        Address: Rohtak, Haryana, 124001

        Alt no. And address all things r mentioned... Courier of zirakpur... Courier no. 0991m0146060. On 30th july it has been courier.. But till now not received... Today is 5 th day... Today i confirm from rohtak branch they told me address not found... Alt no. Also mentioned they can't make a call to confirm d address.. On same address we r sending all documents
        +1 photos
        First Flight Couriers customer support has been notified about the posted complaint.
        C991Q4031084 is my tracking id of First Flight Couriers and it is saying Delivered on 28th July but I haven’t received thistill now, could you please help me.
        Even no reply for emails
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          G
          Gaurav Shastri
          from Bengaluru, Karnataka
          Aug 4, 2018
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          Address: Mysore, Karnataka, 570017
          Website: Firstflight.net

          My father sent some goods from Indore MP to Mysore Karnataka on 1 St August. Which contains eatables. On booking it was assured to us that goods will be delivered in couple of days. But now even after 3 days tracking shows it is still there in Indore city not moved out. Courier company has taken a hafty some of amount and now not delivering the goods on time.moreever no one is picking the phones
          Please help. Consignment No:P991A0010213
          First Flight Couriers customer support has been notified about the posted complaint.
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            P
            Parul-idbi
            from Dirba, Punjab
            Aug 3, 2018
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            Address: Ludhiana, Punjab, 141001

            Pod I[protected] dispatched on 1-8-18, to Delhi, however same has been mis-routed to ghaziabad. Please do the needful the deliver the courier by today itself. It contained customers original documents, and need to be delivered urgently It's most urgent. We are facing problem many other times also.
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              V
              vineetkmr20
              from Lucknow, Uttar Pradesh
              Aug 2, 2018
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              Tracking ID: J[protected]
              NAME: VINEET KUMAR PAL
              Mob: [protected]
              i'm very disappointed because my very important document missing no one give me proper information.
              My cheque posted from lucknow to ghaziabad but no one responsible for my cheque . i need return my cheque any how . its very humble request.
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                N
                nksharma12
                from Allahabad, Uttar Pradesh
                Aug 1, 2018
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                Address: Kanpur, Uttar Pradesh

                My consignment No is J991Z1280478.
                Consignment was booked on 19 July 18.It reached kanpur on 23 July.
                Delivery Address was NSS. No phone calls was made to reciever's phone and not returned to booking station till now . from last 9 days, it is dumpped in kanpur only. My questions are...

                1. Delivery boy should call to recievers no. and that was not made.
                2. If address is NSS then it should be returned to booking station at earliest.

                what a irresponsibility of first flight.
                In 14 days, any letter have to reach to Andman nicobar by normal mail.
                First Flight Couriers customer support has been notified about the posted complaint.
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                  N
                  naveds3
                  from Sikka, Gujarat
                  Jul 31, 2018
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                  Address: Lucknow, Uttar Pradesh, 226022

                  Pan card was delivered with first flight awb number b903z6046881
                  To lucknow

                  It has reached the nearest first flight office aliganj, lucknow
                  Now your delivery boy is calling and saying i have lot of work, and can’t come to deliver, so please come and collect from office.

                  Is this for what people use first flight!!!

                  Please get this resolved

                  I will not go to collect that, ask your delivery boy to deliver it at the mentioned address
                  First Flight Couriers customer support has been notified about the posted complaint.
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                    D
                    d1d2brane
                    from Delhi, Delhi
                    Jul 30, 2018
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                    Address: 752050

                    My father sent me a package from lucknow on 6th july and i still haven't got it yet (As of 28th july) in bhubaneswar. Consignment number is j991m7439055. On tracking it shows that it has reached bhubaneswar on 20th july.

                    Even after trying to call the local office number repeatedly, nobody answers the phone. No communication from the courier company at all till now.

                    Such a long delay. At this time, i have lost hope of getting the package. So i expect full refund along with charges for non-delivery of the package.
                    First Flight Couriers customer support has been notified about the posted complaint.
                    I have booked one consignment on 14th July 2018 from Pune to Bhubaneswar, its already 13 days and am yet to received my consignment which was most urgent. Worst part is local people are not responding and am clueless regarding whereabout if my consignment.
                    Requesting to deliver then same aesp or else will have to take some legal step.
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                      M
                      Mohan1017
                      from Gurgaon, Haryana
                      Jul 30, 2018
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                      Address: Gurgaon, Haryana, 122018

                      The courier representative never reached my house, i live in uniworld garden - 2, b3 - 701, sector 47, gurgaon - 122018.
                      And the courier person called me on saturday - 28th july 2018, that day also i have explained him the address, but he never reached my house.
                      Today, i have received sms that my house is closed, whereas i have my parents at house, and also the courier guy can drop the packet with the security person sitting at building b3.
                      First Flight Couriers customer support has been notified about the posted complaint.
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                        P
                        Pallawi singh
                        from Jabalpur, Madhya Pradesh
                        Jul 29, 2018
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                        original document

                        I have courier one very important document from gorakhpur, uttar pradesh on 25july 18 to baragad, bhopal but it still not reached. They have charged 380rs. I have to submit my document on 30july before 12:00 o'clock any how. Its very very urgent. While calling customer care number it's not getting pickup.
                        Consignment no j991p0338703
                        And on status its showing pending since 25 july, origin and destination both are same gorakhpur....
                        +1 photos
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                        D
                        daisy1970
                        from Bhubaneshwar, Odisha
                        Jul 28, 2018
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                        Address: Lucknow, Uttar Pradesh, 226011

                        A corier packet containg medals of no great finacial value but great emotional value were booked from lucknow to be delivered to patna on 21.07.18.The consignment number on the receipt was J991P0334448 which on tracking was shown as invalid.On contacting the shop a new number was given.The packet has not reached till date.
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                          D
                          Deepak Ansuia Prasad Bhardwaj
                          from Noida, Uttar Pradesh
                          Jul 27, 2018
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                          Address: 110080

                          ​​​

                          Dear sir,
                          My name is harsh prasad s/o of sh. Ansuia prasad, r/o of d-1/69, sangam vihar, new delhi.
                          My address : house no 69, no -1, block d, sangam vihar, new delhi, 110080, the land mark is a few meters from dispensary, near ata chakki.

                          When i track the courier, it says address insufficient.
                          I have to maintain that.
                          1. I am born and brought up at the same addresse.
                          2. My whole family, including mother father and sister reside at the same addresse.
                          3. We are the oldest in the block, so every body knew us
                          4. My father is a chartered accountant who registered the first flight company, when it was incorporated, he was a ca, article assitant than, we beleive in first flight.
                          5 i must be given an answer so as to why, the mark - address insufficient is mentioned,
                          Plz
                          Send my courier to me asap
                          Harsh prasad
                          S/o ansuia prasad
                          D-1/69,
                          House no 69, block d
                          Gali no -1,
                          Sangam vihar, new delhi - 110080
                          First Flight Couriers customer support has been notified about the posted complaint.
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                            S
                            shesh dhar
                            from New Delhi, Delhi
                            Jul 27, 2018
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                            Website: www.firstflight.net

                            Dear sir,

                            I had done courier one imp. Packet from chhatarpur new delhi on 19th july18 to handia (221503) allahabad but its more than 7 days and it is not received yet.
                            While calling his customer care nos.-[protected], [protected], [protected] its not getting pickup...
                            Courier tracking no. D992b1100937
                            And on status its showing pending since 23jul18.
                            +2 photos
                            First Flight Couriers customer support has been notified about the posted complaint.
                            I am unable to track my parcel as the tracking number provided on the receipt is invalid. courier booked from lucknow
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                              V
                              Vinod Ponniah
                              Jul 26, 2018
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                              Address: Chennai, Tamil Nadu, 600091

                              My consignment has not reached the destination yet as i’ve couriered it on tuesday 17/07/2018 and i was informed that it will reach on friday 20/07/2018.

                              Service provider : first flight couriers ltd

                              Docket number : c991b2483452

                              Date consignment sent : 17/07/2018

                              Origin : chennai

                              Destination : odisha, bhubaneshwar-751024

                              Request this to reach the destination and get a confirmation and would need a compensation for the delay as its more than a week it's not delivered.
                              First Flight Couriers customer support has been notified about the posted complaint.
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                                S
                                spanjh
                                from Jamshedpur, Jharkhand
                                Jul 25, 2018
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                                Not able to know the status of my consignment no U[protected]. While tracking in through First Flight tracking system I found that status was not updated even the name and address also not showing . We are sending important documents and also paying premium charges with a trust to deliver the consignment faster. But sorry to say non of your contact no is approachable. Please update the status on real time basis
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                                  Karrar Moosavi
                                  from Neyyattinkara, Kerala
                                  Jul 23, 2018
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                                  Address: Krishna, Andhra Pradesh, 521001

                                  Trying to get machilipatnam first flight contact number and office address in google but it's not available. I tried to contact first flight courier reg office number of mumbai, hyderabad and also ahemadabad contact number which i got from flirst flight site but no number is working.. All are showing please check the number you have dailed. They have changed 3000/-
                                  +1 photos
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                                    hemant shekhawat
                                    from Pune, Maharashtra
                                    Jul 21, 2018
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                                    Address: Jaipur, Rajasthan, 302012

                                    My employer send me courier via POD no M991Z4887254. Not delivered to me and returned again. they not informed to me about courier. when i call to office on [protected] number Mr. suresh pick call and talking very rudely and say we cant do nothing you can complaint where you want. kindly take against him. and improve your service.
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                                      S
                                      Surya Manikandan
                                      from Namagiripettai, Tamil Nadu
                                      Jul 20, 2018
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                                      Address: D901Q1572974

                                      This is Surya Manikandan from Madurai. I registered CS executive ( new syllabus)on 29.05.2018, I didn't get my study material so far. I am approching my exams in upcoming December so please have a look on it and do the needful sir. Here I enclosed my details for your reference :
                                      ICSI BOOKS DISPATCH DATE: 27.06.2018
                                      DOCKET NO: D901Q1572974
                                      PARCEL NO : P120786
                                      TO ADDRESS : SRI LAB, NO.7 THIRUMUKULAM NORTH STREET, (OPP., AYYAPPAN TEMPLE) TALLAKULAM, MADURAI - 625002
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